4,323 The Taj Group jobs in India
Hotel Operations Manager
800001 Patna, Bihar
₹700000 Annually
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Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property. This is a hands-on role that requires a leader with a passion for hospitality, exceptional organizational skills, and a keen eye for detail. You will be responsible for ensuring the highest standards of service delivery across all departments, including front office, housekeeping, food and beverage, and maintenance. The ideal candidate will have a proven ability to manage staff effectively, optimize operational efficiency, and enhance the overall guest experience. Your role will involve budgeting, resource allocation, quality control, and ensuring compliance with health, safety, and hygiene regulations.
Key Responsibilities:
Key Responsibilities:
- Managing and coordinating daily operations of all hotel departments to ensure seamless service delivery.
- Overseeing staff performance, providing training, motivation, and conducting performance reviews.
- Implementing and enforcing operational standards and procedures to maintain service quality.
- Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Ensuring guest satisfaction by addressing feedback and resolving complaints promptly and professionally.
- Maintaining high standards of cleanliness, maintenance, and safety throughout the property.
- Collaborating with the Executive Chef and F&B Manager to ensure quality and consistency of food and beverage offerings.
- Developing and implementing strategies to improve operational efficiency and guest loyalty.
- Ensuring compliance with all relevant health, safety, and licensing regulations.
- Monitoring inventory and managing procurement of supplies and equipment.
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0
Hotel Operations Manager
208001 Kanpur, Uttar Pradesh
₹700000 Annually
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Job Description
Our client, a renowned luxury hotel, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This is a crucial on-site role, responsible for ensuring exceptional guest experiences and efficient management of all hotel departments. You will lead a diverse team, focusing on service excellence, operational efficiency, and profitability. The ideal candidate possesses strong leadership skills, a deep understanding of the hospitality industry, and a passion for delivering outstanding service.
Key Responsibilities:
Qualifications:
This is an excellent opportunity for a seasoned hospitality professional to lead operations at a premier hotel and make a significant impact on its success. The role requires a dedicated individual committed to excellence and guest satisfaction.
Key Responsibilities:
- Direct and coordinate all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure smooth operations.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage staff performance, providing training, motivation, and constructive feedback.
- Oversee budgeting, financial performance, and cost control measures.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Work closely with the General Manager to achieve business objectives and revenue targets.
- Monitor inventory levels and manage vendor relationships.
- Implement and maintain high service standards across all guest touchpoints.
- Lead by example, fostering a positive and productive work environment.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations, with a proven track record of success.
- Extensive knowledge of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (e.g., Opera, Fidelio).
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- A customer-centric approach with a commitment to delivering exceptional service.
- Flexibility to work varied shifts, including weekends and holidays.
This is an excellent opportunity for a seasoned hospitality professional to lead operations at a premier hotel and make a significant impact on its success. The role requires a dedicated individual committed to excellence and guest satisfaction.
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1
Hotel Operations Manager
411001 Pune, Maharashtra
₹60000 Annually
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed hotel in Pune, Maharashtra, IN . This leadership role is crucial for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability across all hotel departments. You will be responsible for managing and coordinating the activities of front desk, housekeeping, food and beverage, and other operational teams. The ideal candidate will possess a comprehensive understanding of hotel management principles, service excellence, and financial oversight. Key responsibilities include developing and implementing operational policies and procedures, managing departmental budgets, controlling costs, and ensuring compliance with health and safety regulations. You will lead and motivate your team, fostering a positive work environment and promoting professional development. Strong interpersonal and communication skills are essential for interacting with guests, staff, and suppliers. Experience in conflict resolution and problem-solving is vital to address guest concerns and operational challenges effectively. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 5 years of progressive experience in hotel operations, with at least 2-3 years in a management role, is essential. Familiarity with hotel management software and systems is a plus. We are looking for a passionate and results-oriented leader who can drive service excellence, enhance guest experiences, and contribute to the overall success and reputation of the hotel. This position demands strong leadership, strategic thinking, and a commitment to delivering exceptional hospitality.
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2
Hotel Operations Manager
110001 Delhi, Delhi
₹850000 Annually
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their esteemed property. This role is crucial for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The ideal candidate will possess strong leadership qualities, a comprehensive understanding of the hospitality industry, and a passion for delivering exceptional service. You will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and service delivery. Key responsibilities include developing and implementing operational policies and procedures to enhance guest experience and staff performance. You will oversee budgeting, cost control, and revenue management, working towards profitability targets. Managing staff, including recruitment, training, scheduling, and performance evaluation, is a core aspect of the role. Ensuring compliance with health, safety, and hygiene standards is paramount. This position involves resolving guest complaints and service issues promptly and effectively, maintaining high levels of guest loyalty. Building and maintaining strong relationships with suppliers and local businesses is also important. The Hotel Operations Manager will collaborate with senior management on strategic planning and business development initiatives. This role is based in our **Delhi, Delhi, IN** location and operates on a hybrid model, combining on-site management with flexible remote work for administrative tasks.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in an operations management role.
