798 Technical Supervisor jobs in India
SAP FICO - Finance Technical Supervisor
Bangalore, Karnataka
3M
Posted 2 days ago
Job Viewed
Job Description
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
**Job Description:**
**Job Title:** _Finance Technical Supervisor_
**Location:** TCOE
**Job Summary:**
We are seeking an experienced **SAP Finance IT leader** to join our growing team. The ideal candidate will have 6-8 years of experience implementing and supporting SAP FI/CO. The **SAP Finance IT leader** will provide technical expertise to key finance projects that require end-to-end finance knowledge and managing the local finance IT team including implementing best practices and providing technical guidance to the team. The ideal candidate will have a strong background in finance, excellent leadership skills, and the ability to work collaboratively across departments.
**Primary Responsibilities** include but are not limited to the following:
**Supervision and Leadership:**
+ Lead and supervise the local Finance IT team members.
+ Provide technical guidance and support to team members.
+ Conduct regular performance reviews and provide constructive feedback.
+ Foster a collaborative and high-performance work environment.
**Financial Projects:**
+ Lead and/or participate in Prioritized Projects supporting SAP configuration in FI/CO
+ Monitor and improve service delivery ensuring the team is meeting expected SLA and working to reduce High ticket volumes.
+ Ensure regulatory compliance including SOX control reporting, completing global compliance training, etc.
**Basic Qualifications:**
+ Bachelor's degree or higher from an accredited university
+ Minimum of 7 years of experience in IT role supporting finance, accounting, treasury, or tax.
+ Minimum of 5 years of experience with SAP solution
+ Proven experience in a supervisory or leadership role.
**Preferred Qualifications:**
+ Excellent analytical, problem-solving, and decision-making skills.
+ Strong communication and interpersonal skills.
+ Ability to work effectively under pressure and meet deadlines.
**Education and Training Required**
+ Bachelor's degree in information systems or financial accounting with equivalent IT experience
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here ( , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
**Job Description:**
**Job Title:** _Finance Technical Supervisor_
**Location:** TCOE
**Job Summary:**
We are seeking an experienced **SAP Finance IT leader** to join our growing team. The ideal candidate will have 6-8 years of experience implementing and supporting SAP FI/CO. The **SAP Finance IT leader** will provide technical expertise to key finance projects that require end-to-end finance knowledge and managing the local finance IT team including implementing best practices and providing technical guidance to the team. The ideal candidate will have a strong background in finance, excellent leadership skills, and the ability to work collaboratively across departments.
**Primary Responsibilities** include but are not limited to the following:
**Supervision and Leadership:**
+ Lead and supervise the local Finance IT team members.
+ Provide technical guidance and support to team members.
+ Conduct regular performance reviews and provide constructive feedback.
+ Foster a collaborative and high-performance work environment.
**Financial Projects:**
+ Lead and/or participate in Prioritized Projects supporting SAP configuration in FI/CO
+ Monitor and improve service delivery ensuring the team is meeting expected SLA and working to reduce High ticket volumes.
+ Ensure regulatory compliance including SOX control reporting, completing global compliance training, etc.
**Basic Qualifications:**
+ Bachelor's degree or higher from an accredited university
+ Minimum of 7 years of experience in IT role supporting finance, accounting, treasury, or tax.
+ Minimum of 5 years of experience with SAP solution
+ Proven experience in a supervisory or leadership role.
**Preferred Qualifications:**
+ Excellent analytical, problem-solving, and decision-making skills.
+ Strong communication and interpersonal skills.
+ Ability to work effectively under pressure and meet deadlines.
**Education and Training Required**
+ Bachelor's degree in information systems or financial accounting with equivalent IT experience
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here ( , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
0
Supervisor - Technical Business Analyst [T500-20559]
Hyderabad, Andhra Pradesh
McDonald's
Posted 5 days ago
Job Viewed
Job Description
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Technical Business Analyst
McDonald’s Global Technology – Data & Analytics team is looking to hire a Technical Business Analyst with hands on experience partnering with our business teams to create and implement technically sound business solutions. These solutions will enable and support our effort to enhance every facet of our digital interactions with our customers. You will collaborate with business stakeholders, data scientists, and IT teams to understand business needs, translate them into technical specifications, and ensure the successful delivery of data-driven solutions. As a Business Technical Analyst, you will play a critical role in supporting data-driven decision-making by analyzing and interpreting complex data sets, identifying trends, and providing actionable insights to drive business growth.
