7,071 Telecommunications jobs in India

Company: Numen Eduservices

Location: Vashi

Job Summary:

We are seeking a highly motivated and results-oriented Telecaller cum Academic Counselor to join our team. This role is crucial in generating leads, providing initial counseling to prospective students interested in overseas education, and guiding them through the initial stages of the application process. The ideal candidate will possess excellent communication skills, a passion for education, and a strong desire to help students achieve their academic goals abroad.

Responsibilities:

• Lead Generation & Management: Make outbound calls to potential students using provided databases and leads.
• Qualify leads based on their interest, eligibility, and financial capacity.
• Maintain accurate and up-to-date records of all interactions in the CRM system.
• Academic Counseling (Initial Stage): Provide basic information about various overseas education options, including universities, courses, and countries.
• Understand student's academic background, career aspirations, and financial constraints.
• Offer initial guidance on the application process, visa requirements, and other relevant information.
• Address student inquiries and concerns effectively.
• Relationship Building: Build rapport with potential students and establish trust.
• Maintain regular communication with students to nurture leads and encourage application submissions.
• Follow up with students after initial counseling to track their progress.
• Sales & Target Achievement: Achieve daily, weekly, and monthly targets for call volume, lead generation, and conversion.
• Promote and explain the benefits of the companys services.
• Work as part of a team to achieve overall company goals.
• Data Entry and Reporting: Maintain accurate records of student interactions.
• Generate reports on call activity and lead conversion.
• Provide feedback to management on lead quality and market trends.
• Staying Updated: Keep up to date on the latest overseas education trends.
• Maintain knowledge of visa and university requirements.

Qualifications:

• Bachelor's degree in any discipline (preferred).
• 0-2 years of experience in telecalling (mandatory).
• Excellent communication skills (verbal and written) in English and regional languages (if applicable).
• Strong interpersonal and relationship-building skills.
• Ability to work in a fast-paced and target-driven environment.
• Basic computer skills and proficiency in MS Office suite.
• Knowledge of CRM systems (preferred).
• Passion for education and a desire to help students achieve their goals.
• Ability to learn and retain large amounts of information.
• Strong organizational and time-management skills.

Preferred Skills:

• Experience in the education or overseas education industry.
• Knowledge of different countries and their education systems.
• Experience with lead generation and sales techniques.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• Friendly and supportive work environment. 1   
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• Design, implement, and maintain telecommunications network infrastructure.
• Configure and manage network hardware such as routers, switches, and firewalls.
• Monitor network performance, identify bottlenecks, and implement solutions.
• Troubleshoot and resolve network-related issues promptly.
• Ensure the security and integrity of the network.
• Develop and maintain network documentation and diagrams.
• Plan and execute network upgrades and expansions.
• Collaborate with cross-functional teams on network integration projects.
• Stay updated with emerging telecommunications technologies and industry trends.
• Provide technical support and guidance to end-users and other teams.

• Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or a related field.
• Minimum of 5 years of experience in telecommunications network engineering.
• Proficiency in network protocols (TCP/IP, BGP, OSPF, etc.).
• Experience with network hardware from major vendors (e.g., Cisco, Juniper, Huawei).
• Knowledge of wireless technologies (e.g., LTE, 5G) and fiber optic networks.
• Familiarity with network monitoring and management tools.
• Strong understanding of network security principles.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and collaboration abilities for remote work.
• Relevant certifications (e.g., CCNA, CCNP, JNCIP) are a plus.

• Design, install, configure, and maintain telecommunications network infrastructure, including routers, switches, and firewalls.
• Monitor network performance and troubleshoot issues to ensure optimal uptime and reliability.
• Implement and manage network security measures to protect against cyber threats.
• Plan and execute network upgrades and expansions to meet evolving business needs.
• Develop and maintain network documentation, including diagrams, configurations, and procedures.
• Collaborate with vendors and service providers to resolve network-related problems.
• Conduct site surveys and perform on-site installations and maintenance as required.
• Stay current with emerging technologies and industry trends in telecommunications.
• Analyze network traffic and performance data to identify areas for improvement.
• Provide technical support and guidance to other IT staff and end-users.

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
• Proven experience as a Network Engineer or in a similar telecommunications role.
• In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), and switching technologies.
• Experience with fiber optic networks, wireless technologies (4G/5G), and VoIP systems.
• Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark) and network security principles.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.
• Relevant certifications such as CCNA, CCNP, or similar are highly desirable.

