3,239 Technology Support jobs in India
Technology Support Associate
Chennai, Tamil Nadu
UPS
Posted 2 days ago
Job Viewed
Job Description
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
_The Technology Support Associates provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone_
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
_The Technology Support Associates provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone_
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.
0
Technology Support Associate
Chennai, Tamil Nadu
UPS
Posted 2 days ago
Job Viewed
Job Description
**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.**
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
_The Technology Support Associates provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone_
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
_The Technology Support Associates provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone_
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
This advertiser has chosen not to accept applicants from your region.
1
Technology Support Analysts
Chennai, Tamil Nadu
UPS
Posted 2 days ago
Job Viewed
Job Description
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Technology Support Analyst**
We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done. our innovative culture demands "yes and how!" We are UPS. We are the United Problem Solvers.
**About this role:**
_The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone._
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Technology Support Analyst**
We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done. our innovative culture demands "yes and how!" We are UPS. We are the United Problem Solvers.
**About this role:**
_The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone._
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.
2
Technology Support Analysts
Chennai, Tamil Nadu
UPS
Posted 2 days ago
Job Viewed
Job Description
**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.**
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
**Technology Support Analyst**
We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done. our innovative culture demands "yes and how!" We are UPS. We are the United Problem Solvers.
**About this role:**
_The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone._
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
**Technology Support Analyst**
We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done. our innovative culture demands "yes and how!" We are UPS. We are the United Problem Solvers.
**About this role:**
_The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects._
**Responsibilities and Duties:**
+ Works on projects of simple to moderate complexity
+ Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime
+ Perform system log analysis and research log file anomalies to determine source
+ Prepares hardware and software installations and removal to meet client operations' needs.
+ Reports hardware and software installations and removal details to provide tracking updates for configuration management records.
+ Conducts hardware and software tests to correct and document malfunctions.
+ Contributes to installation procedures and standards development to establish consistency.
+ Initiates support activities for assigned systems to meet project goals.
+ Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.
+ Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process
+ 24x7 support
**Preferred Qualifications:**
+ Experience with supporting Apple iOS and Windows operating systems.
+ Experience supporting Windows and Linux server operating systems.
+ Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)
+ Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)
+ Strong written and verbal communication skills
+ Must be detail-oriented and have strong organization skills.
+ Bachelor's degree in computer science or related discipline, or the equivalent in education and work experience
_This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone._
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
This advertiser has chosen not to accept applicants from your region.
3
Specialist Network Technology Support
Hyderabad, Andhra Pradesh
AT&T
Posted 2 days ago
Job Viewed
Job Description
**Job Description:**
**Overall Purpose:** Ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:
- **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
- **Network Monitoring and Maintenance:** Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
- **Configuration and Deployment:** Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
- **Collaboration and Coordination:** Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
- **Documentation and Reporting:** Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
**Job Contribution:** A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. **Supervisor:** No
**TCP Career Step Differentiator:** Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults.
**Environmental Requirements:** May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
**Education/Experience:** Bachelor's degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Hyderabad, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
**Overall Purpose:** Ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:
- **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
- **Network Monitoring and Maintenance:** Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
- **Configuration and Deployment:** Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
- **Collaboration and Coordination:** Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
- **Documentation and Reporting:** Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
**Job Contribution:** A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. **Supervisor:** No
**TCP Career Step Differentiator:** Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults.
**Environmental Requirements:** May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
**Education/Experience:** Bachelor's degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Hyderabad, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
This advertiser has chosen not to accept applicants from your region.
4
Specialist Network Technology Support
Bengaluru, Karnataka
AT&T
Posted 2 days ago
Job Viewed
Job Description
**Job Description:**
**Overall Purpose:** Ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:
- **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
- **Network Monitoring and Maintenance:** Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
- **Configuration and Deployment:** Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
- **Collaboration and Coordination:** Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
- **Documentation and Reporting:** Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
**Job Contribution:** A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. **Supervisor:** No
**TCP Career Step Differentiator:** Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults.
**Environmental Requirements:** May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
**Education/Experience:** Bachelor's degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Hyderabad, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
**Overall Purpose:** Ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:
- **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
- **Network Monitoring and Maintenance:** Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
- **Configuration and Deployment:** Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
- **Collaboration and Coordination:** Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
- **Documentation and Reporting:** Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
**Job Contribution:** A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. **Supervisor:** No
**TCP Career Step Differentiator:** Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults.
**Environmental Requirements:** May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
**Education/Experience:** Bachelor's degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Hyderabad, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
This advertiser has chosen not to accept applicants from your region.
