1,601 Technology Operations jobs in India
eDiscovery Technology Operations Analyst
Posted 1 day ago
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Job Description
Brand: HSBC
Area of Interest:
Location:
Bangalore, KA, IN,
Work style: Hybrid Worker
Date: 22 Oct 2025
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role ofeDiscovery Technology Operations Analyst
Business: Legal
Principal responsibilities
+ Collect electronically stored information from identified sources in a forensically sound manner, including but not limited to, audio, e-mails and other e-communications, shared drives, and other business specific databases and records.
+ Execute, process, produce and support custodian collections using various corporate collection tools such as M365, NICE, Verint, EMC SourceOne Discovery Manager, Lotus Notes.
+ Understand implications of international collection and address international data issues with appropriate parties.
+ Work with appropriate parties to obtain and record approval to access and collect data.
+ Coordinate and track all electronic collection activities and maintain chain of custody documentation.
+ Create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors using tools such as 7-Zip and WinSCP.
+ Transfer collected data to the designated vendors for processing and review using the bank's appropriate channels.
+ Identify opportunities to automate or modify activities or procedures to increase efficiency and maintain a competitive advantage.
+ Coordinate activities with other areas of the company as required to ensure smooth implementation of new and/or enhanced processes, procedures, reports, etc. and the collection, processing, and production of electronically stored data.
+ Ensure timeliness and accuracy of responses, adherence to internal policies and external regulations and maximized contribution to economic profit.
+ Work collaboratively and closely with teammates, most particularly with the eDiscovery Data Collections Team and the eDiscovery Active Management Team.
+ Coordinate activities with other functional areas of the Bank as required for seamless implementation of new and/or enhanced processes, procedures, reports, etc.
Requirements :
+ Ensure compliance with operational risk controls in accordance with HSBC and regulatory standards and policies and optimize relations with regulators by addressing any issues.
+ Identify expected outcomes for custodian collections and challenge and/or escalate where outcomes not as expected.
+ Physical Demands/Work Environment: Very good working conditions. Little or no physical demands. Minimal handling of light materials. The physical demands/work environment described above are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
+ Manage and execute data collection, processing, review and production consistent with Legal's e-discovery policies and processes.
What additional skills will be good to have?
+ University degree in Computer Science, Forensic Technology, Information Technology or relevant field.
+ 0-3 years of experience managing or collecting data using software and hardware like NICE, Verint, EMC SourceOne Discovery Manager and Lotus Notes would be preferred; graduates are welcome to apply.
+ Candidates with an understanding of the Electronic Discovery Reference Model (EDRM) framework and standards would be preferred.
+ Candidates with an understanding of enterprise level infrastructure and technology, for instance, messaging applications, databases, servers, backup, storage and compliance archiving would be preferred.
+ A team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment.
+ Ability to work independently and with others, taking ownership of individual and shared tasks with minimal supervision.
+ Ability to work in an often-stressful environment while maintaining good interpersonal skills.
+ Willingness to learn new technologies and processes and work flexibly to meet changing requirements.
+ Ability to think quickly and analytically and manage multiple priorities under short deadlines.
+ Prior project management experience in large, complex electronic discovery projects would be preferred.
+ Reliable and dependable teammate.
+ Strong work ethic and self-motivation with a desire to take initiative and seek process improvement to create efficiencies.
You'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
Information Technology Operations Manager
Posted 5 days ago
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Job Description
Job Title: ServiceNow ITOM – IT Operation Management
Role: Architect
Location: Pune, Indore, Kochi
Responsibilities:
We are seeking a highly skilled and motivated ServiceNow ITOM Architect to join our team. The ideal candidate will have deep expertise in ServiceNow ITOM modules, including Event Management, Discovery, CMDB, and integrations with third-party systems. You will play a key role in designing, implementing, and optimizing ITOM solutions that drive automation and operational efficiency for our clients.
Key Responsibilities:
- Lead the design and architecture of ServiceNow ITOM solutions including Event Management, Discovery, CMDB, and Orchestration.
- Collaborate with stakeholders to gather requirements and translate them into scalable and maintainable solutions.
- Design and implement third-party integrations using IntegrationHub, REST/SOAP APIs, and other tools.
- Conduct design workshops, create prototypes, and present solution demos to clients.
- Analyze ServiceNow releases and upgrades to assess impact on existing implementations.
- Support pre-sales activities, including responding to RFPs/RFIs and presenting technical solutions.
Skill Requirements:
- 8+ years of hands-on experience with ServiceNow ITOM modules.
