6,283 Technology Services jobs in India

Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview
Chief Technology Infrastructure (CTI), part of the Global Technology organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, CTI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. CTI delivers industry-leading infrastructure products and services to the company's employees, customers and clients around the world. CTI is also responsible to manage the End users Technology support and have a centralized Service Desk, dedicated Desktop support teams to manage the Incident and service request for end users.

Job Description
The position will manage the teams responsible for end user services. The desktop Support Manager role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes managing the installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to laptops, monitors, docking station, PC, terminals, printers and scanners) to ensure optimal IT infrastructure performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance , VIP servicing and support for management events -where required.

Responsibilities

• Managing the relationship with business leaders at site to understand their business strategy and business requirements to help them deliver the same
• Leading and managing the activities of skilled Technical Support Engineers front line team in a technical support environment
• Manage the VDI operational teams and systems for availability, patches and service offerings
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Provide technology expertise and thought leadership with an emphasis on desktop & VDI, mobility and printing technologies (Windows Operating System, Baseline productivity software, Security configurations, Backend infra to manage the desktop deployment, software packaging / deployment), and operational excellence
• Assist with identifying, developing, and leading innovation initiatives. This will include involvement in technology improvement and deployment, researching new technologies and/or new applications of existing technologies that deliver new capabilities/value to the business
• Respond to email received in group mailbox and provide real time resolution
• Adhere to enterprise policies, standards, processes, systems, and measurements that enable the organization to achieve operational SLAs with respect to service performance, availability, security, risk, and compliance
• Responsible for executive support and escalation
• Planning and undertaking scheduled maintenance upgrades
• Responding to system and site outages
• Responsible to coordinate with other Site leads, TSMs and core Infrastructure team for seamless technology service delivery
• Prepare weekly/monthly status reports and management presentations
• Manage vendor and customer relationships associated with areas of responsibility
• Responsible for overall technology support deliverables for the site
• Drive cascaded enterprise technology projects, initiatives for the site

Requirements
Education

• BE / B Tech

Experience Range

• 8 to 10 years

Certifications

• ITIL, Project Management – Prince / PMP

Foundational Skills

• Collaborative approach ability to work well with others and communicating effectively
• Problem solving strengths ability to deal effectively with problems or questions posed by our clients sometimes this will involve understanding their systems and processes as well as our suppliers and data in order to find solutions
• Good organizational and planning skills, with attention to detail
• Ability to coordinate and execute multiple tasks within a fast paced environment
• Strong organizational and time management skills required
• Must be a self-starter and able to work with a minimum of supervision
• End user computing vulnerability management, end point compliance
• Strong understanding and working knowledge of Technology support components like End user support, Helpdesk, Networking, Server, Audio Video and Virtualization technologies.
• 8-10 years real world experience managing or supporting in the IT industry with relevant certifications and degrees.
• Strong analytical and presentation skills are required, as this position will closely interact with the Clients, customers, and various levels of management
• Demonstrated ability to identify and drive operational and process improvements
• Proven track record of successful people and vendor management
• Strong ability to foster teamwork within a collaborative culture
• Excellent leadership and mentoring abilities.
• Must possess a strong ability to multitask simultaneous management and team escalations.
• Strong verbal and written communication skills are required

Desired Skills

• Financial services experience preferred. Relentless sense of urgency, strong intellectual horsepower. Build and establishes credibility and value-add with the business and is respected in both business and Technology organization.
• Preferably MCP/MCSE
• Advanced Excel

Work Timings

• 11 am to 8PM

Job Location

• Mumbai

Analyst – Technology Services

Job Summary:

The Analyst – Technology Services provides support in analyzing business needs, troubleshooting issues, and implementing technology solutions. The role focuses on assisting teams in system enhancements, data analysis, and ensuring smooth delivery of IT services to meet business requirements.