5
Senior Technology Support Specialist
Bangalore, Karnataka
Trellix
Posted 2 days ago
Job Viewed
Job Description
**_Job Title:_**
Senior Technology Support Specialist
**About** **Trellix:**
**Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at .
**_Role Overview:_**
Strong knowledge of cybersecurity concepts, products, and industry standards; hands-on experience with cloud security, SSO, authentication, and REST APIs is highly desirable.
**About the role-**
+ Responsible for the distribution, installation, operations, and troubleshooting of security products on our corporate environment.
+ Participate in hardware/software projects and deployment plans. Analyze work group systems and recommend solutions.
+ Execute production processes. Perform/manage changes to compute environment.
+ Manage virus protection procedures on end points. Drive day to day business needs by managing processes and/or workflow.
+ Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education, ITIL best practices, and judgement.
**About you -**
+ Proven experience in technical support with a focus on cybersecurity.
+ Strong knowledge of cybersecurity concepts, products, and industry standards; hands-on experience with cloud security, SSO, authentication, and REST APIs is highly desirable.
+ Skilled in troubleshooting, communication, and customer service, ensuring effective issue resolution and client satisfaction.
+ Proficient with support and workflow management tools such as Jira, along with process automation experience.
+ Background in working with cybersecurity product companies or supporting SaaS-based security solutions.
+ Holder of relevant industry certifications (e.g., CISSP, CompTIA Security+, ITIL).
+ If knowledge of Trellix products it would be an added benefit (like ePO, DLP, SCP, TnE)
+ Experienced in incident response, escalation handling, and crisis management.
+ Strong analytical and process-oriented approach, with focus on driving efficiency and consistency.
+ Experienced in process improvement, KPI tracking, and performance management.
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Senior Technology Support Specialist
**About** **Trellix:**
**Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at .
**_Role Overview:_**
Strong knowledge of cybersecurity concepts, products, and industry standards; hands-on experience with cloud security, SSO, authentication, and REST APIs is highly desirable.
**About the role-**
+ Responsible for the distribution, installation, operations, and troubleshooting of security products on our corporate environment.
+ Participate in hardware/software projects and deployment plans. Analyze work group systems and recommend solutions.
+ Execute production processes. Perform/manage changes to compute environment.
+ Manage virus protection procedures on end points. Drive day to day business needs by managing processes and/or workflow.
+ Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education, ITIL best practices, and judgement.
**About you -**
+ Proven experience in technical support with a focus on cybersecurity.
+ Strong knowledge of cybersecurity concepts, products, and industry standards; hands-on experience with cloud security, SSO, authentication, and REST APIs is highly desirable.
+ Skilled in troubleshooting, communication, and customer service, ensuring effective issue resolution and client satisfaction.
+ Proficient with support and workflow management tools such as Jira, along with process automation experience.
+ Background in working with cybersecurity product companies or supporting SaaS-based security solutions.
+ Holder of relevant industry certifications (e.g., CISSP, CompTIA Security+, ITIL).
+ If knowledge of Trellix products it would be an added benefit (like ePO, DLP, SCP, TnE)
+ Experienced in incident response, escalation handling, and crisis management.
+ Strong analytical and process-oriented approach, with focus on driving efficiency and consistency.
+ Experienced in process improvement, KPI tracking, and performance management.
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.
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6
Information Technology Support Engineer
Applicantz
Posted today
Job Viewed
Job Description
THIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS.
Location: Pune
Shift: General (IST Hours)
Experience: 5+ years overall experience
We are seeking an experienced IT Support Engineer to join our client’s global technology team. The role involves providing advanced technical support to employees, ensuring smooth daily operations of internal IT systems, and maintaining high uptime for hardware, software, and network services. The ideal candidate will be hands-on, collaborative, and capable of resolving complex technical issues with minimal supervision.
Primary Skills
- Strong experience in desktop and system support across Windows, macOS, and mobile environments
- Proficient in troubleshooting hardware/software issues on laptops, desktops, tablets, smartphones, servers, and network devices
- Knowledge of Active Directory, Microsoft 365, VPNs, endpoint management, and backup systems
- Experience handling incident management, escalations, and service requests
- Ability to perform updates, upgrades, installations, and repairs
Secondary Skills
- Basic understanding of LAN/WAN, Wi-Fi, and VPN configurations
- Experience with ticketing systems such as ServiceNow or Jira
- Familiarity with remote desktop and collaboration tools (Teams, Zoom, etc.)
