7,989 Transformation Manager jobs in India

Business Transformation Lead – Supply Chain Management

Role Summary –

In this role, you will be responsible for driving transformation initiatives across the Source-to-Deliver (S2D) value chain for enterprise clients. This role combines deep domain expertise in supply chain operations with a strong understanding of the technologies that enable agile, resilient, and sustainable supply networks.

You will lead process assessments, identify inefficiencies, define future-state operating models, and create roadmaps that embed AI, automation, and analytics into supply chain management. Acting as a process architect and transformation partner, you will work with client stakeholders to modernize their supply chains and deliver measurable impact in terms of service levels, cost efficiency, resilience, and sustainability.

Key Responsibilities –

• Lead end-to-end consulting engagements focused on transforming supply chain operations across planning, sourcing, manufacturing, logistics, and fulfillment
• Conduct as-is process assessments across demand planning, procurement, production, inventory management, warehousing, and transportation
• Identify inefficiencies, bottlenecks, and automation opportunities using structured analysis, process mining, and stakeholder engagement
• Design to-be supply chain models and frameworks leveraging digital platforms, AI, automation, and advanced analytics
• Collaborate with technology and platform teams to align processes with tools (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis, Blue Yonder, Manhattan, Coupa)
• Define and drive transformation roadmaps aligned to customer, business, and sustainability objectives
• Build use cases and business cases for AI adoption (e.g., demand sensing, predictive inventory optimization, intelligent order orchestration, digital twins)
• Define supply chain KPIs (e.g., OTIF, inventory turns, cost-to-serve, forecast accuracy) and governance structures for continuous improvement
• Facilitate change management and enablement sessions across supply chain, procurement, and operations teams
• Support sales and pre-sales teams with solutioning inputs, effort estimation, and proposals

Required Skills –

• Functional skills
• 10+ years in supply chain consulting and/or supply chain operations with strong understanding of end-to-end Source-to-Deliver processes –
• Demand Forecasting & Supply Planning
• Procurement & Strategic Sourcing
• Manufacturing & Production Scheduling
• Inventory & Warehouse Management
• Logistics & Transportation Management
• Order Management & Fulfillment
• Supplier Collaboration & Risk Management
• Sustainability & Compliance in Supply Chains
• Strong understanding of supply chain KPIs, risk levers, and cost optimization drivers
• Experience in process re-design, harmonization, and shared services/global business services models for supply chain
• Familiarity with sales & operations planning (S&OP), integrated business planning (IBP), and control tower models
• Technical skills
• Hands-on experience with leading supply chain platforms (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis RapidResponse, Blue Yonder, Manhattan, Coupa)
• Awareness of automation and analytics enablers (e.g., RPA, IoT, blockchain, predictive analytics, AI/ML)
• Exposure to process mining, digital twin technologies, and supply chain visibility tools (e.g., Celonis, o9 Solutions, Project44)
• Knowledge of ERP integrations, supplier portals, and logistics management systems
• Proficiency in Excel, PowerPoint, Visio, and reporting/BI tools (e.g., Power BI, Tableau)
• Soft skills
• Strong consulting and client engagement skills, with ability to engage with COOs, Chief Supply Chain Officers, and transformation leaders
• Analytical thinking and structured problem-solving abilities
• Excellent written and verbal communication skills to translate supply chain strategies into actionable solutions and present to senior stakeholders
• Strong stakeholder management across global and cross-functional teams
• Ability to work independently and lead supply chain transformation projects
• Ability to drive thought leadership, business development, and solutioning for supply chain transformation initiatives
• Agility to work across industries, client environments, and diverse technology ecosystems

A leading consulting firm is seeking dynamic professionals to join its Finance Operations/ Transformation practice. The role involves supporting and delivering Finance Operations Transformation engagements.

Location - Gurugram/ Bengaluru/ Mumbai

Position: Manager / Associate Director

Key Responsibilities

• Advise clients on finance transformation initiatives including finance operating model design, process optimization, and technology enablement.
• Support engagements across areas such as:

1. Financial data and system integration
2. Finance process reengineering/redesign
3. Reports and KPI rationalization, finance analytics, and close optimization
4. Transformation roadmap and business case development
5. Chart of Accounts design and Common Information Model

• Align ERP “out-of-the-box” functionality with desired future-state finance capabilities.
• Engage with internal and client stakeholders to drive design consensus and key program decisions.
• Prepare and deliver impactful presentations, reports, and analyses that communicate findings and recommendations clearly.

