3,408 Telecaller Freshers Aurangabad Dhule Jalgaon jobs in India

Job Title: Executive – Call Center

  Location: Whitefield, Bangalore

  Experience: 1–5 Years (International Voice Process Preferred)

  Industry: Healthcare

  Shift: Rotational

  Job Summary

We are seeking a motivated and detail-oriented Call Center Executive to join our dynamic healthcare team. The ideal candidate will have excellent communication skills, prior experience in an international voice process, and a passion for providing outstanding support to clients and internal teams.

    Key Responsibilities

• Handle large volumes of inbound and outbound calls with efficiency and professionalism.
  
• Understand client requirements and provide accurate, timely responses.
  
• Maintain a courteous, helpful attitude to ensure a positive client experience .
  
• Route calls to relevant departments and escalate issues as needed.
  
• Document call details as per SOPs and follow up when necessary.
  
• Monitor and respond to emails in a timely and professional manner.
  
• Coordinate and communicate effectively with internal teams.
  
• Work across multiple internal software platforms to manage tasks.
  
• Identify and escalate priority or technical issues to relevant teams.
  
• Maintain adaptability in a fast-paced and evolving environment .
  

    Requirements & Qualifications

• Excellent verbal and written communication skills in English.
  
• 1–5 years of experience in a voice-based customer service role (International process preferred).
  
• Strong listening skills and a high attention to detail.
  
• Basic proficiency in MS Office and IT tools.
  
• Ability to work independently and collaboratively.
  
• Customer-first mindset with a high level of professionalism.
  
• Willingness to work in rotational shifts, including weekends and night shifts .
  
• Background in Home Science is an added advantage.
  
• Familiarity with customer service principles and basic IT issue handling .
  

  To Apply: Send your CV to

Job Title: Executive – Call Center

  Location: Whitefield, Bangalore

  Experience: 1–5 Years (International Voice Process Preferred)

  Industry: Healthcare

  Shift: Rotational

  Job Summary

We are seeking a motivated and detail-oriented Call Center Executive to join our dynamic healthcare team. The ideal candidate will have excellent communication skills, prior experience in an international voice process, and a passion for providing outstanding support to clients and internal teams.

    Key Responsibilities

• Handle large volumes of inbound and outbound calls with efficiency and professionalism.
  
• Understand client requirements and provide accurate, timely responses.
  
• Maintain a courteous, helpful attitude to ensure a positive client experience .
  
• Route calls to relevant departments and escalate issues as needed.
  
• Document call details as per SOPs and follow up when necessary.
  
• Monitor and respond to emails in a timely and professional manner.
  
• Coordinate and communicate effectively with internal teams.
  
• Work across multiple internal software platforms to manage tasks.
  
• Identify and escalate priority or technical issues to relevant teams.
  
• Maintain adaptability in a fast-paced and evolving environment .
  

    Requirements & Qualifications

• Excellent verbal and written communication skills in English.
  
• 1–5 years of experience in a voice-based customer service role (International process preferred).
  
• Strong listening skills and a high attention to detail.
  
• Basic proficiency in MS Office and IT tools.
  
• Ability to work independently and collaboratively.
  
• Customer-first mindset with a high level of professionalism.
  
• Willingness to work in rotational shifts, including weekends and night shifts .
  
• Background in Home Science is an added advantage.
  
• Familiarity with customer service principles and basic IT issue handling .
  

  To Apply: Send your CV to

Requirements
• Handle large volumes of inbound and outbound calls with efficiency and professionalism. • Understand client requirements and provide accurate, timely responses. • Maintain a courteous, helpful attitude to ensure a positive client experience. • Route calls to relevant departments and escalate issues as needed. • Document call details as per SOPs and follow up when necessary. • Monitor and respond to emails in a timely and professional manner. • Coordinate and communicate effectively with internal teams. • Work across multiple internal software platforms to manage tasks. • Identify and escalate priority or technical issues to relevant teams. • Maintain adaptability in a fast-paced and evolving environment.

Role Overview:

We are looking for a motivated and enthusiastic Tele-caller Intern to join our on-site team in Bengaluru. This role is critical in driving enrolments by effectively connecting with learners across India, providing clear information, resolving queries, and supporting the sales team in pre-enrolment engagement.

Key Responsibilities:

1. Cold Calling & Lead Generation:

Make outbound calls to prospective learners to promote Unacademy’s offerings.

Identify and qualify leads through effective communication.

Research and understand target audience profiles across various regions.

2. Client Interaction & Follow-Ups:

Engage with prospective learners to understand their educational needs.

Build rapport and maintain professional communication.

Schedule follow-up calls and assist in demo bookings.

3. Pre-Sales Support:

Assist the sales team by nurturing leads and sharing relevant product information.

Collaborate with team members to improve lead conversion strategies.

Share insights from calls to enhance product positioning.

4. Reporting & Documentation:

Maintain accurate records of calls, lead status, and outcomes in the CRM.

Submit regular performance reports including call volume and conversion rates.

Eligibility & Skills Required:

• Freshers or candidates pursuing/completed graduation (preferably in Business, Marketing, or related fields).
• Excellent verbal communication in English, Hindi, and Telugu (Tamil/Kannada is a plus).
• Confident, persuasive, and proactive with a positive attitude.
• Basic computer literacy; familiarity with CRM tools is an added advantage.
• Strong interpersonal skills and the ability to work both independently and in a team.

Stipend: ₹15,000 per month

Internship Duration: 3 Months

Role Overview:

We are looking for a motivated and enthusiastic Tele-caller Intern to join our on-site team in Bengaluru. This role is critical in driving enrolments by effectively connecting with learners across India, providing clear information, resolving queries, and supporting the sales team in pre-enrolment engagement.

Key Responsibilities:

1. Cold Calling & Lead Generation:

Make outbound calls to prospective learners to promote Unacademy’s offerings.

Identify and qualify leads through effective communication.

Research and understand target audience profiles across various regions.

2. Client Interaction & Follow-Ups:

Engage with prospective learners to understand their educational needs.

Build rapport and maintain professional communication.

Schedule follow-up calls and assist in demo bookings.

3. Pre-Sales Support:

Assist the sales team by nurturing leads and sharing relevant product information.

Collaborate with team members to improve lead conversion strategies.

Share insights from calls to enhance product positioning.

4. Reporting & Documentation:

Maintain accurate records of calls, lead status, and outcomes in the CRM.

Submit regular performance reports including call volume and conversion rates.

Eligibility & Skills Required:

• Freshers or candidates pursuing/completed graduation (preferably in Business, Marketing, or related fields).
• Excellent verbal communication in English, Hindi, and Telugu (Tamil/Kannada is a plus).
• Confident, persuasive, and proactive with a positive attitude.
• Basic computer literacy; familiarity with CRM tools is an added advantage.
• Strong interpersonal skills and the ability to work both independently and in a team.

Stipend: ₹15,000 per month

Internship Duration: 3 Months