23,922 Technical Specialists jobs in India

Job Summary:

The Lifeline Specialist will be responsible for identifying potential clients, marketing lifeline safety solutions, conducting site assessments, and providing expert advice on lifeline installations. This role combines sales, technical expertise, and customer relationship management to drive business growth and maintain high safety standards.

Key Responsibilities:

Sales and Marketing:

• Identify and target potential clients for lifeline safety solutions, including industrial, commercial, and residential sectors.
• Develop and maintain relationships with clients, understanding their safety needs and providing tailored solutions.
• Conduct presentations, demonstrations, and training sessions on lifeline safety systems.
• Collaborate with the sales team to achieve sales targets and expand market reach.
• Prepare and submit proposals, quotations, and tenders for lifeline solutions.

Technical Expertise:

• Conduct site assessments to determine the most suitable lifeline solutions based on client requirements.
• Provide technical guidance to clients on the selection, installation, and maintenance of lifeline safety systems.
• Assist clients with compliance requirements, ensuring solutions meet OSHA, ANSI, and other safety standards.
• Conduct training sessions for client teams on the proper use of lifeline systems.
• Stay updated on the latest developments in lifeline technology and safety standards.

Client Support:

• Respond promptly to client inquiries and provide post-sales support for installed systems.
• Conduct regular follow-up with clients to ensure satisfaction and identify new opportunities.
• Maintain accurate records of client interactions, sales, and technical support activities.

Requirements:

• Proven experience in lifeline systems, including installation, inspection, and maintenance.
• Strong sales and marketing skills, with a proven track record of achieving sales targets.
• Excellent communication and presentation skills, with the ability to explain technical concepts clearly.
• Solid understanding of safety standards, including OSHA, ANSI, and other industry guidelines.
• Ability to conduct site assessments and recommend suitable lifeline solutions.
• Strong problem-solving skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Valid certifications in fall protection, safety, or related fields (preferred).
• Willingness to travel for client visits and site assessments.

Physical Requirements:

• Ability to work at heights and in various environmental conditions.
• Comfortable conducting site inspections in industrial or construction environments.

Job Summary:The Lifeline Specialist will be responsible for identifying potential clients, marketing lifeline safety solutions, conducting site assessments, and providing expert advice on lifeline installations. This role combines sales, technical expertise, and customer relationship management to drive business growth and maintain high safety standards.Key Responsibilities:Sales and Marketing:Identify and target potential clients for lifeline safety solutions, including industrial, commercial, and residential sectors.Develop and maintain relationships with clients, understanding their safety needs and providing tailored solutions.Conduct presentations, demonstrations, and training sessions on lifeline safety systems.Collaborate with the sales team to achieve sales targets and expand market reach.Prepare and submit proposals, quotations, and tenders for lifeline solutions.Technical Expertise:Conduct site assessments to determine the most suitable lifeline solutions based on client requirements.Provide technical guidance to clients on the selection, installation, and maintenance of lifeline safety systems.Assist clients with compliance requirements, ensuring solutions meet OSHA, ANSI, and other safety standards.Conduct training sessions for client teams on the proper use of lifeline systems.Stay updated on the latest developments in lifeline technology and safety standards.Client Support:Respond promptly to client inquiries and provide post-sales support for installed systems.Conduct regular follow-up with clients to ensure satisfaction and identify new opportunities.Maintain accurate records of client interactions, sales, and technical support activities.Requirements:Proven experience in lifeline systems, including installation, inspection, and maintenance.Strong sales and marketing skills, with a proven track record of achieving sales targets.Excellent communication and presentation skills, with the ability to explain technical concepts clearly.Solid understanding of safety standards, including OSHA, ANSI, and other industry guidelines.Ability to conduct site assessments and recommend suitable lifeline solutions.Strong problem-solving skills and attention to detail.Proficiency in MS Office (Word, Excel, Power Point) and CRM software.Valid certifications in fall protection, safety, or related fields (preferred).Willingness to travel for client visits and site assessments.Physical Requirements:Ability to work at heights and in various environmental conditions.Comfortable conducting site inspections in industrial or construction environments.

Job Summary:

The Lifeline Specialist will be responsible for identifying potential clients, marketing lifeline safety solutions, conducting site assessments, and providing expert advice on lifeline installations. This role combines sales, technical expertise, and customer relationship management to drive business growth and maintain high safety standards.

