196 Technology Integration jobs in India

Our client is looking for an experienced and highly skilled Lead Project Manager to oversee complex technology integration projects in Chennai, Tamil Nadu, IN . This role is crucial for driving the successful planning, execution, and delivery of cross-functional technology initiatives that align with our strategic business objectives. The ideal candidate will possess a strong understanding of project management methodologies, a proven ability to lead diverse teams, and a keen eye for detail in managing timelines, budgets, and risks.

Key Responsibilities:

• Lead the end-to-end lifecycle management of technology integration projects from initiation to closure.
• Define project scope, goals, deliverables, and success criteria in collaboration with senior stakeholders.
• Develop detailed project plans, including resource allocation, timelines, budgets, and risk management strategies.
• Manage and motivate cross-functional project teams, fostering a collaborative and productive environment.
• Track project progress, identify potential risks and issues, and implement mitigation strategies to ensure on-time and within-budget delivery.
• Communicate effectively with all stakeholders, providing regular project status updates and reporting on key performance indicators.
• Ensure adherence to project management best practices and company standards.
• Manage vendor relationships and contracts related to project execution.
• Conduct project post-mortems and identify lessons learned for continuous improvement.
• Facilitate technical discussions and resolve conflicts within project teams.
• Ensure that project deliverables meet quality standards and stakeholder expectations.
• Manage change requests and scope creep effectively.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. PMP or PRINCE2 certification is highly desirable.
• Minimum of 8 years of experience in project management, with at least 4 years managing large-scale technology integration projects.
• Demonstrated success in delivering complex projects on time and within budget.
• Proficiency in project management software (e.g., MS Project, Jira, Asana).
• Strong understanding of various project management methodologies (Agile, Waterfall, Hybrid).
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Proven ability to manage risks, issues, and changes effectively.
• Experience in managing teams and cross-functional collaboration.
• Strong analytical and problem-solving abilities.
• Experience with cloud technologies, software development life cycles, and IT infrastructure is a plus.
• Ability to work effectively in a dynamic and demanding environment.

This role requires a blend of in-office collaboration and remote work flexibility.

Our client is seeking an accomplished Senior Program Manager to oversee complex technology integration projects within their organization. This fully remote position requires a strategic thinker with a proven track record in managing cross-functional teams, defining project roadmaps, and ensuring successful delivery of high-impact technology initiatives. You will be responsible for managing all phases of the project lifecycle, from initiation and planning to execution, monitoring, control, and closure. This includes defining project scope, securing resources, managing budgets, mitigating risks, and communicating project status to stakeholders at all levels. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of project management methodologies.

Key Responsibilities:

• Lead and manage multiple large-scale technology integration projects from inception to completion.
• Develop comprehensive project plans, including scope, timelines, resources, and budgets.
• Identify and manage project risks and dependencies, implementing mitigation strategies.
• Coordinate and collaborate with various internal departments and external vendors.
• Ensure clear and consistent communication of project status, risks, and issues to all stakeholders.
• Track project progress against key performance indicators (KPIs) and objectives.
• Manage project financials, including budget tracking and forecasting.
• Facilitate project meetings, workshops, and reviews.
• Ensure adherence to quality standards and project management best practices.
• Mentor junior project managers and team members.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree is preferred.
• Minimum of 10 years of experience in program or project management, with at least 5 years focused on technology integration or software development projects.
• PMP, PRINCE2, or Agile certification is highly desirable.
• Proven experience in managing complex, multi-year projects with significant budgets.
• Strong understanding of SDLC, Agile methodologies (Scrum, Kanban), and Waterfall.
• Exceptional leadership, communication, negotiation, and interpersonal skills.
• Proficiency in project management software (e.g., Jira, Asana, Microsoft Project).
• Ability to influence and build relationships with stakeholders at all organizational levels.
• Demonstrated ability to manage remote teams effectively.
• Strategic thinking and problem-solving capabilities.