Job Description:
- Collaborating with business stakeholders to gather and document data and analytics requirements.
- Translating business requirements into technical specifications for development teams.
- Working closely with data engineers to ensure the availability, accuracy, and quality of data.
- Participating in data modeling and design discussions to support the development of data solutions.
- Author and create design artifacts such as: Functional design specifications, source to data mapping and process and data flow diagrams including data lineage
- Conducting unit testing (UT) to validate data and analytics solutions against business requirements.
- Facilitate and drive requirements gathering discovery workshops
- Create and maintain User Stories in JIRA and participate in agile scrum ceremonies
- Maintain detailed knowledge of the key business processes and systems and identify integration, alignment and improvement opportunities
- Providing support and training to business users on data tools, reports, and analytics platforms.
- Staying updated on industry trends and advancements in data and analytics to drive innovation and continuous improvement.
- Ability and flexibility to coordinate and work with teams distributed across time zones, as needed. For instance, early morning/late evening hours to coordinate with teams in India
Qualifications:
- Bachelor's or Master's degree in Computer Science, Statistics, Business Administration, or a related field.
- Solid understanding of business processes and ability to translate business requirements into technical specifications.
- 4+ years’ of active experience as a Technical Business Analyst or equivalent role
- Analytical and problem-solving skills with the ability to work with complex data sets and synthesizing data insights into actionable recommendations
- Proficiency in data querying and data analysis over large data sets, using SQL.
- Familiarity with data visualization tools like Tableau, Power BI, or QlikView.
- Experience with Agile/Scrum management tools such as JIRA and Confluence
- Excellent communication skills to effectively collaborate with business stakeholders and technical teams.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Attention to detail and a strong commitment to delivering high-quality results.
- Excellent communication and collaboration skills to work effectively in cross-functional teams.
This advertiser has chosen not to accept applicants from your region.
1
Manager, Technical Program Management
Pune, Maharashtra
Mastercard
Posted 1 day ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Technical Program Management
RESPONSIBILITIES:
- Define and organize the work, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution
- Trusted to operate with complete independence and focus on ambiguous areas. Creates the correct sense of urgency for delivery. Identifies and fills gaps between regions, architectures, and organizations. Work sets the example for others to follow. Manages escalations (is escalated to).
- Manages across the portfolio assessing business/technical trade-offs while working across organizations for ways to align teams, technologies (i.e. the infrastructure used to build/deploy/operate services), and organizations into approaches that optimize organizational structures and operating mechanisms. Adept at building consensus and leading resolution of contentious issues.
- Communicates complex issue and decision in clear and concise summaries to all types of audiences. Communications are instructional (i.e. provide insights and lessons learned). Drive mindful discussion with business and technical stakeholders that lead to timely decisions
- Drives simplification in complex architectures/integrations to enable speed of delivery within a program area. Knows when additional technical guidance is required (i.e. from principal engineers and SMEs). May be considered an expert in a particular technology, product, or domain.
- Business outcome may be defined, program/product/technical strategy is not. Embraces ambiguity and confusion as an opportunity to step up and drive clarity of execution across the board.
- Decomposes complex processes into simple straight forward solutions. Force multiplier - educates the larger TPM and engineering community on best practices within (organization, location, program). Contributions are noteworthy and recognized across Mastercard (i.e. bottleneck reduction, engineer efficiency, product quality)
- May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better and cheaper.
- Influence dependent organization's roadmaps by contributing to their planning documents and goal setting exercises
- Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events
- Plays active role in mentoring and recruiting others
JOB SPECIFIC EXPERIENCES
- Drive and influence transformational change in the evolution of our end to end product delivery using agile development methodology
- Drive clarity and work with complete independence where business and/or strategy is not defined
- Comprehensive understanding of the business domain, the systems, and the products in your space, and understand their accountabilities, boundaries, limitations, scale factors
- Understand the reasons behind architectural decisions
- Use technical judgment to challenge and validate assumptions and enlist Sr. engineering support to vet architecture as required
- Understand technical program management and engineering best practices and apply best practices to delivery using a number of agile and blended approaches, as well effectively coordinating the implementations across using very different approaches
- Recognize prior failure patterns and help teams avoid repeating these mistakes
- Expert with scrum delivery
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Technical Program Management
RESPONSIBILITIES:
- Define and organize the work, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution
- Trusted to operate with complete independence and focus on ambiguous areas. Creates the correct sense of urgency for delivery. Identifies and fills gaps between regions, architectures, and organizations. Work sets the example for others to follow. Manages escalations (is escalated to).