- Proven track record of success in managing hotel operations, improving guest satisfaction, and achieving financial targets.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Strong leadership, team management, and communication skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Understanding of budgeting, cost control, and revenue management principles.
- Ability to work under pressure and handle challenging situations with professionalism.
- Customer-focused mindset with a commitment to service excellence.
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3
Hotel Operations Manager
641001 Coimbatore, Tamil Nadu
₹60000 Annually
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations and ensure exceptional guest experiences at their property in Coimbatore, Tamil Nadu . This role requires strong leadership skills, a comprehensive understanding of the hospitality industry, and a commitment to maintaining high standards of service. You will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring smooth coordination and efficient workflow. Your duties will include staff recruitment, training, and performance management, as well as developing and implementing operational policies and procedures. Financial management, including budgeting, cost control, and revenue maximization, will be a key aspect of your role. You will also be responsible for ensuring compliance with health, safety, and legal regulations. The ideal candidate will have a proven track record in hotel management, excellent problem-solving abilities, and exceptional customer service skills. A Bachelor's degree in Hotel Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in the hospitality sector, is essential. Strong communication, interpersonal, and organizational skills are required. You will work closely with the general manager to drive operational excellence and enhance the hotel's reputation. This is a challenging yet rewarding position for a dedicated professional looking to make a significant impact in the vibrant hospitality and tourism sector of Coimbatore, Tamil Nadu .
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4
Hotel Operations Manager
122001 Gurgaon, Haryana
₹65000 Annually
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Posted today
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee and enhance the operational excellence of their establishments. This role offers a fully remote working arrangement, allowing you to leverage your expertise in hospitality management from your chosen location while ensuring seamless operations across properties. You will be responsible for managing daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring the highest standards of guest satisfaction and service quality. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, combined with a minimum of 6 years of progressive experience in hotel operations management. Proven experience in budget management, staff training and development, inventory control, and quality assurance is essential. Proficiency in hotel management software (PMS) and other relevant operational tools is required. As this is a remote position, exceptional leadership, communication, and problem-solving skills are paramount. You must be a proactive and results-driven individual, capable of managing operations from a distance, motivating diverse teams, and ensuring consistent service delivery. Your ability to analyze operational performance, identify areas for improvement, and implement effective strategies will be critical. We are looking for a strategic thinker who can align operational strategies with the company's guest experience goals and contribute to the profitability and reputation of the hotels. This is a unique opportunity to apply your extensive hospitality knowledge and leadership capabilities in a remote setting, significantly impacting guest satisfaction and operational efficiency. You will be responsible for driving operational efficiency, maintaining brand standards, and fostering a culture of exceptional guest service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and manage all daily hotel operations, including Front Desk, Housekeeping, F&B, and Maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage operational budgets and control expenses effectively.
- Lead, train, and motivate hotel staff to achieve performance targets.
- Ensure compliance with health, safety, and sanitation regulations.
- Monitor and manage inventory levels and procurement processes.
- Implement and maintain high standards of service delivery and brand consistency.
- Analyze operational data and identify opportunities for improvement.
- Manage guest feedback and resolve complaints effectively.
- Collaborate with other departments to ensure a seamless guest experience.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of experience in hotel operations management or a similar leadership role.
- Proven track record of successfully managing hotel operations and improving guest satisfaction.
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
- Experience with hotel management software (PMS) and operational tools.
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinking and problem-solving abilities.
- Demonstrated ability to manage remote teams and drive performance.
- High level of self-motivation and results-orientation.
- Knowledge of budgeting, inventory control, and quality assurance.
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5
Hotel Operations Manager
160001 Chandigarh, Chandigarh
₹1000000 Annually
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Posted 1 day ago
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Job Description
Our client is a prestigious hospitality group seeking an experienced and dynamic Hotel Operations Manager for their property in **Chandigarh, Chandigarh, IN**. This senior role involves overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving operational efficiency and profitability. The ideal candidate will possess a strong leadership background in the hospitality industry, with a proven ability to manage multiple departments effectively.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor and control hotel budgets, costs, and expenses to achieve revenue and profitability targets.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Oversee staffing levels, recruitment, training, and performance management of hotel staff.
- Maintain high standards of service quality across all guest touchpoints.
- Develop and execute marketing and sales strategies in coordination with the Sales & Marketing team.
- Manage relationships with vendors, suppliers, and local authorities.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular inspections of the hotel's facilities to ensure cleanliness, maintenance, and presentation standards are met.
- Stay informed about industry trends and best practices to drive innovation and continuous improvement.
