3,854 Training jobs in India
Training Manager, Learning & Development
Hyderabad, Andhra Pradesh
Amazon
Posted 2 days ago
Job Viewed
Job Description
Description
Introduction
Amazon is seeking bright, motivated and hardworking individuals to fill Sort Center Learning Manager Position at our SC (Sort center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to use radio frequency scanners, move shipments to the right location, perform operations like unloading/loading a tuck, perform sortation, moving shipments to the right location inside the facility and handle exceptions when it occurs. SC Trainers are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the sort center not limited to loading or unloading of material or sortation. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.
Requirements of the Position
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a SC Trainer:
Best Behavior
- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D better, and contribute towards employees' job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities.
Job Role and Responsibilities
- Employee Development
- Help and assist the Learning Manager to foster the development and growth of Amazon.com employees.
- Help and assist the LM to create and implement training plans for managers, trainers and others.
- Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals/OPLs.
- Identify any production and scheduling conflicts, and report swiftly to LM.
- Responsible for managing the learning department so that new and existing SC associates, specialists, and managers are optimally trained and developed.
- Identify potential ambassadors/trainers and groom them to take various Sort Center process training.
Leadership
- Lead team of associates, ambassadors and Trainers.
- Develop and manage cross functional team to meet the operational needs.
- Track metrics of associates, ambassadors and trainers and report any gaps to LM.
- Working with Stakeholder and site operation team as enablers to attain site performance goals
Administrative
- Update, track and record training, including progress and skill sets.
- Help and assist to create and manage training content and documentation.
- Understand and implement methods for gathering and tracking training metrics.
- Track and communicate assignments and progress.
- Conduct training and compliance audits on associates.
Physical Demands
- Willing to regularly stand and/or walk during Shifts.
- Willing to Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts.
- Push and pull product which are heavy in nature.
- Engage in full manual dexterity in both hands and wrists.
Work Environment
- Should be able to Work with and/or around moving mechanical parts.
- Noise level varies and can be loud.
- Willing to work all shifts including Night Shift, weekends and during festivals holidays may be required.
- Willing to work on overtime as and when required.
- Able to read, write and take direction/instructions
- Able to frequently push, pull, squat, bend, and reach.
Preferred Skills and Qualification
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquette.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
A day in the life
- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D better, and contribute towards employees' job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities.
Basic Qualifications
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquettes.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
Preferred Qualifications
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquettes.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Introduction
Amazon is seeking bright, motivated and hardworking individuals to fill Sort Center Learning Manager Position at our SC (Sort center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to use radio frequency scanners, move shipments to the right location, perform operations like unloading/loading a tuck, perform sortation, moving shipments to the right location inside the facility and handle exceptions when it occurs. SC Trainers are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the sort center not limited to loading or unloading of material or sortation. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.
Requirements of the Position
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a SC Trainer:
Best Behavior
- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D better, and contribute towards employees' job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities.
Job Role and Responsibilities
- Employee Development
- Help and assist the Learning Manager to foster the development and growth of Amazon.com employees.
- Help and assist the LM to create and implement training plans for managers, trainers and others.
- Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals/OPLs.
- Identify any production and scheduling conflicts, and report swiftly to LM.
- Responsible for managing the learning department so that new and existing SC associates, specialists, and managers are optimally trained and developed.
- Identify potential ambassadors/trainers and groom them to take various Sort Center process training.
Leadership
- Lead team of associates, ambassadors and Trainers.
- Develop and manage cross functional team to meet the operational needs.
- Track metrics of associates, ambassadors and trainers and report any gaps to LM.
- Working with Stakeholder and site operation team as enablers to attain site performance goals
Administrative
- Update, track and record training, including progress and skill sets.
- Help and assist to create and manage training content and documentation.
- Understand and implement methods for gathering and tracking training metrics.
- Track and communicate assignments and progress.
- Conduct training and compliance audits on associates.
Physical Demands
- Willing to regularly stand and/or walk during Shifts.
- Willing to Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts.
- Push and pull product which are heavy in nature.
- Engage in full manual dexterity in both hands and wrists.
Work Environment
- Should be able to Work with and/or around moving mechanical parts.
