18,057 Technology jobs in India

Information Technology Technical Support

Mohali, Punjab ₹2000000 - ₹2500000 Y Sphere Global Solutions

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About the Role

Sphere Global Solutions is seeking a highly skilled and motivated
Team Lead (Managed IT Services)
to oversee and coordinate the delivery of operating system patching, security updates, and enterprise application support for our customers. The role requires hands-on technical expertise across Microsoft Windows, Linux, and macOS platforms, combined with strong leadership to guide a team of engineers in delivering reliable, secure, and high-quality IT services.

The Team Lead will be accountable for ensuring that patching, system support, and enterprise application support services are delivered in line with vendor best practices, agreed service windows, and customer SLAs.

Key Responsibilities
Leadership & Coordination

  • Lead, mentor, and develop a team of support engineers across Windows, Linux, macOS, enterprise applications, and mobile platforms.
  • Act as the escalation point for complex technical issues, ensuring timely resolution.
  • Plan and allocate workloads, ensuring adherence to maintenance windows and SLA commitments.
  • Coordinate with project managers, service managers, and customer stakeholders to align activities with business requirements.

Patching & System Updates

  • Oversee security patching and system updates for Microsoft Windows, Linux (Ubuntu/Red Hat), and macOS environments.
  • Ensure timely delivery of:
  • Security patches
  • Feature updates
  • Firmware/software bug fixes
  • Performance improvements
  • Manage impact and risk analysis, advisory statements, change requests, and updates to the Risk Register.
  • Define and implement new security baselines for supported environments.

Operating System Support

  • Ensure resolution of technical issues across Windows, Linux, and macOS platforms, including:
  • Authentication, login, and user account problems.
  • Audio/video, display, and peripheral device compatibility.
  • Network connectivity troubleshooting (Wi-Fi/Ethernet).
  • File system errors, driver updates, and system performance tuning.
  • BSOD, kernel panics, or system boot issues.
  • Application compatibility and OS rollback scenarios.
  • Supervise imaging, configuration, and provisioning of corporate endpoints.

Enterprise & Industry Applications

  • Guide users in the use of Microsoft Company Portal and other enterprise applications.
  • Troubleshoot installation, performance, and compatibility issues.
  • Liaise with software vendors to resolve bugs/defects.
  • Support licensing validation and escalations.
  • Oversee creation of SOPs for industry-specific or bespoke applications in partnership with customers.

Bring Your Own Device (BYOD) Support

  • Ensure effective support for Apple iOS and Android devices, covering system errors, performance issues, and application compatibility.
  • Validate compliance with MDM-enforced security and access management.

Essential Skills & Experience

  • Proven experience in a
    Team Lead / Senior Engineer
    role within a Managed IT Services or enterprise IT environment.
  • Strong technical expertise across:
  • Microsoft Windows Server/Desktop environments.
  • Linux (Ubuntu / Red Hat Enterprise Linux).
  • macOS.
  • Enterprise applications (Microsoft 365, productivity tools, bespoke apps).
  • Experience with OS patching cycles, security updates, and change management.
  • Strong troubleshooting skills in networking, drivers, file systems, and hardware/software interoperability.
  • Understanding of MDM solutions (Intune, Jamf, or equivalent) for endpoint and BYOD support.
  • Experience with CMDB systems and patch-level compliance tracking.
  • Excellent communication and stakeholder management skills.

Desirable Skills

  • ITIL Foundation or equivalent service management certification.
  • Microsoft, Linux, or Apple professional certifications.
  • Experience leading offshore/remote teams.
  • Knowledge of risk management and maintaining risk registers.
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Information Technology Technical Support

Chennai, Tamil Nadu ₹600000 - ₹1200000 Y Dexian India

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Job Description:

Location: Dexian - Chennai, India

Job Type: Permanent

Work Type: Onsite Chennai location

Shift: Rotational Shift

Required Skills:

  • 2-3 years of overall technical experience
  • Experience managing licenses (Microsoft and other vendors)
  • Strong customer service & communication skills
  • Quick learning and adaptability to new technologies
  • Expertise in Windows, Mac, Chromebook, laptop/desktop support
  • Knowledge of building and maintaining machine images
  • Independent & team player with Problem-solving and analytical skills
  • Understanding of servers, networking, DNS, HTML, TCP/IP, file systems
  • Strong time management and self-motivation
  • Experience with high-pressure situations and multitasking
  • Knowledge of Azure/Active Directory, MS Exchange (Office 365), Google Admin
  • Experience with Enterprise Service Desk Software (Service-now, JIRA, ZenDesk, etc.)
  • Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.)
  • Experience with Zoom, Google Meet, endpoint encryption (BitLocker)
  • Adhere to Service Desk procedures and company security/compliance standards

Key Responsibilities:

  • Provide remote support for Onshore & Offshore teams
  • Manage and track tickets in the Service-Now system
  • Provide tier I & II support for user management, hardware, and software
  • Deliver excellent customer service and communication
  • Troubleshoot and resolve issues proactively
  • Respond promptly to IT Help Desk requests
  • Modify local workstation configurations
  • Assist with onboarding/offboarding users
  • Ensure equipment setup (computer, monitor, printers, docking station etc.)
  • Maintain inventory of equipment, software and licenses
  • Report issues for escalation to Service Desk
  • Manage Active Directory user/computer groups
  • Perform hardware and software upgrades as needed
  • Assist in hardware/software procurement/ call-log with product manufacturer as needed
  • Maintain Office 365 Exchange administration (On-Premise and Cloud)
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Specialist - Technology Technology

Hyderabad, Andhra Pradesh ₹1500000 - ₹2000000 Y MetLife

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Description And Requirements
Position Summary
This position is responsible for design and implementation of application platform solutions, with an initial focus on Customer Communication Management (CCM) platforms such as enterprise search and document generation/workflow products such as Quadient, xPression, Documaker , WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise

*Job Responsibilities *

  • Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting
  • Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise
  • Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell
  • Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap
  • Investigate, recommend, implement, and maintain CCM solutions across multiple technologies
  • Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency
  • Capacity reviews of current platform
  • Participate in cross-departmental efforts Leads initiatives within the community of practice
  • Willing to work in rotational shifts
  • Good Communication skill with the ability to communicate clearly and effectively

*Knowledge, Skills And Abilities
Education *

  • Bachelor's degree in computer science, Information Systems, or related field.

*Experience *

  • 7+ years of total experience in designing, developing, testing and deploying n-tier applications built on java, python, W ebSphere Application Server, Liberty, Apache Tomcat etc
  • At least 4+ years of experience on Customer Communication Management (CCM) and Document Generation platforms such as Quadient, xPression, Documaker.
  • Linux/Windows OS
  • Apache / HIS
  • IBM WebSphere Application Server, Liberty
  • Quadient, xPression
  • Ansible
  • Shell scripting (Linux, Powershell)
  • Json/Yaml
  • Ping, SiteMinder
  • Monitoring & Observability (Elastic, AppD, Kibana)
  • Troubleshooting
  • Log & Performance Analysis
  • OpenShift

Other Requirements (licenses, Certifications, Specialized Training – If Required)
Working Relationships
Internal Contacts
(and purpose of relationship):

  • MetLife internal partners

External Contacts
(and purpose of relationship) – If Applicable

  • MetLife external partners

*About MetLife *
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.

