What Jobs are available for Technical Specialists in India?
Showing 4662 Technical Specialists jobs in India
Technical Support
Posted today
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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The Technical Support Specialist is responsible for delivering state-of-the-art technical support to customers. This includes:
+ Technical involvement in filter sizing, defining technical requirements, and optimizing existing process parameters.
+ Providing expert guidance to internal associates.
+ Collaborating cross-functionally with Field Sales, Sales Managers, Customer Service, SLS, Supply Chain, Global Systems, and external suppliers.
This position reports to the Global Technical Support Manager and is part of our Food & Beverage SLS team located in Pune and will be an on-site role.
In this role, you will have the opportunity to:
+ Give technical advice and product recommendation to A/B customers and outside Sales associates as well as processing and answering technical requests related to base products
+ Selecting and sizing filters considering all technical requirements for A/B accounts
+ Directing inquiries and assignments of work to subcontractors
+ Checking/approval of technical drawings and compiling project-related technical documentation in consultation with the Manager
+ Solving straightforward technical problems and analyzing possible solutions using standard procedures
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel is expected by 10%
+ Must have a valid driver's license with an acceptable driving record
The essential requirements of the job include:
+ B.E/B.Tech (Food Science, Mechanical or equivalent)
+ Minimum 4-6 years' experience in a technical environment or proven experience in a similar technical sales-based role
+ Comprehensive commercial understanding of processes, sales objectives, and sales tools (e.g. SAP, Sales Force, Power Bi) is mandatory
+ Overall understanding of the supply-chain process
+ Proficient and fluent in English and German OR French language
It would be a plus if you also possess previous experience in:
+ Highly developed customer first mind-set
+ Excellent communication skills and being a team player
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Technical Support
Posted 395 days ago
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Software Technical Support Specialist
Posted today
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+ Investigate and troubleshoot system and configuration issues raised by customers or impacting customers, including debugging and fixing of customer specific Java and SQL code (can include additional technologies)
+ Provide assistance to existing customers at critical times of the year
+ Configure the system as per defined requirements using either the software user interface and/or via customer specific XML/SQL scripts on the system's database
+ To build and maintain custom forms, update integrations and data aggregation often using SQL scripts and XML
+ Liaise with development, product management and infrastructure teams for advanced configuration and (custom) development of the system
+ Attend customer meetings and calls as and when required as part of support, ensuring a professional image at all time
+ Provide training to customers on existing functionality
+ Draft training documentation both generically for the system and for customer-specific purposes.
+ Perform additional duties as needed
+ Bachelor's degree in computer science, Information Technology, or related technical discipline preferred
+ Minimum one (1) years of experience in software troubleshooting, technical support, or relevant
+ experience
+ Minimum two (2) years working in Java development along with experience with relational databases or technical experience is required (in particular SQL & XML), PL/SQL highly desirable
+ Experience working to effectively troubleshoot, and problem solve. This includes being able to
+ work independently to analyze the situation, identify obstacles, obtain key pieces of information,
+ and apply knowledge gained to rectify situations and gain mutual resolution
+ Ability to learn new technologies while maintaining high levels of performance in a high-pressure
+ environment
+ Familiarity with web-based applications and software implementation/configuration
+ Strong communication, both written and verbal
+ Ability to build positive and effective relationships with internal teams across all functions
+ Ability to build and maintain positive and effective relationships with customers
+ Demonstrate proactivity and a drive to learn and improve
+ Industry knowledge in the field of Sustainability (both management and reporting) is a plus
#LI-Hybrid
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
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Technical Support Specialist
Posted 7 days ago
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About the Company :
BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and E-commerce enterprises to bolster their security protocols during customer onboarding procedures. Headquartered in India, our team comprises visionary entrepreneurs and adept developers united in the mission to foster a fraud-free digital landscape in India, establishing a robust and secure digital financial infrastructure.
Job Description : We are looking for a dedicated Tech Support Specialist to handle client queries and minimize escalation rates. The ideal candidate will have past experience in addressing API-related queries and a strong background in client communication and technical problem-solving.
Key Responsibilities :
- Respond promptly to client inquiries, ensuring high-quality service and resolution of issues.
- Troubleshoot and resolve technical problems related to APIs and other system integrations.
- Collaborate with cross-functional teams to escalate and resolve complex client issues as needed.
- Document client interactions and maintain an accurate record of issue resolutions.
- Proactively identify areas for improvement in support processes to reduce escalation rates.
- Educate clients on best practices and assist them in optimizing their use of the company’s solutions.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience in a client-facing tech support role, preferably handling API-related queries.
