869 Technology Research jobs in India

Senior Manager, Technology - Research Data and Analytics (RDNA)

Hyderabad, Andhra Pradesh Amgen

Posted 3 days ago

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Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Senior Manager, Technology - Research Data and Analytics (RDNA)**
**What you will do**
Let's do this. Let's change the world. In this vital role you will responsible for leading and charting the course for the Research Data & Analytics (RDNA) team that builds and transforms data and analytics capabilities for Amgen's drug discovery research organization. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies. As a scientific data domain expert, this role will collaborate with cross-functional teams to identify strategies for implementation and adoption of Amgen Research Foundational Data Systems.
The ideal candidate will have a strong background in biopharma scientific domains as well as informatics solution delivery with a proven track record of leadership in technology-driven environments that facilitate data-driven R&D activities and has a passion for fostering innovation and excellence in the biotechnology industry. The candidate will have experience in evaluation and coaching of Technology Analysts and Managers, coupled with leadership and transformation experience. Additionally, collaboration with global teams is required to ensure seamless integration and operational excellence. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
+ Lead and handle diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US, EU, and other international locations.
+ Provide technology delivery leadership and domain expertise for RDNA product teams and capabilities.
+ Partner with Research and Technology leaders to create technology delivery strategy and prioritized agenda for RDNA.
+ Ensure scientific data operations are scoped into building Research-wide Artificial Intelligence/Machine Learning capabilities.
+ Provide leadership for the creation of functional analytics dashboards and fit-for-purposes applications for quantitative research, scientific analysis and business intelligence (via Spotfire, Tableau, Dash, Posit, Streamlit, RShiny, etc.).
+ Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Manage, grow, and develop the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
+ Understand the decision-making process, workflows, and business and information needs of business partners and collaborators.
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met.
+ Ensure communication of key performance metrics and analysis of unmet needs.
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
+ Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy.
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance.
+ Ensure alignment of Technology service plans across organization.
+ Provide education to new partners with regards to Data and Analytics service offerings.
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's degree and 8 to 10 years of Life Sciences, Computer Science, IT, Computational Chemistry/Cheminformatics, Computational Biology/Bioinformatics or related field, OR
+ Bachelor's degree and 10 to 14 years of Life Sciences, Computer Science, IT, Computational Chemistry/Cheminformatics, Computational Biology/Bioinformatics or related field, OR
+ Diploma and 14 to 18 years of Life Sciences, Computer Science, IT, Computational Chemistry/Cheminformatics, Computational Biology/Bioinformatics or related field
+ Familiarity with data analytics and scientific computing platforms such as Databricks, Dash, Streamlit, RShiny, Spotfire, Tableau and related programming languages like SQL, python, R
+ Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology and data
+ Demonstrated experience building strong teams with consistent practices in a matrix organization
+ In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe
**Preferred Qualifications:**
+ Familiarity with advanced analytics, AI/ML and scientific computing infrastructure, such as High-Performance Compute (HPC) environments and clusters (e.g., SLURM, Kubernetes)
+ 6+ years of experience in implementing and supporting biopharma scientific research data analytics.
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Demonstrated expertise in a scientific domain area and related technology needs
+ Understanding of scientific data strategy, data governance, data infrastructure
+ Experience with cloud (e.g. AWS) and on-premise compute infrastructure
+ Strong analytical/critical-thinking and decision-making abilities
+ Ability to work effectively in a fast-paced, dynamic environment
+ Experience in establishing business partnerships and IS governance practices involving senior business collaborators.
Professional Certifications
+ SAFe Agilist, Certified Agile Leader or similar (preferred)
Soft Skills:
+ Excellent leadership and team management skills
+ Strong transformation and change management experience
+ Exceptional collaboration and communication skills
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented with a focus on achieving team goals
+ Strong presentation and public speaking skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Research & Technology Manager

Aurangabad, Maharashtra Siemens

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At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission.

Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?

Research & Technology Manager– Aurangabad , Siemens Energy, Full Time

Looking for challenging role? If you really want to make a difference - make it with us

We make real what matters. This is your role

·Leading and Managing R&D Team and its related activities

·Strong Technological background with in-depth Knowledge of Instrument Transformer, Bushings and Coils

·In depth Process knowledge of New Product Development, Value Engg, MIS & SAP

We don’t need superheroes, just super minds.

·Knowledge acquired in B.E. Electrical, M.Tech or M.E. preferably

Technical Skills:

·High Voltage Engineering, Electrostatic & Electromagnetic Design

·Working knowledge of SAP, Quality Management System

Key Skills:

·English fluency in business Communication with stakeholders

·Pronounced Communication skills for clarifying requirements/solutions and resolving Technical Query

·Proactive mindset and approach to serve internal and external customers

·Mindset of growth and service to support colleagues and always think win-win

·Intercultural sensitivity and ability to work in a multi-cultural team

·Time management and Prioritization Skills

·Readiness to dig deep into techno-commercial topics.

We’ve got quite a lot to offer. How about you?

This role is based in Aurangabad, Maharashtra India , where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.


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Research & Technology Manager

Aurangabad, Maharashtra Confidential

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Job Description

  • Leading and Managing R&D Team and its related activities
  • Strong Technological background with in-depth Knowledge of Instrument Transformer, Bushings and Coils
  • In depth Process knowledge of New Product Development, Value Engg, MIS & SAP
  • Knowledge acquired in B.E. Electrical, M.Tech or M.E. preferably

Skills:

  • High Voltage Engineering, Electrostatic & Electromagnetic Design
  • Working knowledge of SAP, Quality Management System

Skills:

  • English fluency in business Communication with stakeholders
  • Pronounced Communication skills for clarifying requirements/solutions and resolving Technical Query
  • Proactive mindset and approach to serve internal and external customers
  • Mindset of growth and service to support colleagues and always think win-win
  • Intercultural sensitivity and ability to work in a multi-cultural team
  • Time management and Prioritization Skills
  • Readiness to dig deep into techno-commercial topics.

Skills Required
Product Development, Sap, Stakeholder Management, Communication Skills
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Lead Scientific Research Scientist

201001 Noida, Uttar Pradesh ₹120000 Annually WhatJobs

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full-time
Our client, a renowned research and development institution in Ghaziabad, Uttar Pradesh, IN , is seeking an accomplished Lead Scientific Research Scientist to spearhead innovative projects. This role operates on a hybrid model, combining essential laboratory work with flexible remote research and analysis. You will lead a team of scientists, manage research projects from conception to completion, and contribute to the discovery and development of new scientific solutions. Key responsibilities include designing and executing complex experiments, analyzing data using advanced statistical methods, and interpreting results to draw meaningful conclusions. You will be responsible for securing research grants, writing scientific publications, and presenting findings at international conferences. The ideal candidate will possess a Ph.D. in a relevant scientific discipline (e.g., Biology, Chemistry, Physics, Engineering) with a strong publication record and proven experience in leading research teams. Expertise in a specific scientific domain relevant to the company's focus areas is essential. You must demonstrate exceptional problem-solving skills, creativity, and a deep understanding of scientific methodology. Strong leadership, mentorship, and communication skills are vital for guiding your team and collaborating with cross-functional partners. Experience with scientific equipment, laboratory techniques, and data analysis software is required. This is a unique opportunity to drive scientific advancement, mentor future researchers, and contribute to groundbreaking discoveries in a stimulating and collaborative hybrid work environment.
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Scientific Research Associate - Genomics

248001 Dehradun, Uttarakhand ₹700000 Annually WhatJobs

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full-time
Our client is seeking a diligent and scientifically-minded Research Associate to join their cutting-edge scientific research and development team in Dehradun, Uttarakhand, IN . This role offers a hybrid work arrangement, combining in-lab responsibilities with remote data analysis and report writing. The successful candidate will support ongoing genomics research projects, contributing to experiments related to DNA sequencing, gene expression analysis, and data interpretation. You will be responsible for performing laboratory experiments with precision, meticulously documenting protocols and results, and assisting in the analysis of genomic data.