At MetLife, it's #AllTogetherPossible . Join us

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Technology Architect

Mumbai, Maharashtra Kyndryl

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**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you an experienced Software Architect looking for an exciting opportunity to shape the future of software development? Look no further than Kyndryl, where you'll have the chance to make a meaningful impact as you lead the design and development of cutting-edge software applications.
As a Software Engineering Architect at Kyndryl, you will be responsible for leading the charge in creating technical blueprints, defining product/solution architecture, and developing the technical specifications for our projects. You'll be a key player in integrating the features of our software applications into a cohesive and functioning system.
Your analytical and creative mindset will be put to the test as you anticipate trends, stay up-to-date on leading technology, and participate in Kyndryl's architectural boards. Your expertise will guide functional objectives and technologies, and you'll be a driving force in evaluating, identifying, and developing software solutions.
In addition to your technical prowess, you'll also be a strong leader and communicator, able to train and oversee the activities of our development team. You'll foster a collaborative environment and work closely with Marketing Managers, Product Managers, Programmers, and Engineers to ensure our software solutions are meeting the needs of our business and our customers.
This is a rare opportunity to work with some of the most talented minds in the industry and be part of an innovative company that is leading the way in software development. If you're ready to take your skills to the next level and make a real impact in the world of software engineering, we want to hear from you.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
**Total Experience**
Minimum 12 years post basic qualification in IT field
**Experience in relevant architecture field**
Minimum 5 years preferably in Banking / Financial Sector
**Specific Skills Required**
+ Skills in identifying enterprise requirements and derive system specifications, breaking down them into manageable parts.
+ Skills on more than one development technology stack required preferably C++, Java, .NET, PHP or other open-source technologies.
+ Expertise in Java technologies or .NET technologies and middleware technologies.
+ Knowledge of cross platform Mobile application development - IBM MEA / Kony etc.
+ Skills on various operating systems like AIX, LINUX, and Windows.
+ Hands on experience in development of applications including web services, web APIs, message queue, service oriented and micro services architecture.
+ Skills on Private Cloud setup (VMware) and public cloud (such as Azure/AWS etc.)
+ Should have understanding of Infrastructure and involved in hosting of enterprise applications.
+ Must have capability of Architecting scalable SaaS based platforms.
+ In-depth knowledge of enterprise systems, modules, and software integration.
+ Expertise in migration of legacy applications from on premise to cloud/hybrid environments.
+ Should have experience in any NOSQL database and RDBMS preferably on Oracle database and/or PostgresSQL.
+ Knowledge of new and upcoming front-end technologies
+ Successful introduction of new technology, made design decisions for a product and lived with the consequences of the decisions.
+ Strong proponent of engineering best practices for Unit Testing, Coverage, Code Quality, Continuous Integration & Continuous Deployment.
+ Ability to handle conflict and build consensus around different approaches among stakeholders.
+ Ability to measure performance of the newly upgraded / installed systems.
+ Superior oral and written communication skills. Must be able to communicate complex ideas clearly to a variety of audiences.
+ Preferably the candidate should have working / hands-on experience with Enterprise Architecture (EA) tools like Mega Hopex, Avolution ABACUS, Planview, Orbus iServer, etc.
**Job Profile**
+ Set up technical standards and governance structure for the enterprise.
+ To provide technology architecture expertise and guidance across multiple business divisions & technology domains.
+ Assist business strategy and accordingly drive technology strategy from an architecture perspective.
+ Setting up technical standards, formulation of Enterprise Architecture (EA) Governance Framework.
+ Driving technology strategy from an architecture perspective, across a portfolio of applications in the Bank, for resource optimization and Risk mitigation.
+ Translating business requirements into specific system, application or process designs, including working with business personnel and executives to identify functional requirements.
+ Define/ maintain Target Architectures in Roadmaps.
+ Lead and/or assist efforts to scope and architect major change programs, leading strategic options analysis & proposing end-to-end solutions & highlighting trade-offs.
+ Review ongoing designs of major programs to identify strategic opportunities and resolve design issues during delivery.
+ Identify key technology enablers to optimize IT investment.
+ Develop highly complex solutions that exemplifies quality optimization regarding reliability, availability, scalability, manageability, flexibility, usability/ reusability, and high performance.
+ Deliver Architecture solutions in a Banking environment at the highest-level technical expertise.
+ Lead other IT Architects to provide effective consulting on complex projects including RFP technical evaluations for various business domain.
+ Lead multifunctional teams in successful application of methodologies and architecture modelling tools.
+ As an architect the person would be responsible for suggestion and implementation of new technologies.
+ Collaborate with key stakeholders in IT infra domain, IT-vendors, and other architects to achieve enterprise business goals.
+ Keep up with the latest technologies and best practices in the field.
+ Develop technical strategies, designs, and architectures for IT systems.
+ Ensure that implemented systems align with the designed architecture.
+ Lead IT teams to ensure technology developed is aligned with the functional and non-functional requirements of the business.
**Educational Qualification**
BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering or equivalent degree in relevant discipline) or MCA or MTech/ MSc in (Computer Science/ Computer Science & Engineering/ Information Technology/ Electronic & Communications Engineering) from recognized University/ Institute.
Desirable:
MBA as an additional qualification is preferred
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Technology Strategy