- Noise level varies and can be loud.
- Willing to work all shifts including Night Shift, weekends and during festivals holidays may be required.
- Willing to work on overtime as and when required.
- Able to read, write and take direction/instructions
- Able to frequently push, pull, squat, bend, and reach.
Preferred Skills and Qualification
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquette.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
A day in the life
- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D better, and contribute towards employees' job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities.
Basic Qualifications
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquettes.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
Preferred Qualifications
- The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
- Is able to give and receive feedback effectively.
- Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
- Has experience using computers to develop materials, presentations and communicate through email.
- Demonstrated positive work attitude and leadership skills.
- Commitment to a culture of safety.
- Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
- Excellent written and oral communication, with good email etiquettes.
- Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
- Certification in Training and Development. (Preferred)
- Experience of learning team of trainers will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
0
Training Manager, Learning & Development
Hyderabad, Andhra Pradesh
ATSPL - Telangana
Posted today
Job Viewed
Job Description
Introduction
Amazon is seeking bright, motivated and hardworking individuals to fill Sort Center Learning Manager Position at our SC (Sort center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to use radio frequency scanners, move shipments to the right location, perform operations like unloading/loading a tuck, perform sortation, moving shipments to the right location inside the facility and handle exceptions when it occurs. SC Trainers are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the sort center not limited to loading or unloading of material or sortation. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.
Requirements of the Position
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a SC Trainer:
Best Behavior
•Listening to associates and be supportive to managers.
• Answering requests and always gets back to people.
• ead by example, doing what we say and act how we say
• M st be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job.
• Mus exhibit the best behavior while at work.
• A ways be up to date with the latest techniques, tools, and processes.
• B right, honest, and be willing to accept mistakes.
• B willing to push their limits and accept more responsibilities.
Job Role and Responsibilities
• E ployee Development
• H lp and assist the Learning Manager to foster the development and growth of Amazon.com employees.
• H lp and assist the LM to create and implement training plans for managers, trainers and others.
• C eates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals/OPLs.
• I entify any production and scheduling conflicts, and report swiftly to LM.
• R sponsible for managing the learning department so that new and existing SC associates, specialists, and managers are optimally trained and developed.
• I entify potential ambassadors/trainers and groom them to take various Sort Center process training.
Leadership
• L ad team of associates, ambassadors and Trainers.
• D velop and manage cross functional team to meet the operational needs.
• T ack metrics of associates, ambassadors and trainers and report any gaps to LM.
• W rking with Stakeholder and site operation team as enablers to attain site performance goals
Administrative
• U date, track and record training, including progress and skill sets.
• H lp and assist to create and manage training content and documentation.
• U derstand and implement methods for gathering and tracking training metrics.
• T ack and communicate assignments and progress.
• C nduct training and compliance audits on associates.
Physical Demands
• W lling to regularly stand and/or walk during Shifts.
• W lling to Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts.
• P sh and pull product which are heavy in nature.
• E gage in full manual dexterity in both hands and wrists.
Work Environment
• S ould be able to Work with and/or around moving mechanical parts.
• N ise level varies and can be loud.
• W lling to work all shifts including Night Shift, weekends and during festivals holidays may be required.
• W lling to work on overtime as and when required.
• A le to read, write and take direction/instructions
• A le to frequently push, pull, squat, bend, and reach.
Preferred Skills and Qualification
• T e ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquette.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
A day in the life
• L stening to associates and be supportive to managers.
• A swering requests and always gets back to people.
• L ad by example, doing what we say and act how we say
• M st be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job.
• Mus exhibit the best behavior while at work.
• A ways be up to date with the latest techniques, tools, and processes.
• B right, honest, and be willing to accept mistakes.
• B willing to push their limits and accept more responsibilities.
• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquettes.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquettes.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Amazon is seeking bright, motivated and hardworking individuals to fill Sort Center Learning Manager Position at our SC (Sort center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to use radio frequency scanners, move shipments to the right location, perform operations like unloading/loading a tuck, perform sortation, moving shipments to the right location inside the facility and handle exceptions when it occurs. SC Trainers are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the sort center not limited to loading or unloading of material or sortation. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.
