3,750 Telecommunications jobs in India

Company: Numen Eduservices

Location: Vashi

Job Summary:

We are seeking a highly motivated and results-oriented Telecaller cum Academic Counselor to join our team. This role is crucial in generating leads, providing initial counseling to prospective students interested in overseas education, and guiding them through the initial stages of the application process. The ideal candidate will possess excellent communication skills, a passion for education, and a strong desire to help students achieve their academic goals abroad.

Responsibilities:

• Lead Generation & Management: Make outbound calls to potential students using provided databases and leads.
• Qualify leads based on their interest, eligibility, and financial capacity.
• Maintain accurate and up-to-date records of all interactions in the CRM system.
• Academic Counseling (Initial Stage): Provide basic information about various overseas education options, including universities, courses, and countries.
• Understand student's academic background, career aspirations, and financial constraints.
• Offer initial guidance on the application process, visa requirements, and other relevant information.
• Address student inquiries and concerns effectively.
• Relationship Building: Build rapport with potential students and establish trust.
• Maintain regular communication with students to nurture leads and encourage application submissions.
• Follow up with students after initial counseling to track their progress.
• Sales & Target Achievement: Achieve daily, weekly, and monthly targets for call volume, lead generation, and conversion.
• Promote and explain the benefits of the companys services.
• Work as part of a team to achieve overall company goals.
• Data Entry and Reporting: Maintain accurate records of student interactions.
• Generate reports on call activity and lead conversion.
• Provide feedback to management on lead quality and market trends.
• Staying Updated: Keep up to date on the latest overseas education trends.
• Maintain knowledge of visa and university requirements.

Qualifications:

• Bachelor's degree in any discipline (preferred).
• 0-2 years of experience in telecalling (mandatory).
• Excellent communication skills (verbal and written) in English and regional languages (if applicable).
• Strong interpersonal and relationship-building skills.
• Ability to work in a fast-paced and target-driven environment.
• Basic computer skills and proficiency in MS Office suite.
• Knowledge of CRM systems (preferred).
• Passion for education and a desire to help students achieve their goals.
• Ability to learn and retain large amounts of information.
• Strong organizational and time-management skills.

Preferred Skills:

• Experience in the education or overseas education industry.
• Knowledge of different countries and their education systems.
• Experience with lead generation and sales techniques.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• Friendly and supportive work environment. 1   
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Telecommunications Engineer   We are currently seeking to recruit a  Telecommunications Engineer  to join our team in  Bengaluru  or Pune .

Responsibilities : Design prestige projects and coordinate/work closely with Architects, Engineers, and other stakeholders to optimize the project design and resolving design technical issues.

Design various types of facilities including commercial, institutional, industrial, residential, office buildings and similar facilities, in addition to infrastructure projects.

Collaborate with project teams to develop parametric models and computational workflows using scripting languages as Grasshopper/Rhino, Dynamo/Revit, Python, or similar tools to automate repetitive tasks, streamline workflows, and facilitate design iteration.

Design activities include the preparation of reliable telecommunication designs and Tender/Construction Drawings and Documents/Specification for the following system: -Data Network System (DNS) -Local Area Network (LAN) -Wireless Data Network (WDN) -Structured Cabling Network (SCN) -Voice Communication Systems – IP Telephones -Electronic Visual Information System (IP Television) -Fire Alarm System (FAS) -Public Address System (PAS) -Intercom system -Master Clock System (MCS) -Video surveillance system -Access control system Requirements : Bachelor or Master’s degree in Telecommunication or Electronics Engineering.

Telecommunications Engineer   We are currently seeking to recruit a  Telecommunications Engineer  to join our team in  Bengaluru  or Pune .

Responsibilities : Design prestige projects and coordinate/work closely with Architects, Engineers, and other stakeholders to optimize the project design and resolving design technical issues.

Design various types of facilities including commercial, institutional, industrial, residential, office buildings and similar facilities, in addition to infrastructure projects.

Collaborate with project teams to develop parametric models and computational workflows using scripting languages as Grasshopper/Rhino, Dynamo/Revit, Python, or similar tools to automate repetitive tasks, streamline workflows, and facilitate design iteration.

Design activities include the preparation of reliable telecommunication designs and Tender/Construction Drawings and Documents/Specification for the following system: -Data Network System (DNS) -Local Area Network (LAN) -Wireless Data Network (WDN) -Structured Cabling Network (SCN) -Voice Communication Systems – IP Telephones -Electronic Visual Information System (IP Television) -Fire Alarm System (FAS) -Public Address System (PAS) -Intercom system -Master Clock System (MCS) -Video surveillance system -Access control system Requirements : Bachelor or Master’s degree in Telecommunication or Electronics Engineering.

Company Overview

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities

Job Description

Core Responsibilities:

• Day-to-day support and maintenance of Genesys PureCloud Solutions
• MACD on Genesys, including call flows, SIP trunks etc
• Act as L3 support during issues and drive towards resolution
• Work with various internal / external application teams on integrating their platform with Genesys
• Migration and implementation of Genesys PureCloud Solution
• Monitor project progress and adjust as necessary to ensure successful project delivery.
• Creation of Documentation and Knowledge base
• Responsible for managing incident and service requests
• Manage and coordinate team activities, working closely with different support groups.
• Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
• Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.

Skills and Experience:

• 5+ years of hands-on experience on troubleshooting Genesys PureCloud solutions.
• Good knowledge of API’s and integrating with 3rd party applications .
• Experience in migration and implementation of Genesys PureCloud
• Strong understanding of business requirements and ability to convert to solutions.
• Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring
• Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans.
• Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.
• Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it
• Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

Company Overview

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities

Job Description

Core Responsibilities:

• Day-to-day support and maintenance of Genesys PureCloud Solutions
• MACD on Genesys, including call flows, SIP trunks etc
• Act as L3 support during issues and drive towards resolution
• Work with various internal / external application teams on integrating their platform with Genesys
• Migration and implementation of Genesys PureCloud Solution
• Monitor project progress and adjust as necessary to ensure successful project delivery.
• Creation of Documentation and Knowledge base
• Responsible for managing incident and service requests
• Manage and coordinate team activities, working closely with different support groups.
• Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
• Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.

Skills and Experience:

• 5+ years of hands-on experience on troubleshooting Genesys PureCloud solutions.
• Good knowledge of API’s and integrating with 3rd party applications .
• Experience in migration and implementation of Genesys PureCloud
• Strong understanding of business requirements and ability to convert to solutions.
• Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring
• Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans.
• Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.
• Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it
• Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

Company Overview

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities

Job Description

Core Responsibilities:

• Day-to-day support and maintenance of Genesys PureCloud Solutions
• MACD on Genesys, including call flows, SIP trunks etc
• Act as L3 support during issues and drive towards resolution
• Work with various internal / external application teams on integrating their platform with Genesys
• Migration and implementation of Genesys PureCloud Solution
• Monitor project progress and adjust as necessary to ensure successful project delivery.
• Creation of Documentation and Knowledge base
• Responsible for managing incident and service requests
• Manage and coordinate team activities, working closely with different support groups.
• Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
• Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.

Skills and Experience:

• 5+ years of hands-on experience on troubleshooting Genesys PureCloud solutions.
• Good knowledge of API’s and integrating with 3rd party applications .
• Experience in migration and implementation of Genesys PureCloud
• Strong understanding of business requirements and ability to convert to solutions.
• Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring
• Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans.
• Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.
• Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it
• Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.