Bangalore, Karnataka Kyndryl

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Job Description

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
**Role**
We are seeking Tech Strategy Consultants who can drive our clients' digital transformation journeys, starting from business priorities through envisioning and guiding the execution of the corresponding large-scale transformation of the IT landscape and organization, all in the context of delivering sustainable added value for the business. You work with customers, your Kyndryl peers, and business partners in an agile and collaborative fashion to ascertain and communicate the value of IT to the business, understand how to use IT to help drive business innovation, define and transform IT organizations to successfully incorporate and leverage transformation drivers such as Cloud, Agile patterns, Data and AI, Modern Operations and cross-vendor service integration and management. Candidates are IT transformation thought leaders who can establish vision and value and communicate it to business and technical audiences and stakeholders.
The Tech Strategy Consultant designs and transforms IT landscapes to help the IT organization drive successful digital transformation of the business. A holistic view across organizational models, people, processes, roles and technology and an understanding of the multiple inter-dependences across these dimensions is critical. In addition, the ability to understand business models and objectives and align IT transformation initiatives to them is vital. Additional critical skills include strategic thinking, a strong understanding of transformation program management and governance and the ability to develop strong business cases.
**Responsibilities**
+ Lead or support technology strategy engagements, aligning IT capabilities with business priorities.
+ Conduct assessments of IT organizations, capabilities, processes, and systems.
+ Define future-state IT vision, operating models, and transformation roadmaps.
+ Advise on topics such as IT governance, digital transformation, enterprise architecture, cloud adoption, and innovation strategy.
+ Support business case development for technology investments and transformation initiatives.
+ Work collaboratively with multidisciplinary teams to deliver client value.
+ Prepare executive level deliverables and facilitate client workshops and presentations.
+ Contribute to thought leadership and development of strategic consulting methodologies and tools.
+ Identify technical debt, legacy system constraints, and improvement opportunities.
+ Develop transformation strategies and roadmaps, including cloud migration, application re-platforming, and automation initiatives.
+ Support tool and platform evaluations, technology architecture design, and vendor assessments.
+ Facilitate stakeholder workshops and cross-functional interviews to align IT transformation goals with business objectives.
+ Define future-state operating models in collaboration with enterprise architects and domain experts.
+ Provide oversight or advisory on transformation execution, ensuring alignment with strategy and risk mitigation.
+ Contribute to the development of reusable consulting frameworks, accelerators, and best practices.
+ Understand and qualify the benefits of IT transformation for the business.
+ Define compelling business cases for Digital Transformation.
+ Create client-facing deliverables including roadmaps, blueprints and executive presentations
+ Use industry standard frameworks like CoBIT, IT4IT, SIAM and ITIL to build and mature IT organizational and process models.
Your Future at Kyndryl
As an IT Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts. Whether you want to lead multi-disciplined teams as a Senior Strategy Consultant or delve into transforming Fortune 500 companies as a Strategy and Transformation Consultant - you'll have access to unlimited opportunities with Kyndryl.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise**
+ 8-10+ years of experience in IT strategy, management consulting, enterprise architecture, or digital transformation.
+ Strong understanding of technology trends, including cloud, AI, automation, data strategy, and agile delivery.
+ Proven ability to link business goals to IT initiatives.
+ Ability to take a holistic approach to IT simplification and develop actionable Roadmaps
+ Deep understanding of industry trends and technologies
+ Ability to develop business cases to support digital transformation initiatives
+ Expertise in IT operating models, capability maturity frameworks, FinOps and value realization approaches.
+ Experience in stakeholder management and influencing senior leadership.
+ Strong analytical, problem-solving, and communication skills.
+ Ability to listen with empathy.
**Preferred Technical and Professional Experience**
+ Prior experience in a top-tier strategy or tech consulting firm.
+ experience in IT consulting, solution architecture, or transformation roles.
+ Proven experience in legacy system assessment, cloud adoption, AI and digital transformation programs.
+ Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and migration approaches (lift-and-shift, re-platforming, refactoring).
+ Understanding of DevOps, containerization (Docker, Kubernetes), APIs, and automation tools.
+ Exposure to enterprise architecture frameworks (TOGAF, Gartner) is a plus.
+ Strong analytical, communication, and stakeholder management skills.
+ Certification in IT4IT, CoBIT or ITIL methodologies
+ MBA or equivalent professional experience
**Required Education**
Bachelor's Degree or more in Computer Science or a related field
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Technology Lead