Key Responsibilities

Experience in Firewall and Gateway Management:

Hands-on experience in configuring, managing, and troubleshooting network firewalls and secure internet gateways. Skilled in implementing access control policies, VPNs, intrusion prevention, and monitoring network security traffic.

1. Firewall Operations & Monitoring:

• Monitor firewall logs, alerts, and security events using SmartConsole / SmartView.
• Assist in identifying, analyzing, and escalating security incidents.
• Perform basic firewall policy verification and troubleshooting under supervision.
• Check system health (CPU, memory, interfaces, HA sync status, VPN tunnels).

2. Policy & Rule Management:

• Assist in creating, modifying, and reviewing firewall rules as per change requests.
• Document and validate rule changes to ensure minimal business disruption.
• Remove or report unused/obsolete firewall rules (under senior review).

3. Security Administration:

• Support VPN setup (site-to-site and remote access) and basic troubleshooting.
• Perform user access reviews and assist with access provisioning requests.
• Ensure compliance with organizational security standards and procedures.

4. Incident Handling & Troubleshooting:

• Perform first-level diagnosis of firewall-related connectivity issues.
• Escalate complex issues to senior admins or security engineers.
• Assist in applying vendor-recommended hotfixes or patches (under guidance).

5. Documentation & Reporting:

• Maintain updated records of firewall configurations and changes.
• Prepare daily/weekly security reports (traffic, blocked connections, threats).
• Document troubleshooting steps and solutions for future reference.

6. Continuous Learning & Development:

• Stay updated with Checkpoint product features and threat advisories.
• Participate in internal knowledge-sharing sessions.
• Progress toward Checkpoint CCSA certification (if not already certified).

Skills & Competencies Required:

• Basic understanding of networking (TCP/IP, routing, switching, NAT, VPNs).
• Familiarity with Checkpoint SmartConsole tools.
• Knowledge of security principles (firewalls, IDS/IPS, threat prevention).
• Strong troubleshooting and analytical skills.
• Willingness to learn and work in a team environment.

Qualification: B.E, B.Tech, MCA

Experience: Minimum 4 years

No. of Vacancy: 01

Salary : As per norms

:

Job Type: Full-time

Benefits:

• Provident Fund

Work Location: In person

Job Title:

Sr. Bu
siness Development Manager – Technology Services

Location: Bangalore, India

Company: MicroGenesis TechSoft

Job Type: Full-time

Job Summary:

We are looking for an experienced, professional, and results-driven Business Development Manager to identify new business opportunities, build client relationships, and drive revenue growth for our Technology Services portfolio. The ideal candidate should have strong sales acumen, knowledge of relevant industry solutions, and the ability to identify prospects, translate customer needs into value-driven solutions.

Job Responsibilities:

·   Identify and develop new business opportunities in the defined territory.

·   Drive end-to-end sales cycle: lead generation, proposal preparation, negotiation, and closure.

·   Achieve and exceed assigned revenue targets and other key performance matrices.

·   Build and maintain strong client relationships with multi-level decision-makers.

·   Understand client requirements and propose suitable solutions & services.

·   Collaborate with technical and delivery teams to ensure successful customer onboarding.

·   
Stay updated on industry trends and competitors to position our services effectively.

·   Maintain accurate sales pipeline and reporting in CRM system.

Required Qualifications and Experience:

· years of experience selling Software Solution and Services to enterprise customers.

·   
Bach
elor's or Master's degree in Engineering, Business, Marketing or appropriate field.

·   Familiar with solution selling techniques and strong account management skills.

·   Must have passion for selling and constant desire to learn new technologies.

·   Proven track record of consistently and successfully achieving assigned targets.

·   Ability to communicate and influence people at all levels in an organization.

·   Must have good industry network and existing relationship with C -level contacts.

·   Must be able to work in a fast -paced, goal oriented and collaborative work environment.

·   Ability to organize and prioritize work independently with minimal supervision.

·   Must have excellent communication, organizational and relationship building skills.