- Strong knowledge of Event Management, Discovery, CMDB, Orchestration, and IntegrationHub.
- Proficiency in ServiceNow scripting (Business Rules, Client Scripts, UI Policies, ACLs, Flows).
- Experience with ITOM AIOps and automation workflows.
- Ability to design and implement custom solutions and integrations.
- Strong communication and stakeholder management skills.
- Experience in agile environments and cross-functional collaboration.
Must Have skills:
- ServiceNow certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Implementation Specialist – ITOM / Discovery / Event Management
- Exposure to other ServiceNow workflows:
- ITSM, DevOps, Security Operations, HRSD, CSM
- Understanding of cloud platforms (AWS, Azure, GCP) and their integration with ServiceNow.
- Experience with AI/ML capabilities within ServiceNow ITO
Good to have skills:
-You possess in-depth knowledge of one or more ServiceNow workflow areas: IT Workflows (ITSM, ITOM, DevOps, Operations,), Employee Workflows, Customer Workflows or Creator Workflows; proven in certifications as ServiceNow Certified System Administrator, Certified Application Developer and preferably as Implementation Specialist.
Manager Infrastructure Management
Posted 2 days ago
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Job Description
33110
**Manager Infrastructure Management**
Regular
Pune, India ( My candidate profile
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
Syensqo is expanding its capabilities by adding a Global Capability Center (GCC) in Pune, India with a potential expansion and creation of new GCCs in the US and Europe. The GCC's vision is to develop and deliver IT services as an extension to our global teams.
Find more about us: Overview and Responsibilities:**
The Manager, Infrastructure Management, GCC, is responsible for overseeing the operational activities, people management, and performance of the Infrastructure Teams at GCC Pune, which spans multiple IT domains at Syensqo.
Infrastructure scope in Syensqo is Cyber Security, Support Operations, IT Processes, Workplace Devices, End User Productivity Applications, Network, Telecom Integration and Application Development. We are on going global transformation with New SAP, moving to Microsoft as well as US compliance programs over the next 2-3 years.
As a member of the GCC Leadership team, you will play a key role in strategic decision-making, shaping the overall direction of the center, and fostering the right culture, while reporting directly to the Head of GCC.
In this role, you will ensure the effective management of the Infrastructure teams in collaboration with Global Functional Managers.
You will lead, inspire, and develop a high-performing team, drive talent management initiatives, ensure adherence to global and regional policies, and provide a safe and inclusive environment where all team members can thrive.
**Strategic Leadership:**
Develop and execute the strategic vision for the Infrastructure teams at GCC in alignment with the global IT and GCC goals.
Act as the primary point of contact for Infrastructure teams at GCC.
Drive initiatives to expand the Infrastructure teams capabilities and services, ensuring alignment with global business needs.
**Operational Management:**
Oversee the end-to-end operations of the Infrastructure teams at Syensqo's GCC, ensuring seamless performance of the team. Take the complete responsibility of onboarding of internal and external staff.
**Team Leadership:**
Manage and develop GCC workload teams, fostering a culture of continuous learning, skill development, and high performance.
**Stakeholder Engagement:**
Build and maintain strong relationships with Global Functional Managers, acting as a trusted advisor to understand and meet their needs.
**Communication & Escalation Management:**
Ensure seamless, regular and transparent communication and collaboration within the team and across geographies and time zones.
Manage escalations effectively and maintain alignment across teams.
**GCC Performance Measurement:**
Contribute in monitoring and evaluating the effectiveness of the GCC through clearly defined Key Performance Indicators
**Talent Acquisition:**
Take a leading role in the hiring process, including candidate fitment, grade, and salary decisions, while ensuring active participation of Global Functional Managers in CV screening and interviews.
**Performance Management:**
Set and track individual and team goals, promoting behaviors aligned with Syensqo's values.
Drive shared responsibility with Global Functional Managers for talent and performance management, including accountability for SuccessFactors reviews and employee development plans.
**Culture Building:**
Champion and nurture a positive, collaborative, and inclusive culture within the GCC. Promote Syensqo's values, encourage open communication, and create an environment where all team members feel valued, engaged, and empowered to contribute their best.
**Employee Retention:**
Oversee employee retention strategies, ensuring a motivated and engaged workforce.
**Governance & Compliance:**
Contribute to the oversight of GCC management, governance, and continuous improvement initiatives. Ensure strict adherence to global and regional policies, processes, and best practices.
**Productivity & Efficiency:**
Implement initiatives to improve productivity and efficiency within both existing and new teams.
