431 Ticketing Agent jobs in India

Manager - Airline Ticketing

South Delhi, Delhi Hodophile Travels

Posted 5 days ago

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Job Description

We are seeking an individual with strong expertise in both domestic and international flight bookings to join our growing travel operations team. The ideal candidate should have hands-on experience in Amadeus and other GDS platforms, excellent customer service skills, and the ability to handle complex itineraries and client requirements with ease.


Key Responsibilities

  • Handle end-to-end flight bookings, reissues, refunds, and cancellations (domestic & international)
  • Work efficiently on GDS (Amadeus is a must) systems
  • Manage group and individual ticketing requests
  • Coordinate with airlines and clients for fare quotes and special requests
  • Ensure error-free ticketing and adherence to travel policies
  • Assist with visa, insurance, and other travel formalities as required
  • Provide timely support and resolution to clients and internal teams


Requirements

  • Minimum 4–5 years of experience in airline ticketing
  • Proficiency in Amadeus
  • Strong knowledge of fare calculations, airline rules, and documentation
  • Excellent communication and client handling skills
  • Ability to work independently and manage time-sensitive bookings
  • Experience in handling corporate and leisure travel preferred
  • Excellent verbal and written communication skills


This role has the potential to evolve into a leadership opportunity, offering the right candidate a clear path to lead and potentially manage the entire ticketing operations in the future.


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Job openings at Airport For Ticketing Agent in Ground Dtaff.

180001 Jammu, Jammu and Kashmir Millennium Global Service

Posted 15 days ago

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Job Description

Permanent
Full-time Are you a customer service-oriented individual with a passion for the aviation industry Do you thrive in a fast-paced environment and enjoy interacting with people from all over the world If so, we have the perfect opportunity for you!is currently seeking Ticketing Agents to join our Ground Staff team at the Jammu Airport. As a Ticketing Agent, you will be responsible for providing exceptional customer service to our passengers, handling ticket sales and reservations, and assisting with any inquiries or concerns. This is a full-time position with competitive pay and benefits. Responsibilities: Greet and assist passengers at the ticket counter with ticket sales, reservations, and changes to existing itinerariesProvide accurate and timely information to passengers regarding flight schedules, fares, and policiesHandle cash and credit card transactions for ticket salesAssist passengers with check-in and boarding processes.Resolve any customer service issues or concerns in a professional and timely mannerCollaborate with other departments to ensure smooth operations and customer satisfactionMaintain a clean and organized work area Requirements:High school diploma or equivalentMinimum of 1 year experience in customer service or sales, preferably in the aviation industryExcellent communication and interpersonal skillsAbility to work in a fast-paced, dynamic environmentProficient in using computer systems and applicationsMust be able to work flexible hours, including weekends and holidaysMust be able to pass a background check and obtain necessary airport security clearance If you are a team player with a positive attitude and a strong work ethic, we want to hear from you! Apply now to join our team as a Ticketing Agent in Ground Staff at  Jammu Airport
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Job openings at Airport For Ticketing Agent in Ground Dtaff.