·   Possess high degree of self-motivation, initiative, integrity, discipline and commitment.

·   Must be highly adaptable, process oriented, result driven, quick learner and team player.

Areas of Expertise:

New Business Development, B2B Sales, Solution Selling, Revenue Generation, Account Management, Relationship Management, Planning & Forecasting, Prospecting, Demand Generation, Pipeline Management, Negotiation & Closing

Solution Knowledge:

DevOps, Application Management, ITSM, Process Automation, Project Management, Cloud, Work Management, Data Management

Product Knowledge:

Atlassian, Gitlab, GitHub, AWS, Azure, ServiceNow

Director, Technology – Pune, India

Are you ready to unleash your potential in a global business that is committed to moving money for the better? How about helping drive successful strategies that will transform the customer and employee experience? Do your talents lie with developing and motivating a team? Join Western Union as a Director, Technology

Western Union powers your pursuit.

In this critical position, you will be responsible for leading the delivery, integration, and operational excellence of core technology enablement services across all application teams supporting our business domains. This includes Developer Experience, Quality Assurance, IT Service Management (ITSM), and Infrastructure Shared Services. Using your strong business acumen, you take full ownership of the following:

Role Responsibilities:

• Drive the implementation and adoption of core technology services across all business-aligned application teams, ensuring consistency, compliance, and developer empowerment.
• Serve as a bridge between horizontal Technology Services and vertical application teams to embed capabilities like DevOps, automation, observability, and quality engineering into every SDLC phase.
• Oversee services supporting developer workflows, including cloud engineering, SRE/DevOps, CI/CD pipelines, performance engineering, and test automation tooling.
• Partner with Product and Engineering leadership to evolve paved road strategies and self-service platform capabilities.
• Ensure QA services—including test environment management, UAT support, and functional/non-functional testing—are delivered as scalable shared services.
• Establish quality benchmarks, test coverage metrics, and automated regression standards.
• Lead delivery of ITSM functions such as Incident, Change, Problem, Asset, and Request Management using ITIL frameworks.
• Integrate ITSM workflows with engineering pipelines and enterprise service desks.
• Provide governance and operational excellence across infrastructure services like network, middleware, data center, backup, storage, and hardware.
• Ensure readiness and scalability of these foundational capabilities to meet the needs of all business domains and applications.

Role Requirements:

• Minimum 15+ years of experience in IT service delivery, platform engineering, or shared services leadership in a complex enterprise.
• Proven success in driving adoption of technology enablement platforms across diverse product and application teams.
• Deep understanding of developer productivity platforms, ITIL/ITSM frameworks, QA methodologies, and infrastructure operations.
• Strong leadership, communication, and cross-functional collaboration skills.
• Certification in ITIL / PMP/ SAFe / AWS preferred
• Experience operating in a federated or matrixed IT organization supporting multiple business lines.
• Familiarity with enterprise architecture governance, DevOps platforms, and observability tooling (e.g., Dynatrace, Splunk).
• Demonstrated ability to balance service standardization with business-specific customization.
• Ability to operationalize service ownership at scale across multiple domains.
• Bias toward automation, self-service, and user experience.
• Passion for continuous improvement and technology modernization.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

• Employees Provident Fund (EPF)
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Job Description:

We are seeking a skilled and customer-focused IT Support Analyst to join our dynamic team in the healthcare domain. The ideal candidate will have hands-on experience providing L1/L2 support, managing user access, and supporting healthcare applications. This role involves working closely with end-users, clinical staff, and internal IT teams to ensure timely issue resolution and maintain operational continuity across healthcare systems.

Key Responsibilities:

Provide Level 1 and Level 2 support for end-user issues related to healthcare applications, systems, and infrastructure.

Respond to incidents via calls, emails, tickets, and chat, ensuring timely acknowledgement and resolution.

Perform initial triaging, basic troubleshooting, and escalate unresolved issues as needed to higher-level teams.