**Vendor Relationship:**
Build and maintain strong relationships with vendors, ensure effective governance, and actively look for opportunities to transition vendor staff to internal roles for greater long-term stability within Syensqo IT.
**Education and Experience**
+ This position requires a proven leader with at least 12 years of experience. with 3 years of experience in GCC organizations.
+ Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
+ Proven experience in managing large-scale infrastructure development and operations teams.
+ Strong background in talent management, performance management, and hiring.
+ Demonstrated ability to drive governance, compliance, and continuous improvement initiatives.
+ Excellent leadership, communication, and interpersonal skills.
+ Experience working in a global, multicultural environment is preferred.
**Skills and Behavioral Competencies**
+ Result orientation, influence & impact
+ Empowerment & accountability
+ Team spirit, building relationships, and collective accountability, thrive in a multicultural environment
+ Strong leadership capability, executing as appropriate in the areas of responsibility
+ Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
+ Excellent people management skills
+ Business and financial acumen
+ Ability to drive actions and behavior per the company values
+ Global mindset - excellent cultural knowledge and understanding
+ Innovative with can develop and implement strategies
+ Dynamic, initiative-driven, persistent, reliable and goal-oriented
+ Excellent communication skills in the English language, both oral and written.
**Language Skills**
English
**What's In It For You**
+ Be a part of GCC Leadership team with an opportunity to work with global, multicultural environment
+ Be part of and contribute to a once-in-a-lifetime change journey
+ Join a dynamic team that is going to tackle big bets
+ Have fun and work at a high pace
+ Have a high level of autonomy
**About Us**
+ Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
+ At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
About us
+ This position requires a certain level of integrity, confidentiality, loyalty and trustworthiness as you will have access to Syensqo's most sensitive information or systems in the context of your mission. Please note that the selected person for this position will be required to undergo and meet company standards for vetting verifications and reference checks.
+ Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
+ At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
SCCM Infrastructure Management
Posted 5 days ago
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Job Description
TCS present an excellent opportunity for SCCM Infrastructure Management
Job Location: Chennai
Experience required : 8-12 yrs
- Knowledge and minimum 6+ years’ experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions (SCCM 2012, 1810,1902,1906,1910).
- Extensive experience in the implementation, administration, configuration and maintenance of SCCM Enterprise environment.
- Experience with desktop deployment automation architecture, design/migration and troubleshooting.
- Sound knowledge on Security Patch Management processes and custom reporting, 3rd Party Application patching, Vulnerability Management toolsets.
- Good knowledge on SQL and WMI queries, collections, user and device affinity, collections and compliance settings.
- Experience managing an OS image for large corporate environments.
- Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
- Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems.
- Able to Architect, Design and Implement complex solutions for Windows 7/10 Image Build including migration solutions, Group policies, Security feature like Bit locker, Credential and Device guard, Defender, MDT integrations, etc.
- Deep knowledge on Operating system versions (Windows 10, Windows 7, Server 2012, 2016), its configurations.
- Provide the L2/L3 support for the issues pertaining to SCCM infrastructure, Image Management and relevant services.
- Have understanding / working knowledge on Technologies like Intune, Azure, Application Packaging, and Virtualization technologies.
- Problem solving skills and Able to resolve highly escalated issues and guide L2/L1 teams.
- Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives.
Specialist, ID Management, Technology and Operations
Posted 5 days ago
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Job Description
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
Position is exist to manage BAU operations for ID Management across India. To accomplish hire a candidate for this role
Key Accountabilities
- Strong knowledge on ID Management
- Applications account administrations
- Follow processes for access matrix for application(s)
- Good knowledge on Windows / Linux products
- Internal / External / Regulatory audit
Job Duties & Responsibilities
- Lead day-to-day access management workflow of applications and infrastructure
- Create & maintain user accounts for regulatory applications
- Review users account and Access Control matrix for banking related applications
- Processing regulatory certificate for banking applications
- Document processes and workflows with visual presentation
- Work closely with respective teams for UAT / PRD support
- Coordinate and streamline annual controls review for privilege and non-privilege accounts
- Ensure compliance with corporate policy and support audit / regulatory / inspection requirements
- Governance of all reviews (per Quarter / Half yearly /Yearly)
- Work proactively with business & technology teams to develop and maintain IN procedural documents
- Ensure all compliance met
- Manage BAU operations
- Maintain physical and digital files data
- Establish & maintain working relationship with global link business with technology personnel
- Good coordination with application teams and regional / other country teams
- Good troubleshooting skills
Required Experience
- Minimum 6 years of experience in ID management
Education / Preferred Qualifications
- A degree in Computer Science or related subject is preferred
Core Competencies
- Good communication skills, both written and verbal
- Builds individual relationships with team
- Excellent relationship building and networking skills
Technical Competencies
- Windows Certified
- ITIL Certified
- Office 365
Manager Technology Transformation (Operations) [T500-20643]
Posted 5 days ago
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Job Description
Key Responsibilities:
Leadership:
- Foster a collaborative culture that values transparency, feedback, and mutual respect.