- Manages across the portfolio assessing business/technical trade-offs while working across organizations for ways to align teams, technologies (i.e. the infrastructure used to build/deploy/operate services), and organizations into approaches that optimize organizational structures and operating mechanisms. Adept at building consensus and leading resolution of contentious issues.
- Communicates complex issue and decision in clear and concise summaries to all types of audiences. Communications are instructional (i.e. provide insights and lessons learned). Drive mindful discussion with business and technical stakeholders that lead to timely decisions
- Drives simplification in complex architectures/integrations to enable speed of delivery within a program area. Knows when additional technical guidance is required (i.e. from principal engineers and SMEs). May be considered an expert in a particular technology, product, or domain.
- Business outcome may be defined, program/product/technical strategy is not. Embraces ambiguity and confusion as an opportunity to step up and drive clarity of execution across the board.
- Decomposes complex processes into simple straight forward solutions. Force multiplier - educates the larger TPM and engineering community on best practices within (organization, location, program). Contributions are noteworthy and recognized across Mastercard (i.e. bottleneck reduction, engineer efficiency, product quality)
- May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better and cheaper.
- Influence dependent organization's roadmaps by contributing to their planning documents and goal setting exercises
- Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events
- Plays active role in mentoring and recruiting others
JOB SPECIFIC EXPERIENCES
- Drive and influence transformational change in the evolution of our end to end product delivery using agile development methodology
- Drive clarity and work with complete independence where business and/or strategy is not defined
- Comprehensive understanding of the business domain, the systems, and the products in your space, and understand their accountabilities, boundaries, limitations, scale factors
- Understand the reasons behind architectural decisions
- Use technical judgment to challenge and validate assumptions and enlist Sr. engineering support to vet architecture as required
- Understand technical program management and engineering best practices and apply best practices to delivery using a number of agile and blended approaches, as well effectively coordinating the implementations across using very different approaches
- Recognize prior failure patterns and help teams avoid repeating these mistakes
- Expert with scrum delivery
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
2
Associate - Technical Project Management
Haryana, Uttar Pradesh
American Express
Posted 2 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role.**
Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights-empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :-
+ Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
+ Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
+ Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
+ Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
+ Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.
+ Champion Agile and SAFe values by fostering collaboration and adaptability across teams.
+ Encourage diversity of thought by promoting an inclusive environment and open communication
+ Promote compliance with SDLC standards to ensure quality, consistency, and governance.
+ Inspire collaboration and quality practices across system architects, Agile teams, and product teams.
+ Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights.
+ Champion continuous learning to standardize practices and drive innovation. **Minimum Qualifications**
+ Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred
+ Knowledge of technical challenges and systems design
+ PMI/Scrum Certification preferred
+ 2 years of technology delivery experience and project management with a demonstrated track record of growing responsibility.
+ Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
+ Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog.
+ Experience in program delivery or project management, preferably within a technology-focused environment
+ Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role.**
Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights-empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :-
+ Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
+ Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
+ Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
+ Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
+ Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.
+ Champion Agile and SAFe values by fostering collaboration and adaptability across teams.
+ Encourage diversity of thought by promoting an inclusive environment and open communication
+ Promote compliance with SDLC standards to ensure quality, consistency, and governance.
+ Inspire collaboration and quality practices across system architects, Agile teams, and product teams.
+ Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights.
+ Champion continuous learning to standardize practices and drive innovation. **Minimum Qualifications**
+ Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred
+ Knowledge of technical challenges and systems design
+ PMI/Scrum Certification preferred
+ 2 years of technology delivery experience and project management with a demonstrated track record of growing responsibility.
+ Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
+ Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog.
+ Experience in program delivery or project management, preferably within a technology-focused environment
+ Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:**
This advertiser has chosen not to accept applicants from your region.
3
Associate Technical Project Management
Tamil Nadu, Tamil Nadu
American Express
Posted 2 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role.**
Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights-empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :-
+ Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
+ Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
+ Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
+ Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
+ Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.
