3 Trading Support jobs in India
Customer Support Executive (Broking / Trading Industry)
Posted 5 days ago
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Job Description
Job Description – Customer Support Executive (Broking / Trading Industry)
Location: Giftcity, Gujarat
Experience: 3–5 years
Industry: Mandatory – Stock Broking / Securities / Trading Firms
About Nubra
Nubra is a SEBI-registered stockbroker and next-gen trading platform designed for active traders. We specialize in low-latency execution, real-time market infrastructure, and a tech-first experience across equities, F&O, and commodities. With a clean UI and lightning-fast APIs, Nubra empowers traders to operate at scale while ensuring reliability and compliance.
About the Role
We are hiring a Customer Support Executive with proven experience in broking/trading customer support. You will be the first point of contact for clients, responsible for resolving trade and order-related queries and ensuring a seamless experience on Nubra’s trading platform.
Key Responsibilities
Handle client queries on orders, trades, and accounts via calls, emails, and chat.
Assist clients with account opening, KYC, and onboarding.
Provide real-time support for trading platform issues (equity, F&O, commodities, currency).
Escalate complex technical issues to the trading desk or product team.
Educate clients on product features and platform navigation.
Ensure compliance by guiding clients on regulatory processes.
Maintain proper records of all client interactions and close queries within SLAs.
Required Skills
3–5 years of experience in customer support in a broking/trading firm (mandatory).
Strong knowledge of trading platforms (e.g., NEST, ODIN, NOW, Kite, Upstox, Angel One).
Understanding of capital markets, derivatives, and order types.
Excellent verbal and written communication in English (regional language a plus).
Ability to handle pressure during market hours.
Qualifications
Graduate in Commerce, Finance, or related field.
NISM certifications (preferred, not mandatory).
Financial System Support
Posted 2 days ago
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Job Description
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients is a hybrid position and is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
**Purpose and Scope:**
The Finance System Administrator acts as the Key User for finance systems such as SAP, Ariba, Concur, Share point workflow, Blackline and any other finance related systems.
The role provides system-side support to business users and is a central contact point for any system changes or amendments including contact with the vendor that supplies the software. System maintenance including roll-overs or updates fall within the remit of the system administration role. This position works closely with other finance system colleagues including those in the BPO and Digital X
The administrator reports on system usage and issues and is the focal point for any audit questions around the systems.
**Responsibilities and Accountabilities:**
+ Supports finance master data management liaising closely with members of the Master Data Management team
+ Ensures that systems are compliant to Astellas policy, and that usage of the system is controlled in a way that assures compliancy through reporting and monitoring in liaison with audit and JSOX teams
+ Maintenance of security access, Financial Authority levels, Segregation of Duty, and delegation controls
+ Provides support for period end close activities for all finance systems including timely reconciliations of data interfaces
+ Ensures business continuity by resolving or raising issues to the service providers and escalating as needed
+ Uploading FX rates to all financial systems in scope for EMEA Business Services
+ Provide training and guidance of finance systems as required
+ Competent in agile deployment of initiatives including agile scrum experience. Able to participate as a process subject matter expert in prioritised operational initiatives as part of agile teams
+ Continuous development of system efficiency and compliance improvement, contributing to and supporting transformation projects as required
**Required Qualifications:**
+ Relevant finance or computer science degree
**Experience:**
+ Minimum 5 years of relevant experience in financial systems administration
+ Proven experience of working in a cross functional collaborative environment demonstrating ability to communicate with stakeholders at a detailed level
+ Prior experience in a multinational environment and matrix organization preferred
+ Familiarity with Shared Service or Global Capability Centre collaboration models
**Technical Knowledge:**
+ Solid understanding of internal controls, J-SOX/SOX frameworks, and financial governance
+ Advanced knowledge in systems such as SAP, Ariba, Blackline, BCP, Share point
**Systems and Tools:**
+ Proficiency in ERP systems (such as SAP, Ariba, Blackline, BCP, Share point)
+ Strong Excel experience is essential
**Language and Communication** **:**
+ Good communication and stakeholder management skills
+ English advanced level in speaking and writing
**Competencies** **:**
+ Very high attention to detail and data accuracy
+ Analytical mindset with the ability to summarise data clearly to stakeholders
+ Ability to work independently and collaboratively in cross-functional teams
+ Strong problem-solving skills and a proactive mindset
"Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help"
Category
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Financial Operator – Trade Execution Support
Posted 5 days ago
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Job Description
Olam Agri ~ A differentiated, and market leading global agri-business focused on high-growth end consumption markets.
Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. With a global origination footprint and processing capabilities, we transform food, feed and fibre to create value for customers and enable farming communities to prosper sustainably, to meet the changing consumption, food security and sustainability needs shaping the global food and agricultural landscape.
Position Overview
We are seeking a seasoned and proactive Financial Operator to join our team. This role is ideal for someone who thrives fast-paced environments and is passionate about precision and efficiency. You will be instrumental in supporting our trade execution teams across the globe and ensuring seamless financial, administrative, and logistical operations across international markets.
Key Responsibilities
You will collaborate closely with the Singapore and Rotterdam execution teams, handling a range of financial, administrative, and logistical tasks, including:
- Preparing documentation in line with Letters of Credit (LC), including bank schedules, commercial invoices, and other contractual paperwork.
- Issuing import LCs to suppliers and reviewing incoming LCs, requesting amendments where necessary.
- Managing invoicing for paper and physical trades, including proforma invoices (PKPG/Wash out/Circle/String).
- Maintaining Statements of Accounts and assisting with month-end closing activities.
- Following up on payables, receivables, and accruals.
- Updating systems with stock movements (in/out) and ensuring accurate matching.
- Handling KYC and sanction clearance processes.
- Projecting LC and cash flow requirements.
- Preparing stock reports and coordinating the release of Delivery Orders (D/O).
- Compiling traceability reports and managing cargo insurance and charterers liability declarations.
- Processing LOI cancellations.
- Responding to accounting, audit, and compliance-related query.
Olam is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.
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