Requirements of the Position
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a SC Trainer:
Best Behavior
•Listening to associates and be supportive to managers.
• Answering requests and always gets back to people.
• ead by example, doing what we say and act how we say
• M st be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job.
• Mus exhibit the best behavior while at work.
• A ways be up to date with the latest techniques, tools, and processes.
• B right, honest, and be willing to accept mistakes.
• B willing to push their limits and accept more responsibilities.
Job Role and Responsibilities
• E ployee Development
• H lp and assist the Learning Manager to foster the development and growth of Amazon.com employees.
• H lp and assist the LM to create and implement training plans for managers, trainers and others.
• C eates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals/OPLs.
• I entify any production and scheduling conflicts, and report swiftly to LM.
• R sponsible for managing the learning department so that new and existing SC associates, specialists, and managers are optimally trained and developed.
• I entify potential ambassadors/trainers and groom them to take various Sort Center process training.
Leadership
• L ad team of associates, ambassadors and Trainers.
• D velop and manage cross functional team to meet the operational needs.
• T ack metrics of associates, ambassadors and trainers and report any gaps to LM.
• W rking with Stakeholder and site operation team as enablers to attain site performance goals
Administrative
• U date, track and record training, including progress and skill sets.
• H lp and assist to create and manage training content and documentation.
• U derstand and implement methods for gathering and tracking training metrics.
• T ack and communicate assignments and progress.
• C nduct training and compliance audits on associates.
Physical Demands
• W lling to regularly stand and/or walk during Shifts.
• W lling to Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts.
• P sh and pull product which are heavy in nature.
• E gage in full manual dexterity in both hands and wrists.
Work Environment
• S ould be able to Work with and/or around moving mechanical parts.
• N ise level varies and can be loud.
• W lling to work all shifts including Night Shift, weekends and during festivals holidays may be required.
• W lling to work on overtime as and when required.
• A le to read, write and take direction/instructions
• A le to frequently push, pull, squat, bend, and reach.
Preferred Skills and Qualification
• T e ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.
• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquette.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
A day in the life
• L stening to associates and be supportive to managers.
• A swering requests and always gets back to people.
• L ad by example, doing what we say and act how we say
• M st be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job.
• Mus exhibit the best behavior while at work.
• A ways be up to date with the latest techniques, tools, and processes.
• B right, honest, and be willing to accept mistakes.
• B willing to push their limits and accept more responsibilities.
BASIC QUALIFICATIONS
• T e ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquettes.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
PREFERRED QUALIFICATIONS
• T e ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual.• I able to give and receive feedback effectively.
• P ssess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention).
• H s experience using computers to develop materials, presentations and communicate through email.
• D monstrated positive work attitude and leadership skills.
• C mmitment to a culture of safety.
• A vance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement.
• E cellent written and oral communication, with good email etiquettes.
• S ould be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process.
• C rtification in Training and Development. (Preferred)
• E perience of learning team of trainers will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
This advertiser has chosen not to accept applicants from your region.
1
Corporate Training Manager
Kolkata, West Bengal
₹500000 - ₹1000000 Y
Apex Management Enterprise
Posted 1 day ago
Job Viewed
Job Description
HR Transformation, Training, Assessment Centre, Development Centre, Profiling of employees, behavioral assessments and patterning etc. Exclusive Plant Training and L&D.
This advertiser has chosen not to accept applicants from your region.
2
Training Specialist, Training Specialist
Mumbai, Maharashtra
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Basic Qualifications
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
Preferred Qualifications
Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Basic Qualifications
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
Preferred Qualifications
Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
3
Training Specialist, Training Specialist
Mumbai, Maharashtra
₹900000 - ₹1200000 Y
Amazon
Posted 1 day ago
Job Viewed
Job Description
DESCRIPTION
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)
PREFERRED QUALIFICATIONSRole requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
4
Training Specialist, Training Specialist
Mumbai, Maharashtra
ATSPL - Maharashtra - C56
Posted today
Job Viewed
Job Description
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
BASIC QUALIFICATIONS
Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)PREFERRED QUALIFICATIONS
Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
This advertiser has chosen not to accept applicants from your region.