- This role will act as a subject matter expert of the India office.
- Provide recommendations to create or improve hub operations.
- Lead and execute medium-sized operations activities or projects.
- Adapt and respond when priorities evolve, shift or when dealing with ambiguous situations.
- Proactively articulate the effects of decisions on key stakeholders, business teams and enterprise.
- Articulate and apply how the India office impacts the business financials and implementation success.
- Articulate complex information in an understandable and actionable way to individual team members, cross functional teams and leaders.
Global Operations Alignment:
- Act as the primary liaison between the local hub and the U.S. operations team to ensure consistency in processes, communications, and strategic initiatives.
- Maintain regular alignment with U.S. stakeholders to adapt and implement company-wide policies, procedures, and best practices locally.
Operational Excellence:
- Oversee daily operational functions including local compliance requirements.
- Identify and implement process improvements that align with both local needs and global standards.
- Partner with Office Manager regarding operational functions such as vendor & facilities
Management:
- Manage the relationships with local vendors and service providers, ensuring contractual obligations and performance metrics are met.
- Oversee workspace planning, maintenance, and any office expansion or relocation projects.
Risk, Compliance & Governance:
- Ensure all local operations comply with country-specific regulations and corporate policies.
- Support risk assessments and audits in partnership with the U.S. compliance and legal teams.
Employee Experience & Support:
- Lead with an employee-first approach by ensuring the local office environment supports productivity, well-being, and inclusion.
- Partner with HRBP and Office Manager to support onboarding, workspace setup, and ongoing employee needs, as needed.
Strategic Projects & Change Management:
- Lead or support cross-functional initiatives, especially those that involve collaboration between the local office and the U.S. office.
- Act as a change agent to support the rollout of new systems, tools, or operational processes.
Data & Reporting:
- Track and report key operational metrics to both local leadership and U.S. teams
- Use data insights to drive decision-making and continuous improvement.
- Work with cross-functional stakeholders, third party partners, and other resources to obtain insights and develop recommendations on the problem to be solved and the impact and value of potential solutions.
Requirements:
- Bachelor's or advanced degree in Finance, Business, or related field. Including:
- 7+ years of experience in general operations and process improvement and operational efficiency
- 7+ years of professional project management or delivery management experience
- 5+ years of strategic planning and execution experience
- 3+ years of experience working with international / global teams
- 2+ years of indirect team management experience
- 3+ years of change management, business analysis or process analysis experience
- Strong analytical, planning and organizational skills with an ability to manage competing demands
- Strong written and verbal communication skills; ability to lead and influence without authority
- Strong understanding of day-to-day business operations, including facilities, vendor management, compliance, and logistics
- Ability to design, implement, and optimize processes for both efficiency and scalability
- Proven ability to work across time zones and cultural contexts, maintaining alignment with U.S. teams and global working norms
- Excellent interpersonal and relationship-building skills to manage local and global stakeholders
- Experience working cross-functionally with teams such as HR, Legal, IT, and Finance
- Strong problem-solving capabilities with data-driven decision-making
- Comfortable using operational metrics and KPIs to assess performance and drive improvements
- Proven track record of building and maintaining productive relationships with internal and external stakeholders across different levels and geographies
Preferred:
- Proven ability to adapt quickly to change, respond to challenges, etc.
- Proven ability to thrive in dynamic and fast-paced environments
- Comfortable managing multiple priorities, tight deadlines, and shifting business needs
- Strong adaptability and resilience in ambiguous or rapidly evolving situations
- Proven ability to balance business objectives with an employee-first mindset
About Best Buy:
Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.
Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.
- This position is based in Bengaluru.
- Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.
- As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.
All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Apprenticeship in Cloud Infrastructure Management
Posted 7 days ago
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Specialist, Cybersecurity Regulatory & Compliance Officer, Technology and Operations
Posted 5 days ago
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Job Description
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
The Cybersecurity Regulatory and Compliance Officer is responsible for ensuring the organization’s cybersecurity practices comply with applicable laws, regulations, frameworks, and internal policies. This role bridges the gap between cybersecurity operations and legal/regulatory obligations, ensuring the organization maintains a robust, compliant security posture in a rapidly evolving threat and regulatory landscape.