- Exposure to server or network troubleshooting when on-site resources are unavailable
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
- 5–7 years of experience in IT support, system administration, or desktop engineering
- Excellent problem-solving, communication, and customer service skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
Responsibilities
- Provide technical support to employees for internal systems, applications, and devices
- Troubleshoot and resolve complex or escalated incidents related to hardware, software, and connectivity
- Manage Helpdesk tickets, prioritize tasks, and ensure timely resolution
- Install, configure, and maintain desktops, laptops, and peripheral devices
- Act as the liaison between IT and business teams , ensuring smooth communication and service delivery
- Maintain documentation and training material for supported systems and tools
- Conduct end-user training and promote IT best practices
- Assist with server and network issues or installations when required
Ideal Candidate
- A dependable, detail-oriented IT professional with a passion for delivering high-quality support
- Strong communication and customer-handling skills
- Proactive, adaptable, and able to work effectively in hybrid and global team environments
- Committed to maintaining operational excellence and continuous improvement
Our client is a Fortune 500 global technology leader , consistently recognized as one of the best companies to work for worldwide . They foster an inclusive, innovative, and collaborative culture , offering flexibility, growth, and exposure to cutting-edge technologies. Integrity, innovation, and excellence define this global leader’s work ethos.
This advertiser has chosen not to accept applicants from your region.
7
Information Technology Support Engineer
Noida, Uttar Pradesh
Sonata Software
Posted today
Job Viewed
Job Description
Work Location : Noida – Sector 6
Years of exp : 3 to 6 Yrs
We are looking for Snowflake Data Engineer- Immediate Joiner
IT Support Engineer to join our team in Noida. The ideal candidate will be responsible for managing and supporting the organization's IT infrastructure, ensuring optimal performance, security, and scalability. This role involves strategic planning, hands-on technical support, and collaboration across departments to drive operational excellence.
Key Responsibilities:
1. Strategic Planning and Development
- Develop and implement IT infrastructure strategies aligned with business goals.
- Manage budgeting for IT infrastructure and optimize resource allocation.
- Handle vendor selection, negotiation, and relationship management.
2. Infrastructure Management
- Oversee network, server, and data center design, deployment, and maintenance.
- Manage cloud infrastructure and ensure seamless integration with on-prem systems.
- Implement secure and efficient data storage, backup, and disaster recovery solutions.
3. Team Leadership and Development
- Lead and mentor a team of IT professionals including helpdesk, network, and system admins.
- Promote continuous learning and professional development.
- Set performance goals and conduct regular evaluations.
4. Security and Compliance
- Enforce IT security policies to safeguard infrastructure.
- Ensure compliance with legal, regulatory, and industry standards.
- Manage incident response and resolution for infrastructure-related issues.
5. Operational Efficiency
- Monitor IT systems proactively to identify and resolve issues.
- Implement IT service management practices (e.g., ITIL) for high service reliability.
- Manage infrastructure changes with minimal business disruption.
6. Innovation and Continuous Improvement
- Stay updated on emerging technologies and assess their relevance.
- Identify and implement process improvements to enhance service quality and reduce costs.
7. Communication and Collaboration
- Act as a liaison between IT and other departments to align infrastructure projects with business needs.
- Collaborate with development, operations, and security teams for seamless IT operations.
Qualifications & Skills:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3–5 years of experience in IT support or infrastructure management.
- Strong knowledge of networking, server administration, cloud services, and IT security.
- Excellent problem-solving, communication, and leadership skills.
- Certifications like CCNA, MCSE, ITIL, or equivalent are a plus.
Work Environment:
- On-site role based in Noida, Sector 6.
- May require occasional travel to other office locations or data centers.
This advertiser has chosen not to accept applicants from your region.
8
Information Technology Support Technician
Pune, Maharashtra
Sharp Brains Recruitment
Posted 5 days ago
Job Viewed
Job Description
Skill Set: IT Support Technician Level 1
Position: Backfill
Language: Hindi & English (C1 Both)
Contract: B2B/Freelance
Days per week: When the primary engineer is not available
Location: Pune, India
Key Responsibilities:
1. Provided end-to-end technical support for desktop and laptop systems, including
troubleshooting hardware, software, and connectivity issues.
2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and
vendor-based hardware replacements.
4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket
resolution, and remote assistance.
5. Administered approved software installations, updates, and security patching in coordination
with IT policies.
6. Provided remote and deskside support using EUC tools and supported applications such as MS
Office, Outlook, and VPN clients.
7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy
enforcement.
8. Offered VIP support and acted as the primary onsite contact during critical escalations or
outages.
9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine
maintenance.
10. Assisted with Active Directory tasks, basic user account management, and smart hands support.
11. Maintained documentation of incident resolution, hardware inventory, and technical guides for
internal reference.
12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic
MAC device handling.
13. Followed ITIL practices for incident, problem, and service request management in corporate
environments
Note: Freelancer is preferred
This advertiser has chosen not to accept applicants from your region.
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