+ Champion Agile and SAFe values by fostering collaboration and adaptability across teams.
+ Encourage diversity of thought by promoting an inclusive environment and open communication
+ Promote compliance with SDLC standards to ensure quality, consistency, and governance.
+ Inspire collaboration and quality practices across system architects, Agile teams, and product teams.
+ Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights.
+ Champion continuous learning to standardize practices and drive innovation. **Minimum Qualifications**
+ Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred
+ Knowledge of technical challenges and systems design
+ PMI/Scrum Certification preferred
+ 2 years of technology delivery experience and project management with a demonstrated track record of growing responsibility.
+ Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
+ Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog.
+ Experience in program delivery or project management, preferably within a technology-focused environment
+ Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Tamil Nadu-CHENNAI
**Schedule** Full-time
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role.**
Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights-empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :-
+ Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
+ Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
+ Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
+ Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
+ Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.
+ Champion Agile and SAFe values by fostering collaboration and adaptability across teams.
+ Encourage diversity of thought by promoting an inclusive environment and open communication
+ Promote compliance with SDLC standards to ensure quality, consistency, and governance.
+ Inspire collaboration and quality practices across system architects, Agile teams, and product teams.
+ Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights.
+ Champion continuous learning to standardize practices and drive innovation. **Minimum Qualifications**
+ Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred
+ Knowledge of technical challenges and systems design
+ PMI/Scrum Certification preferred
+ 2 years of technology delivery experience and project management with a demonstrated track record of growing responsibility.
+ Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
+ Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog.
+ Experience in program delivery or project management, preferably within a technology-focused environment
+ Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Tamil Nadu-CHENNAI
**Schedule** Full-time
**Req ID:**
This advertiser has chosen not to accept applicants from your region.
4
Technical Program Management IC3
Bangalore, Karnataka
Microsoft Corporation
Posted 2 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Delivery Excellence Leader, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your delivery leadership and subject matter expertise, you will drive the team to ensure customers get value from their Azure investments. Microsoft aspires to help our customers transform their business and operations with AI solutions built on Azure. Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market.
This role is flexible in that you can work up to 100% from home other than required travel for customer, employee, business meetings as needed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
As a Delivery Excellence Technical Program Manager within the Global Cloud & AI Platforms Customer Success organization, you will drive Technical Migration and Modernization programs through the Cloud Accelerate Factory and have accountability for overall program goals and objectives.
- You will oversee programmatic engagements with the Factory as the Technical Program Manager with overall accountability for achieving the revenue, delivery excellence, and other KPIs defined for the program
- You will lead the team in designing scalable processes for enabling operational efficiencies and driving effective communications with stakeholders. Your team will be the single source of truth for ACR tracking, analysis, and reporting aligned with Finance for the assigned programs
- You will own accountability for the driving the highest levels of Delivery Excellence across all Factory engagements for the programs - aligned with CE&S standards, processes, and tools for Customer Experience. This includes accountability for driving quality of execution for the Factory PM and Delivery Management functions
- You will manage and drive effective weekly communications from leadership to field and Corp stakeholders as needed for the program. You will drive impactful Winwire practices, content management for Factory collateral, through effective integration with Marketing stakeholders.
- You will serve as an effective thought leader along with your team to gather the Voice of the Customer and Field and leverage those insights to shape Delivery offerings for the Cloud & AI Platforms business. You will provide Delivery Excellence SME and thought leadership to stakeholders across the GCS and CE&S organizations.
- You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.
**Qualifications**
Required Qualifications:
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
- 2+ years experience managing cross-functional and/or cross-team projects
- Experience in Program Management and Technical Delivery roles driving cloud solutions for customers in the Enterprise segment
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
- 6+ years experience managing cross-functional and/or cross-team projects
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
- Hands-on experience with delivery and technical knowledge of migration and modernization to Azure or other cloud platforms for the Windows Server, SQL Server, Linux, PostgreSQL, .NET/Java technical stack
- Working knowledge of tools, platforms, and practices for this execution
- 5+ years experience working in a customer-facing role (e.g., internal and/or external)
- 5+ years experience leading or key contributor to technical projects, teams, or functions
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Delivery Excellence Leader, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your delivery leadership and subject matter expertise, you will drive the team to ensure customers get value from their Azure investments. Microsoft aspires to help our customers transform their business and operations with AI solutions built on Azure. Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market.