Handle access management tasks such as account provisioning, de-provisioning, role changes, and permissions based on security and compliance guidelines.

Support application go-lives, upgrades, and maintenance windows, ensuring minimal disruption to end users.

Maintain knowledge base articles, SOPs, and ensure documentation is kept up to date.

Collaborate with clinical and non-clinical departments to understand workflow impacts and provide effective IT solutions.

Ensure adherence to HIPAA and organizational data privacy and security policies.

Required Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).

3–5 years of experience in an L1/L2 Service Desk or Application Support role, preferably in a healthcare IT environment.

Working knowledge of Active Directory, ITSM tools (like ServiceNow, Remedy), and ticketing systems.

Familiarity with EHR/EMR systems is a strong advantage.

Hands-on experience with access management processes.

Strong analytical, troubleshooting, and communication skills.

Ability to work in rotational shifts or on-call support as required.

Preferred Skills:

Understanding of healthcare IT compliance frameworks (HIPAA).

Experience with remote desktop tools and support platforms.

ITIL Foundation certification or similar is a plus.

Job Title: Mid-level IT & Systems Engineer

Location: Mumbai, India

Department: Technology Services

Reports To: Technology Services Manager

About the Role

We are seeking a Mid-level IT & Systems Engineer to join our Technology Services team. In this role, you will be responsible for supporting and advancing our IT infrastructure across on-premises, cloud, and hybrid environments. The ideal candidate is self-motivated, detail-oriented, and capable of owning initiatives from request to delivery. You will work closely with analysts, engineers, and support staff across cybersecurity, networking, IT, cloud, and site reliability engineering disciplines.

This role requires strong hands-on technical skills in networking, system administration, virtualization, and IT operations , combined with the ability to apply agile frameworks and scrum practices to manage projects. You should be comfortable breaking down requests into epics, tasks, and story points with minimal guidance, while driving initiatives forward collaboratively.

Key Responsibilities

Systems & Infrastructure

• Manage and maintain Windows and Linux servers across physical hardware, VMware ESXi, and cloud environments.
• Administer MDM platforms for both Windows laptops and MacBooks, ensuring compliance and security.
• Oversee patch management, configuration, and system monitoring.

Networking

• Support and troubleshoot enterprise networks spanning multiple VLANs, managed switches, and wireless controllers.
• Maintain and optimize wireless access points for both employee and guest networks.
• Collaborate with cybersecurity and operations teams to ensure secure, reliable connectivity.

IT Operations

• Provide Tier 2/3 support for the IT helpdesk, ensuring SLA targets are consistently met.
• Automate and streamline IT processes where possible to improve efficiency.
• Document system configurations, processes, and procedures.

Project & Agile Practices

• Take ownership of new project requests, creating detailed epics, tasks, and story points in alignment with agile methodology.
• Work independently with little to no guidance to plan, prioritize, and deliver on technical projects.
• Collaborate with cross-functional teams to deliver solutions on time and within scope.

Qualifications

• 3–5 years of experience in IT systems engineering, system administration, or related roles.
• Strong background in networking (VLANs, switches, wireless controllers, access points).
• Experience with virtualization (VMware ESXi) and cloud-based servers.
• Proficiency in Windows and Linux server administration.
• Experience with Azure and building network tunnels.
• Familiarity with MDM solutions for both Windows and Mac endpoints.
• Working knowledge of agile methodologies (Scrum, Kanban) and experience in project/task breakdown .
• Ability to work independently, with strong problem-solving and initiative-taking skills.
• Excellent communication skills and ability to collaborate across teams.
• This role requires fluency in English .

Preferred Skills

• Experience with site reliability engineering practices and/or DevOps tools.
• Exposure to cybersecurity frameworks or IT compliance requirements.
• Scripting or automation experience (e.G., PowerShell, Bash, Python).
• Prior experience supporting a Cyber Defense Operations Center (CDOC) or SOC environment.