Chennai, Tamil Nadu Ford Motor Company

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Job Description

+ Ford is implementing SAP S4 HANA based ERP programs across multiple skill teams, which will modernize, improve productivity, reduce the size and complexity of Ford's technical footprint, emphasize differentiating capabilities, and to transform and standardize its business processes. This position will be part of the Foundational Products group in SAP Enterprise Platform Organization and this team is responsible to provide API Enablement and Enhancements development services using SAP ABAP programming and BTP JAVA / Node.js Cloud Application Programming.
What you'll be able to do:
+ Should be able to play both product manager and anchor roles for the Enhancements-Foundational product team under - SAP Enterprise Platform Organization.
+ Responsible for managing a team of SAP (S4 HANA) ABAP developers to handle all ABAP customizations, Workflows, Forms, and Fiori apps required in the I-ERP program.
+ Responsible for all Agile ceremonies such as Daily stand-up, Backlog grooming, Iteration planning, Program Increment planning, Retrospective, etc.
+ Responsible for capacity planning based on demand and take care of Operations review for each iteration based on SDP metrics and Basecamp expedition target.
+ Responsible for identifying risks proactively and work on planning and executing mitigation plans.
+ Responsible for working with solution architecture team to comply and align with solution approach for all SAP ABAP customization requirements and track fit-gap metrics target at program level.
+ Responsible for reviewing design and code and ensure reusability is factored by all developers during the design and code development and track review metrics
+ Responsible to work with other product managers and gather requirements and plan backlog grooming.
+ Responsible to lead change management activities pertaining to the product team.
+ Responsible for supporting and coordinating various SAP hand-over and launch activities for the product team.
+ Responsible for leading the CoE group to ensure standards and best practices are followed and work with fellow anchors to strengthen the review process leading to an effective and sustainable solution.
+ Responsible for ensuring all defects and production incidents are resolved by the team in a timely manner per the defined SLA.
+ Responsible to drive efficiency and innovations through Automation and Tech/Process improvements and build AI capabilities and functionalities with focus on Efficiency & quality.
+ Qualifications for Internal Candidates
+ Candidate should have prior product management experience in an Agile project/program.
+ Candidate must have strong functional skills and should be able to work with global IT Teams / Business customers.
+ Working knowledge of an ERP product, preferably SAP.
+ Ability to manage multiple conflicting priorities.
+ Experience in using Jira tool.
+ Ability to quickly and accurately scope requirements/develop solid estimates and interpret ambiguous data.
+ Ability to adapt and mentor team members of varying experience levels.
+ Willingness to learn the technology and hands-on work, when required.
+ Strong customer mindset and ability to develop customer relationships.
+ Ability to manage workload, time, and prioritization of tasks across competing workstreams and stakeholders.
**Requisition ID** : 52109
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Technology Consultant