This is a challenging and rewarding role for a results-oriented professional looking to drive innovation and efficiency through technology, offering the flexibility of a completely remote work environment.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients.
This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
**Key responsibilities:**
+ Interacts with clients on site and remote to meet complex requirements of a solution.
+ Escalates unresolved problems and issues to the relevant third parties.
+ Responds to escalated client requests.
+ Escalates complex problems to the relevant third parties.
+ Writes reports and proposals and completes and maintains project documentation.
+ Assists with the documentation of standard operating procedures relating to installations and fixes.
+ Acts as coach and mentor to more junior Implementation Engineers and Technicians.
+ Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
+ Included in higher complexity design work, with input to the design expected.
+ Expected to take ownership of relevant technologies according to domain or specialization.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Seasoned understanding and appreciation of technical design and business principles.
+ Seasoned project fundamental and administration ability.
+ Seasoned project skills which are demonstrated in the execution of installations and other assignments.
+ Excellent customer engagement skills
+ Demonstrate relevant domain specialist knowledge.
+ Excellent verbal communication skills.
+ Client focused and displays a proactive approach to solving problems.
+ Ability to work under pressure.
+ Ability to coach, mentor and provide guidance to team members.
**Academic Qualification and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or a related field.
+ Collaboration -
+ Valid CCNP Voice/Collaboration Certification required.
+ Customer experience -
+ NICE plus additional such as NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification.
+ Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations.
+ Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording.
+ Avaya certifications such as Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration.
+ Verint certifications such as Workforce Management (WFM); Interactions; Speech; Additional DPA
+ Genesys foundational Courses such as Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics.
+ Genesys level 3 such as Genesys Cloud Integration Paths; Genesys Cloud CX - Development and Feedback - Usage for Supervisors; Genesys Cloud CX - Gamification; Genesys Cloud CX - AI/Bots - Knowledge Workbench; Genesys Cloud CX - AI/Bots Fundamentals; Genesys Cloud CX - AI/Bots - Intent Miner; Genesys Cloud - Cloud Media Services - Business Continuity; Genesys Cloud - Cloud Media Services - Purchase to Port; Genesys Cloud - Cloud Media Services - Telephony Connection Options.
+ Data Centre -
+ Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers.
+ Cisco MDS and Brocade SAN Switches - Zoning.
+ End User Compute -
+ Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified - Teams Administrator Associate; AZ-103 - Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies.
+ Networking -
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.; Cisco Dev Net certification.
+ Security -
+ Certifications such as Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred.
+ Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate is advantageous.
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
+ Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA.
**Required experience:**
+ Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
+ Seasoned experience engaging with clients and conducting presentations.
+ Seasoned report writing experience.
+ Seasoned project management.
+ Required experience (specific to Collaboration) -
+ Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.
+ Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.
+ Seasoned experience with Border Element, media resources, SRST/SRSV.
+ Seasoned experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering.
+ Seasoned experience with design and implementation for UC environment.
+ Seasoned experience with CME/CUE.
+ Seasoned experience in dial plan designs and implementation.
+ Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark.
+ Seasoned experience with Cisco TelePresence video solutions.
+ Seasoned experience with Cisco audio and video conferencing solutions.
+ Seasoned experience with Webex Calling and Webex Contact Centre solutions.
+ Seasoned experience with voice carrier systems from - Telkom, Neotel, Vodacom, MTN.
+ Seasoned experience with multi-cluster call manager environments.
+ Seasoned ARC and Call Cabinet expertise is advantageous.
+ Seasoned experience in Network switching and routing.
+ Required experience (specific to Networking) -
