7,036 Ticketing Agent jobs in India

About Role

Ticketing Agents are the first point of contact for passengers, assisting with bookings, changes, and travel information. At Airways, our agents ensure a smooth travel experience through excellent customer service and efficient ticketing operations.

Eligibility Criteria

• Intermediate or Equivalent
• Age
• Master's or Bachlor's Certificate
• Aviation Certificate

Responsibilities

• Ticket Booking Support
• Flight Information Desk
• Booking Amendments
• Customer Query Handling
• Payment Processing

We are Hiring USA Ticketing Agent | Call or WA at

Loc- Noida

Required minimum 1 yr of exp in USA Ticketing

Salary upto 40,000/-

Role Description

This is a full-time, on-site role for a Lead Ticketing Agent located in Pune. The Lead Ticketing Agent will be responsible for managing ticket sales, handling reservations, and providing exceptional customer service. Daily tasks include assisting clients with travel inquiries, processing ticket exchanges, managing bookings, and maintaining accurate records of transactions. The role requires interfacing with customers, resolving issues promptly, and collaborating with the sales team to meet targets.

Qualifications

Experience in Ticket Sales and Reservations

Strong Communication and Customer Service skills

Job description:

Job description -

As an Air Ticketing Executive at Wayonix Pvt.LTD, you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences.

Key Responsibilities

• Flight Booking & Ticketing: Handle international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms.
• Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies.
• Customer Support: Assist customers with flight-related queries over calls, emails, or chats including fare details, baggage policies, seat selection, and special requests.
• Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices.
• GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets.
• PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings.
• Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs).
• Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required.
• Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions.
• Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services.

Preferred Candidate Profile

• Experience: 1 to 5 years of experience in International air ticketing.
• Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred.
• GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre.
• Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures.
• Communication Skills: Fluent English. Ability to explain travel terms clearly and confidently to customers.
• Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings.
• Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports.
• Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input.
• Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround.
• Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.

Role: Ticketing & Reservation ExecutiveIndustry Type: Travel & TourismDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport Operations

CONTACT PERSON - HR INDU

CONTACT NUMBER ,

Job Types: Full-time, Permanent

Benefits:

• Paid sick time

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹16, ₹43,689.69 per month

Benefits:

• Paid sick time

Work Location: In person

Company Description

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Role Description

This is a full-time on-site role for a Reservations Ticketing Agent at Navkar Travels Private Limited in Mumbai. The Reservations Ticketing Agent will be responsible for handling reservations, providing customer service, sales, and assisting with travel and tourism inquiries.

Qualifications

• Communication and Customer Service skills
• Experience in Reservations and Sales
• Knowledge of Travel & Tourism industry
• Excellent interpersonal skills
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Previous experience in a similar role is a plus
• Degree in Hospitality, Travel, Tourism, or related field

WNS Is Hiring !

IATA Freshers, Travel - Refunds, Ticketing Experience

Call - For further Details

Ticketing Officer / Amadeus, Galileo, Sabare / Immediate Joinee

CTC : 4-5 Lacs

Lovcation - Chennai

• 3-4 years’ experience with ticketing knowledge, to ensure smooth communication and collaboration.
• Candidate should be computer savvy,
• Ticketing course (IATA-UFTAA) completed.
• Education – Must be a Graduate
• Valid Two wheeler License holder – is preferred.
• Good in verbal and written communication (English/Local Language) and understand Hindi (Preferable).
• Strong negotiating skills for procuring better rates from Airlines and vendors/suppliers.
• Knowledge of International travel practices.
• Must have a valid Passport for International travel (Preferable).

This role focuses on ticketing by assisting passengers and agents with bookings, fare details, and inquiries, ensuring timely responses, professionalism, and adherence to Delta Air Lines' operational efficiency standards.

Required Candidate profile

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