Bengaluru, Karnataka Ensono

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Technology ConsultantBengaluru, India; Chennai, India; Hyderabad, IndiaJR
**About Us (Ensono)**
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.
**About the role and what you'll be doing**
Do you get excited by joining a team on the cutting edge of legacy modernization? In this role, you will be working with a team of experts responsible for delivering a quality product to the client on schedule. Ensono migrates legacy applications to modern platforms, such as Java Spring and C# .NET, using automated tools. You will be taking a key role on projects, improving the core classes for the client's modernized environment, and mentoring other team members.
**Responsibilities:**
+ Applying Java or C# coding skills in an Eclipse or Visual Studio modernization environment
+ Developing our core Java or C# libraries for modernized environments
+ Setting up testing to ensure that modernized programs function correctly
+ Analyzing problems found during testing and applying code corrections and improvements
+ Coordinating solutions with the team while identifying and implementing process improvements to boost productivity
+ Providing consultation and teachable moments to more junior members of the team
**We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.**
**Required Qualifications**
+ 3+ years of coding experience in Java or C#
+ Experience in software testing, debugging, troubleshooting
+ Experience with -
+ Object-oriented programming in Java, C#, or similar languages
+ Eclipse or Visual Studio
+ Spring or .NET
+ Relational Databases (SQL/MYSQL/ORACLE)
**Preferred Qualifications**
+ Problem solving, communication, and teamwork skills
+ Ability to mentor junior colleagues on the team
+ Undergraduate/Post Graduate degree, coding boot camp certification, or equivalent experience
+ Familiarity with legacy languages or databases - Mainframe, IDEAL, COBOL, CICS, JCL, Datacom, DB2
**Shift Timings:** 1:30 PM to 10:30 PM
JR
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Technology Architect

Coimbatore, Tamil Nadu Cognizant

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**Job Summary**
We are seeking a Technology Architect with 8 to 12 years of experience in PEGA technologies and Property & Casualty Insurance domain. The ideal candidate will be responsible for designing and implementing PEGA solutions ensuring seamless integration with existing systems and enhancing user experience. This hybrid role requires expertise in PEGA frameworks and a strong understanding of insurance processes.
**Responsibilities**
+ Design and implement PEGA solutions to meet business requirements and enhance operational efficiency.
+ Collaborate with cross-functional teams to integrate PEGA applications with existing systems.
+ Oversee the upgrade and maintenance of PEGA platforms to ensure optimal performance.
+ Provide technical guidance and support for PEGA application development and deployment.
+ Develop and maintain PEGA frameworks to streamline business processes.
+ Utilize PEGA Next Best Action Advisor to optimize customer interactions and decision-making.
+ Implement PEGA reporting solutions to provide actionable insights and data-driven decisions.
+ Enhance user experience through PEGA User Experience and Mobility features.
+ Manage PEGA Case Management to improve workflow and case resolution.
+ Leverage PEGA Marketing and Decision Hub to drive targeted marketing strategies.
+ Ensure compliance with industry standards and best practices in Property & Casualty Insurance.
+ Collaborate with stakeholders to understand business needs and translate them into technical solutions.
+ Monitor and evaluate the performance of PEGA applications to identify areas for improvement.
+ Contribute to the companys purpose by delivering innovative solutions that impact society positively.
**Qualifications**
+ Possess extensive experience in PEGA Upgrade Frameworks and Platform.
+ Demonstrate proficiency in PEGA Application Development and Data Integration.
+ Exhibit strong skills in PEGA User Experience and Mobility.
+ Have expertise in PEGA Case Management and Marketing.
+ Show proficiency in PEGA Decision Hub and Reporting.
+ Hold a deep understanding of Property & Casualty Insurance domain.
+ Display excellent problem-solving and analytical skills.
+ Communicate effectively with technical and non-technical stakeholders.
+ Adapt to a hybrid work model and manage day shift responsibilities efficiently.
+ Stay updated with the latest PEGA technologies and industry trends.
+ Work collaboratively in a team environment to achieve project goals.
+ Demonstrate a proactive approach to identifying and resolving technical challenges.
**Certifications Required**
Certified Pega Business Architect (CPBA) Certified Pega Decisioning Consultant (CPDC)
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Architect - Technology