- Prepare operational reports and present findings to senior management.
- Lead by example, fostering a positive and productive work environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior operational role (e.g., Assistant General Manager, Operations Manager).
- Proven track record of successfully managing hotel operations and achieving financial goals.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- In-depth knowledge of hotel operations, including revenue management, sales & marketing, and customer service principles.
- Familiarity with property management systems (PMS) and other hotel software.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the business.
- A passion for service excellence and a commitment to creating memorable guest experiences.
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6
Hotel Operations Manager
208001 Kanpur, Uttar Pradesh
₹600000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a prominent hotel in Kanpur, Uttar Pradesh, IN . This role is critical to ensuring exceptional guest experiences and maintaining high standards of service across all hotel departments, including front desk, housekeeping, F&B, and banquets. You will be responsible for managing staff, optimizing operational efficiency, controlling costs, and implementing strategic initiatives to enhance profitability and guest satisfaction. The ideal candidate will have a strong background in hospitality management, with proven leadership skills and a deep understanding of hotel operations. You should be adept at problem-solving, adept at handling guest complaints, and passionate about creating a positive and productive work environment. Key responsibilities include developing and implementing standard operating procedures, managing budgets, and ensuring compliance with health, safety, and brand standards. This is an exciting opportunity to lead a dedicated team and contribute to the success of a renowned hospitality establishment.
Responsibilities:
Responsibilities:
- Oversee all hotel operational departments.
- Ensure high standards of guest service and satisfaction.
- Manage and train hotel staff.
- Develop and implement operational policies and procedures.
- Control operational costs and manage departmental budgets.
- Monitor and maintain quality standards across all services.
- Handle guest feedback and resolve service issues effectively.
- Coordinate with department heads to ensure seamless operations.
- Implement strategies to improve revenue and profitability.
- Ensure compliance with health, safety, and licensing regulations.
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including F&B, housekeeping, and front office.
- Excellent communication and interpersonal abilities.
- Proficiency in hotel management software.
- Strong problem-solving and decision-making skills.
- Ability to work under pressure and manage multiple priorities.
- A passion for the hospitality industry.
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7
Hotel Operations Director
395001 Surat, Gujarat
₹1800000 Annually
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Posted 1 day ago
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Job Description
Our client, a renowned luxury hospitality group, is seeking an experienced and visionary Hotel Operations Director to oversee their prestigious properties. This is a fully remote position, allowing for strategic leadership and management from any location, focusing on driving operational excellence and guest satisfaction across multiple establishments. The Hotel Operations Director will be responsible for the overall strategic planning and day-to-day management of hotel operations, ensuring the highest standards of service, quality, and profitability. Key responsibilities include developing and implementing operational strategies aligned with the brand's vision; overseeing all hotel departments, including front office, housekeeping, food and beverage, and maintenance; managing departmental budgets and controlling costs effectively; implementing and monitoring quality assurance programs to ensure exceptional guest experiences; driving revenue growth through effective sales and marketing strategies; ensuring compliance with health, safety, and licensing regulations; recruiting, training, and motivating hotel staff; and fostering a positive and productive work environment. The ideal candidate will possess a minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role such as General Manager or Operations Director. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; a Master's degree is a plus. Exceptional leadership, financial acumen, strategic planning, and problem-solving skills are essential. Experience with luxury hotel brands and international markets is highly desirable. This role requires a strong understanding of operational best practices, market trends, and the ability to inspire teams to achieve excellence. The ability to remotely manage diverse teams and operations effectively is paramount for success.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
411001 Pune, Maharashtra
₹70000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property in **Pune, Maharashtra, IN**. This role is critical in ensuring the highest standards of guest service, operational efficiency, and financial performance. The successful candidate will lead and motivate a diverse team across various departments, including front desk, housekeeping, food and beverage, and maintenance, to deliver an exceptional guest experience.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all hotel operations, ensuring seamless service delivery and adherence to brand standards.
- Manage departmental budgets, control costs, and maximize revenue generation opportunities.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Lead, train, and mentor department heads and staff to foster a high-performance culture.
- Ensure compliance with all health, safety, and security regulations.
- Handle guest complaints and resolve issues promptly and effectively to ensure guest satisfaction.
- Collaborate with the General Manager on strategic planning and business development.
- Manage vendor relationships and procurement processes.
- Conduct regular operational audits and implement improvements.
- Monitor key performance indicators (KPIs) such as occupancy rates, RevPAR, and guest satisfaction scores.
- Implement innovative service strategies to enhance the guest experience.
- Foster a positive and collaborative working environment for all staff members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in an operations management role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, P&L management, and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure and handle challenging situations effectively.
- Proficiency in property management systems (PMS) and other hotel software.
- Strong commitment to guest service excellence.
- Knowledge of local market trends and competitor activities.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
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