237 Transaction Processing jobs in India
Supervisor, Transaction Processing
Bangalore, Karnataka
Conduent
Posted 3 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for team success.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supports financial management.
+ Supervises resources.
+ Contributes to business growth and efficiencies.
+ Responsible for performance management and conducting performance reviews.
+ Manages escalated issues and complex tasks.
+ Acts as Subject Matter Expert (SME).
+ Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
+ Ensures Quality is met for all volumes processed during shifts.
+ Ensures appropriate staffing; interviews candidates.
+ Collaborates with Managers on key performance measures identified by the client.
+ Facilitates work allocation.
+ Tracks and monitors daily and monthly reporting.
+ Participates in progress improvement without impact to quality of work.
+ Communicates with teams and Managers to provide work status.
+ Participates in meetings with internal teams and external clients.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for team success.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supports financial management.
+ Supervises resources.
+ Contributes to business growth and efficiencies.
+ Responsible for performance management and conducting performance reviews.
+ Manages escalated issues and complex tasks.
+ Acts as Subject Matter Expert (SME).
+ Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
+ Ensures Quality is met for all volumes processed during shifts.
+ Ensures appropriate staffing; interviews candidates.
+ Collaborates with Managers on key performance measures identified by the client.
+ Facilitates work allocation.
+ Tracks and monitors daily and monthly reporting.
+ Participates in progress improvement without impact to quality of work.
+ Communicates with teams and Managers to provide work status.
+ Participates in meetings with internal teams and external clients.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
0
Supervisor, Transaction Processing
Kochi, Kerala
Conduent
Posted 3 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for team success.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supports financial management.
+ Supervises resources.
+ Contributes to business growth and efficiencies.
+ Responsible for performance management and conducting performance reviews.
+ Manages escalated issues and complex tasks.
+ Acts as Subject Matter Expert (SME).
+ Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
+ Ensures Quality is met for all volumes processed during shifts.
+ Ensures appropriate staffing; interviews candidates.
+ Collaborates with Managers on key performance measures identified by the client.
+ Facilitates work allocation.
+ Tracks and monitors daily and monthly reporting.
+ Participates in progress improvement without impact to quality of work.
+ Communicates with teams and Managers to provide work status.
+ Participates in meetings with internal teams and external clients.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for team success.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supports financial management.
+ Supervises resources.
+ Contributes to business growth and efficiencies.
+ Responsible for performance management and conducting performance reviews.
+ Manages escalated issues and complex tasks.
+ Acts as Subject Matter Expert (SME).
+ Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
+ Ensures Quality is met for all volumes processed during shifts.
+ Ensures appropriate staffing; interviews candidates.
+ Collaborates with Managers on key performance measures identified by the client.
+ Facilitates work allocation.
+ Tracks and monitors daily and monthly reporting.
+ Participates in progress improvement without impact to quality of work.
+ Communicates with teams and Managers to provide work status.
+ Participates in meetings with internal teams and external clients.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
1
Supervisor, Transaction Processing
Bengaluru, Karnataka
Conduent Business Services
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
Leadership
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Ensures appropriate staffing; interviews candidates.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
This advertiser has chosen not to accept applicants from your region.
2
Associate - Transaction Processing
Kochi, Kerala
Sutherland
Posted today
Job Viewed
Job Description
Sutherland is seeking an analytical and attentive person to join us as a **Transaction Associate**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
**Associates in this role get to**:
**Enable sound decision-making**: Collect data and ensure accuracy; provide analysis and insight.
**Keep management updated**: Relay important information in the form of timely and accurate reports; educate end-users on reports and findings.
**Keep Sutherland aligned**: Maintain process documents.
**Keep things running**: Schedule meetings with the reporting team to stay current with real-time activities and issues.
**Strengthen relationships**: Establish and maintain communication with clients and/or team members; be the point-of-contact for matters related to reporting. There is no direct interaction with customers, basically the role will be supporting insurance/ mortgage underwriters.
**Qualifications**:
- A graduation from accredited university (Preferably non-technical graduates)
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Ability to be customer-oriented in managing communications and issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Ability to be creative and resourceful in finding effective solutions to problems and situations
- Persistence in working through challenges and doing whatever it takes to get the job done
**Associates in this role get to**:
**Enable sound decision-making**: Collect data and ensure accuracy; provide analysis and insight.
**Keep management updated**: Relay important information in the form of timely and accurate reports; educate end-users on reports and findings.
**Keep Sutherland aligned**: Maintain process documents.
**Keep things running**: Schedule meetings with the reporting team to stay current with real-time activities and issues.
**Strengthen relationships**: Establish and maintain communication with clients and/or team members; be the point-of-contact for matters related to reporting. There is no direct interaction with customers, basically the role will be supporting insurance/ mortgage underwriters.
**Qualifications**:
- A graduation from accredited university (Preferably non-technical graduates)
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Ability to be customer-oriented in managing communications and issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Ability to be creative and resourceful in finding effective solutions to problems and situations
- Persistence in working through challenges and doing whatever it takes to get the job done
This advertiser has chosen not to accept applicants from your region.
3
Supervisor, Transaction Processing
Visakhapatnam, Andhra Pradesh
CONDUENT
Posted today
Job Viewed
Job Description
**About Conduent**:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
**Closing**:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent, _
- we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
**Closing**:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent, _
- we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._
This advertiser has chosen not to accept applicants from your region.
4
Supervisor, Transaction Processing
Bengaluru, Karnataka
Conduent Business Services India LLP
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Qualifications and Experience**:
- 5+ years of experiences in BPO industry
- Should Have Team lead Experience
- Excellent communication skills (English - Writing and Speaking)
- Good in MS office (Excel and Power point)
- Should be flexible with shift timings.
- Experience in US Healthcare will be added advantage.
- Graduation must.
**Responsibilities**:
- Should have good communication skills, both written and oral, client and people management skills
- Regular meetings with the team, ensure required support and address concerns, if any.
- Set goals for each team member and provide feedback and coach team and acts as the first level reviewer of Team’s performance.
- Ensuring completion of targets assigned for the day and accountable for consistency of outputs both in terms of quality and timeliness
- Understand the client sensitivity and exhibit commitment and ensuring response to client queries within agreed turnaround time.
- Working on various set of reports that are required for daily/weekly/monthly metrics and hence should be well versed with excel and power point.
- Effective team handling support, Production management, Employee Attrition rate control.
- Collaborates with Managers on key performance measures as set by the client.
- Should be flexible with shift timings.
- Must be willing to extend the shift whenever there is a significant spike in volume.
- Willing to work from office.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Qualifications and Experience**:
- 5+ years of experiences in BPO industry
- Should Have Team lead Experience
- Excellent communication skills (English - Writing and Speaking)
- Good in MS office (Excel and Power point)
- Should be flexible with shift timings.
- Experience in US Healthcare will be added advantage.
- Graduation must.
**Responsibilities**:
- Should have good communication skills, both written and oral, client and people management skills
- Regular meetings with the team, ensure required support and address concerns, if any.
- Set goals for each team member and provide feedback and coach team and acts as the first level reviewer of Team’s performance.
- Ensuring completion of targets assigned for the day and accountable for consistency of outputs both in terms of quality and timeliness
- Understand the client sensitivity and exhibit commitment and ensuring response to client queries within agreed turnaround time.
- Working on various set of reports that are required for daily/weekly/monthly metrics and hence should be well versed with excel and power point.
- Effective team handling support, Production management, Employee Attrition rate control.
- Collaborates with Managers on key performance measures as set by the client.
- Should be flexible with shift timings.
- Must be willing to extend the shift whenever there is a significant spike in volume.
- Willing to work from office.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
5
Supervisor, Transaction Processing
Bengaluru, Karnataka
Conduent Business Services India LLP
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Transaction processing Jobs in India !
6
Supervisor, Transaction Processing
Kochi, Kerala
Conduent Business Services India LLP
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Job Track Description**:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
**General Profile**
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for team success.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
**Functional Knowledge**
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
- Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
- Impacts a team, by example, through the quality service and information provided.
**Leadership**
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
**Problem Solving**
- Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
- Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
- Supports financial management.
- Supervises resources.
- Contributes to business growth and efficiencies.
- Responsible for performance management and conducting performance reviews.
- Manages escalated issues and complex tasks.
- Acts as Subject Matter Expert (SME).
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures Quality is met for all volumes processed during shifts.
- Collaborates with Managers on key performance measures identified by the client.
- Facilitates work allocation.
- Tracks and monitors daily and monthly reporting.
- Participates in progress improvement without impact to quality of work.
- Communicates with teams and Managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
7
Transaction Processing Associate I
Kochi, Kerala
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Performs business support or technical work, using data organizing and coordination skills.
+ Performs tasks based on established procedures.
+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Ability to perform analytical and operational processes.
+ Entry-level position with limited requirements for licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a close degree of supervision.
**Functional Knowledge**
+ Has basic skills in a range of processes, procedures and systems.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices.
+ Receives close supervision and guidance.
+ For consistency, methods and tasks are described in detail.
**Leadership**
+ Has no supervisory responsibilities.
**Problem Solving**
+ Ability to problem solve, self-guided.
+ Has limited opportunity to exercise discretion.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Receives, processes, and ensures document classification are completed and transmitted to clients.
+ May require outbound correspondence from the client to be processed.
+ Receives documents from both electronic and hard copy forms for processing.
+ Sorts, images, documents, files, and archives by form type.
+ Identifies documents and their purpose; creating a database of information.
+ Classifies documents based on contract requirements.
+ Captures information based on client requirements.
+ Verifies data from automated data extraction tools.
+ Ensures transmission of processed data to the appropriate next level.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Performs business support or technical work, using data organizing and coordination skills.
+ Performs tasks based on established procedures.
+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Ability to perform analytical and operational processes.
+ Entry-level position with limited requirements for licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a close degree of supervision.
**Functional Knowledge**
+ Has basic skills in a range of processes, procedures and systems.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices.
+ Receives close supervision and guidance.
+ For consistency, methods and tasks are described in detail.
**Leadership**
+ Has no supervisory responsibilities.
**Problem Solving**
+ Ability to problem solve, self-guided.
+ Has limited opportunity to exercise discretion.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Receives, processes, and ensures document classification are completed and transmitted to clients.
+ May require outbound correspondence from the client to be processed.
+ Receives documents from both electronic and hard copy forms for processing.
+ Sorts, images, documents, files, and archives by form type.
+ Identifies documents and their purpose; creating a database of information.
+ Classifies documents based on contract requirements.
+ Captures information based on client requirements.
+ Verifies data from automated data extraction tools.
+ Ensures transmission of processed data to the appropriate next level.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
8