25,089 Technical Specialists jobs in India

Appy Before

Position: Technical support
Location:  Pune
Experience: 1 year
CTC  Details: It would be disclosed after the HR round as depends on the performance.

Requirements:
Qualification: Any Graduate
Certification:  Microsoft Azure/Cisco/AWS/red hat/Cybersecurity/MCSA
Department: Technical Department
Employment Type: Full Time, Permanent
Shift: Night Shift
Gender: Male Only

Responsibilities:

Network Support:
1. Monitor network performance to ensure optimal uptime and availability.
2. Troubleshoot and resolve network issues, including LAN, WAN, and WLAN problems.
3. Manage and configure network devices such as routers, switches, firewalls, and load
balancers.
4. Perform network maintenance and system upgrades including service packs, patches,
hot fixes, and security configurations.
5. Assist in the design and implementation of network solutions and improvements.
Server Support:
1. Monitor server performance and ensure system availability and reliability.
2. Manage and support physical and virtual server environments (e.g., VMware, Hyper-V).
3. Perform regular backup operations and implement appropriate processes for data
protection, disaster recovery, and failover procedures.
4. Install, configure, and maintain operating systems, software, and hardware.
5. Troubleshoot server issues related to hardware, software, and network configurations.
6. Collaborate with L1 support and other IT teams to resolve complex issues.
Security and Compliance:
1. Implement and maintain security protocols to protect network and server infrastructure.
Ensure compliance with organizational policies and regulatory requirements.
2. Conduct regular security audits and vulnerability assessments.
3. Respond to security incidents and provide resolutions.
Documentation and Reporting:
1. Maintain accurate documentation of network and server configurations, processes, and
procedures.
2. Generate regular reports on system performance, issues, and resolutions.
3. Provide training and support to L1 support staff and end-users as needed.

Fields with (*) are compulsory.

Responsibilities:

▪ Identifying hardware and software solutions.

▪ Troubleshooting technical issues.

▪ Diagnosing and repairing faults.

▪ Resolving network issues.

▪ Installing and configuring hardware and software.

▪ Speaking to customers to quickly get to the root of their problem.

▪ Providing timely and accurate customer feedback.

▪ Talking customers through a series of actions to resolve a problem.

▪ Following up with clients to ensure the problem is resolved.

▪ Replacing or repairing the necessary parts.

▪ Supporting the roll-out of new applications.

▪ Providing support in the form of procedural documentation.

▪ Managing multiple cases at one time.

▪ Testing and evaluating new technologies.

▪ Conducting electrical safety checks on equipment.

Technical Support Requirements:

▪ Degree in Computer Science or Information Technology.

▪ Certification in Microsoft, Linux, or Cisco is advantageous.

▪ Prior experience in tech support, desktop support, or a similar role.

▪ Proficiency in Windows/Linux/Mac OS.

▪ Experience with remote desktop applications and help desk software.

▪ Attention to detail and good problem-solving skills.

▪ Excellent interpersonal skills.

▪ Good written and verbal communication.

Job description

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Requirements:
For the Type role activities we have identified the required skills, this list must
cover all of them along with educational and other qualifications
1. Bachelor's degree in engineering preferably CS/IT required
2. Experience/ Keen interest with relational Database systems such as Jira
and MySQL preferred
3. Excellent communication skills in English
4. Customer centric and a proactive mindset
5. An inquisitive and analytical mind & troubleshooting skill
6. A hunger to acquire technical knowledge
7. Must have strong collaborative skills coupled with the ability to question
8. Must have an understanding of standard business practices
9. Must have good writing skills (for documenting the process)
10.Must have strong communication and presentation skills

interested candidates can contact on 
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We are looking for a highly motivated and experienced Implementation Expert or Implementation Lead to join our team. The ideal candidate will have hands-on experience in implementing SaaS applications such as Monday.com, ClickUp, Asana, HubSpot, etc., and a strong ability to understand business use cases and translate them into effective, scalable solutions.

Key Responsibilities:

• Lead and manage end-to-end implementation of SaaS solutions based on client requirements.

• Understand client business processes and convert use cases into technical/configured solutions.

• Deliver customized setups for use cases like:

- Project Management

- Portfolio Management

- Product Lifecycle Management (PLM)

- Customer Relationship Management (CRM)

- Manufacturing workflows

• Design and build dashboards and reports for analytics and executive insights.

• Collaborate with cross-functional teams including sales, customer success, and product to ensure timely and quality delivery.

• Manage stakeholder expectations and provide post-implementation support.

• Maintain documentation and best practices for repeatable implementations.

• Designing and configuring solutions, including workflows, custom objects, fields, and reports.

