1,393 Training Operations jobs in India
Mgr., Training Operations
Posted today
Job Viewed
Job Description
We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Numerator provides brands and retailers with a unique, 360-degree understanding of consumer behavior across the globe. We are shopper-centric, continuously monitoring the purchase and usage behavior through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
Role Overview
Numerator is looking for a talented and passionate Team Trainer to join our team in our India Vadodara office.
As part of our team, you will help Numerator achieve and maintain the team tasks accuracy in specific knowledge areas and act as the primary liaison between the Hub and local markets, ensuring exceptional service delivery and fostering strong stakeholder relationships.
You will play a key role in training, verifying the accuracy of team members' results and establishing actions to reinforce knowledge and achieve the accuracy goal. You will be the liaison role with the market experience teams to define and convey to the Vadodara team any changes or new requirements in the execution of tasks.
The position reports to Vadodara NI Regional Operations Centre (ROC) Director and is responsible to work in a team spirit. What we insist on is a constructive interaction with team members to give feedback and define the best learning path.
Responsibilities:
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To be the connection with the team of market experts of the local market to receive briefing on changes and new knowledge for the execution of tasks, agree quality targets and support local market transitions to the India Hub, ensuring on-time delivery with minimal disruption
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Manage the performance quality KPIs (Key Performance Indicators) of the tasks executed by the team members, analyze the results and give feedback to the each team member.
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Manage escalations promptly with thorough root cause analysis and preventive measures
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Define and carry out the training actions, including coaching to achieve the accuracy target
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To get a team motivated in learning, supported and with all the necessary knowledge to achieve the quality objectives
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Deliver regular performance reports with actionable insights.
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Manage transitions and migrations from local markets to the India Hub.
Key Requirements
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Strong interpersonal and relationship-building skills with the ability to build and maintain strong relationships with key onshore stakeholders.
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Must be detail-oriented and able to work independently.
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Bachelor’s degree in Business, Operations, or related field
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Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis.
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Strong problem-solving and experience with performance metrics.
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Excellent written and verbal communication skills to effectively communicate with diverse audiences.
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Experience with Basic and Advanced Microsoft Excel (e.g. Advanced Formulas; Pivot Tables)
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English & French professional proficiency – minimum B2 Level is required.
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3+ years working experience in market research or FMCG (Fast- Moving Consumer Goods) domain
With the following qualities…
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Facility to work by influence and being an empathetic person with the ability to influence and motivate
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Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
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Interested in cross-cultural collaboration.
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Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives.
Training Operations Executive
Posted today
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Job Description
**Salary**: INR 3.5 to 4.5 LPA (CTC)
Working Days: Monday to Friday
Location: Andheri West, Mumbai (Work From Office)
**Key Responsibilities**:
- Coordinate training programs and maintain the training calendar.
- Liaison with students and clients for nominations.
- Manage record-keeping, certifications, and attendance.
- Coordinate with faculty and ensure quality standards are maintained.
Training Operations Intern
Posted today
Job Viewed
Job Description
**1. Training Calendar & Scheduling Support**
- Assist in maintaining and updating the training calendar.
- Coordinate with trainers, participants, and venues to finalize schedules.
**2. Logistics & Resource Management**
- Support the arrangement of training venues, materials, and equipment.
- Ensure smooth set-up for physical and virtual sessions.
**3. Data & Documentation**
- Maintain participant databases, attendance records, and training trackers.
- Assist in preparing daily, weekly, and monthly training MIS reports.
**4. Session Support**
- Provide on-ground or virtual coordination during training sessions.
- Handle participant registrations, technical assistance, and resource distribution.
**5. Vendor & Stakeholder Coordination**
- Liaise with vendors for training-related services and supplies.
- Communicate updates to internal and external stakeholders as directed.
**6. Process Improvement & Research**
- Suggest improvements for streamlining training operations.
- Research tools and best practices for efficient learning delivery.
**Key Skills & Competencies**
- Strong organizational and multitasking skills.
- Detail-oriented with good problem-solving ability.
- Proficiency in MS Excel, PowerPoint, and Word.
- Comfortable using virtual meeting platforms (Zoom, MS Teams, Google Meet).
- Effective communication and coordination skills.
**Qualifications**
- **Postgraduate (PG)** in HR, Operations, Business Management, or related fields.
- Interest in training operations, project coordination, and process management.
- Multilingual capability (English, Hindi, and regional language) is preferred.
**Learning & Exposure**
- Practical experience in managing end-to-end training operations.
- Hands-on exposure to large-scale field training logistics.
- Interaction with trainers, project managers, and field teams.
- Mentorship from experienced operations and L&D professionals.
**Success Indicators**
- On-time and accurate execution of assigned operational tasks.
- Smooth delivery of training sessions without logístical gaps.
- High accuracy in training data and reporting.
