39 Technology jobs in Madhya Pradesh

Title: Information Technology Operations Engineer

Sector: IT & Services Consulting

Location: Permanent Work From Home (Anywhere in India)

Duration: 6-month contract

Working Hours: Monday to Friday, Eastern Standard Time Zone

The impact you will have:

The role of Cloud Support Engineer is to implement, manage, and support cloud deployments, systems, and services to ensure high levels of availability, redundancy, and business continuity. The Cloud Engineer is responsible for managing the client's Azure infrastructure spanning multiple data centers, focusing on performance, availability, and stability. You will work closely with automation tools and processes such as Azure Dev/Ops, continuous integration, and automation of infrastructure components. In this role, you will work collaboratively with our cross-functional development/analytics teams to deploy and operate our systems and help automate and streamline our IT operations processes. The successful candidate will have a strong sense of technical knowledge, a “customer first” attitude, mentoring team members, and ownership.

What you’ll do:

• Act as a trusted security advisor in your assigned vertical, participating in high-value customer engagement
• Build, deploy, and manage Virtual Machines, PaaS services such as Analytics, and automation in the Azure Cloud environment.
• Lead and act as an SME for Azure platforms (IaaS, Intune/Autopilot, etc.) within the IT operations team.
• Create deployment guides, Standard operating procedures, and perform Knowledge transfers to other members in the team.m
• Experience with performing backups (Commvault), upgrading (patching), performance tuning, monitoring, alerting, deployments, and disaster recovery within the Azure cloud environment
• Implement and conduct Weekly, Monthly, and Quarterly health checks for the Cloud environment and all the other integration platforms.ms
• Perform a system audit to ensure performance benchmarks are met and provide recommendations and a roadmap for future enhancements, considering growth and optimization.
• Maintain and update Cloud support policies, practices, and methodologies.
• Responsible for resolving support tickets within the ITSM platform tool; incidents, service requests, problem tickets, and change requests.
• Design, write, and deliver scripts (JSON, PowerShell, Perl, Python) and automation code to improve the availability, scalability, reliability, and efficiency of On-prem, Azure Cloud, and application integration platforms.
• Prevent problem recurrence through repeatable automated processing.
• Review current toolsets and unlock capabilities not leveraged by the IT Dept.
• Participate in process improvement discussions, identify bottlenecks/challenges, and provide technical insight.
• Assist in scoping and deployment of configuration management tools such as CMDB, Ansible, Puppet, etc., to improve efficiency and enhance the end-user experience.
• Participate in POC’s and projects focused on business transformation, including new technology deployment, ensuring uptime of systems, and integration with different business systems.
• Provide guidance and build documentation around the overall architecture and operations of technology.
• Perform tasks to implement an intake request with utmost proficiency and a forward-looking approach, i.e., decommissioning On-Prem infrastructure, moving On-Prem services to Cloud or PaaS, etc.
• Take ownership of all assigned tasks, projects, and drive to resolution; researching and escalating to the vendor, as necessary.
• Develop plans for system upgrades, enhancements, and create architectural diagrams.
• Manage, support, and enhance the Voice Platforms; MS Teams and Cisco UC suite of tools (UCCX/CUCM)
• Participate in daily, weekly, and monthly knowledge sharing sessions to guide technical skills enhancement for the Service Desk team.
• Manage and support escalation requests from the Service Desk team.
• Provide a senior-level mentorship to Service Desk team members on daily issues.
• Create and regularly update knowledge articles for the Service Desk team and the IT operations team to share the knowledge.

What you’ll bring to the table:

• Computer Science / Information Technology degree or diploma, or equivalent industry experience
• Post-secondary education obtained by a community college or one or more professional designations
• Up to 7 years of experience in Server and Cloud Administration.
• This job also requires building a DevOps practice within the internal IT group, so industry knowledge of best practices in automation and DevOps is a must-have
• IT-aligned engineering degree, diploma, or equivalent work experience.
• Microsoft Azure Certification is a MUST (AZ100 or AZ300 preferred)
• VMWare Virtualization Certification is an Asset
• Programming language experience is nice to have.