641014 Coimbatore, Tamil Nadu Millennium Global Service

Posted 16 days ago

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Job Description

Permanent
Full-time Are you a customer service-oriented individual with a passion for the aviation industry? Do you thrive in a fast-paced environment and enjoy interacting with people from all over the world? If so, we have the perfect opportunity for you!  is currently seeking Ticketing Agents to join our Ground Staff team at the Coimbatore Airport. As a Ticketing Agent, you will be responsible for providing exceptional customer service to our passengers, handling ticket sales and reservations, and assisting with any inquiries or concerns. This is a full-time position with competitive pay and benefits. Responsibilities:Greet and assist passengers at the ticket counter with ticket sales, reservations, and changes to existing itinerariesProvide accurate and timely information to passengers regarding flight schedules, fares, and policiesHandle cash and credit card transactions for ticket salesAssist passengers with check-in and boarding processes.Resolve any customer service issues or concerns in a professional and timely mannerCollaborate with other departments to ensure smooth operations and customer satisfactionMaintain a clean and organized work area Requirements:High school diploma or equivalentMinimum of 1 year experience in customer service or sales, preferably in the aviation industryExcellent communication and interpersonal skillsAbility to work in a fast-paced, dynamic environmentProficient in using computer systems and applicationsMust be able to work flexible hours, including weekends and holidaysMust be able to pass a background check and obtain necessary airport security clearance If you are a team player with a positive attitude and a strong work ethic, we want to hear from you! Apply now to join our team as a Ticketing Agent in Ground Staff at  Coimbatore Airport 
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Airline Ticketing Process/ Ground Staff

641014 Coimbatore, Tamil Nadu Millennium Global Service

Posted 15 days ago

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Job Description

Permanent
Position: Airline Ticketing Process/ Ground Staff  is a leading provider of comprehensive workforce solutions, specializing in the aviation industry. We are committed to delivering exceptional service and support to our clients, while providing our employees with rewarding and fulfilling career opportunities. Location: Combinator Airport We are currently seeking qualified candidates for our Airline Ticketing Process/ Ground Staff position in Combinator Airport India. Job Description: As a member of our Airline Ticketing Process/ Ground Staff team, you will be responsible for providing excellent customer service to airline passengers. Your primary duties will include checking in passengers, issuing boarding passes, and assisting with any inquiries or concerns they may have. You will also be responsible for ensuring the safety and security of the airport and its passengers. Key Responsibilities: Greet and assist passengers in a friendly and professional mannerCheck-in passengers and issue boarding passesHandle any inquiries or concerns from passengersEnsure the safety and security of the airport and its passengersMonitor and maintain the cleanliness of the airportAssist passengers with baggage and other needsCollaborate with other ground staff and airline personnel to ensure smooth operations.Adhere to all safety regulations and company policies Qualifications:High school diploma or equivalentPrevious customer service experience preferredKnowledge of airline ticketing and airport operations is a plusExcellent communication and interpersonal skillsAbility to work in a fast-paced and dynamic environmentWillingness to work flexible hours, including nights, weekends, and holidaysMust be able to pass a background check and drug testMust have a valid driver's license We Offer:Competitive salary and benefits packageOpportunities for growth and advancementA supportive and collaborative work environmentTraining and development programsEmployee discounts on travel and other services If you are passionate about providing exceptional customer service and are interested in joining our dynamic team, we encourage you to apply for our Airline Ticketing Process/ Ground Staff position. We look forward to hearing from you!
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Customer Service

Noida, Uttar Pradesh Aces Global Consulting Pvt Ltd

Posted 23 days ago

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Job Description

full-time

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.


Looking for only Female Candidates.


Qualifications and Skills:

  • Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
  • Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
  • Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
  • Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
  • Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
  • Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
  • Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
  • Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.


Roles and Responsibilities:

  • Act as the primary point of contact for customer inquiries and provide timely and accurate information.
  • Coordinate with internal teams to ensure effective resolution of client issues and concerns.
  • Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
  • Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
  • Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
  • Collaborate with team members to develop and refine best practices for delivering superior customer service.
  • Stay updated with industry trends and emerging customer service tools to enhance service delivery.
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Customer Service

Noida, Uttar Pradesh IEnergizer

Posted 27 days ago

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Job Description

full-time

Job Title: International Voice Process Executive


Location: Noida (Work from Office)


Shift Timing: Night Shift (No cab facility)


Salary: 40,000 45,000/month (CTC)


Job Description:

We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.


