2 Telemedicine jobs in Chennai

Virtual Patient Care Executive (Us Healthcare)

Chennai, Tamil Nadu Rapid Care PLLC

Posted today

Job Viewed

Tap Again To Close

Job Description

**Rapid Care PLLC** a chain of clinics in North Carolina, US is looking for a Virtual Patient care Executive in India to help their operations in multiple clinics located in North Carolina, USA.

**Roles and Responsibilities**
- You will be required to work in a time-bound environment and ensure that service is provided to its best quality.
- Building and maintaining the Electronic Medical Records (EMR) database.
- Maintain records of the conversations and analyze the data.
- Manage inbound and outbound calls from patients seeking information on doctors and specialists, appointment scheduling, and general patient concerns.
- Make outbound calls to gather feedback and follow-up with patients.
- Respond to emergency code announcements in a timely and professional manner.
- Maintain high levels of professionalism with patients while building strong relationships with each caller.
- Update patient data in the patient service database after each call.
- Maintain regular communication with the management team.

**Required Skills**: Customer Support, Healthcare Reception, Coordinate with Provider Office, Patient Relations.

Excellent written and verbal communication skills Excellent interpersonal and customer service skills Positive, uplifting personality with a natural ability to handle and deescalate escalations Basic understanding of administrative and clerical procedures Fundamental experience working with Microsoft Office Suite or related software experience in EMR / EHR.

**Qualification**:
Must be a Bachelor degree holder

Minimum 2 years of experience in Customer Care (Call Center experience)

Experience in Healthcare Customer Care will be an added advantage.

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)
- Calls with the patients from United States of America: 2 years (required)
- Electronic Medical Records: 2 years (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Telemedicine Jobs in Chennai !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Telemedicine Jobs View All Jobs in Chennai