What We Offer

• Opportunity to work with a cross-functional technology team spanning cybersecurity, cloud, IT, and SRE.
• A collaborative, growth-oriented culture that values innovation and initiative.
• Competitive compensation and benefits package.
• Professional development opportunities and exposure to diverse technology stacks.

Role Overview

We are seeking a senior technology leader to head the Data Analytics, AI & Automation business unit for our client. This executive role is responsible for shaping strategy, driving delivery excellence, and ensuring the practice contributes to both client success and organizational growth. The position requires a balance of technical depth, business acumen, and leadership capability , with a strong grasp of how technology services create business value.

Key Responsibilities

• Define and execute the strategic roadmap for the Data Analytics, AI & Automation practice in alignment with corporate goals.
• Lead large delivery organizations , ensuring operational performance, client satisfaction, and revenue growth.
• Partner with sales, finance, and operations to support business expansion, profitability, and long-term sustainability.
• Take ownership of budgets, forecasts, and P&L , ensuring sound financial planning and cost optimization.
• Oversee program execution , resource allocation, and delivery governance to ensure timely and quality outcomes.
• Identify emerging risks and opportunities , adjusting delivery models and service lines to maintain competitiveness.
• Foster a culture of innovation, adaptability, and continuous improvement across global teams.

Qualifications

• 15+ years in IT services or consulting with significant leadership in delivery management and business unit operations .
• Strong track record of leading large-scale programs and delivery organizations in data, analytics, or AI.
• Bachelor’s degree in engineering/technology ;
  MBA preferred.
• Expertise in financial management, cost control, and long-term planning for technology services.
• Demonstrated ability to build high-performing teams , scale practices, and manage client relationships at the executive level.

If this sounds interesting to you, please share your latest resume with my colleague

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Purpose :

Sourcing Technology Services- consultant to provide effective sourcing services from India for both local domestic and Global client needs for IT category.

Responsibilities:

i) Relationship Management

ii) Sourcing Planning

iii) Management of Sourcing Initiatives

Qualification

Experience

We are Great Place To Work® certified  in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Baar, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

For this role we are open to hire in Mumbai or Pune based on candidates preference.

Role Purpose

· Tactical Sourcer for IT Category covering different sub-categories in IT for high value and complex deals.

Responsibilities

Key Scope:

Relationship Management

·Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals.

·Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction.

·Ensure appropriate supplier relationship management for assigned suppliers.

·Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives.

Sourcing Planning

·Perform spend and contract analysis to identify sourcing and cost reduction opportunities.

·Ability to formulate category specific cost / license / service models such as. for appropriate business needs.

·Working with clients and colleagues, define and implement IT strategies and sourcing area plans for global and regional strategies.

Management of Sourcing Initiatives

·Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality.

·Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements.

·Adhere to defined sourcing policies and processes.

·Ensure a high-level of ethics in supplier and / or client engagements.

·Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches.

·Provide sourcing planning and execution of projects across a dynamic, multi-client environment.

Main responsibilities will include:

·Ability to work independently as well as being a team-player as part of a cross functional team.

·Strong sourcing and contracting experience in Knowledge of procurement of the following sub-categories - IT Infrastructure Products and Services, Office IT Products and Services, and Cloud and Datacenter services

·Deep understanding of License Model, Service Models, IT – Applications and InfraStructure

·Ability to negotiate and maintain relationship with the third-party IT vendors like IBM, Oracle, Wipro, and small OEMs etc., who can provide the licenses / services

·Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably IT vendors) / clients and review contracts in English.

·Strong project management experience.

·Experienced in conducting tenders (request for information/proposal/quotation).

·Cross-category sourcing experience will be advantageous

Requirements

·University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent.

·Additional Sourcing/Procurement certification will be advantageous.

·Strong oral and written English

We are Great Place To Work® certified  in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site