This role is flexible in that you can work up to 100% from home other than required travel for customer, employee, business meetings as needed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
As a Delivery Excellence Technical Program Manager within the Global Cloud & AI Platforms Customer Success organization, you will drive Technical Migration and Modernization programs through the Cloud Accelerate Factory and have accountability for overall program goals and objectives.
- You will oversee programmatic engagements with the Factory as the Technical Program Manager with overall accountability for achieving the revenue, delivery excellence, and other KPIs defined for the program
- You will lead the team in designing scalable processes for enabling operational efficiencies and driving effective communications with stakeholders. Your team will be the single source of truth for ACR tracking, analysis, and reporting aligned with Finance for the assigned programs
- You will own accountability for the driving the highest levels of Delivery Excellence across all Factory engagements for the programs - aligned with CE&S standards, processes, and tools for Customer Experience. This includes accountability for driving quality of execution for the Factory PM and Delivery Management functions
- You will manage and drive effective weekly communications from leadership to field and Corp stakeholders as needed for the program. You will drive impactful Winwire practices, content management for Factory collateral, through effective integration with Marketing stakeholders.
- You will serve as an effective thought leader along with your team to gather the Voice of the Customer and Field and leverage those insights to shape Delivery offerings for the Cloud & AI Platforms business. You will provide Delivery Excellence SME and thought leadership to stakeholders across the GCS and CE&S organizations.
- You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.
**Qualifications**
Required Qualifications:
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
- 2+ years experience managing cross-functional and/or cross-team projects
- Experience in Program Management and Technical Delivery roles driving cloud solutions for customers in the Enterprise segment
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
- 6+ years experience managing cross-functional and/or cross-team projects
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
- Hands-on experience with delivery and technical knowledge of migration and modernization to Azure or other cloud platforms for the Windows Server, SQL Server, Linux, PostgreSQL, .NET/Java technical stack
- Working knowledge of tools, platforms, and practices for this execution
- 5+ years experience working in a customer-facing role (e.g., internal and/or external)
- 5+ years experience leading or key contributor to technical projects, teams, or functions
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Technical Program Management - ML [T500-20919]
Bengaluru, Karnataka
Albertsons Companies India
Posted 5 days ago
Job Viewed
Job Description
About Albertsons Companies Inc. (ACI):
As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.
We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.
Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.
About Albertsons India Capability Center:
At Albertsons India Capability Center, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.
At the Albertsons India Capability Center, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons India Capability Center, associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.
Position Title: Technical Program Management
Job Description:
Roles & responsibilities:
- Works cross functionally with a broad set of technical and business partners, to create quarterly roadmaps for Program/Projects planned for the year
- Identify cross-team dependencies to incorporate them into the program planning process
- Oversee the program development, delivery and integration process (if necessary) and ensure it is within budget and timeframe
- Manage programs progress via Jira, Confluence, Microsoft Project and other Program management tools.
- Take note of certain relevant metrics and develop reports to communicate the development progress to senior managers, product managers, and cross-functional stakeholders.
- Identify how to resolve technical issues by diagnosing them with the team and providing potential solutions.
- Make necessary adjustments to development processes based on performance metrics
- Clearly communicate escalations with program stakeholders
- Ensure complete compliance according to industry standards by documenting all the processes and adjusting them, if necessary.
Experience:
- 7 + years of project management experience, with an emphasis on information systems and technical project Management.
- 4+ years of Technical Program Management Experience in Data and Analytics area
- Experience working with or within Project Management Office (PMO).
- Experience doing project planning, budget estimation and management, resource planning and assessment, financial planning, and risk assessment.
- Experience in via Jira, Confluence, Microsoft project or any other project management tools, financial management, scheduling, risk management capabilities.
- Experience in working with offshore / onshore model.
- Great ability to understand client expectations and recognize and escalate issues that may affect delivery.
- Excellent verbal and written communication skills.
- Great customer service aptitude and ability to follow through to resolve customer issues.
- Experience leading ambiguous and complex situations to clear measurable plans.
- Experience and ability to work with people across the organization and skilled at managing cross-functional relationships and communicating with leadership across multiple organizations.
- Strong ability to mentor and lead
Competencies:
- Compassionate and kind, showing courtesy, dignity, and respect. They show sincere interest and empathy for all others.