Key Responsibilities
- Monitor cybersecurity regulations and frameworks (e.g., NIST, ISO 27001, DPDP, PCI-DSS, CIS controls) relevant to the organization’s operations and industry.
- Translate regulatory cybersecurity requirements into actionable internal controls and risk mitigation strategies.
- Collaborate with IT, security, audit, and business teams to develop and enforce cybersecurity policies and procedures.
- Conduct regular assessments, audits, and gap analyses to ensure compliance with cybersecurity standards and best practices.
- Support preparation and response for internal audits, external audits, assessments, and certification efforts (e.g., ISO 27001, PCI-DSS).
- Track regulatory changes and provide timely updates to stakeholders, ensuring policies and controls remain current.
- Manage cybersecurity risk registers and contribute to enterprise risk management initiatives.
- Oversee cybersecurity incident reporting and ensure compliance with breach notification laws.
- Prepare and submit cybersecurity-related regulatory filings, documentation, and reports.
- Deliver internal training and awareness on cybersecurity compliance requirements and secure practices.
Qualifications
- Bachelor’s degree in Cybersecurity, Information Technology, or a related field (Master’s preferred).
- 7-10 years of experience in cybersecurity, regulatory compliance, risk management, or related field.
- Strong understanding of regulations and compliance (e.g., RBI Cybersecurity Framework, SEBI CSCRF, NIST CSF, ISO/IEC 27001, PCI-DSS, etc.).
- Relevant certifications preferred:
- Compliance-focused: Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Privacy Professional (CIPP).
- Cybersecurity-focused: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM).
- Experience supporting security and compliance audits and working with regulatory bodies or external assessors.
- Strong analytical, organizational, and communication skills.
Preferred Experience
- Hands-on experience working in regulated industries (e.g., NBFC and Bank ).
- Experience in incident response planning and regulatory breach reporting.
Director of Operations - Technology Firm
Posted 4 days ago
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Job Description
- Developing and implementing comprehensive operational strategies to support business growth and objectives.
- Overseeing daily operations, including project management, IT support, and administrative functions.
- Establishing and monitoring key performance indicators (KPIs) to measure operational efficiency and effectiveness.
- Driving process improvements and implementing best practices across all operational areas.
- Managing budgets, resources, and vendor relationships to optimize operational costs.
- Leading and mentoring cross-functional operational teams, fostering a culture of accountability and performance.
- Ensuring compliance with relevant regulations and company policies.
- Collaborating with executive leadership to align operational plans with overall business strategy.
- Identifying and mitigating operational risks.
- Enhancing internal systems and tools to improve workflow and productivity.
Qualifications:
- Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
- 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role within the technology sector.
- Proven experience in managing diverse operational functions, including project management, IT, and HR administration.
- Strong understanding of technology business operations, software development lifecycles, and cloud technologies.
- Demonstrated ability to develop and implement strategic operational plans.
- Exceptional leadership, team-building, and people management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong financial acumen and experience with budgeting and resource allocation.
- Excellent communication and stakeholder management skills.
- Experience in a remote or distributed team environment is highly preferred.
Director of Operations - Technology Firm
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement comprehensive operational strategies to support company growth and objectives.
- Oversee daily operations across multiple departments, including supply chain, customer support, IT, and facilities.
- Manage operational budgets, forecast financial needs, and ensure cost-effectiveness.
- Lead and mentor operational teams, fostering a high-performance culture.
- Identify and implement process improvements to enhance efficiency and scalability.
- Ensure compliance with all relevant regulations and industry standards.
- Manage vendor relationships and negotiate contracts.
- Develop and maintain key performance indicators (KPIs) for operational performance.
- Drive strategic initiatives related to operational risk management and business continuity.
- Collaborate with executive leadership on strategic planning and decision-making.
- Oversee the implementation of new technologies and systems to optimize operations.
- Contribute to shaping a culture of continuous improvement and operational excellence.
- Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with significant experience in the technology sector.
- Proven track record of leading operational transformations and driving efficiency.
- Strong expertise in strategic planning, process optimization, and supply chain management.
- Excellent leadership, communication, and stakeholder management skills.
- Demonstrated ability to manage large budgets and complex projects.
- Experience with ERP systems and other operational software.
- Strong analytical and problem-solving capabilities.
- Ability to thrive in a fast-paced, dynamic work environment.
- Experience working in a hybrid or remote operational setup.