17 Technical Translation jobs in India
Sr. Product Manager -Technical, Translation Services
Posted 3 days ago
Job Viewed
Job Description
Are you passionate about languages and translation? Are you motivated to have a direct impact on customers around the world? Do you have a tech background and love finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for building the tools and features that support the localization and translation needs of all Amazon businesses. We partner with content owners to translate and deliver content for customers around the world, and we are obsessed with providing the right quality content in each language we support. We are looking for a Senior Product Manager to create the vision, strategy, and roadmap that will continually improve and scale our services and deliver the best experience for our customers in their preferred language. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let's talk.
Key job responsibilities
As a Senior Product Manager - Technical, you will own the strategy and execution of one of the product charters within the Translation Services space. You will partner with stakeholders across the business -- content owners, localization program managers, and translators -- to understand their biggest problems and opportunities, then build a backlog of features to address those problems. You will work closely with one or more software development teams to define and build those features, then measure the features' ability to successfully meet your stakeholders' needs. You will own the following deliverables: documentation of your product's vision; assessment of entitlement and ROI for your product roadmap; feature requirements and user stories; experimentation set-up and analysis; and release notes. You must be able to be deeply connected to the customer experience, product details, and success metrics, yet be able to zoom out to the 10,000-foot level to understand how your charter fits into the broader Translation Services ecosystem and Amazon as a whole.
A day in the life
There may not be a typical day. One day you may be leading a vision workshop or presenting to a VP, and the next day conducting a deep dive into a customer anecdote or collaborating with your software development and UX Design partners to build a feature. But what is consistent is always have your charter's goals and progress top of mind, driving clarity and stakeholder alignment, and looking around corners to anticipate problems that may affect individual or team outcomes.
About the team
The team consists of Product Managers, Program Managers, and Software Developers located in Seattle, Barcelona, and Hyderabad. The central team builds end-to-end translation technology, optimizing the quality and cost of translations across all of Amazon's content. We build state of the art translation technology: traditional and LLM-based machine translation, computer-aided translation, translation memories and term bases, LLM-based QA, dynamic workflow/routing decisions, etc.) to streamline productivity and ensure consistent quality.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Product Manager -Technical, Translation Services
Posted today
Job Viewed
Job Description
Key job responsibilities
As a Senior Product Manager - Technical, you will own the strategy and execution of one of the product charters within the Translation Services space. You will partner with stakeholders across the business -- content owners, localization program managers, and translators -- to understand their biggest problems and opportunities, then build a backlog of features to address those problems. You will work closely with one or more software development teams to define and build those features, then measure the features' ability to successfully meet your stakeholders' needs. You will own the following deliverables: documentation of your product's vision; assessment of entitlement and ROI for your product roadmap; feature requirements and user stories; experimentation set-up and analysis; and release notes. You must be able to be deeply connected to the customer experience, product details, and success metrics, yet be able to zoom out to the 10,000-foot level to understand how your charter fits into the broader Translation Services ecosystem and Amazon as a whole.
A day in the life
There may not be a typical day. One day you may be leading a vision workshop or presenting to a VP, and the next day conducting a deep dive into a customer anecdote or collaborating with your software development and UX Design partners to build a feature. But what is consistent is always have your charter’s goals and progress top of mind, driving clarity and stakeholder alignment, and looking around corners to anticipate problems that may affect individual or team outcomes.
About the team
The team consists of Product Managers, Program Managers, and Software Developers located in Seattle, Barcelona, and Hyderabad. The central team builds end-to-end translation technology, optimizing the quality and cost of translations across all of Amazon's content. We build state of the art translation technology: traditional and LLM-based machine translation, computer-aided translation, translation memories and term bases, LLM-based QA, dynamic workflow/routing decisions, etc.) to streamline productivity and ensure consistent quality.
BASIC QUALIFICATIONS
- Bachelor's degree- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Client Support Relations - Japanese Language Services
Posted 3 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
**Key Resposibilities**
+ Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
+ Drive to deliver exceptional Customer Service.
+ A can-do attitude. No task is too small.
+ Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
+ Good troubleshooting and problem-solving skills.
+ Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
+ Ability to manage expectations, deal with complex customer concerns and improve customer service.