Key responsibilities include preparing samples for sequencing, performing quantitative PCR (qPCR), and conducting various molecular biology techniques. You will assist in the bioinformatics analysis of genomic data, including sequence alignment, variant calling, and data visualization. Maintaining laboratory equipment, ensuring compliance with safety protocols, and managing laboratory inventory will also be integral to the role. Collaborating closely with senior scientists and researchers to achieve project milestones is essential. Contributing to the development of new experimental protocols and troubleshooting technical challenges will be expected. The ideal candidate will possess a Bachelor's or Master's degree in Biology, Molecular Biology, Genetics, Biochemistry, or a related life science field. Hands-on laboratory experience in molecular biology techniques, particularly in genomics or related areas, is required. Familiarity with DNA sequencing technologies and basic bioinformatics tools is highly desirable. Strong organizational skills, attention to detail, and the ability to meticulously record experimental data are a must. Excellent communication and teamwork skills are crucial for collaborating effectively within the research environment. This is an excellent opportunity for an aspiring scientist to gain valuable experience in a dynamic research setting.

Responsibilities:
  • Perform molecular biology experiments related to genomics.
  • Conduct DNA sequencing, gene expression analysis, and qPCR.
  • Prepare samples and maintain laboratory equipment.
  • Assist in the bioinformatics analysis of genomic data.
  • Document experimental protocols and results accurately.
  • Collaborate with senior scientists on research projects.
  • Ensure adherence to laboratory safety and quality standards.
  • Troubleshoot experimental procedures and technical issues.
Qualifications:
  • Bachelor's or Master's degree in Biology, Genetics, or related field.
  • Hands-on laboratory experience in molecular biology techniques.
  • Experience with genomics research and DNA sequencing is preferred.
  • Familiarity with bioinformatics tools and data analysis.
  • Strong attention to detail and organizational skills.
  • Excellent communication and teamwork abilities.
  • Ability to work effectively in a hybrid research environment.
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Senior Scientific Research Lead

110001 Delhi, Delhi ₹90000 Annually WhatJobs

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full-time
Our client is seeking a highly accomplished and innovative Senior Scientific Research Lead to spearhead groundbreaking research initiatives. This is a fully remote position, offering a unique opportunity to lead and contribute to advanced scientific projects from anywhere. You will be responsible for guiding research teams, designing experimental strategies, analyzing complex data sets, and translating findings into actionable insights. Your expertise will span across your specific scientific domain, with a focus on driving innovation and achieving key research objectives. Collaboration with internal stakeholders, external partners, and academic institutions will be a significant aspect of this role, requiring exceptional communication and leadership skills in a virtual setting. The ideal candidate will possess a Ph.D. or equivalent in a relevant scientific discipline, coupled with extensive experience in scientific research and development, including a proven track record of leading research projects. Proficiency in advanced research methodologies, data analysis techniques, and relevant scientific software is essential. You should demonstrate strong strategic thinking, excellent problem-solving abilities, and the capacity to mentor and inspire research personnel. This role offers a stimulating environment for intellectual curiosity and a chance to make a significant impact on scientific advancement. Join our world-class remote research team and contribute to pioneering discoveries that shape the future. We are committed to fostering a culture of collaboration, scientific rigor, and continuous learning. Your leadership will be instrumental in guiding our research efforts and achieving critical milestones.