Chennai, Tamil Nadu Cognizant

Posted today

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Job Description

**Job Summary**
We are seeking an experienced Architect with 10 to 14 years of experience to join our team. The ideal candidate will have a strong technical background in OpenAI GPT Claude Python Huggingface and Java. Experience in the Utilities domain is a plus. The Architect will play a crucial role in designing and implementing innovative solutions that drive our companys success and positively impact society.
**Responsibilities**
+ Lead the design and development of scalable and efficient software architectures using Java and Python.
+ Oversee the integration of advanced AI models such as Huggingface Bloom Claude and OpenAI GPT3.5 & 4 into existing systems.
+ Provide technical guidance and mentorship to the development team to ensure best practices are followed.
+ Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
+ Ensure the architecture aligns with the companys strategic goals and objectives.
+ Conduct code reviews and provide constructive feedback to maintain high code quality.
+ Develop and maintain documentation for architectural designs and technical specifications.
+ Identify and address potential technical risks and challenges in the project.
+ Stay updated with the latest industry trends and emerging technologies to incorporate them into the architecture.
+ Optimize system performance and scalability to handle increasing workloads.
+ Implement security best practices to protect sensitive data and ensure compliance with regulations.
+ Work closely with stakeholders to understand their needs and provide technical solutions that meet their requirements.
+ Drive continuous improvement initiatives to enhance the overall efficiency and effectiveness of the development process.
**Qualifications**
+ Possess a strong technical background in Java and Python with extensive hands-on experience.
+ Demonstrate expertise in integrating AI models such as Huggingface Claude and OpenAI GPT.
+ Have a proven track record of designing and implementing scalable software architectures.
+ Exhibit excellent problem-solving skills and the ability to address complex technical challenges.
+ Show proficiency in conducting code reviews and providing constructive feedback.
+ Display strong communication skills to collaborate effectively with cross-functional teams.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Technology Architect

Chennai, Tamil Nadu Cognizant

Posted today

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Job Description

**Job Summary**
Gen AI Agentic AI Project Management
Python
Designing scalable GenAI systems (e.g. RAG pipelines multi-agent systems).
Choosing between hosted APIs vs open-source models.
Architecting hybrid systems (LLMs + traditional software).
2. Model Evaluation & Selection
Benchmarking models (e.g. GPT-4 Claude Mistral LLaMA).
**Responsibilities**
Strategic & Leadership-Level GenAI Skills
1. AI Solution Architecture
Designing scalable GenAI systems (e.g. RAG pipelines multi-agent systems).
Choosing between hosted APIs vs open-source models.
Architecting hybrid systems (LLMs + traditional software).
2. Model Evaluation & Selection
Benchmarking models (e.g. GPT-4 Claude Mistral LLaMA).
+ Understanding trade-offs: latency cost accuracy context length.
Using tools like LM Evaluation Harness OpenLLM Leaderboard etc.
3. Enterprise-Grade RAG Systems
Designing Retrieval-Augmented Generation pipelines.
Using vector databases (Pinecone Weaviate Qdrant) with LangChain or LlamaIndex.
Optimizing chunking embedding strategies and retrieval quality.
4. Security Privacy & Governance
Implementing data privacy access control and audit logging.
+ Understanding risks: prompt injection data leakage model misuse.
Aligning with frameworks like NIST AI RMF EU AI Act or ISO/IEC 42001.
5. Cost Optimization & Monitoring
Estimating and managing GenAI inference costs.
Using observability tools (e.g. Arize WhyLabs PromptLayer).
Token usage tracking and prompt optimization.
Advanced Technical Skills
6. Model Fine-Tuning & Distillation
Fine-tuning open-source models using PEFT LoRA QLoRA.
Knowledge distillation for smaller faster models.
Using tools like Hugging Face Axolotl or DeepSpeed.
7. Multi-Agent Systems
Designing agent workflows (e.g. AutoGen CrewAI LangGraph).
Task decomposition memory and tool orchestration.
8. Toolformer & Function Calling
Integrating LLMs with external tools APIs and databases.
Designing tool-use schemas and managing tool routing.
Team & Product Leadership
9. GenAI Product Thinking
Identifying use cases with high ROI.
Balancing feasibility desirability and viability.
Leading GenAI PoCs and MVPs.
10. Mentoring & Upskilling Teams
Training developers on prompt engineering LangChain etc.
Establishing GenAI best practices and code reviews.
Leading internal hackathons or innovation sprints.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
 

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