+ Accountability and ownership, prioritizing own workload.
+ Work well with others and actively contribute toward team objectives.
+ Demonstrate a proactive approach and get things done.
+ Ability to apply learned skills, awareness beyond the immediate area/role.
+ Ability to work under pressure, flexible, positive, and focused during times of change.
**Your future at Kyndryl**
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Professional and Technical Expertise:**
+ 2-3 Years of experience
+ Ability to analyze and troubleshoot in large-scale distributed systems.
+ Ability to understand, explain and enhance internal tooling processes.
+ Ability to learn, understand and explain business processes.
+ Demonstrable knowledge of application support at an Enterprise level.
+ Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
+ Candidate should have 2 to5 years of experience.
**Preferred Professional and Technical Expertise:**
+ Ability to adapt and change and learn new tools and skills.
+ Self-motivated, able to deliver under deadlines and multi-task under pressure.
+ Self-starter with a passion for personal development and continuous improvement.
+ Team oriented Excellent verbal and written communications skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted 3 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
**Key Resposibilities**
+ Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
+ Drive to deliver exceptional Customer Service.
+ A can-do attitude. No task is too small.
+ Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
+ Good troubleshooting and problem-solving skills.
+ Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
+ Ability to manage expectations, deal with complex customer concerns and improve customer service.
+ Accountability and ownership, prioritizing own workload.
+ Work well with others and actively contribute toward team objectives.
+ Demonstrate a proactive approach and get things done.
+ Ability to apply learned skills, awareness beyond the immediate area/role.
+ Ability to work under pressure, flexible, positive, and focused during times of change.
**Your future at Kyndryl**
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Professional and Technical Expertise:**
+ 2-3 Years of experience
+ Ability to analyze and troubleshoot in large-scale distributed systems.
+ Ability to understand, explain and enhance internal tooling processes.
+ Ability to learn, understand and explain business processes.
+ Demonstrable knowledge of application support at an Enterprise level.
+ Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
+ Candidate should have 2 to5 years of experience.
**Preferred Professional and Technical Expertise:**
+ Ability to adapt and change and learn new tools and skills.
+ Self-motivated, able to deliver under deadlines and multi-task under pressure.
+ Self-starter with a passion for personal development and continuous improvement.
+ Team oriented Excellent verbal and written communications skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted 3 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
This role involves managing and optimizing IT infrastructure, performing health checks, and ensuring effective communication with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions, particularly with Japanese clients. The position requires working on innovative technologies and providing technical troubleshooting and system optimization.
**Your responsibilities will include** :
+ You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
+ Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.
+ Ensure delivered solutions are realized in committed time frame and meet client expectation
+ Establish a quality management system: tracking of project milestones, quality and KPIs
+ Manage project risks, issues, and dependencies, implementing effective mitigation strategies.
+ You will interact with the Account team and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture.
+ Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry.
+ You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
+ In addition to Japanese language expertise, your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient.
+ You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
**Your future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise:**
+ Total Experience 7+ yrs in Japanese translation and interpretation skills.
+ **Bilingual Skills:** Excellent Japanese translation and interpretation skills.
+ **Experience:** Minimum 3 years of experience in IT infrastructure management projects.
+ **Certification:** Japanese Language Proficiency Test (JLPT) level N1/N2/N3.
+ **IT Service Management:** Proven track record of delivering IT Service Management (ITIL) infrastructure projects.
+ **Incident Handling:** Proficient in handling incidents, problems, and changes.
+ **Technical Aptitude:** Strong understanding of IT environments.
+ **Communication:** Effective communication with stakeholders in Japan and India.
+ **System Administration:** Administration knowledge of Linux and windows OS.
**Preferred Technical and Professional Experience:**
+ **Growth Mindset:** Keen on personal and professional development.
+ **Customer Focus:** Prioritizes customer success in their work.
+ **Inclusivity:** Naturally inclusive in working with others.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
This role involves managing and optimizing IT infrastructure, performing health checks, and ensuring effective communication with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions, particularly with Japanese clients. The position requires working on innovative technologies and providing technical troubleshooting and system optimization.
Your responsibilities will include :
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
Preferred Technical and Professional Experience:
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.