+ Seasoned work experience in technical implementation engineering, specific to Networking technologies.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients.
This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
**Key responsibilities:**
+ Interacts with clients on site and remote to meet complex requirements of a solution.
+ Escalates unresolved problems and issues to the relevant third parties.
+ Responds to escalated client requests.
+ Escalates complex problems to the relevant third parties.
+ Writes reports and proposals and completes and maintains project documentation.
+ Assists with the documentation of standard operating procedures relating to installations and fixes.
+ Acts as coach and mentor to more junior Implementation Engineers and Technicians.
+ Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
+ Included in higher complexity design work, with input to the design expected.
+ Expected to take ownership of relevant technologies according to domain or specialization.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Seasoned understanding and appreciation of technical design and business principles.
+ Seasoned project fundamental and administration ability.
+ Seasoned project skills which are demonstrated in the execution of installations and other assignments.
+ Excellent customer engagement skills
+ Demonstrate relevant domain specialist knowledge.
+ Excellent verbal communication skills.
+ Client focused and displays a proactive approach to solving problems.
+ Ability to work under pressure.
+ Ability to coach, mentor and provide guidance to team members.
**Academic Qualification and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or a related field.
+ Collaboration -
+ Valid CCNP Voice/Collaboration Certification required.
+ Customer experience -
+ NICE plus additional such as NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification.
+ Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations.
+ Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording.
+ Avaya certifications such as Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration.
+ Verint certifications such as Workforce Management (WFM); Interactions; Speech; Additional DPA
+ Genesys foundational Courses such as Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics.
+ Genesys level 3 such as Genesys Cloud Integration Paths; Genesys Cloud CX - Development and Feedback - Usage for Supervisors; Genesys Cloud CX - Gamification; Genesys Cloud CX - AI/Bots - Knowledge Workbench; Genesys Cloud CX - AI/Bots Fundamentals; Genesys Cloud CX - AI/Bots - Intent Miner; Genesys Cloud - Cloud Media Services - Business Continuity; Genesys Cloud - Cloud Media Services - Purchase to Port; Genesys Cloud - Cloud Media Services - Telephony Connection Options.
+ Data Centre -
+ Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers.
+ Cisco MDS and Brocade SAN Switches - Zoning.
+ End User Compute -
+ Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified - Teams Administrator Associate; AZ-103 - Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies.
+ Networking -
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.; Cisco Dev Net certification.
+ Security -
+ Certifications such as Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred.
+ Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate is advantageous.
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
+ Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA.
**Required experience:**
+ Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
+ Seasoned experience engaging with clients and conducting presentations.
+ Seasoned report writing experience.
+ Seasoned project management.
+ Required experience (specific to Collaboration) -
+ Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.
+ Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.
+ Seasoned experience with Border Element, media resources, SRST/SRSV.
+ Seasoned experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering.
+ Seasoned experience with design and implementation for UC environment.
+ Seasoned experience with CME/CUE.
+ Seasoned experience in dial plan designs and implementation.
+ Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark.
+ Seasoned experience with Cisco TelePresence video solutions.
+ Seasoned experience with Cisco audio and video conferencing solutions.
+ Seasoned experience with Webex Calling and Webex Contact Centre solutions.
+ Seasoned experience with voice carrier systems from - Telkom, Neotel, Vodacom, MTN.
+ Seasoned experience with multi-cluster call manager environments.
+ Seasoned ARC and Call Cabinet expertise is advantageous.
+ Seasoned experience in Network switching and routing.
+ Required experience (specific to Networking) -
+ Seasoned work experience in technical implementation engineering, specific to Networking technologies.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.Key responsibilities:

Interacts with clients on site and remote to meet complex requirements of a solution.

Escalates unresolved problems and issues to the relevant third parties.

Responds to escalated client requests.

Escalates complex problems to the relevant third parties.

Writes reports and proposals and completes and maintains project documentation.

Assists with the documentation of standard operating procedures relating to installations and fixes.

Acts as coach and mentor to more junior Implementation Engineers and Technicians.

Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.

Included in higher complexity design work, with input to the design expected.

Expected to take ownership of relevant technologies according to domain or specialization.

Performs any other related task as required.

To thrive in this role, you need to have:

Seasoned understanding and appreciation of technical design and business principles.

Seasoned project fundamental and administration ability.

Seasoned project skills which are demonstrated in the execution of installations and other assignments.

Excellent customer engagement skills

Demonstrate relevant domain specialist knowledge.

Excellent verbal communication skills.

Client focused and displays a proactive approach to solving problems.

Ability to work under pressure.

Ability to coach, mentor and provide guidance to team members.

Academic Qualification and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or a related field.

Collaboration -

Valid CCNP Voice/Collaboration Certification required.

Customer experience -

NICE plus additional such as NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification.

Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations.

Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording.

Avaya certifications such as Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration.

Verint certifications such as Workforce Management (WFM); Interactions; Speech; Additional DPA

Genesys foundational Courses such as Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics.

Genesys level 3 such as Genesys Cloud Integration Paths; Genesys Cloud CX - Development and Feedback – Usage for Supervisors; Genesys Cloud CX - Gamification; Genesys Cloud CX - AI/Bots – Knowledge Workbench; Genesys Cloud CX - AI/Bots Fundamentals; Genesys Cloud CX - AI/Bots – Intent Miner; Genesys Cloud - Cloud Media Services – Business Continuity; Genesys Cloud - Cloud Media Services – Purchase to Port; Genesys Cloud - Cloud Media Services – Telephony Connection Options.

Data Centre -

Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers.

Cisco MDS and Brocade SAN Switches - Zoning.

End User Compute -

Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified - Teams Administrator Associate; AZ-103 - Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies.

Networking -

Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.; Cisco Dev Net certification.

Security -

Certifications such as Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred.

Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate is advantageous.

Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).

Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA.

Required experience:

Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.

Seasoned experience engaging with clients and conducting presentations.

Seasoned report writing experience.

Seasoned project management.

Required experience (specific to Collaboration) -

Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.

Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.

Seasoned experience with Border Element, media resources, SRST/SRSV.

Seasoned experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering.

Seasoned experience with design and implementation for UC environment.

Seasoned experience with CME/CUE.

Seasoned experience in dial plan designs and implementation.

Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark.

Seasoned experience with Cisco TelePresence video solutions.

Seasoned experience with Cisco audio and video conferencing solutions.

Seasoned experience with Webex Calling and Webex Contact Centre solutions.

Seasoned experience with voice carrier systems from – Telkom, Neotel, Vodacom, MTN.

Seasoned experience with multi-cluster call manager environments.

Seasoned ARC and Call Cabinet expertise is advantageous.

Seasoned experience in Network switching and routing.

Required experience (specific to Networking) -

Seasoned work experience in technical implementation engineering, specific to Networking technologies.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Core Responsibilities

The broad scope of responsibility of this role requires a solid experience and understanding of information strategy, patterns, designs, and a principle driven approach to transformational challenges and opportunities. As the Integration Architecture SME you will:

Define and evangelise the integration architecture vision, strategy, patterns and blueprints.

Provide guidance and governance on integration design and evolution.

Integration Subject Matter Expert who can articulate the capabilities of IG integration technologies and provide close support to engineering teams in design & implementation, with a particular focus on particular asynchronous messaging & Kafka

Maintain IG relationship with technology vendors and implementation partners including monitoring of their strategy, product, and roadmaps.

Research the technology landscape, analyse the impact on IG technology and recommend new technologies where appropriate.

Participate in technology governance and modernisation processes to ensure technology fitness through the full lifecycle.

Actively participate with the architecture and engineering communities to provide thought leadership, coaching and mentoring to build a community around integration best practice.

Collaborate with and influence engineering teams to adopt appropriate integration patterns and standards to deliver a consistent integration architecture.

Person specification

An excellent collaborator who can provide thought leadership and design experience to architecture and engineering teams to support integration design realisation and evolution of the strategy.

A proactive and creative thinker who provides a clear vision to inspire and engage teams to deliver excellence.

Demonstrates sound judgement to balance pace, risk, and business value to reach informed, rigorous, and actionable decisions.

Possess excellent written and verbal presentation skills, ability to communicate at all levels.

Establishes and maintains effective working relationships with key stakeholders based on professional credibility, excellent communication, and engagement.

Good facilitator, draws out problems, involving and gaining commitment from the relevant stakeholders with credibility and gravitas to establish trust, gaining consensus and buy-in.

Politically aware, able to facilitate outcomes where priorities and personalities are in conflict.

A confident self-starter

Background experience

+ years of IT delivery experience.