Qualifications & Skills

• Bachelor’s degree with 3–8 years or Master’s with 2–5 years of relevant Finance Operations/Transformation experience.
• Experience in finance or consulting organizations advising on Record to Report, Order to Cash, Procure to Pay, or FP&A processes.
• Strong analytical, problem-solving, and stakeholder management skills.
• Exceptional PowerPoint and Excel proficiency; strong communication and presentation skills.
• Exposure to digital finance technologies (RPA, analytics, visualization) and Agile methodologies preferred.
• Experience with global transformation projects or multinational stakeholders is a plus.

Role: Manager - Digital Transformation

Location: Mumbai (Malad)

Mode of work: Work from Office

Job role: As a Manager of Digital Transformation, you will lead initiatives that integrate innovative technologies with business processes to improve client satisfaction and operational efficiency, with a strong focus on enhancing customer experience (CX).

Must have led process improvement projects deploying solutions (like - GenAI, Bot, IVR, AgenticAI, etc.) for improving the customer experience like NPS /AHT/CSAT and more.

Key Responsibilities

• Spearhead the implementation of advanced technology solutions like GenAI, RPA, CCaaS solutions, bots, Agentic AI, and SmartAssist to elevate customer interactions and streamline operations
• Collaborate with cross-functional teams to identify opportunities for technological advancements and drive project execution
• Engage with leadership and clients to pinpoint areas for technological improvements and ensure alignment with business goals
• Oversee change management strategies to guarantee smooth adoption of new technologies

Required Skills & Experience:

• Significant experience in deploying and managing cutting-edge technology solutions within digital transformation projects.
• Strong technical proficiency with a focus on customer experience technologies and AI-driven tools.
• Demonstrated ability to lead complex projects with a strategic vision for technology integration.
• Excellent communication and leadership skills to effectively engage with clients and stakeholders.

Location: Mumbai (Monday to Friday)

Experience: 6 to 10 years

Designation: Assistant Manager

Role: Business Analyst - HR Digital Transformation

Qualifications: BE/BTech, HR related Degree or related field.

Role & responsibilities

• Collaborate with HR process owners and teams to understand business objectives, workflows, and system needs.
• Translate HR process requirements into detailed functional specifications.
• Partner with technology teams and vendors to evaluate, design, and implement HR digital solutions.
• Conduct gap analyses and recommend process improvements and automation opportunities.
• Develop wireframes, process maps, and user stories to communicate design and functionality.
• Coordinate testing (UAT), troubleshoot issues, and ensure smooth deployment of enhancements or new features.
• Prepare and deliver executive presentations, reports, and dashboards showcasing project updates, analytics, and outcomes.
• Support data migration, validation, and reporting during system transitions.
• Monitor adoption and collect feedback post-implementation to drive continuous improvement.

Preferred candidate profile

• Bachelors degree in engineering/Tech/HR, or related field.
• Preferred: MBA / Post-Graduate degree in HR, Analytics, or Information Systems.
• 5+ years of experience as a Business Analyst, preferably in HR Technology / HR Transformation domains.
• Strong understanding of HR processes (Talent Acquisition, Performance, Learning, Compensation, Core HR, etc.).
• Proven experience in implementing or enhancing HR systems (e.g. SuccessFactors, Workday, Darwinbox, or similar).
• Excellent analytical, problem-solving, and conceptual thinking skills.
• Strong presentation and stakeholder management abilities, with experience in preparing senior management decks and reports.
• Proficiency in MS Excel, PowerPoint, and data visualization tools (e.g., Power BI,Tableau).
• Exposure to Agile or hybrid project methodologies is an advantage.
• Highly collaborative, with strong interpersonal and communication skills.
• Detail-oriented, with a structured approach to analysis and documentation.
• Self-driven, proactive, and able to work in a fast-paced, evolving environment.