- Foster innovation through creativity to get to a workable solution. Use analytical thinking through issues using logic and reason
- Show integrity in what is done and how it is done - without sacrificing personal/business ethics.
- Embrace an inclusion-focused mindset, seeking input from others on their work and encouraging the open expression of diverse ideas and opinions
- Team-oriented, positively contributing to team morale and willing to help.
- Learning-Focused, finding ways to improve in their field and use positive constructive feedback to grow personally and professionally
- Think strategically and proactively anticipate future problems, needs or changes in the work
Must Have Skills:
- Agile and Waterfall methodologies, and program/project lifecycle management
- Strong leadership, team management and communication skills
- Project management tools (e.g., Oracle PPM, Microsoft Project, JIRA, Confluence)
- Ability to manage budgets, timelines, and resources effectively
- Strong problem-solving, decision-making and risk management abilities
- Stakeholder and cross-functional dependency management
- Technical background in software development, systems architecture, or related fields
- Software development lifecycle (SDLC), CI/CD processes and DevOps practices
- Understanding of ML concepts or experience working in ML related technical projects.
Additional Skills:
- PMP (Project Management Professional) or similar certification
- Lean, Six Sigma or SaFe methodologies
- Change management principles
- Knowledge of cloud computing platforms (e.g., Azure, GCP)
- Understanding of business analysis and requirements gathering
- Skills in conflict resolution and negotiation
- Familiarity with data analysis and reporting tools (e.g., SQL, Python)
- Knowledge of industry-specific regulations and standards
This advertiser has chosen not to accept applicants from your region.
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6
Director, Product Management-Technical
Pune, Maharashtra
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All about you and what you need to bring -
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 12-15 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All about you and what you need to bring -
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 12-15 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
7
Director, Product Management-Technical
Pune, Maharashtra
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
Acts as the voice of the business customer and accountable for the platform services
Role
PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
Produce all the artifacts needed by our internal customers in the larger Product community.
Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All about you and what you need to bring -
Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
Ability to use hard data and metrics to back up assumptions and develop business cases
Proven ability to lead in a matrix environment
Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
Experience with XP, TDD and BDD in the software development processes
Proven track record of data driven decision making and applying continuous improvement methodologies across teams
Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
12-15 years product development experience
Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
Superior oral and written communication, problem solving, product documentation, and product development skills
Customer focus and analytical skills
Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
Acts as the voice of the business customer and accountable for the platform services
Role
PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
Produce all the artifacts needed by our internal customers in the larger Product community.
Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All about you and what you need to bring -
Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
Ability to use hard data and metrics to back up assumptions and develop business cases
Proven ability to lead in a matrix environment
Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
Experience with XP, TDD and BDD in the software development processes
Proven track record of data driven decision making and applying continuous improvement methodologies across teams
Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
12-15 years product development experience
Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
Superior oral and written communication, problem solving, product documentation, and product development skills
Customer focus and analytical skills
Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
8
Manager, Product Management-Technical
Pune, Maharashtra
Mastercard
Posted 2 days ago
Job Viewed
Job Description
Title and Summary
Manager, Product Management-Technical - Marketing Technology Solutions
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Marketing Technology Solutions (MarTS) is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand. We are a part of the Corporate Technology Solutions program that powers the customer technology backbone of Mastercard. MarTS operates at the center of marketing, business, product, and technology, and brings to life marketing strategies and helps to pave the way for new ones that power our growth. This product manager would be focused on enabling our global and regional marketing teams and leading a team of technical product managers to deliver scalable and reliable products.
Responsibilities
• Sets the vision and direction for sets of products
• Leads individual contributors who are conceptualizing the one-to-two year view of how the platform product portfolio solves business and customer needs
• Exhibits expertise across multiple platform products and builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results
• Dives deep into the work of you team and identify short-and-medium-term risks to platform product development while proposing solutions to address them
• Continuously monitors feature development and associated defects at the platform product level as well as runtime operational metrics for in market capabilities
• Develops and communicates team vision that supports the broader organizational vision
• Makes trade-off decisions as required
• Contributes to organizational planning
• Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution
• Own and deliver on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans
• Shares best practice with other Mastercard teams
• Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap
• Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
• Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals
• Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with help from leadership
• Provides regular coaching and feedback to direct reports to help grow individual functional skills and leadership capabilities, with support from senior managers
• Sets goals for individuals to achieve department or function level goals
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