• Design, deploy, and manage telecommunications networks, including LAN, WAN, and wireless technologies.
• Configure and maintain network hardware, such as routers, switches, firewalls, and servers.
• Monitor network performance and troubleshoot network issues to ensure high availability and optimal performance.
• Implement and manage network security measures to protect against cyber threats.
• Develop and maintain network documentation, including diagrams, configurations, and procedures.
• Collaborate with cross-functional teams to integrate network solutions with other IT systems.
• Plan and execute network upgrades and expansions to meet growing demand.
• Stay current with emerging telecommunications technologies and industry best practices.
• Provide technical support and guidance to junior network staff and end-users.
• Ensure compliance with industry standards and regulatory requirements.
• Conduct regular network audits and performance analysis.
• Develop disaster recovery and business continuity plans for network infrastructure.
• Manage vendor relationships for network equipment and services.

• Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or a related field.
• Minimum of 5 years of experience in telecommunications network design, implementation, and support.
• Proficiency in networking protocols (TCP/IP, BGP, OSPF) and network hardware (Cisco, Juniper, etc.).
• Experience with network monitoring tools and troubleshooting techniques.
• Strong understanding of network security principles and best practices.
• Knowledge of wireless networking technologies (Wi-Fi, LTE, 5G) is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications (e.g., CCNA, CCNP, JNCIS) are highly desirable.

• Design, configure, and deploy telecommunications network infrastructure, including routers, switches, and firewalls.
• Monitor network performance and troubleshoot network issues to ensure optimal uptime and service quality.
• Implement network security measures to protect against unauthorized access and cyber threats.
• Plan and execute network upgrades and maintenance activities.
• Develop and maintain network documentation, including diagrams, configurations, and procedures.
• Collaborate with cross-functional teams to integrate network solutions with other systems.
• Respond to network incidents and perform root cause analysis.
• Stay updated on the latest telecommunications technologies and industry best practices.
• Manage vendor relationships for network hardware and software.
• Ensure compliance with industry standards and regulatory requirements.

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 5 years of experience in telecommunications network engineering.
• Strong understanding of TCP/IP, BGP, OSPF, MPLS, and other routing protocols.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Nokia).
• Proficiency in network monitoring and troubleshooting tools.
• Experience with wireless technologies (e.g., LTE, 5G) is a plus.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication abilities.
• Ability to work independently and collaboratively in a team environment.
• Relevant industry certifications (e.g., CCNA, CCNP, JNCIS) are highly desirable.

• Design, install, configure, and maintain telecommunications network hardware and software.
• Monitor network performance and troubleshoot connectivity issues, performance bottlenecks, and security incidents.
• Implement and manage network protocols and security measures.
• Develop and maintain network documentation, including diagrams and configuration guides.
• Collaborate with cross-functional teams to plan and execute network upgrades and expansions.
• Ensure network compliance with industry standards and best practices.
• Provide technical support and guidance to junior engineers and technicians.
• Evaluate and recommend new network technologies and solutions.
• Manage vendor relationships and oversee the installation of new equipment.
• Participate in on-call rotation for network emergencies.

• Bachelor's degree in Telecommunications Engineering, Computer Science, or a related field.
• Proven experience as a Network Engineer or in a similar role within the telecommunications industry.
• In-depth knowledge of networking protocols (TCP/IP, BGP, OSPF, MPLS) and technologies (Ethernet, Fiber Optics, Wireless).
• Experience with network monitoring and management tools.
• Strong understanding of network security principles.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Relevant industry certifications (e.g., CCNA, CCNP) are a plus.
• Experience with voice and data network convergence.

• Design, implement, and maintain telecommunications network infrastructure.
• Configure and manage network devices including routers, switches, and servers.
• Monitor network performance, identify issues, and implement solutions.
• Perform network troubleshooting and diagnostics to resolve connectivity problems.
• Plan and execute network upgrades and expansion projects.
• Deploy and support new telecommunications technologies and services.
• Ensure network security and compliance with industry standards.
• Collaborate with cross-functional teams on network-related initiatives.
• Document network configurations, procedures, and troubleshooting steps.
• Provide technical support and guidance to other teams as needed.

• Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Computer Science, or a related field.
• Minimum of 4 years of experience in telecommunications network engineering.
• Strong knowledge of networking protocols (TCP/IP, BGP, MPLS, SIP, VoIP).
• Experience with wireless technologies (e.g., LTE, 5G) and fiber optics.
• Proficiency in network monitoring and diagnostic tools.
• Familiarity with network security principles and practices.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Ability to work independently and as part of a team.
• Strong communication and documentation skills.