Key Responsibilities:

Sales and Marketing:

• Identify and target potential clients for lifeline safety solutions, including industrial, commercial, and residential sectors.
• Develop and maintain relationships with clients, understanding their safety needs and providing tailored solutions.
• Conduct presentations, demonstrations, and training sessions on lifeline safety systems.
• Collaborate with the sales team to achieve sales targets and expand market reach.
• Prepare and submit proposals, quotations, and tenders for lifeline solutions.

Technical Expertise:

• Conduct site assessments to determine the most suitable lifeline solutions based on client requirements.
• Provide technical guidance to clients on the selection, installation, and maintenance of lifeline safety systems.
• Assist clients with compliance requirements, ensuring solutions meet OSHA, ANSI, and other safety standards.
• Conduct training sessions for client teams on the proper use of lifeline systems.
• Stay updated on the latest developments in lifeline technology and safety standards.

Client Support:

• Respond promptly to client inquiries and provide post-sales support for installed systems.
• Conduct regular follow-up with clients to ensure satisfaction and identify new opportunities.
• Maintain accurate records of client interactions, sales, and technical support activities.

Requirements:

• Proven experience in lifeline systems, including installation, inspection, and maintenance.
• Strong sales and marketing skills, with a proven track record of achieving sales targets.
• Excellent communication and presentation skills, with the ability to explain technical concepts clearly.
• Solid understanding of safety standards, including OSHA, ANSI, and other industry guidelines.
• Ability to conduct site assessments and recommend suitable lifeline solutions.
• Strong problem-solving skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Valid certifications in fall protection, safety, or related fields (preferred).
• Willingness to travel for client visits and site assessments.

Physical Requirements:

• Ability to work at heights and in various environmental conditions.
• Comfortable conducting site inspections in industrial or construction environments.

Job Summary:

The Lifeline Specialist will be responsible for identifying potential clients, marketing lifeline safety solutions, conducting site assessments, and providing expert advice on lifeline installations. This role combines sales, technical expertise, and customer relationship management to drive business growth and maintain high safety standards.

Key Responsibilities:

Sales and Marketing:

• Identify and target potential clients for lifeline safety solutions, including industrial, commercial, and residential sectors.
• Develop and maintain relationships with clients, understanding their safety needs and providing tailored solutions.
• Conduct presentations, demonstrations, and training sessions on lifeline safety systems.
• Collaborate with the sales team to achieve sales targets and expand market reach.
• Prepare and submit proposals, quotations, and tenders for lifeline solutions.

Technical Expertise:

• Conduct site assessments to determine the most suitable lifeline solutions based on client requirements.
• Provide technical guidance to clients on the selection, installation, and maintenance of lifeline safety systems.
• Assist clients with compliance requirements, ensuring solutions meet OSHA, ANSI, and other safety standards.
• Conduct training sessions for client teams on the proper use of lifeline systems.
• Stay updated on the latest developments in lifeline technology and safety standards.

Client Support:

• Respond promptly to client inquiries and provide post-sales support for installed systems.
• Conduct regular follow-up with clients to ensure satisfaction and identify new opportunities.
• Maintain accurate records of client interactions, sales, and technical support activities.

Requirements:

• Proven experience in lifeline systems, including installation, inspection, and maintenance.
• Strong sales and marketing skills, with a proven track record of achieving sales targets.
• Excellent communication and presentation skills, with the ability to explain technical concepts clearly.
• Solid understanding of safety standards, including OSHA, ANSI, and other industry guidelines.
• Ability to conduct site assessments and recommend suitable lifeline solutions.
• Strong problem-solving skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Valid certifications in fall protection, safety, or related fields (preferred).
• Willingness to travel for client visits and site assessments.

Physical Requirements:

• Ability to work at heights and in various environmental conditions.
• Comfortable conducting site inspections in industrial or construction environments.