- Strong understanding of API structures, data formats (e.g., JSON, XML), and integration troubleshooting.
- Excellent problem-solving skills and the ability to explain technical concepts in layman's terms.
- Exceptional verbal and written communication skills.
- Ability to work collaboratively with teams and adapt to a fast-paced environment.
Preferred Skills :
- Experience with customer service tools and platforms.
- Familiarity with KYC processes, digital identity solutions, or related Fintech support experience is an advantage.
- Basic coding or scripting knowledge (e.g., Python) is beneficial.
What We Offer :
- A collaborative and innovative work environment.
- Opportunities for professional growth and skill development.
- Competitive compensation and benefits package.
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Technical Support Specialist
Posted 9 days ago
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Position Title:
Senior Associate, Technical Support
Location:
Mohali, Punjab
Position Type:
Full Time
Who we are:
Roundglass is a global wholistic wellbeing company dedicated to empowering and enabling people on their personalwellbeing journey. Our mission is simple yet ambitious: to inspire the power of wholistic wellbeing to create a happier, healthier, and more joyfulworld. We work to achieve this by investing in and developing new technology, sharingknowledge, and focusing on action for the good of the individual, their community, and the wider world.
We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet.
About Roundglass Foundation
Roundglass Foundation is pursuing a bold vision to bring abundance and prosperity back to the stateof Punjab in India throughphilanthropic initiatives supporting under-served rural and urban communities. Since our founding in 2018, we have been engaged in a wide range of far-reaching projects, directly involving village communities in building opportunity and sustainable development in the region. Our Model Village and Model City initiatives have impacted the lives of 1,724,000 local people in over 1724 unique villages across the state through projects in pillars of: Sustain Punjab, Learn Punjab (Education and Sports), Her Punjab (Women’s Initiatives) and Relief. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet.
About the role:
The Sr. Associate (Technical Support) will be responsible for providing technical, operational, and application support to Change Makers, Block Change Makers, and internal teams in Roundglass Foundation. This role involves troubleshooting issues related to the Roundglass apps & business applications, ensuring smooth onboarding, managing change requests, providing user training, and supporting basic IT and desktop operations.
The ideal candidate is passionate about technology for social good, possesses strong troubleshooting abilities, and can communicate effectively in both Punjabi and Hindi.
What you’ll do:
Application & User Support
- Provide day-to-day technical support for the Roundglass apps, Business applications and related platforms.
- Manage onboarding, user registration, and account activation for Change Makers and Block Change Makers (BCMs) & other associates.
- Troubleshot app-related issues (login, sync, device compatibility, data errors, etc.).
- Assist in resolving user tickets received via phone, WhatsApp, or email.
- Coordinate with the Product & Engineering teams for bug fixes and feature rollouts.
- Able to add/update configuration, master data of programs through Backoffice management console and generate pre-configured reports.
Training & Onboarding
- Conduct remote and on-site training sessions for Change Makers and Block Change Makers.
- Prepare user manuals, video tutorials, and FAQs for the Roundglass Apps.
- Support new deployments and feature updates with structured communication and training plans.
Change & Configuration Management
- Capture user feedback and change requests for continuous improvement.
- Implement approved changes and updates across user groups.
- Document technical and operational processes for consistency.
IT & Desktop Support
- Provide basic desktop, mobile, and network troubleshooting.
- Support device setup, OS updates, and connectivity issues for field teams.
- Maintain records of hardware, software, and user configurations.
Skills and Qualifications
- Bachelor’s degree in computer applications (BCA, B.Sc. or equivalent)
- 5+ years of experience in technical support, application support, or IT helpdesk roles.
- Strong understanding of mobile apps, cloud-based platforms, and user management systems.
- Proficiency in MS Office, MS Excel, Mobile apps troubleshooting, remote desktop tools, and ticketing systems.
- Excellent problem-solving and communication skills.
- Fluency in Punjabi and Hindi (required).
Why Roundglass:
Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellnessecosystem. Together, we’vebuilt an amazing community, and we are always looking for people who share our passion.
To learn more, visit our Corporate Website.
Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteranstatus, and any other characteristic protected by applicable law.
Werely on legitimate interest as a legalbasis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
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Technical Support Specialist
Posted 9 days ago
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Overview
As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to and understanding the reported problem, and able to clearly explain basic technical information to the customers over the phone and via email. Part of a weekend on-call rotational schedule once deemed capable.