• Importing and migrating data from legacy systems into Monday.com, ensuring data accuracy and integrity.

• Keeping abreast of new features, best practices, and industry trends.

• Understanding of business processes and how low code tool can be leveraged to improve them.

• Excellent written and verbal communication skills to effectively interact with clients and team members.

• Ability to identify and resolve complex issues during the implementation process.

• Ability to manage projects, timelines, and resources effectively.

• Focus on technical aspects of low code tool implementation.

• Responsible for system integration, high level understanding on custom development, app development & data migration.

• Design scalable board structures, workflows, automations, dashboards, and integrations to suit specific business needs.

• Translate complex business requirements into monday.com configurations using native tools, apps, formula columns, and integrations.

• •

Required Skills:

• 4–5 years of hands-on experience in implementing SaaS platforms (e.g., Monday.com, Asana, ClickUp, HubSpot).

• Strong understanding of business processes across different domains.

• Proven experience in scoping, configuring, and delivering tailored solutions.

• Analytical mindset with experience in building dashboards and reports.

• Strong communication and client-handling skills.

• Self-starter with the ability to lead and manage multiple projects.

• Conduct discovery sessions and requirements workshops with clients and stakeholders.

• Map current/as is processes and identify inefficiencies or automation opportunities and convert system workflows to meet client to process.

• Create prototypes and POCs (proof of concept) to validate solutions with stakeholders.

• Deliver training sessions and onboarding workshops to client teams.

• Create user guides, SOPs, video walkthroughs, and other enablement assets.

• Empower clients to adopt monday.com through best practices and adoption frameworks.

• Implement third-party integrations (e.g., Slack, Gmail, Jira, Salesforce, Make.com, Zapier).

• Coordinate with developers for custom integrations, monday apps, or API-based workflows.

• 3-5 years of experience in SaaS implementations or business process consulting.

• 1-2 years of hands-on experience implementing monday.com will be preferrable.

• Experience in client-facing roles or project delivery.

Preferred/Bonus Skills:

• Working knowledge of custom integrations and APIs.

• Experience with scripting or automation tools (e.g., Zapier, Make.com, Integromat).

• Familiarity with agile methodologies or consulting environments.

Welcome to Vasu Travel & Tourism LLC, your partner for comprehensive travel solutions. We offer competitive travel tickets, streamlined visa assistance, and reliable transfers for both B2B and B2C clients. Our expert team ensures seamless travel experiences for corporate and personal travel needs with round-the-clock support. Customized solutions cater to unique travel requirements, guaranteeing a hassle-free journey. Trust Vasu Travel & Tourism LLC for all your travel needs and visit us at to start planning your next trip.

This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Daily tasks include responding to customer inquiries, diagnosing technical problems, and providing step-by-step solutions. This role requires strong analytical skills to understand and resolve customer issues efficiently.

• Technical Support and Troubleshooting skills
• Customer Support and ensuring Customer Satisfaction skills
• Strong Analytical Skills to diagnose and resolve issues
• Excellent communication skills
• Ability to work independently and remotely
• Experience in the travel and tourism industry is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Job Role

Job Title: Technical Product Specialist and Application Delivery II

Location: Pune

Experience: 5+years

Notice Period: Immediate/15days

Shift: Flexible

Job Summary:

Provide Level 1 and 2 support for on-prem and cloud applications. Troubleshoot issues, monitor system health, and ensure smooth operation of production and non-production environments. Collaborate with teams to resolve incidents, support deployments, and maintain documentation.

Key Skills:

Linux/Unix, Windows, SQL, Shell scripting, Monitoring tools, CI/CD, SDLC, Agile/Scrum, Application support, Incident & problem management.

Key Responsibilities:

• Provide timely support for application and system issues (L1 & L2).
• Monitor application performance and alerts.
• Troubleshoot and resolve technical issues or escalate as required.
• Support production deployments, patching, and configuration changes.
• Develop and maintain system documentation and dashboards.
• Collaborate with development, operations, and business teams.
• Follow incident, change, and problem management practices.
• Participate in shift-based or on-call support rotation.

PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital transformation.

We are seeking a full-time Technical Support Specialist for a remote position. The Technical Support Specialist will provide technical support and troubleshooting assistance to clients, ensuring high levels of customer satisfaction. This role involves responding to support requests, diagnosing issues, and providing timely and effective solutions. Additionally, the specialist will document issues and resolutions, contribute to knowledge bases, and collaborate with other teams to improve product performance.

• Technical Support and Troubleshooting skills
• Analytical Skills for diagnosing and resolving technical issues
• Customer Support and Customer Satisfaction skills
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Bachelor's degree in IT, Computer Science, or related field preferred
• Experience with AI and cloud solutions is a plus