+ years of experience in an integration architecture role , ideally gained in Financial Services.

Deep understanding of synchronous and asynchronous integration patterns.

Demonstrable experience using a wide variety of integration technologies, primarily messaging ( Kafka , Confluent products , MQ, AMQ, Rabbit MQ, Red Panda)

Good understanding of Messaging best practice & API Gateway design / topology / implementation

Good understanding of API best practice & API Gateway design / topology / implementation

Experience of API management technologies such as Kong or Apogee.

Experience of AWS and GCP cloud integration technologies.

Mobility

Possible occasional travel between IG offices in Bangalore and London to meet with team members and stakeholders.

IG operates a hybrid working policy

**Job Title**

Technology Architect - Integration

**Core Responsibilities**

The broad scope of responsibility of this role requires a solid experience and understanding of information strategy, patterns, designs, and a principle driven approach to transformational challenges and opportunities. As the Integration Architecture SME you will:

- Define and evangelise the integration architecture **vision, strategy, patterns and blueprints.**:

- Provide guidance and governance on integration design and evolution.
- Integration Subject Matter Expert who can articulate the capabilities of IG integration technologies and provide **close support to engineering**teams in **design & implementation, with a particular focus on**particular **asynchronous messaging & Kafka**:

- Maintain IG relationship with technology vendors and implementation partners including monitoring of their strategy, product, and roadmaps.
- Research the technology landscape, analyse the impact on IG technology and recommend new technologies where appropriate.
- Participate in technology governance and modernisation processes to ensure technology fitness through the full lifecycle.
- Actively participate with the architecture and engineering communities to provide thought leadership, coaching and mentoring to build a community around integration best practice.

Collaborate with and influence engineering teams to adopt appropriate integration patterns and standards to deliver a consistent integration architecture.

Person specification
- An excellent collaborator who can provide thought leadership and design experience to architecture and engineering teams to support integration design realisation and evolution of the strategy.
- A proactive and creative thinker who provides a clear vision to inspire and engage teams to deliver excellence.
- Demonstrates sound judgement to balance pace, risk, and business value to reach informed, rigorous, and actionable decisions.
- Possess excellent written and verbal presentation skills, ability to communicate at all levels.
- Establishes and maintains effective working relationships with key stakeholders based on professional credibility, excellent communication, and engagement.
- Good facilitator, draws out problems, involving and gaining commitment from the relevant stakeholders with credibility and gravitas to establish trust, gaining consensus and buy-in.
- Politically aware, able to facilitate outcomes where priorities and personalities are in conflict.

A confident self-starter

Background experience
- 15+ years of IT delivery experience.
- **7+ years of experience in an integration architecture role**, ideally gained in Financial Services.
- Deep understanding of synchronous and asynchronous integration patterns.
- Demonstrable experience using a wide variety of integration technologies, **primarily messaging**( **Kafka**, **Confluent products**, MQ, AMQ, Rabbit MQ, Red Panda)
- Good understanding of Messaging best practice & API Gateway design / topology / implementation
- Good understanding of API best practice & API Gateway design / topology / implementation
- Experience of API management technologies such as Kong or Apogee.

Experience of AWS and GCP cloud integration technologies.

Mobility
- Possible occasional travel between IG offices in Bangalore and London to meet with team members and stakeholders.