5
Communication Coach, Corporate Training
Bengaluru, Karnataka
₹900000 - ₹1200000 Y
Onity Group Inc.
Posted 1 day ago
Job Viewed
Job Description
POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards.
JOB FUNCTION AND RESPONSIBILITIES:
- Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor
- Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.)
- Work closely with the BU to improve the performance of the bottom quartile in terms of NPS scores
- Motivating the advisors to improve their service and voice quality and reiterating importance of NPS
- Design and run campaigns to improve the overall NPS for the process
- Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial trainings on the top defect areas
- Arranging initiatives and/or campaigns with focus on voice and customer service quality
Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews
- Participate in Calibrations and achieve the variance targets laid down by the departments
- Conducting Refresher training sessions for the advisors as per standard monthly targets
QUALIFICATION:
- Graduation is mandatory
- Relevant 2-5 years of auditing & coaching experience in a Contact Center environment
- Good in Excel and strong written and Verbal Communication and Presentation skills
- Proficient in designing training modules and delivering refresher/remediation trainings
- Strong knowledge on Communication Skills & experience in training people on pronunciation, Sound Corruption, MTI, Customer Service, Grammar etc.
- Tactful in handling difficult situations and ability to multitask
- Ability to work under pressure and meet stringent call monitoring targets/willingness to work 24/7 - needs to be comfortable with working in night shifts
This advertiser has chosen not to accept applicants from your region.
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6
Communication Coach, Corporate Training
Mumbai, Maharashtra
PHH Mortgage
Posted today
Job Viewed
Job Description
POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards.
JOB FUNCTION AND RESPONSIBILITIES:
Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews
QUALIFICATION:
This advertiser has chosen not to accept applicants from your region.
7
Communication Coach, Corporate Training
Bengaluru, Karnataka
PHH Mortgage
Posted today
Job Viewed
Job Description
POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards.
JOB FUNCTION AND RESPONSIBILITIES:
Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews
QUALIFICATION:
This advertiser has chosen not to accept applicants from your region.
8
Corporate Client Training Specialist
₹180000 - ₹240000 Y
STJ's Super Foods
Posted 1 day ago
Job Viewed
Job Description
Key role and responsibilities
- Program Development: Create and update training materials, manuals, guides, and e-learning content to ensure they are relevant and informative.
Skills and Qualifications
- Communication Skills:Excellent written and verbal communication skills for delivering complex information and engaging with diverse audiences.
- Technical Proficiency:A strong understanding of the product or service to be trained, including its features and functionalities.
- Customer Focus:A customer-centric approach with the ability to understand and meet client needs and ensure a positive learning experience.
- Organizational Skills:Strong organizational abilities to manage training schedules, materials, and client interactions effectively.
- Adaptability:The ability to adapt to new technologies, evolving product features, and changing client requirements.
- Analytical Skills:The capacity to analyze training feedback and data to measure effectiveness and identify areas for improvement.
- Training Delivery:Conduct engaging training sessions and workshops for clients, both in-person and remotely, to impart knowledge and skills.
- Needs Assessment:Perform needs assessments and skills gap analyses to identify client needs and tailor training programs to specific requirements.
- Client Support:Provide post-training support to clients, addressing their questions, resolving issues, and ensuring they feel confident using the product.
- Cross-Functional Collaboration:Work closely with product development, sales, and customer success teams to gather feedback and ensure training content aligns with product updates and client goals.
- Performance Monitoring:Track and evaluate training effectiveness, using feedback and metrics to make adjustments and improve future programs.
- Onboarding & Relationship Building:Facilitate a smooth onboarding experience for new clients and play a crucial role in building a positive and lasting client relationship.
Job Type: Permanent
Pay: ₹ ₹600.00 per hour
Expected hours: 15 – 40 per week
Education:
- Master's (Required)
Experience:
- Training & development: 5 years (Required)
- Client training: 5 years (Required)
Language:
- English (Required)
- Hindi (Required)
License/Certification:
- Any Formal Training License or Certificate is must (Required)
Work Location: Remote
This advertiser has chosen not to accept applicants from your region.
9