137 Training Programs jobs in India

Coffee Trainer & People Development

Purpose of the Role:

The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth.

Key Responsibilities and Accountabilities:

1. Training Design and Delivery:

• Design and implement training programs including onboarding, technical skills, customer service, and leadership development.
• Conduct hands-on training sessions for F&B operations, including coffee preparation techniques, product knowledge, and equipment handling.
• Deliver soft skills and professional development programs to enhance team collaboration and customer service excellence.

1. Training Needs Analysis:

• Identify training requirements through assessments, audits, feedback, and collaboration with employees and managers.
• Develop learning frameworks to address skill gaps and improve operational effectiveness across all levels.

3) Evaluation and Reporting:

• Monitor the impact of training programs through assessments, feedback, and performance metrics.
• Prepare regular reports on training effectiveness, ROI, and skill development progress.

4) Regional and Cafe-Specific Initiatives:

• Collaborate with regional and café teams to implement tailored training programs that align with specific operational needs.
• Facilitate skill development initiatives at café levels to improve service quality and compliance with hygiene and safety standards.

5) Budget and Resource Management:

• Ensure training programs operate within budgetary constraints while maximizing resource efficiency.
• Optimize vendor relationships for sourcing high-quality training materials and tools, if any.

6) Quality Control and Continuous Improvement:

• Set and maintain quality standards for F&B preparation, customer service, and learning effectiveness.
• Stay informed about industry trends, best practices, and emerging technologies to enhance training programs.

7) Scheduling and Coordination:

• Develop and maintain a comprehensive training calendar to ensure timely and consistent delivery of programs.
• Coordinate with HR, regional teams, and store managers to minimize disruption during training sessions.

Performance Measures and Indicators:

• Training Program Effectiveness and ROI
• Skill Development Metrics (F&B and L&D)
• Adherence to Training Calendar
• Customer Satisfaction Scores
• Certification Rates for Technical and Leadership Programs
• Compliance with Quality, Safety, and Allergen Standards
• Budget Optimization and Cost-Effectiveness
• Employee Retention and Development

Educational Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Education, or a related field.
• Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred.

Experience:

• 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs.
• Experience in coffee brand chains is an advantage.

Functional Skills Required:

• Proficiency in adult learning principles, instructional design, and training methodologies.
• Strong organizational and project management skills.
• Effective communication, interpersonal, and stakeholder engagement abilities.
• Analytical skills for evaluating training impact and identifying improvement areas.
• Customer service orientation to ensure alignment with business goals.

Technical Skills Required:

• Proficiency with Learning Management Systems (LMS) and e-learning tools.
• Knowledge of F&B operations, including coffee preparation techniques and safety standards.
• Data analysis and reporting proficiency using tools like Excel or Power BI.
• Familiarity with communication and collaboration platforms like Microsoft Teams, and Google Meet.

Coffee Trainer & People Development

Purpose of the Role:

The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth.

Key Responsibilities and Accountabilities:

1. Training Design and Delivery:

• Design and implement training programs including onboarding, technical skills, customer service, and leadership development.
• Conduct hands-on training sessions for F&B operations, including coffee preparation techniques, product knowledge, and equipment handling.
• Deliver soft skills and professional development programs to enhance team collaboration and customer service excellence.

1. Training Needs Analysis:

• Identify training requirements through assessments, audits, feedback, and collaboration with employees and managers.
• Develop learning frameworks to address skill gaps and improve operational effectiveness across all levels.

3) Evaluation and Reporting:

• Monitor the impact of training programs through assessments, feedback, and performance metrics.
• Prepare regular reports on training effectiveness, ROI, and skill development progress.

4) Regional and Cafe-Specific Initiatives:

• Collaborate with regional and café teams to implement tailored training programs that align with specific operational needs.
• Facilitate skill development initiatives at café levels to improve service quality and compliance with hygiene and safety standards.

5) Budget and Resource Management:

• Ensure training programs operate within budgetary constraints while maximizing resource efficiency.
• Optimize vendor relationships for sourcing high-quality training materials and tools, if any.

6) Quality Control and Continuous Improvement:

• Set and maintain quality standards for F&B preparation, customer service, and learning effectiveness.
• Stay informed about industry trends, best practices, and emerging technologies to enhance training programs.

7) Scheduling and Coordination:

• Develop and maintain a comprehensive training calendar to ensure timely and consistent delivery of programs.
• Coordinate with HR, regional teams, and store managers to minimize disruption during training sessions.

Performance Measures and Indicators:

• Training Program Effectiveness and ROI
• Skill Development Metrics (F&B and L&D)
• Adherence to Training Calendar
• Customer Satisfaction Scores
• Certification Rates for Technical and Leadership Programs
• Compliance with Quality, Safety, and Allergen Standards
• Budget Optimization and Cost-Effectiveness
• Employee Retention and Development

Educational Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Education, or a related field.
• Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred.

Experience:

• 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs.
• Experience in coffee brand chains is an advantage.

Functional Skills Required:

• Proficiency in adult learning principles, instructional design, and training methodologies.
• Strong organizational and project management skills.
• Effective communication, interpersonal, and stakeholder engagement abilities.
• Analytical skills for evaluating training impact and identifying improvement areas.
• Customer service orientation to ensure alignment with business goals.

Technical Skills Required:

• Proficiency with Learning Management Systems (LMS) and e-learning tools.
• Knowledge of F&B operations, including coffee preparation techniques and safety standards.
• Data analysis and reporting proficiency using tools like Excel or Power BI.
• Familiarity with communication and collaboration platforms like Microsoft Teams, and Google Meet.

Key Responsibilities:

Design and deliver engaging training programs for franchisee teams on:

●Communication & Client Handling

●Sales Enablement and Product Pitching

●Compliance & Regulatory Awareness

●Conduct induction and ongoing training for new and existing franchisees.

●Develop customized content and e-learning modules tailored to the stockbroking business.

●Regularly evaluate training effectiveness and implement improvements.

●Partner with business heads and regional teams to identify capability gaps.

●Create dashboards, feedback systems, and MIS reports on training impact.

Requirements:

•6 to 8 years of experience in training, preferably in the stockbroking/franchisee business.

•Strong exposure to soft skills delivery and retail investor education.

•Excellent facilitation and presentation skills.

•Experience working with regional branches and traveling for training rollouts.

•Knowledge of capital markets products (equities, derivatives, MF, etc.) is a strong plus.

Language proficiency: English and regional language (preferred).

Preferred Background:

○Bachelor’s/Master’s in Finance, Management, or related fields.

○Certification in NISM modules or L&D programs is an added advantage.

Why Join Us:

Work with one of India’s leading stockbroking houses with a legacy of 3 decades.

Be a part of a growing Learning & Development team impacting pan-India operations.

Exposure to digital tools, LMS platforms, and innovative delivery models.

At GKM IT , we are committed to fostering a culture of continuous learning and development. As a Training & Development Executive , you will play a crucial role in enhancing the skills and performance of our team, aligning training initiatives with business objectives, and driving professional growth across the organization.

• Candidates must have a minimum of 5 years of relevant experience
  

• Conduct training needs analysis to identify skill gaps across the organization
  

• Design, implement, and oversee training programs aligned with organizational goals
  

• Manage training budgets and allocate resources effectively
  

• Deliver training sessions or coordinate with external trainers
  

• Evaluate training effectiveness using metrics and feedback
  

• Stay updated with industry trends and modern training methodologies
  

• Collaborate with HR and management to align training with career development and succession planning
  

• Develop training materials, manuals, and e-learning content
  

• Promote a culture of continuous learning and professional development
  

• Provide reports on training outcomes, feedback, and overall impact
  

• Conduct mock interviews to prepare employees for client-facing roles and offer constructive feedback
  

• Analyze and review resumes for clarity, relevance, structure, and alignment with job/client requirements
  

• Strong communication skills to convey complex information to varied audiences
  

• Solid technical knowledge relevant to IT tools and technologies
  

• Proficiency in instructional design for effective training creation
  

• Project management skills to lead training initiatives within deadlines
  

• Ability to assess and evaluate training impact and apply improvements
  

• Capability to coach and mentor employees for growth
  

• Adaptability in adjusting training strategies based on learner needs and technological advancements
  

• Strong interpersonal skills for collaboration with teams and stakeholders
  

• Analytical skills to assess training needs and measure success
  

• Familiarity with Learning Management Systems (LMS) for managing training delivery and tracking
  

We don’t just hire employees—we invest in people. At GKM IT, we’ve designed a benefits experience that’s thoughtful, supportive, and actually useful. Here’s what you can look forward to:

• Top-Tier Work Setup
  You’ll be equipped with a premium MacBook and all the accessories you need. Great tools make great work.
• Flexible Schedules & Remote Support
  Life isn’t 9-to-5. Enjoy flexible working hours, emergency work-from-home days, and utility support that makes remote life easier.
• Quarterly Performance Bonuses
  We don’t believe in waiting a whole year to celebrate your success. Perform well, and you’ll see it in your pay check—quarterly.
• Learning is Funded Here
  Conferences, courses, certifications—if it helps you grow, we’ve got your back. We even offer a dedicated educational allowance.
• Family-First Culture
  Your loved ones matter to us too. From birthday and anniversary vouchers (Amazon, BookMyShow) to maternity and paternity leaves—we’re here for life outside work.
• Celebrations & Gifting, The GKM IT Way
  Onboarding hampers, festive goodies (Diwali, Holi, New Year), and company anniversary surprises—it’s always celebration season here.
• Team Bonding Moments
  We love food, and we love people. Quarterly lunches, dinners, and fun company retreats help us stay connected beyond the screen.
• Healthcare That Has You Covered
  Enjoy comprehensive health insurance for you and your family—because peace of mind shouldn’t be optional.
• Extra Rewards for Extra Effort
  Weekend work doesn’t go unnoticed, and great referrals don’t go unrewarded. From incentives to bonuses—you’ll feel appreciated.
  

Job Role: Training & Development Specialist

Location: Chennai

Industry: Manufacturing

Experience: 4-6 yrs

Education: MBA in HR

Job Role:

1. Training Needs Analysis (TNA):

• Conduct skills gap analysis through surveys, performance reviews, and employee feedback.
• Work with department heads to identify training priorities and development areas.

2. Training Program Development:

• Design and develop training modules (technical, behavioral, soft skills, compliance, leadership, etc.).
• Customize training content to fit organizational goals and employee roles.
• Leverage e-learning tools, LMS, and digital platforms for online training.

3. Training Delivery & Coordination:

• Conduct classroom training, virtual training, and workshops.
• Coordinate external trainers, facilitators, and third-party training vendors.

4. Compliance & Mandatory Training:

• Ensure employees complete mandatory training programs (e.g., POSH, workplace safety, data security). Maintain compliance with statutory and regulatory training requirements.

5. Learning & Development (L&D) Initiatives:

• Implement leadership development programs for high-potential employees.
• Promote cross-functional training and career growth opportunities.

6. Training Evaluation & ROI Measurement:

• Assess training e ectiveness through feedback, post-training assessments, and employee performance improvements.
• Track training impact using KPIs, learning analytics, and reporting tools.
• Prepare monthly and annual training reports for management.

At GKM IT , we are committed to fostering a culture of continuous learning and development. As a Training & Development Executive , you will play a crucial role in enhancing the skills and performance of our team, aligning training initiatives with business objectives, and driving professional growth across the organization.

• Candidates must have a minimum of 5 years of relevant experience
  

• Conduct training needs analysis to identify skill gaps across the organization
  

• Design, implement, and oversee training programs aligned with organizational goals
  

• Manage training budgets and allocate resources effectively
  

• Deliver training sessions or coordinate with external trainers
  

• Evaluate training effectiveness using metrics and feedback
  

• Stay updated with industry trends and modern training methodologies
  

• Collaborate with HR and management to align training with career development and succession planning
  

• Develop training materials, manuals, and e-learning content
  

• Promote a culture of continuous learning and professional development
  

• Provide reports on training outcomes, feedback, and overall impact
  

• Conduct mock interviews to prepare employees for client-facing roles and offer constructive feedback
  

• Analyze and review resumes for clarity, relevance, structure, and alignment with job/client requirements
  

• Strong communication skills to convey complex information to varied audiences
  

• Solid technical knowledge relevant to IT tools and technologies
  

• Proficiency in instructional design for effective training creation
  

• Project management skills to lead training initiatives within deadlines
  

• Ability to assess and evaluate training impact and apply improvements
  

• Capability to coach and mentor employees for growth
  

• Adaptability in adjusting training strategies based on learner needs and technological advancements
  

• Strong interpersonal skills for collaboration with teams and stakeholders
  

• Analytical skills to assess training needs and measure success
  

• Familiarity with Learning Management Systems (LMS) for managing training delivery and tracking
  

We don’t just hire employees—we invest in people. At GKM IT, we’ve designed a benefits experience that’s thoughtful, supportive, and actually useful. Here’s what you can look forward to:

• Top-Tier Work Setup
  You’ll be equipped with a premium MacBook and all the accessories you need. Great tools make great work.
• Flexible Schedules & Remote Support
  Life isn’t 9-to-5. Enjoy flexible working hours, emergency work-from-home days, and utility support that makes remote life easier.
• Quarterly Performance Bonuses
  We don’t believe in waiting a whole year to celebrate your success. Perform well, and you’ll see it in your pay check—quarterly.
• Learning is Funded Here
  Conferences, courses, certifications—if it helps you grow, we’ve got your back. We even offer a dedicated educational allowance.
• Family-First Culture
  Your loved ones matter to us too. From birthday and anniversary vouchers (Amazon, BookMyShow) to maternity and paternity leaves—we’re here for life outside work.
• Celebrations & Gifting, The GKM IT Way
  Onboarding hampers, festive goodies (Diwali, Holi, New Year), and company anniversary surprises—it’s always celebration season here.
• Team Bonding Moments
  We love food, and we love people. Quarterly lunches, dinners, and fun company retreats help us stay connected beyond the screen.
• Healthcare That Has You Covered
  Enjoy comprehensive health insurance for you and your family—because peace of mind shouldn’t be optional.
• Extra Rewards for Extra Effort
  Weekend work doesn’t go unnoticed, and great referrals don’t go unrewarded. From incentives to bonuses—you’ll feel appreciated.
  

About Café Coffee Day

Café Coffee Day is India's largest café chain in terms of the number of café outlets with more than 460 cafes across the country. CCD, as it is popularly called, opened its first café in Bengaluru in 1996 and has pioneered the coffee culture in the chained café segment in India by bringing in a range of delectable food and beverage products served in a contemporary, youthful ambience, and offering a variety of novel experiences - all with a promise of “A lot can happen over coffee!". CCD operates through Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited. CDGL is arguably India’s largest coffee retail conglomerate with leadership position also in the automated beverage dispensing solutions under the brand name Coffee Day Beverages with distribution across more than 1330+ towns and cities across India. CDGL also operates a network of 280+ refreshment kiosks offering affordable food and beverages for on-the-go customers under the Coffee Day Xpress brand name.

Coffee Trainer & People Development

Key Responsibilities:

Purpose of the Role:

The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth.

Key Responsibilities and Accountabilities:

1)Training Design and Delivery:

Design and implement training programs including onboarding, technical skills, customer service, and leadership development.

Conduct hands-on training sessions for F&B operations, including coffee preparation techniques, product knowledge, and equipment handling.

Deliver soft skills and professional development programs to enhance team collaboration and customer service excellence.

2)Training Needs Analysis:

Identify training requirements through assessments, audits, feedback, and collaboration with employees and managers.

Develop learning frameworks to address skill gaps and improve operational effectiveness across all levels.

3) Evaluation and Reporting:

Monitor the impact of training programs through assessments, feedback, and performance metrics.

Prepare regular reports on training effectiveness, ROI, and skill development progress.

4) Regional and Cafe-Specific Initiatives:

Collaborate with regional and café teams to implement tailored training programs that align with specific operational needs.

Facilitate skill development initiatives at café levels to improve service quality and compliance with hygiene and safety standards.

5) Budget and Resource Management:

Ensure training programs operate within budgetary constraints while maximizing resource efficiency.

Optimize vendor relationships for sourcing high-quality training materials and tools, if any.

6) Quality Control and Continuous Improvement:

Set and maintain quality standards for F&B preparation, customer service, and learning effectiveness.

Stay informed about industry trends, best practices, and emerging technologies to enhance training programs.

7) Scheduling and Coordination:

Develop and maintain a comprehensive training calendar to ensure timely and consistent delivery of programs.

Coordinate with HR, regional teams, and store managers to minimize disruption during training sessions.

Performance Measures and Indicators:

Training Program Effectiveness and ROI

Skill Development Metrics (F&B and L&D)

Adherence to Training Calendar

Customer Satisfaction Scores

Certification Rates for Technical and Leadership Programs

Compliance with Quality, Safety, and Allergen Standards

Budget Optimization and Cost-Effectiveness

Employee Retention and Development

Educational Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, Education, or a related field.

Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred.

Experience:

4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs.

Experience in coffee brand chains is an advantage.

Functional Skills Required:

Proficiency in adult learning principles, instructional design, and training methodologies.

Strong organizational and project management skills.

Effective communication, interpersonal, and stakeholder engagement abilities.

Analytical skills for evaluating training impact and identifying improvement areas.

Customer service orientation to ensure alignment with business goals.

Technical Skills Required:

Proficiency with Learning Management Systems (LMS) and e-learning tools.

Knowledge of F&B operations, including coffee preparation techniques and safety standards.

Data analysis and reporting proficiency using tools like Excel or Power BI.

Familiarity with communication and collaboration platforms like Microsoft Teams, and Google Meet.

Language: Strong English communication skills are a mandatory requirement.

This role will involve frequent travel to Maharashtra, Goa, Gujarat, and Madhya Pradesh.