IG operates a hybrid working policy

**Number of openings**

1

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
WBD Integration team is seeking a Integration Administrator who will be responsible for providing technical expertise for supporting and enhancing the Integration suite (Informatica Power Center , IICS ). We are specifically looking for a candidate with solid technical skills and experience in integrating ERP applications, SAAS, PAAS platforms such as SAP, Salesforce, Workday, etc., and data warehouses such as Teradata, Snowflake, and RedShift. Experience with the Informatica cloud platform would be ideal for this position. The candidate's primary job functions include but are not limited to the day-to-day configuration/development of the Informatica platform. The candidate must possess strong communication and analytical skills to effectively work with peers within the Enterprise Technology Group , vari ous external partners/vendors, and business users to determine requirements and translate them into technical solutions. The candidate must have the ability to independently complete individual tasks in a dynamic environment to achieve departmental and company goals.
Your Role Accountabilities :
+ 4 to 5 years of experience as an DI Architect /Integration developer/ Administrator
+ 3 years of experience working with Informatica Repository, Designer, Workflow, and Monitor.
+ 2 years of experience in modern DevOps/SRE practices such as CI/CD, performance monitoring & incident management
+ 1 years of programming experience in writing Linux and Shell scripts
+ 1 years of experience setting up, monitoring , and troubleshooting PowerCenter for SAP NetWeaver , SAP IDocs, and Salesforce
+ Experience in Data modelling, preferable knowledge with Erwin, ER Studio.
+ Should have experience in API development, including best practices, testing methods and deployment strategies.
+ Experience in Informatica Intelligent Cloud Services like Cloud Data Integration, Cloud Application Integration, API Management, Cloud Integration Hub Experience in Cloud API Gateway configuration
+ Experience in integration of on-premises applications with SaaS applications
+ Experience in integrating ERP applications such as SAP, Salesforce, etc.
+ Expertise in translating business requirements to project design, development, and execution.
+ Resolving Platform environment issues and applying EBF's, Patches and Hot Fixes.
+ Automation of Backups, Purge, Build scripts, startups, and shutdown scripts.
+ Should be well versed in setting up of Disaster Recovery (DR) environment across multi regions and experience in Datacenter Migration and application upgrades.
+ Providing 24*7 application/platform support and involved in preparing the RCA and taking the approval from client and implementing all the PBE tasks.
+ Team player, multitasker, excellent communication skills (convey highly technical information into business terms, clear email communications), ability to mentor team members.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

WBD Integration team is seeking a Integration Administrator who will be responsible for providing technical expertise for supporting and enhancing the Integration suite (Informatica Power Center, IICS). We are specifically looking for a candidate with solid technical skills and experience in integrating ERP applications, SAAS, PAAS platforms such as SAP, Salesforce, Workday, etc., and data warehouses such as Teradata, Snowflake, and RedShift. Experience with the Informatica cloud platform would be ideal for this position.The candidate's primary job functions include but are not limited to the day-to-day configuration/development of the Informatica platform. The candidate must possessstrong communication and analytical skills to effectively work with peers within the Enterprise Technology Group, various external partners/vendors, and business users to determine requirements and translate them into technical solutions. The candidate must have the ability to independently complete individual tasks in a dynamic environment to achieve departmental and company goals.

Your Role Accountabilities:

4 to 5 years of experience as an DI Architect/Integration developer/Administrator

3 years of experience working with Informatica Repository, Designer, Workflow, and Monitor. 

2 years of experience in modern DevOps/SRE practices such as CI/CD, performance monitoring & incident management

1 years of programming experience in writing Linux and Shell scripts

1 years of experience setting up, monitoring, and troubleshooting PowerCenter for SAP NetWeaver, SAP IDocs, and Salesforce

Experience in Data modelling, preferable knowledge with Erwin, ER Studio.

Should have experience in API development, including best practices, testing methods and deployment strategies.

Experience in Informatica Intelligent Cloud Services like Cloud Data Integration, Cloud Application Integration, API Management, Cloud Integration Hub Experience in Cloud API Gateway configuration 

Experience in integration of on-premises applications with SaaS applications

Experience in integrating ERP applications such as SAP, Salesforce, etc.

Expertise in translating business requirements to project design, development, and execution.

Resolving Platform environment issues and applying EBF’s, Patches and Hot Fixes.

Automation of Backups, Purge, Build scripts, startups, and shutdown scripts.

Should be well versed in setting up of Disaster Recovery (DR) environment across multi regions and experience in Datacenter Migration and application upgrades.

Providing 24*7 application/platform support and involved in preparing the RCA and taking the approval from client and implementing all the PBE tasks.

Team player, multitasker, excellent communication skills (convey highly technical information into business terms, clear email communications), ability to mentor team members.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.