Responsibilities
- Communicating with customers by listening to and understanding their problem, then clearly explaining detailed technical information
- Asking customers targeted questions to quickly understand the root of the problem
- Diagnosing & troubleshooting technical issues in an expedient manner
- Tracking issues through to resolution, within agreed time limits
- Escalating unresolved issues to the appropriate next level / internal teams
- Providing prompt and accurate feedback to customers
- Referring to internal database or external resources to provide technical solutions
- Leading troubleshooting & brainstorming discussions
- Delivering workshops to both local and global teams - customer presentations to senior technical personnel and management
- Ensuring all issues are properly logged – following case management process
- Prioritizing and managing several open issues at one time
- Following up with customers to ensure their systems are fully functional after troubleshooting, and a solution has been provided
- Identifying areas of improvement whether in processes, procedures, or tools
- Documenting technical knowledge in the form of knowledge base articles and/or submitting documentation opportunities
- Creating and delivering product knowledge sharing sessions to the respective regional team
- Communicating with Sales Team to ensure timely updates for any critical issue
- Working with the Engineering team to assist with documentation
- Performing activities (reproducing the issue when required)
Qualifications
Knowledge and Skills
- Required
- Understanding of networks
- CCNA or equivalent knowledge
- 4G-5G
- AAA
- Any of the following certifications: CCNA, MCSE, Cloud, and/or RedHat
- Deep knowledge of supported Linux/Unix operating systems. Able to troubleshoot, analyze and configure the OS and its features and roles.
- Deep knowledge of product software and hardware. Can use scripts/tools to aid in troubleshooting. Knowledge of identified bugs in running firmware version.
- Advanced understanding and experience of networks, firewalls, protocols.
- Knowledge in tracing and troubleshooting high-level protocols and traffic
- Extensive understanding and experience of virtualization & cloud concepts, properties, and technology, as well as detailed skills in major industry standard technology specifics. Knowledge of models like SaaS, PaaS and IaaS.
- Good understanding of technology infrastructure, security concepts and platforms
- Strong understanding of networking (specifically IP related technologies)
- Good understanding of virtualization & cloud concepts
- Able to install, configure, and/or operate network equipment such as Cisco, Juniper, or other network hardware manufacturers
- Scripting and some programming
- Ability to configure and troubleshoot problems - logical thought process
- Good problem solving investigative and multi-tasking skills
- Ability to communicate with customers presenting technical information either verbally or in written format
- Focus to detail and can follow defined processes/procedures
- Technical acumen and able to identify when escalations are required
- Autonomy – increases technical knowledge by attending self-studies to bring value to the organization
- Organization and prioritization abilities
- Good computer skills in MS Office
- Desired
- Subject Matter Expertise in 1-3 areas relative to AppLogic Networks product
- Great collaborator
- Good CSAT and customer feedback
Work Experience, Education and Certifications
- Minimum of 3+ year experience in a technical role aligned to the same field with customer support experience KVM Experience
- Ideal candidate would have served as a developer in prior roles and have a deep understanding of modern, highly scalable architectures leveraging the latest technologies including NET/C#, Restful APIs, micro-services, cloud computing etc.
- Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification or a diploma from a technical institute
- Education may be substituted for proven work experience for 5+ years as a Technical Support Engineer in a similar field
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Technical Support Specialist
Posted 9 days ago
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Experience: 5 yrs-8 yrs
Technical Application Specialist / Customer Technical Support
Professional responsible for the technical application of chemical products, with a focus on PVA adhesives, water-based emulsions, paints, and solutions for the construction industry. Performs laboratory testing, technical visits to clients, and specialized support, ensuring optimal product performance, proposing improvements, solving technical issues, and contributing to the development of new formulations. Acts strategically to increase customer satisfaction and drive company results.
Key Responsibilities:
- Provide on-site and remote technical support to clients, identifying specific needs and advising on correct product usage.
- Conduct performance and compatibility testing of adhesives, emulsions, and paints, according to technical standards and commercial requirements.
- Collaborate with the R&D team on innovation and new product development projects.
- Support the sales team with technical information, supporting materials, and customized presentations.
- Deliver technical training to customers and internal teams.
- Prepare technical reports, data sheets, and presentations with analysis and technical recommendations.
Core Competencies:
- Excellent interpersonal communication
- Strong analytical and problem-solving skills
- Proactivity and initiative in finding solutions
- Results-driven and customer-oriented
- Team spirit and cross-functional collaboration
- Availability to travel and adaptability
Educational Background:
- Bachelor’s degree in Chemical Engineering, Materials Engineering, or Chemistry.