Key Responsibilities:


Handle outbound and inbound calls for international clients


Resolve customer queries efficiently and professionally


Maintain accurate call records and customer information


Achieve performance targets as per process requirements


Candidate Requirements:


Excellent verbal communication skills in English


Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)


Willingness to work night shifts


Immediate joiners preferred


Contact Details:

Interested candidates can directly connect via:

Name: Meenakshi Garg

Mobile:

Email:


Perks & Benefits:


Attractive incentive structure


Professional growth opportunities


International process exposure


Note: This is a work-from-office opportunity only. No cab facility available.

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Customer Service

Noida, Uttar Pradesh IEnergizer

Posted 30 days ago

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Job Description

full-time

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
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Customer Service

EPIV SOLUTIONS

Posted 4 days ago

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Job Description

full-time

Company Overview

BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com .


Job Overview

Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.


Qualifications and Skills

  • Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
  • Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
  • Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
  • Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
  • Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
  • Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
  • Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
  • Basic proficiency in using computer applications and customer relationship management software helps streamline operations.


Roles and Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
  • Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives.
  • Maintain thorough and accurate customer service records in the ticketing systems.
  • Collaborate with team members and other departments to resolve complex customer issues.
  • Continuously improve through feedback and actively participate in training and development programs.
  • Contribute to customer retention efforts by providing exceptional service and follow-up.
  • Assist in maintaining up-to-date product information and resources to enhance customer interactions.
  • Stay informed about company products, services, and policies to better serve customers.


Call or WhatsApp Me on

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Customer Service

Malad, Maharashtra Illusion Dental Laboratory

Posted 9 days ago

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Job Description

full-time

As a B2B Customer Relationship Executive, you will be responsible for

managing and enhancing relationships with business clients. Your role

is pivotal in ensuring client satisfaction, retention, and growth through

effective communication, problem-solving, and strategic account

management. You will serve as a liaison between the company and its

business customers, understanding their needs and delivering solutions

that align with their goals and objectives.


Roles & Responsibilities

- Good Command in telephonic Communication with Fluent English and a, customer service experience.

- To look after the whole gamut of CRM function.

- Developing harmonious relation with customers.

- Acts as a single point of contact for clients right from design confirmation until handing over.

- Handling Customer Interaction via e-mails, phone calls.

- Maintaining the track sheet. Updating the project status on a regular basis

- Implementation of the process laid down for dealing with clients, ensuring timely response to all their queries in a transparent manner.

- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.


Education and Experience

- The candidate should possess excellent verbal and written communication skills.

- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.

- Experience required Minimum 6month

- Experience in Customer service handling Inbound calls

- Good knowledge of basic computer applications

- She must be well versed in Phone collections , retention and Escalation Handling.

- Candidate having good communication in English and presentable personality is


Preferred only Female

Language - Need only Malayalam

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Customer Service

Bangalore, Karnataka NoBroker.com

Posted 9 days ago

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Job Description

full-time,remote

Location: Pan India

Type : Work From

Home

Salary Range: 12, (In hand) + 2,000 (net allowance ) + incentives


Qualification / Education and other Requirements:

Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

Excellent verbal and written communication.

Good Interpersonal skills, numerical and analytical ability.

Decision making skills.

Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR

English, Kannada, Tamil.

Proficient in MS-Office (Excel, Word).

Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam, good speed Internet connection and power backup is a must**


About the company


NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th

Indian Startup to have entered the Unicorn club in 2021.

For more Information, PFB Company Link for your reference.

No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from

We are looking forward to associating with you in terms of our requirements at No Broker.


Role and Responsibility Customer Service Expert L-1


Act as relationship manager for the Paid customers of No Broker.

Build sustainable relationships and trust with customer accounts through

open and interactive communication.

Identify and assess customers needs.

Service customer in finding the right tenant / house as per the requirement of customer.

Dial outbound and attend inbound calls of customer and leads.

Use internal tools and methods to provide best possible service to the customer.

Negotiate with leads on behalf of customer.

Keep customer up-to date on the progress of his account.


Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.


About Training - Training will be provided for initial few days for an employee to understand end to

end process.

This advertiser has chosen not to accept applicants from your region.
 

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