Job Title: Senior Analyst-JD Edwards

Work mode-Night shift & Remote

Position: Full-time

Department: Annalect Engineering

Position Overview

Annalect is currently seeking a lead developer to join our technology team. In this role, you will contribute to the design and development of intuitive front-end applications and distributed backend microservices. We are passionate about modular reusable software architecture. We are looking for people who have a shared passion for developing and building cool reusable user interfaces and services. In this role you will contribute to the technical architecture of the product as well as research and evaluation of new technical solutions while coordinating between interdisciplinary teams to help shape the perfect solution for us and our agencies.

Qualifications:

• 3+ years using JD Edwards running on an IBM I
• Functional knowledge of JD Edwards (Sales Order, Distribution, Purchasing, Financials, World Writers)
• Functional knowledge of the JD Edwards database
• Functional knowledge of standard ecommerce shopping cart applications
• 1-3 years’ experience in creating test plans and executing them against software enhancements
• Thorough knowledge of Microsoft Office (Excel, Word, Power Point, Outlook)
• Demonstrated success of establishing, managing, and maintaining effective working relationships at the management level, internal and external to an organization
• Professional who is passionate, motivated, straightforward, ethical and solution oriented
• Strong leadership, teaching and mentoring skills
• Excellent organizational skills

Job Title: Senior Analyst-JD Edwards

Work mode-Night shift & Remote

Position: Full-time

Department: Annalect Engineering

Position Overview

Annalect is currently seeking a lead developer to join our technology team. In this role, you will contribute to the design and development of intuitive front-end applications and distributed backend microservices. We are passionate about modular reusable software architecture. We are looking for people who have a shared passion for developing and building cool reusable user interfaces and services. In this role you will contribute to the technical architecture of the product as well as research and evaluation of new technical solutions while coordinating between interdisciplinary teams to help shape the perfect solution for us and our agencies.

Qualifications:

• 3+ years using JD Edwards running on an IBM I
• Functional knowledge of JD Edwards (Sales Order, Distribution, Purchasing, Financials, World Writers)
• Functional knowledge of the JD Edwards database
• Functional knowledge of standard ecommerce shopping cart applications
• 1-3 years’ experience in creating test plans and executing them against software enhancements
• Thorough knowledge of Microsoft Office (Excel, Word, Power Point, Outlook)
• Demonstrated success of establishing, managing, and maintaining effective working relationships at the management level, internal and external to an organization
• Professional who is passionate, motivated, straightforward, ethical and solution oriented
• Strong leadership, teaching and mentoring skills
• Excellent organizational skills

Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.

Schedule

• 9am - 5pm EST
• Monday to Friday
• Fully remote

Experience

• 2 years (minimum) in a technical support role
• Experience providing customer support
• Experience in 24x7x365 Managed Services preferred
• Experience using ITSM and Monitoring toolsets

Qualifications, Education, and Training

• High school diploma required; college degree strongly preferred
• Microsoft Teams: 2 years (Required)
• Microsoft 365: 2 years (Required)
• Windows: 2 years (Required)
• Google IT Support Professional (Preferred)
• CompTIA A+, Network+, Security+ (Preferred)
• Microsoft MTA (Preferred)
• ITIL v4 Foundation (Preferred)
• Mac OS: 2 years (Preferred)

Skills

• Highly analytical thinker and troubleshooter
• Detail oriented with excellent documentation and communication skills
• Self-motivated, passionate about technology, with the desire to learn new things
• Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS
• Foundational understanding of operating systems and servers, both physical and virtual.
• Experience working with active directory to perform basic tasks, such as user creation and password resets

Responsibilities

• Triage tickets per specified severity levels
• Refer/ escalate customer issues to the appropriate level of support, as needed
• Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
• Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
• Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
• Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
• Perform account management services – User Account creates/disables/terminations/name changes, etc.
• Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
• Distribute scheduled reports to customers as required
• Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
• Assist with cross-training of other team members, as needed
• Perform other tasks as assigned by management

Benefits:

• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Department: Managed Services

Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.