Professional Experience:
- Experience in the application of emulsions, adhesives, and paints in industrial contexts.
Solid background in technical customer support, focusing on problem-solving, product optimization, and continuous improvement
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Technical Support Specialist
Posted 9 days ago
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Responsibilities
- Troubleshoot and repair various types of printers, including laser and inkjet models, ensuring all devices operate at peak performance.
- Perform routine maintenance and preventive care on printers to extend their lifespan and enhance reliability.
- Provide technical support to customers via phone, email, or on-site visits, diagnosing issues and providing effective solutions.
- Document service requests and resolutions in our tracking system to maintain accurate records of repairs and customer interactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on the latest printing technologies and product developments to provide informed support to customers.
Required and Preferred Qualifications
Required:
- Experience in printer maintenance and repair.
- Strong understanding of printer technology, including common issues and troubleshooting techniques.
- Ability to work independently and manage time effectively in a remote environment.
Preferred:
- Certification in printer repair or related technical fields.
- Experience with networked printers and basic IT troubleshooting.
- Familiarity with various printer brands and models
Technical Skills and Relevant Technologies
- Proficiency in diagnosing mechanical and electronic issues with printers.
- Experience with software installation and configuration related to printing devices.
- Working knowledge of network configurations and how they relate to printer functionality.
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Technical Support Specialist
Posted 9 days ago
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Job Title: Junior Engineer, Technical Support, tier 2
NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
Key responsibilities:
Respond to customer incidents through conducting preliminary assessment to product or system issues. Debug and track until resolution by analyzing the source of the issue and its impact on hardware, network, and storage resources. With your technical expertise you will support cloud solutions, App installs, release updates & upgrade, testing, deploying, maintaining, and enhancing software solutions. You will address bugs and escalate to engineering check code and verify accuracy, testability, functionality, and efficiency. Also, you should have a good understanding of different hardware components: processing, networking, storage. NIKSUN Cloud Support engineer is a customer facing role on which you
- Engage with NIKSUN’s clients on live troubleshooting sessions via telephone, e-mails, live-Chat to provide level 1/2 support on a vast array of NIKSUN products.
- Lead, manage and drive incidents to resolution, whether reported reactively by customers or proactively through NIKSUN monitoring tools.
- Adhere to incident severity standards, escalating none resolved incidents to Tier 3 at due time.
- Work with different NIKSUN engineering departments, relay a technical message back to the customer in a simple non-technical language if required.
- Maintain updates flowing to customers regarding incident resolution efforts at all times.
- NIKSUN Cloud support operates 24x7x365, you’ll be required to work on a shift schedule including day, night, weekends, and holidays.
Requirements:
- Must have 3 years of experience with DevOps support and experience in programming languages (preferred shell scripting).
- Must have 1 year of experience testing and maintaining software products.
- Must have 1 year of experience in cloud computing Kubernetes, Docker, YAML files…etc.
- Experience in providing technical support to Global clients.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- Hands-on experience with Windows/Linux OS environments.
- Additional certification in Linux, Cisco, and Network and Information Security or similar technologies is a plus.
- Looking for immediate joiners
Required Skills and traits:
- Experience providing technical support to Global clients
- Excellent problem solving and communication skills.
- NIKSUN encourages teamwork, collaboration, and knowledge sharing.
- Mentor other team members and push the team for success.
Professional Requirements:
- Bachelor’s Degree in computer science or equivalent software engineering discipline.
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
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Technical Support Specialist
Posted today
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Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Diagnose and troubleshoot software and hardware issues, providing clear and concise solutions.
- Escalate complex technical problems to senior support staff or engineering teams when necessary.
- Document all customer interactions, troubleshooting steps, and resolutions in the ticketing system.
- Create and update knowledge base articles and FAQs to empower customers and internal teams.
- Assist customers with product setup, configuration, and usage guidance.
- Proactively identify trends in customer issues and provide feedback to product development teams.
- Contribute to improving customer satisfaction scores through efficient and effective support.
- Participate in team meetings, training sessions, and knowledge-sharing initiatives.
- Provide feedback on product documentation and user experience.
Qualifications:
- Proven experience in a customer service or technical support role.
- Strong understanding of operating systems (Windows, macOS) and common software applications.
- Familiarity with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Patience, empathy, and a genuine desire to help customers resolve their issues.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic understanding of networking concepts is desirable.
- Experience with SaaS products is a significant advantage.
- A team player with a positive attitude and strong work ethic.
- Willingness to work in a hybrid model, balancing remote and in-office responsibilities as required.
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