Responsibilities:
  • Lead and manage scientific research projects from conception to completion.
  • Develop and refine experimental designs and methodologies.
  • Supervise and mentor junior research scientists and technicians.
  • Analyze and interpret complex research data using advanced statistical methods.
  • Oversee the preparation of scientific reports, publications, and presentations.
  • Collaborate with cross-functional teams and external partners on research initiatives.
  • Ensure compliance with all relevant scientific and ethical guidelines.
  • Stay current with the latest scientific advancements and technologies in the field.
  • Contribute to the strategic direction of the research department.

Qualifications:
  • Ph.D. in a relevant scientific field (e.g., Biology, Chemistry, Physics, Engineering).
  • Minimum of 5-7 years of progressive experience in scientific research and development.
  • Demonstrated experience in leading research teams and managing projects.
  • Expertise in specific research methodologies and analytical techniques relevant to the field.
  • Proficiency in scientific software and data analysis tools.
  • Excellent strategic thinking, problem-solving, and decision-making skills.
  • Strong leadership, mentoring, and interpersonal abilities.
  • Exceptional written and verbal communication skills for effective remote collaboration.
  • Ability to work independently and drive research initiatives forward.
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Scientific Research Conferences Coordinator

Hyderabad, Andhra Pradesh Phronesis LLC

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Job Description:

- Coordinates program related events such as workshops, symposia, national and international Scientific Events etc. with International Speakers and delegates.
- Designing scientific sessions for the conference. Invite professors, Assistant, Associate from Universities and Directors, Managers and Executive from Reputed companies throughout the world.
- Forming organizing committee and scientific squad with top quality scientists on the particular research.
- More intellectual in using scientific knowledge and footing on current scientific inventions.
- Adopt/attain information on new finding in the all related research fields regularly.

can contact us directly at phronesiscareers AT gmail DOT com

**Speak with the employer**

+91

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91
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Director, Team Manager (Technology Market Research)

Gurugram, Uttar Pradesh Gartner

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Title : Team Manager (Tech Market Research)

What makes Gartner Research a GREAT fit for you?

When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. You’ll deliver must-have research through compelling client interactions and contribute to our double-digit growth by providing our clients worldwide the unbiased insight they need to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration you’ll not only help clients deliver on the promise of digital, you’ll grow your career and the scope of your impact across industries. Our culture demands hard work — and rewards it with exceptional opportunity. If you’re always looking for what’s next in technology, Gartner is looking for you.

About this Role:

As a Team Manager in TSP Tech Market Research, you will manage and coach a team of researchers who own and contribute to the creation of Gartner’s flagship reports, Market Share and Forecast publications in addition to other reports that provide competitive and market insights on technology vendors and markets. The job requires excellent leadership and execution skills and you will be required to work collaboratively with other practices of Gartner Research and Advisory.

What you’ll do: 

  • Lead a team of researchers who are responsible for creation of client facing research notes on revenue and growth estimate of technology vendors and markets, competitive positioning of tech vendors and revenue market share analysis.
  • Responsible for coaching and providing feedback, professional and career development, and recruitment, as necessary.
  • Drive the content production process and ensure quality of output for team members. Generate ideas for the creation of new reports on tech markets and competitive insights. Actively work with the team to build protypes and move to production.
  • Review team deliverables to ensure the accuracy and quality of all reports and analyses. Active contribution to quality assurance will be critical for all client deliverables.
  • Manage content creation and/or inquiry capacity. Manage project timelines and ensure timely and quality delivery of all reports and analyses. Build and nurture a collaborative culture focused on research and innovation, data-driven insights, thought leadership, and employee development.
  • Be a collaborative and active member of the broader HTI management team. Build strong relationships and establish a collaborative environment with internal research partners based across the world.
  • Foster an inclusive and engaging environment throughout all aspects of the business: hiring practices, associate development, client service and community support.
  • What you’ll need:

  • Graduate degree in any discipline.
  • MBA or a master’s degree in economics/business/statistics/mathematics or other related fields preferably from a leading Tier I & II – Business school or its equivalent, with significant expertise in data analysis, quantitative research, analytics or benchmarking.
  • 10 - 13 years of experience in the research industry or related work, preferably across areas like IT Services /Software/Telecom/Communication Devices/Hardware Systems
  • 2-3 years of exposure to mentoring/managing people.
  • Ability to work across multiple time-zones.
  • Thought leader who enjoys developing new ideas and managing content to solve client challenges and improve performance.
  •  Who you are:

  • Proven team leader that excels in a fast-paced environment, balances multiple priorities, and inspires teams to achieve business objectives.
  • A strategic thinker with a passion for market research and data analysis.
  • An effective leader with a proven track record of managing and developing high-performing teams.
  • Confident in handling client escalations and knows business imperatives
  • Detail-oriented with a strong commitment to accuracy and quality.
  • An excellent communicator, capable of conveying complex information clearly and concisely.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.
  • Proactive and able to anticipate the needs of the team and the organization.
  • A collaborative team player who values diverse perspectives and ideas
  • What we offer:

    In addition to an outstanding work environment with rapid advancement potential, the Gartner research team enjoys exceptional benefits, including:

  • Competitive base salary
  • Exceptional work-life balance
  • A collaborative, positive culture
  • Limitless growth and learning opportunities
  • #LI-SN2

    Who are we?

    At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

    Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

    Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

    What makes Gartner a great place to work?  

    Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

    We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

    Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

    We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

    What do we offer?  

    Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

    In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

    Ready to grow your career with Gartner? Join us.


    The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

    Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 ( or by sending an email to .

    Job Requisition ID:102345

    By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

    Gartner Applicant Privacy Link:


    For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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    Customer Success Specialist, Scientific Research

    Bengaluru, Karnataka JoVE

    Posted 4 days ago

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    Job Description

    JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.


    Candidates need to work as per the UK time zone-1:00-10:00 PM.


    The Role


    The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities.


    Responsibilities:


    • Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom;
    • Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops
    • Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
    • Providing customer feedback to sales, product and marketing teams
    • Delivering Product Awareness within new and ongoing customer Universities and Research Institutes
    • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention


    Requirements:


    • A Masters or PhD Degree in STEM discipline
    • Excellent English communication skills
    • Prior working experience in laboratory settings
    • Experience in Science Communications or Customer-facing roles is considered a plus!
    • Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
    • Demonstrated ability to deliver excellent presentations for large and small groups
    • Proven ability to network with scientists and decision-makers
    • Open to travel


    Why Join JoVE?


    • You can expect compensation package competitively placed within the local market
    • You will make a direct impact in accelerating science research and in improving student learning in science education
    • Opportunity to work with global teams and in an environment that promotes innovation and collaboration
    • Our strong promotion from within culture draws a clear path to advance your career with us
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    Customer Success Specialist, Scientific Research

    Mumbai, Maharashtra JoVE

    Posted 4 days ago

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    Job Description

    JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.


    Candidates need to work as per the UK time zone-1:00-10:00 PM IST / US time zone -7:00 PM-3:00 AM IST


    The Role


    The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities.


    Responsibilities:


    • Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom;
    • Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops
    • Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
    • Providing customer feedback to sales, product and marketing teams
    • Delivering Product Awareness within new and ongoing customer Universities and Research Institutes
    • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention


    Requirements:


    • A Masters or PhD Degree in STEM discipline
    • Excellent English communication skills
    • Prior working experience in laboratory settings
    • Experience in Science Communications or Customer-facing roles is considered a plus!
    • Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
    • Demonstrated ability to deliver excellent presentations for large and small groups
    • Proven ability to network with scientists and decision-makers
    • Open to travel


    Why Join JoVE?


    • You can expect compensation package competitively placed within the local market
    • You will make a direct impact in accelerating science research and in improving student learning in science education
    • Opportunity to work with global teams and in an environment that promotes innovation and collaboration
    • Our strong promotion from within culture draws a clear path to advance your career with us
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