Schedule

• 9am - 5pm EST
• Monday to Friday
• Fully remote

Experience

• 2 years (minimum) in a technical support role
• Experience providing customer support
• Experience in 24x7x365 Managed Services preferred
• Experience using ITSM and Monitoring toolsets

Qualifications, Education, and Training

• High school diploma required; college degree strongly preferred
• Microsoft Teams: 2 years (Required)
• Microsoft 365: 2 years (Required)
• Windows: 2 years (Required)
• Google IT Support Professional (Preferred)
• CompTIA A+, Network+, Security+ (Preferred)
• Microsoft MTA (Preferred)
• ITIL v4 Foundation (Preferred)
• Mac OS: 2 years (Preferred)

Skills

• Highly analytical thinker and troubleshooter
• Detail oriented with excellent documentation and communication skills
• Self-motivated, passionate about technology, with the desire to learn new things
• Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS
• Foundational understanding of operating systems and servers, both physical and virtual.
• Experience working with active directory to perform basic tasks, such as user creation and password resets

Responsibilities

• Triage tickets per specified severity levels
• Refer/ escalate customer issues to the appropriate level of support, as needed
• Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
• Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
• Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
• Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
• Perform account management services – User Account creates/disables/terminations/name changes, etc.
• Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
• Distribute scheduled reports to customers as required
• Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
• Assist with cross-training of other team members, as needed
• Perform other tasks as assigned by management

Benefits:

• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Department: Managed Services

Project Coordinator (Banking)

– Immediate Start

Must be able to start within 1 week of offer.

We’re supporting a leading financial services company that’s delivering large-scale banking transformation projects. They’re now hiring a Project Coordinator to provide administrative and coordination support across critical workstreams.

This is a hands-on role where you’ll keep projects on track by managing schedules, documentation, risks, and governance reporting. You’ll be the link between business, technology, and compliance teams, making sure deadlines are met, updates flow smoothly, and nothing slips through the cracks.

This is an urgent hire. The client is moving fast on interviews and decisions. Only candidates who are immediately available (within 1 week of offer) and have banking project coordination experience will be considered.

What You’ll Be Doing:

• Coordinating project activities, schedules, and meetings; managing calendars and logistics.
• Maintaining trackers, reports, and governance-ready documentation.
• Monitoring milestones, risks, issues, and change logs.
• Liaising with stakeholders across business, IT, and compliance.
• Supporting UAT planning, issue tracking, and leadership reporting.
• Ensuring adherence to banking procedures, internal controls, and compliance standards.

What They’re Looking For:

• 3–5 years’ experience as a Project Coordinator in a banking environment.
• Strong organisation, multitasking, and communication skills.
• Proficiency with MS Office and project management tools.
• Experience producing documentation, trackers, and reports.
• Ability to manage competing priorities across cross-functional teams.
• Familiarity with Appian or IT project environments is a plus (not required).

Why This Role:

You’ll be working on major banking transformation programmes, where attention to detail and reliable coordination directly impact delivery. Fully remote, aligned to the GCC working week and hours, with the chance to grow your skills across project governance, reporting, and stakeholder management.

Next Steps:

Project Coordinator (Banking)

– Immediate Start

Must be able to start within 1 week of offer.

We’re supporting a leading financial services company that’s delivering large-scale banking transformation projects. They’re now hiring a Project Coordinator to provide administrative and coordination support across critical workstreams.

This is a hands-on role where you’ll keep projects on track by managing schedules, documentation, risks, and governance reporting. You’ll be the link between business, technology, and compliance teams, making sure deadlines are met, updates flow smoothly, and nothing slips through the cracks.

This is an urgent hire. The client is moving fast on interviews and decisions. Only candidates who are immediately available (within 1 week of offer) and have banking project coordination experience will be considered.

What You’ll Be Doing:

• Coordinating project activities, schedules, and meetings; managing calendars and logistics.
• Maintaining trackers, reports, and governance-ready documentation.
• Monitoring milestones, risks, issues, and change logs.
• Liaising with stakeholders across business, IT, and compliance.
• Supporting UAT planning, issue tracking, and leadership reporting.
• Ensuring adherence to banking procedures, internal controls, and compliance standards.

What They’re Looking For:

• 3–5 years’ experience as a Project Coordinator in a banking environment.
• Strong organisation, multitasking, and communication skills.
• Proficiency with MS Office and project management tools.
• Experience producing documentation, trackers, and reports.
• Ability to manage competing priorities across cross-functional teams.
• Familiarity with Appian or IT project environments is a plus (not required).

Why This Role:

You’ll be working on major banking transformation programmes, where attention to detail and reliable coordination directly impact delivery. Fully remote, aligned to the GCC working week and hours, with the chance to grow your skills across project governance, reporting, and stakeholder management.

Next Steps: