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Job summary

Training Specialist Job Description

At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.

Trainer Best Behavior

1- Listening to associates and be supportive to managers.

2- Answering requests and always gets back to people.

3- Lead by example, doing what we say and act how we say.

4- Must be approachable.

5- Must exhibit the best behavior while at work.

6- Always be up to date with the latest techniques, tools, and processes.

7- Be right, honest, and be willing to accept mistakes.

8- Be willing to push their limits and accept more responsibilities.

9- Drive in quality & learning related metrics

10- Conducting chime sessions & class room training sessions to the stake holders

Key job responsibilities

Job Responsibilities:

1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.

2. Managing live performance metrices end to end for the assigned territory.

3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.

4. Maintaining data and analysis through reports on excel (as per business requirement)

5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.

6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.

7. Identifying learning coaches & certifying them.

8. Lead the individual improvement projects to enhance the business performance.

9.Drive Quality & Learning metrics

10.Conducting chime sessions & Class room sessions to the stake holders

A day in the life

• Track the day to day business metrics and plan to visit the mapped stations for metric improvement
• Daily Reporting's and progress updates
• Involve and engage well with mapped LA/LGs for daily L&D activities

Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)

Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Key Responsibilities:

• Conduct training needs analysis, develop training calendars, deliver sessions, and maintain training records.
• Proven experience in Elevator Installation, Quality, or Service.
• Localize and adapt technical documentation and training materials.
• Maintain proper records for PPEs and tools; ensure regular inspections and compliance.
• Ensure operational readiness of all VT Lab equipment and carry out troubleshooting and commissioning support activities when required.
• Perform hazard and risk analysis to support safe training delivery.
• Keep training content updated in line with latest code revisions, method changes, and product updates.
• Support training feedback collection, post-training assessments, and identify areas for development.
• Maintain strict adherence to health, safety, and well-being protocols in all training practices.
• Participate in investigations for incidents and severe near-misses and contribute to preventive actions.
• Attend Train-the-Trainer (TTT) programs to stay current on new products, methods, and safety updates.
• Continuously build capability in training delivery, including the adoption of modern learning techniques.
• Actively support educational partnerships, collaborate with institutions, and engage with students exploring field career opportunities.
• IoT, basic computer operations, familiarity with e-learning platforms, virtual learning tools, and effective training delivery methods.
• Language Proficiency: Fluent in English and Hindi (reading, writing, and speaking).

Role: Training Specialist

Location: 4th Floor, Building A 2, Near Courtyard Marriott, Sarabhai Campus, Genda Circle, Vadodara

Time: 3pm to 12 AM (Shift allowances provided as per policy)

Visit us @ - Magnit | Industry-leading integrated workforce management platform )

About the Role:

• Coordinating training programs - schedule of classes, including facilities allocation, materials and pre- and post-work communication, and post-session evaluations. Sending vendor communications, including instructor packets and onsite instructor access, rosters, onsite support coordinator invites, door signage, room set up documents.
• Executing all tasks and duties associated with implementing assigned courses and programs. Researching and locating availability of training locations.
• Roster processing including marking learners successful, unsuccessful and no shows as per roster sign in sheets, adjusting prices, swapping of learns, reschedule. Coordinating with Internal Vendor management team & Virtual class operations team for smooth flow of sessions Identifying problems and root causes, taking a consultative approach to assist with resolution.
• Assisting with updates and revisions to training program-related processes, procedures, and supporting documentation.
• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Ready to learn and take LMS responsibilities.
• Evaluates program effectiveness through assessments, surveys, and feedback, as per Seniors guidance.
• Performs other related duties as required.
• Coordinating and supporting end-to-end process of training programs.

What Magnit offers you: At Magnit, youll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. Youll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your communityRole & responsibilities

Preferred candidate profile

Responsibilities:

• Train on Data Analytics, Data Science, SAS, Python, ML & BI tools
• Deliver hands-on sessions & projects
• Design & Teach data prep, viz & modeling
• Mentor learners on practical apps & best practices
• Assess progress & provide feedback

Job Title: Learning & Development Specialist/Administrator

Location: Bengaluru, India

Department: Human Resources – Learning & Development

Reports To: L&D Manager

If this opportunity interests you, please share your updated resume to with below details.

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Position Summary:

Computacenter is seeking a detail-oriented and proactive Learning & Development Administrator to support the delivery of learning initiatives across regions. This role involves close coordination with our master training vendor, managing end-to-end program logistics, overseeing learner experience, and maintaining accurate reporting on training effectiveness, participation, and compliance. The ideal candidate will have strong communication skills, a collaborative mindset, and a passion for continuous improvement in learning delivery.

Key Responsibilities:

Program Management & Coordination

• Manage end-to-end execution of learning programs, including scheduling, logistics, and stakeholder communication
• Coordinate closely with our master training vendor to ensure timely delivery and quality of workshops
• Monitor program timelines, attendance, and completion status

New Employee Induction

• Conduct and manage new employee induction for new hires in India
• Ensure induction modules are delivered consistently and effectively
• Collect and analyze feedback to enhance the experience

Learning Experience & Feedback

• Own the learner experience across all programs, ensuring engagement and relevance
• Collect, analyze, and report on learner feedback to inform program improvements
• Collaborate with facilitators and internal teams to enhance content and delivery

Training Reporting

• Periodic reports on training effectiveness, participation, and compliance
• Ensure data accuracy and support audit requirements

LMS Administration

• Manage content and user experience on the Learning Management System (LMS)
• Collaborate with internal teams to enhance LMS functionality and reporting

Stakeholder Communication

• Present program updates and insights to internal and external stakeholders
• Work with internal Communications to develop and share learning communications

Continuous Improvement

• Stay informed on L&D trends and best practices
• Actively seek feedback and contribute to the evolution of learning strategies
• Support innovation in learning design and delivery

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Communications, Psychology, Education , or a related field
• Minimum of 7 years of total work experience , with at least 4 years in core L&D roles
• Experience working in a multi-regional or cross-cultural environment
• Hands-on experience with Learning Management Systems (LMS)
• Strong organizational, coordination, and stakeholder management skills
• Excellent verbal and written communication; confident presenter
• Proficiency in MS Office (Excel, PowerPoint) and data reporting tools
• Demonstrated openness to learning, feedback, and collaboration

HCLTech Hiring | Hyderabad | BackOffice Trainers

3 - 6 years

Salary :Not Disclosed

Location: Hyderabad

US Shifts only

Job description

Essential Duties and Responsibilities (Backoffice Trainer)

The Back Office Trainer is responsible for designing, delivering, and evaluating training programs for back-office staff. This role ensures that employees are equipped with the necessary skills, knowledge, and tools to perform administrative, data management, and support functions efficiently and in compliance with company standards.

Desired Skills & Qualifications:

• Excellent written and verbal communication skills.
• Must be a Graduate / Postgraduate.
• 3-6 years of experience as Trainer/Training Developer or relevant.
• Training Content Creations for Training Developer role would be a plus.

Role: Corporate Training - Other

Industry Type: IT Services & Consulting

Department: Teaching & Training

Employment Type: Full Time, Permanent

Role Category: Corporate Training

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred key skills

Back Office Trainer Training Developer Back Office Trainers

Training Analysis Training Needs Behavioral Training LMS Training And Development Learning And Development Training Modules Corporate Training Training Management Training Delivery

Pls share your resume

• raining completion reports and assessment scores
• Process-specific training content and updates
• Compliance and audit readiness documentation
• Feedback and improvement plans for trainees
• Monthly training dashboards and performance insights

Success Metrics:

• Training-to-floor readiness rate
• Reduction in compliance errors and escalations
• Improvement in QA scores and customer satisfaction
• Positive feedback from operations and clients
• Timely completion of training schedules and ramp-ups

1. Job Purpose:-

To drive people capability building and talent management initiatives across the organization through structured frameworks, robust processes, and data-driven insights. Responsible for enabling growth, sustainability, governance, and people centricity via training, SOP development, talent journeys, and project delivery.

2. Key Result Areas (KRAs) and Responsibilities:-

A. Growth & Capability Building

• Develop, execute, and continuously improve the POC Framework.
• Conduct Training Need Analysis (TNA), Training Need Identification (TNI), and deliver training interventions.
• Map training plans to business requirements and maintain a capability dashboard.
• Drive training throughput and ensure execution.
• Maintain and update records – dashboards, calendars, reports.
• Ensure closure of training milestones as per defined schedules.
• Adhere to SOPs and enable organisational process improvements.
• Develop, implement, and monitor adherence to new/existing processes and SOPs.
• Drive alignment meetings and internal communication with trainers.

B. Projects and Innovation

• Lead projects such as:
• Development of sales models and modules.
• Design and implementation of LMS & automation for training and operational processes.
• Rollout of engagement platforms.
• Support franchise onboarding and career progression programs across corporate and business units.

C. Talent Management & Employee Journey

• Manage employee lifecycle mapping and progression frameworks.
• Skill mapping and optimising talent using OSM (Organisation Structure Mapping).
• Design, execute and monitor career progression and IJP (Internal Job Posting) avenues.
• Foster retention through Individual/Organizational Development Planning (IDP/ODP/ADP).

D. Learning Journey

• Curate and update service training modules for internal/external stakeholders.
• Conduct audits to measure training delivery quality.
• Ensure TTT (Train-the-Trainer) programs are regularly conducted.
• Track trends and innovations for module enhancement.

E. Governance & Compliance

• Oversee POC operational processes and program adherence.
• Ensure preparation, adherence, and review of key documents (CPP, MAS, requisition, and hierarchy sheets).
• Lead the design and implementation of organizational SOPs and compliance processes.
• Organize regular townhalls and coordinate timely report submissions.

F. People Centricity & Organizational Development

• Champion people alignment and organizational goals.
• Create and implement career progression paths.
• Drive mutual alignment through escalations management, redressal committees, and sign-off processes.
• Support franchisee structure alignment and drive operational effectiveness at outlet level.

G. Stakeholder/Team Management

• Facilitate team education, skill development, and performance review.
• Upskill internal and external trainers/teams according to the framework.
• Timely talent recognition and remedial planning.
• Drive cross-functional team alignment and performance enhancement.

3. Key Performance Indicators (KPIs)

• % completion of capability building initiatives vs. plan
• Training attendance and throughput metrics
• Adherence to SOP and reporting deadlines
• Employee retention and internal movement statistics
• Timeliness and quality of career pathing and progression frameworks
• Stakeholder feedback: satisfaction and engagement scores

4. Short-/Mid-/Long-Term Milestones

(Illustrative only; refer to Milestones worksheet for full list)

• Short Term: Conduct Tell Me sessions, daily hygiene re-implementation, team KRA/KPI setting, corporate CPP framework design.
• Mid Term: Rework and alignment of training modules, mapping skill-designation alignment, mentor-buddy system post-NHOP.
• Long Term: Expansion of trainers through IJP, master module development for leadership, L&D perspective integration.

5. Requirements

• Education: Graduate in HR, Business Administration, or relevant field; specialized certifications in L&D/Talent Management preferred.
• Experience: 4-7 years in Learning & Development, Talent Management, or Capability Building roles; prior experience with SOP/process development required.
• Skills:
• Strong planning, project management, and documentation abilities
• Excellent communication, stakeholder management, and facilitation skills
• Data-driven, strong on process orientation
• Ability to develop and implement digital training tools

6. Key Relationships

• Internal: All business verticals (Salon, Skin, Clinic, Ops, etc.), Trainers, Business Heads, Corporate HR
• External: Franchise partners, Training vendors, Automation/LMS providers

7. Success Profile

• Consistently meets or exceeds defined KRAs and KPIs
• Proactive in driving business-linked interventions
• Recognised for outstanding organizational value contribution
• Demonstrated ability to enable sustainable capability building

Working Days:- 6 Days ( Sunday Off)

Location:- Koramangala, Bangalore