About Company - Digital Music company

Key Responsibilities

Applications Management & Operations

• Lead the central administration team for Finance applications (core and non-core systems).
• Oversee daily operations to ensure system availability, performance, and service continuity.
• Coordinate with IT and external providers for maintenance, upgrades, and incident resolution.

Stakeholder & Cross-Functional Alignment

• Serve as the primary interface between Finance and other departments on application-related topics.
• Ensure system functionalities align with Finance process needs and business requirements.
• Promote data consistency, integration, and system harmonization across entities.

Performance & Continuous Improvement

• Monitor user satisfaction and gather feedback to drive enhancements.
• Lead system optimization and automation initiatives in line with the broader transformation roadmap.
• Identify and address operational pain points through technology-driven solutions.

Testing Strategy & Execution

• Design, lead, and supervise testing campaigns (unit testing, integration testing, UAT) during system updates, improvements, or new deployments.
• Ensure test plans are properly documented, executed, and traceable.
• Coordinate with users, IT, and support teams to validate functionality and performance.
• Ensure testing activities are aligned with risk management and quality assurance standards.

KPI Tracking & Reporting

• Define, implement, and maintain performance dashboards and KPIs.
• Track quality of service, incident resolution times, system reliability, and project delivery status.
• Provide regular updates to leadership and support decision-making with data insights.

Must Have

• Experience: 8–13 years in Finance systems (e.g., Basware, Board, Kyriba, HFM) management, ERP administration, or Finance/IT transformation. Familiarity with Finance processes such as accounting, controlling, and reporting.
• Technical Acumen: Solid understanding of Finance systems architecture, data flows, and user needs. Strong analytical skills; comfortable with reporting tools and performance monitoring dashboards.
• Service Orientation: Strong focus on operational excellence and user satisfaction.
• Mindset: Structured, responsive, able to balance reliability with transformation initiatives.
• Leadership: Proven ability to manage cross-functional and international teams in a complex, matrixed environment.
• Communication: Excellent communication and coordination skills across technical and non-technical teams; fluency in English.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Black Belt with procure to pay end to end process expertise

In this role, you would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies like predictive analytics, Machine Learning, Intelligent automations, etc by working with cross-functional global teams to favorably impact to the business outcomes of the customer.

Responsibilities

· Candidate will be part of Lean Digital Transformation (LDT) team and will have to follow the Black Belt certification roadmap as per the Genpact corporate LDT guidelines to complete the black belt certification.

· Engage with procurement support desk and accounts payable operations team members on the ongoing process improvement initiatives.

· Facilitate brainstorming sessions with operations team members to identify new process improvement opportunities.

· Understand the end-to-end process and liaise with operations team for ideation of new initiatives.

· Update the trackers / PowerPoint decks regularly for ensuring timely reporting to internal and external stakeholders.

· Engage with client stakeholders over a defined frequency on the new initiatives along with progress, challenges and support required on the existing projects.

· Coordinate with MIS and Operations team members for getting hold of necessary data and perform appropriate analysis for benefits validation and client sign off.

· Coach and mentor operations team members on Lean and DMAIC methodologies and provide ample support on their Lean and Six Sigma projects (Lean, Green Belt certifications)

· Must be flexible to support during different time zones (if required)

Qualifications we seek in you!

Minimum Qualifications

· Any Graduate

· Certified Black Belt with adequate exposure to process improvements and transformation initiatives

· Good excel and PowerPoint working knowledge; must be well versed with advanced excel applications (e.g. Pivot, Look ups and complex excel formulas)

· Excellent verbal and written communication skills

· Prior experience of managing overseas client stakeholders

Preferred Qualifications/ Skills

· MBA/Masters/Engineering Degree/Any other disciplines in Finance or Accounting

· Relevant experience in exposure to Procure to Pay (Accounts Payables) domain

· Prior exposure to source to contract process.

· Knowledge of Excel Macros /Other automation solutions

· Prior work experience with solutions such as Coupa, ServiceNow, QlikSense, Oracle Fusion, Tradeshift etc.

Why join Genpact?

· Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

· Make an impact – Drive change for global enterprises and solve business challenges that matter

· Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

· Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

· Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

The Adecco Group -India is seeking a dynamic Assistant Business Transformation Manager, APAC for India - Bangalore location.

Job Title:

• Assistant Business Transformation Manager, APAC

Responsibilities:

You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate with cross-functional teams to facilitate reviews and transformation of work streams, ensuring alignment with strategic goals.

• Assist in gathering business requirements, conducting discovery sessions, and researching industry practices to support the development of IT and non-IT solutions.

• Document detailed requirements and proposed solutions for review and approval by senior management.

• Support analysis of current business usage of order to cash management processes and related IT tools

• Contribute to change management efforts to drive adoption of new processes, improve operational productivity, and enhance compliance and reporting accuracy.

• Participate in Business Acceptance Testing (BAT), including scenario design, data migration validation, and process reviews.

• Assist in training end users and providing functional support for process and system usage.

• Collect and document enhancement requests and new ideas from business teams, coordinating with IT for feasibility assessment.

You will be required to work with the respective departments to:

• Work with departments to identify key processes for review and improvement.

• Engage with stakeholders to understand current workflows and pain points.

• Support process streamlining initiatives using tools such as business process re-engineering and operations analysis.

• Coordinate with internal IM teams on IT-related solution design, testing, and implementation.

Requirements:

• Degree in related field, with at least 5 years of relevant working experience

• Process Improvement/Process Excellence certifications strongly preferred

• Experience in staffing industry preferred

• Experience in business process re-engineering, operations analysis and research, enterprise risk management, business continuity management

• Holistic approach to problem solving with ability to see the bigger picture/assess risks

• Results-oriented, analytical and innovative Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution

• Driven with a continuous Improvement mindset

• A strong team player, but also possess the ability to work independently

• Good networking abilities with strong stakeholder management skills

• Excellent verbal, written and presentation skills.

• Excellent organizational & leadership skills.

Technical Skills and Competencies Required:

• Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, Adecco’s industry and market dynamics, value drivers, services, systems and processes

• Be a change agent capable of communicating and driving change throughout the organization

• Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels

• Ability to spar/challenge, Open to Travel

• Excellent listening and probing skills

• Proficient in all Microsoft Office applications with a strong ability to adapt quickly to new software tools.

• Strong hands-on experience with Power BI for data analysis and visualization (including DAX and Power Query), and with Power Automate for workflow automation and process improvement.

• Experience in Salesforce Administration, including user and data management, is a plus.

• Knowledge of Workforce Management tools, Payroll systems, and Billing processes is highly desirable.

Note to Applicants:

Please apply only via this job posting.

Do not send applications via email or LinkedIn messages, and avoid submitting invitations or connection requests for application purposes.

Thank you for your understanding.

• Develop and execute a comprehensive digital transformation strategy aligned with overall business objectives.
• Lead cross-functional teams to identify, evaluate, and implement digital solutions and platforms.
• Drive business process re-engineering initiatives to optimize workflows and enhance productivity.
• Manage change management efforts, ensuring smooth adoption of new technologies and processes by employees.
• Identify key performance indicators (KPIs) to measure the success of digital transformation initiatives and track progress.
• Conduct market research to stay abreast of emerging digital trends, tools, and best practices.
• Collaborate with IT departments to ensure seamless integration of digital solutions with existing infrastructure.
• Communicate transformation progress, challenges, and successes to senior leadership and stakeholders.
• Foster a culture of innovation and continuous learning within the organization regarding digital capabilities.
• Manage budgets and resources allocated for digital transformation projects.

• Master's degree in Business Administration, Information Technology, or a related field.
• Minimum of 8 years of progressive experience in digital transformation, strategy, or management consulting.
• Proven track record of successfully leading large-scale digital transformation programs.
• Extensive knowledge of digital technologies such as AI, machine learning, cloud computing, IoT, and data analytics.
• Strong expertise in change management methodologies and stakeholder engagement.
• Excellent leadership, communication, and presentation skills.
• Demonstrated ability to think strategically and translate complex concepts into actionable plans.
• Experience working effectively in a remote and distributed team environment.
• Proficiency in project management tools and techniques.
• Strong business acumen and understanding of various industry landscapes.