• Troubleshooting : Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems.
• Issue Resolution : Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if necessary.
• Product Support : Assist customers with the installation, configuration, and maintenance of products or services, including setting up software and hardware.
• Documentation & Reporting : Maintain clear, accurate, and detailed records of technical issues, solutions, and customer interactions in the company's ticketing system.
• Customer Communication : Communicate effectively with customers via phone, email, or chat to gather relevant details about technical problems and provide clear instructions or solutions.
• System Testing & Diagnostics : Test and diagnose hardware and software systems to identify potential problems before they affect customers.
• Escalation Management : Escalate unresolved or complex issues to senior technical support teams, ensuring proper follow-up until resolution.
• Knowledge Base Updates : Contribute to the company's knowledge base by documenting common issues and solutions to assist future troubleshooting efforts.
• Product Updates : Keep up-to-date with new product features, system upgrades, and patches to provide accurate advice and troubleshooting steps to customers.
• Training & Education : Provide technical training to end-users on the usage, maintenance, and troubleshooting of company products and services.
• Remote Support : Offer remote troubleshooting and support via remote access tools to resolve customer issues efficiently.
• Customer Feedback : Gather and report customer feedback to improve products, services, and the overall technical support experience.

• Technical Proficiency : Strong understanding of the company's products and services, with experience in troubleshooting technical issues related to hardware, software, or network systems.
• Problem-Solving : Ability to diagnose and resolve technical issues quickly and effectively, with a focus on customer satisfaction.
• Communication Skills : Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a simple and clear manner.
• Attention to Detail : Ability to accurately record and document technical issues, resolutions, and customer interactions.
• Patience & Empathy : A calm and empathetic approach when dealing with frustrated or non-technical customers, ensuring positive customer experiences.
• Multitasking : Ability to manage multiple support tickets simultaneously while prioritizing based on urgency and impact.
• Technical Tools : Experience with ticketing systems (e.g., Zendesk, Freshdesk), remote desktop software, and other IT support tools.
• Time Management : Ability to manage time effectively to meet customer needs within designated timeframes or service level agreements (SLAs).
• Team Collaboration : Ability to work collaboratively with cross-functional teams, such as engineering or product management, to address recurring issues and improve product functionality.
• Adaptability : Ability to quickly learn new technologies, software, or systems, and stay updated on changes in the technical landscape.

Job description

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Requirements:
For the Type role activities we have identified the required skills, this list must
cover all of them along with educational and other qualifications
1. Bachelor's degree in engineering preferably CS/IT required
2. Experience/ Keen interest with relational Database systems such as Jira
and MySQL preferred
3. Excellent communication skills in English
4. Customer centric and a proactive mindset
5. An inquisitive and analytical mind & troubleshooting skill
6. A hunger to acquire technical knowledge
7. Must have strong collaborative skills coupled with the ability to question
8. Must have an understanding of standard business practices
9. Must have good writing skills (for documenting the process)
10.Must have strong communication and presentation skills

interested candidates can contact on 
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Qualification:

• The ideal candidate will be responsible for designing, implementing, maintaining, and troubleshooting network systems to ensure seamless connectivity and security. This role requires working in a rotational shift to support 24/7 operations.

Education Qualification :

• Any Degree (Diploma holders are not eligible to apply).
• Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance, troubleshoot issues, and ensure high availability and security.
• Perform network upgrades, patches, and maintenance to enhance system efficiency.
• Work closely with IT teams to support business operations and resolve technical issues.
• Implement network security measures to protect against cyber threats and vulnerabilities.
• Maintain documentation of network configurations, diagrams, and policies.
• Provide support for network-related incidents and escalate complex issues as needed.
• Collaborate with vendors and service providers to ensure optimal network performance.
• Stay updated with the latest networking technologies and best practices.

We are seeking a motivated Technical Support professional to join our team in India. The ideal candidate will have experience in providing exceptional technical assistance to customers, ensuring that their issues are resolved efficiently and effectively.

• Provide technical support to clients via phone, email, and chat.
• Diagnose and resolve technical issues related to software and hardware.
• Assist customers with product installation, configuration, and troubleshooting.
• Maintain detailed records of support requests and resolutions in the ticketing system.
• Collaborate with other team members to improve support processes and knowledge base.
• Educate customers on best practices and product usage.

• 1-3 years of experience in a technical support role or related field.
• Strong understanding of computer hardware, software, and networking concepts.
• Proficiency in troubleshooting Windows and Mac operating systems.
• Experience with remote desktop applications and help desk software.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Customer-focused mindset with a passion for problem-solving.

Contact: Mail: (HIDDEN TEXT)