- **Positive feedback from Lead - Training Operations and stakeholders.**
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹5,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Vasant Vihar-1, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Master's (required)
**Experience**:
- Training coordination: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 01/09/2025
Cluster Manager – Training & Operations- Sealdah
Posted 4 days ago
Job Viewed
Job Description
ROLE- Cluster Manager – Training & Operations- Kolkata (Dunlop)
Desired Profile
- Graduate/postgraduate in any discipline
- Experience in skill development Corporate CSR projects
- Good experience in operations and team management skills
- 7+ years of experience in the skilling sector with a focus on mobilization and placements
Operational Leadership
- Ensure seamless operation of multiple centers within the designated cluster.
- Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements
- Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives.
- Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination
- Oversee the coordination and execution of programs across the cluster.
- Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
- Enable implementation of execution plans to adhere to project mandates and timelines.
- Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement
- Liaison with internal stakeholders for operational requirements.
- Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
- Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
- Participate in formal meetings to share operational feedback with respective stakeholders.
- Effective enrolment strategy
People Management
- Train, and mentor center managers and support staff within the cluster.
- Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
- Enable optimal productivity level of reporting teams.
- Implement performance metrics to assess the effectiveness of center operations.
- Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans.
Resource Management:
- Manage budgetary resources effectively to maximize impact across all centers.
- Monitor and optimize resource allocation, including staffing, supplies, and equipment.
- Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Documentation, Compliance and Quality Assurance
- Prepare regular reports on program outcomes, financial performance, and other key metrics.
- Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits.
- Ensure compliance with relevant laws, regulations, and organizational standards.
- Implement quality assurance measures to uphold service excellence.
- Use of Technology tools and generate culture of technology adoption
Cluster Manager – Training & Operations- Sealdah
Posted today
Job Viewed
Job Description
ROLE- Cluster Manager – Training & Operations- Kolkata (Dunlop)
Desired Profile
- Graduate/postgraduate in any discipline
- Experience in skill development Corporate CSR projects
- Good experience in operations and team management skills
- 7+ years of experience in the skilling sector with a focus on mobilization and placements
Operational Leadership
- Ensure seamless operation of multiple centers within the designated cluster.
- Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements
- Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives.
- Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination
- Oversee the coordination and execution of programs across the cluster.
- Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
- Enable implementation of execution plans to adhere to project mandates and timelines.
- Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement
- Liaison with internal stakeholders for operational requirements.
- Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
- Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
- Participate in formal meetings to share operational feedback with respective stakeholders.
- Effective enrolment strategy
People Management
- Train, and mentor center managers and support staff within the cluster.
- Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
- Enable optimal productivity level of reporting teams.
- Implement performance metrics to assess the effectiveness of center operations.
- Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans.
Resource Management:
- Manage budgetary resources effectively to maximize impact across all centers.
- Monitor and optimize resource allocation, including staffing, supplies, and equipment.
- Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Documentation, Compliance and Quality Assurance
- Prepare regular reports on program outcomes, financial performance, and other key metrics.
- Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits.
- Ensure compliance with relevant laws, regulations, and organizational standards.
- Implement quality assurance measures to uphold service excellence.
- Use of Technology tools and generate culture of technology adoption
Cluster Manager – Training & Operations- Sealdah
Posted 4 days ago
Job Viewed
Job Description
Desired Profile
Graduate/postgraduate in any discipline
Experience in skill development Corporate CSR projects
Good experience in operations and team management skills
7+ years of experience in the skilling sector with a focus on mobilization and placements
Operational Leadership
Ensure seamless operation of multiple centers within the designated cluster.
Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements
Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives.
Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination
Oversee the coordination and execution of programs across the cluster.
Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
Enable implementation of execution plans to adhere to project mandates and timelines.
Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement
Liaison with internal stakeholders for operational requirements.
Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
Participate in formal meetings to share operational feedback with respective stakeholders.
Effective enrolment strategy
People Management
Train, and mentor center managers and support staff within the cluster.
Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
Enable optimal productivity level of reporting teams.
Implement performance metrics to assess the effectiveness of center operations.
Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans.
Resource Management:
Manage budgetary resources effectively to maximize impact across all centers.
Monitor and optimize resource allocation, including staffing, supplies, and equipment.
Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Documentation, Compliance and Quality Assurance
Prepare regular reports on program outcomes, financial performance, and other key metrics.
Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits.
Ensure compliance with relevant laws, regulations, and organizational standards.
Implement quality assurance measures to uphold service excellence.
Use of Technology tools and generate culture of technology adoption
Cluster Manager – Training & Operations- Sealdah
Posted 2 days ago
Job Viewed
Job Description
ROLE- Cluster Manager – Training & Operations- Kolkata (Dunlop)
Desired Profile
- Graduate/postgraduate in any discipline
- Experience in skill development Corporate CSR projects
- Good experience in operations and team management skills
- 7+ years of experience in the skilling sector with a focus on mobilization and placements
Operational Leadership
- Ensure seamless operation of multiple centers within the designated cluster.
- Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements
- Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives.
- Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination
- Oversee the coordination and execution of programs across the cluster.
- Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
- Enable implementation of execution plans to adhere to project mandates and timelines.
- Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement
- Liaison with internal stakeholders for operational requirements.
- Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
- Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
- Participate in formal meetings to share operational feedback with respective stakeholders.
- Effective enrolment strategy
People Management
- Train, and mentor center managers and support staff within the cluster.
- Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
- Enable optimal productivity level of reporting teams.
- Implement performance metrics to assess the effectiveness of center operations.
- Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans.
Resource Management:
- Manage budgetary resources effectively to maximize impact across all centers.
- Monitor and optimize resource allocation, including staffing, supplies, and equipment.
- Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Documentation, Compliance and Quality Assurance
- Prepare regular reports on program outcomes, financial performance, and other key metrics.
- Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits.
- Ensure compliance with relevant laws, regulations, and organizational standards.
- Implement quality assurance measures to uphold service excellence.
- Use of Technology tools and generate culture of technology adoption
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Operations - Training Coordinator
Posted today
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Job Description
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
**Requirements**:
- Qualification : Graduation
- Female only office;
- Need excellent communication skills
**70% job - Making calls to IT Talent and give details about company's courses**
**Managing the chat box and providing all efficient details to the customer.**
**Maintaining databases in Excel, sending mails, using the internet etc.**
**30% job - Administration & support activities as per instruction from seniors**
Duty time : Monday to Saturday 9.30am to 6pmExcellent friendly office atmosphere for working.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.74 - ₹25,000.86 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Greater Mumbai, Mumbai Suburban - 400080, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
Instructional Design
Posted 4 days ago
Job Viewed
Job Description
Job Title: Instructional Designer
Location: GLA University, Greater Noida
Department: CDOE
Job Type: Full-Time
Experience Required: 2–5 years
Job Summary:
GLA University is seeking a dynamic and creative Instructional Designer to join our academic development team. The ideal candidate will be responsible for designing, developing, and enhancing engaging and effective learning content for both online and blended learning environments. The role requires strong collaboration with subject matter experts (SMEs), faculty, and technical staff to create instructional materials aligned with learning objectives and pedagogical best practices.
Key Responsibilities:
- Collaborate with faculty and subject matter experts to design high-quality instructional content for academic programs.
- Develop instructional materials including course outlines, storyboards, e-learning modules, video scripts, assessments, and guides.
- Apply instructional design theories, adult learning principles, and modern teaching strategies to curriculum development.
- Convert traditional classroom content into interactive and engaging online modules using tools like Articulate Storyline, Adobe Captivate, or similar.
- Use Learning Management Systems (LMS) such as Moodle, Blackboard, or Canvas to organize and deploy learning materials.
- Conduct needs assessments and learner analysis to inform course design decisions.
- Continuously evaluate and improve course content based on feedback, performance data, and learning analytics.
- Ensure all content meets quality, accessibility, and instructional design standards.
Qualifications:
Education:
- Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field (Master’s preferred).
Experience:
- 2–5 years of experience in instructional design, preferably in higher education or e-learning environments.
Skills:
- Proficiency in authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, or similar.
- Strong understanding of pedagogical principles and curriculum development.
- Excellent communication, collaboration, and project management skills.
- Ability to manage multiple projects and meet deadlines in a dynamic environment.
- Familiarity with SCORM/AICC standards and LMS platforms.
Preferred Attributes:
- Experience working in a university setting.
- Knowledge of graphic design and video editing tools is an added advantage.
- Certification in instructional design or e-learning is a plus.
Instructional Design
Posted today
Job Viewed
Job Description
Job Title: Instructional Designer
Location: GLA University, Greater Noida
Department: CDOE
Job Type: Full-Time
Experience Required: 2–5 years
Job Summary:
GLA University is seeking a dynamic and creative Instructional Designer to join our academic development team. The ideal candidate will be responsible for designing, developing, and enhancing engaging and effective learning content for both online and blended learning environments. The role requires strong collaboration with subject matter experts (SMEs), faculty, and technical staff to create instructional materials aligned with learning objectives and pedagogical best practices.
Key Responsibilities:
- Collaborate with faculty and subject matter experts to design high-quality instructional content for academic programs.
- Develop instructional materials including course outlines, storyboards, e-learning modules, video scripts, assessments, and guides.
- Apply instructional design theories, adult learning principles, and modern teaching strategies to curriculum development.
- Convert traditional classroom content into interactive and engaging online modules using tools like Articulate Storyline, Adobe Captivate, or similar.
- Use Learning Management Systems (LMS) such as Moodle, Blackboard, or Canvas to organize and deploy learning materials.
- Conduct needs assessments and learner analysis to inform course design decisions.
- Continuously evaluate and improve course content based on feedback, performance data, and learning analytics.
- Ensure all content meets quality, accessibility, and instructional design standards.
Qualifications:
Education:
- Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field (Master’s preferred).
Experience:
- 2–5 years of experience in instructional design, preferably in higher education or e-learning environments.
Skills:
- Proficiency in authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, or similar.
- Strong understanding of pedagogical principles and curriculum development.
- Excellent communication, collaboration, and project management skills.
- Ability to manage multiple projects and meet deadlines in a dynamic environment.
- Familiarity with SCORM/AICC standards and LMS platforms.
Preferred Attributes:
- Experience working in a university setting.
- Knowledge of graphic design and video editing tools is an added advantage.
- Certification in instructional design or e-learning is a plus.