2,649 Transportation Operations jobs in India

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Operations, transportation & facility mnanagement/ Senior Business Analyst
Brand: HSBC
Area of Interest: Operations
Location:
Hyderabad, TG, IN,
Work style: Hybrid Worker
Date: 23 Oct 2025
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are looking for the role of Senior Business Analyst, a seasoned Operations Specialist with 10- 12 years of experience in managing large-scale facilities (3,000-4,000 employees). The role requires end-to-end oversight of all facility functions - including infrastructure, maintenance, soft services, employee transportation, cafeteria operations, compliance, finance and budgeting and vendor management. The candidate will work closely with internal and external stakeholders to ensure operational excellence, cost efficiency, and a safe, employee-friendly workplace environment.
To be successful in this role, you should meet the following requirements:
Key Responsibilities
+ Facility Operations Oversight
+ Provide strategic and operational oversight of all facility-related services, including technical maintenance, housekeeping, security, cafeteria, transportation, and operations.
+ Monitor day-to-day facility performance to ensure seamless functioning and service delivery within defined SLAs.
+ Review Standard Operating Procedures (SOPs) for all aspects of facility management.
+ Conduct periodic audits, inspections, and preventive maintenance reviews to maintain workplace standards.
+ Drive continuous improvement initiatives for operational efficiency and service quality.
+ Stakeholder Management
+ Act as a key liaison between multiple stakeholders - including business leaders, HR, Finance, Procurement, and external vendors / service providers.
+ Partner with internal departments to understand business requirements and align facility operations with organizational objectives.
+ Collaborate with landlords, building management, auditors, and government bodies to ensure compliance and smooth operations.
+ Ensure timely resolution of escalations and maintain transparent communication channels with all stakeholders.
+ Present facility performance metrics, dashboards, and updates to senior management on a regular basis.
+ Employee Transportation Management
+ Manage the complete transportation operation including cabs, buses, and shuttle services for employees across multiple shifts and routes.
+ Vendor Management
+ Manage transport vendors and service providers.
+ Define and monitor SLAs for punctuality, safety, and vehicle standards.
+ Conduct vendor performance evaluations and audits periodically.
+ Route Planning & Optimization
+ Plan and manage shift-based rosters and transport routes considering employee locations and timing constraints.
+ Implement route optimization to improve efficiency and cost savings.
+ Oversee shuttle service planning for inter-office and fixed-route commutes.
+ Roster & Daily Operations:
+ Manage daily vehicle allocation, driver deployment, and route adherence.
+ Handle last-minute transport requests and ensure coverage during late-night or special
+ Shifts
+ Coordinate closely with HR, Admin, and Business Units for changing transport needs.
+ Safety & Compliance
+ Ensure GPS tracking, panic button compliance, and driver background verification as per company and legal norms.
+ Conduct regular vehicle and driver audits for safety and hygiene standards.
+ Billing & MIS
+ Verify trip sheets, attendance, and route data for accurate vendor billing.
+ Manage monthly invoice validation, cost approvals, and reconciliation with Finance.
+ Prepare detailed MIS reports - daily ridership, route performance, cost per trip, and vendor SLA adherence.
+ Present dashboards to management with insights and improvement recommendations.
+ Cost Optimization
+ Continuously monitor transport expenses and identify areas for savings.
+ Implement shared routing, route consolidation, or shuttle initiatives for better efficiency.
+ Event and Shuttle Coordination
+ Plan and manage transport logistics for corporate events, offsites, and large employee gatherings.
+ Coordinate inter-office shuttle movement and ensure adherence to schedules
+ Financial Management and Budget Control
+ Prepare and manage annual OPEX and CAPEX budgets for the facility; ensure effective cost forecasting, variance tracking, and reporting.
+ Monitor expenses and drive cost optimization through better vendor negotiations, process automation, and energy-saving initiatives.
+ Oversee purchase orders, invoices, payments, and reconciliation for all facility-related expenditures.
+ Ensure adherence to company finance policies, internal audit requirements, and statutory compliances.
+ Conduct regular reviews of budget utilization, cost per employee, and return on facility investments to support data-driven decisions.
+ Support management in financial planning, tender evaluations, and vendor contract finalization.
+ Vendor and Contract Management
+ onboard, and manage multiple service vendors
+ Review and renew Annual Maintenance Contracts (AMCs), Service Level Agreements (SLAs), and ensure vendor performance meets expectations.
+ Evaluate vendors based on KPIs such as service quality, turnaround time, cost, and compliance adherence.
+ Maintain updated vendor records, agreements, and payment documentation.
+ Compliance, Audit, and Governance
+ Ensure full compliance with all statutory and regulatory requirements including CLRA, STPI, fire safety, and environmental norms.
+ Maintain accurate documentation of licenses, certificates, insurance, and statutory registers.
+ Coordinate and support internal and external facility and transport audits.
+ Lead initiatives to improve workplace safety, coordinate regular fire drills, and drive zero-incident culture.
+ Employee Experience & Support Services
+ Oversee employee transportation, cafeteria management, front office, and other workplace amenities.
+ Ensure timely feedback collection and continuous improvement of employee satisfaction with facility services.
+ Plan and execute CSR and employee engagement programs in coordination with HR.
+ Support internal and external events, conferences, and town halls involving large gatherings.
+ Projects and Infrastructure Management
+ Plan, execute, and oversee facility expansion, renovation, and fit-out projects.
+ Liaise with architects, consultants, and contractors to ensure projects are completed on time, within budget, and as per quality standards.
+ Ensure project documentation, handovers, and as-built records are maintained.
+ Reporting and MIS
+ Prepare and present comprehensive reports covering operational KPIs, cost performance, vendor scorecards, and safety metrics.
+ Maintain dashboards for management review, highlighting key risks, action items, and improvement areas.
+ Utilize Excel and PowerPoint for analytics and performance presentation.
+ Key Competencies
+ Strong leadership and people management skills.
+ Excellent communication and interpersonal abilities.
+ Financial acumen and analytical thinking.
+ Proficiency in MS Excel, PowerPoint, and facility management systems
+ Detail-oriented with strong problem-solving capabilities.
+ Ability to manage multiple priorities in a fast-paced environment.
Qualifications
+ Any Bachelor's Degree from a recognized university.
+ 7-10 years of relevant experience in managing large-scale corporate facilities.
+ Proficiency in excel , word and power point.
KPIs / Success Measures
+ Facility uptime and maintenance SLA adherence.
+ Cost control and adherence to budget.
+ Employee satisfaction (facility-related services).
+ Compliance and audit score performance.
+ Vendor performance and service quality.
+ Timely execution of projects and initiatives.
You'll achieve more when you join HSBC.
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by - HSBC Software Development India

Our client is seeking a highly experienced and strategic Senior Field Operations Manager to lead and optimize their transportation operations, working remotely. This critical role involves overseeing all aspects of fleet management, driver coordination, route optimization, and logistical efficiency across a wide geographic area. You will be responsible for ensuring the safe, timely, and cost-effective delivery of goods and services, while maintaining the highest standards of operational performance and customer satisfaction. The ideal candidate will possess a robust background in logistics, transportation management, and fleet operations, with proven leadership skills in managing remote teams. A deep understanding of transportation regulations, technology solutions, and supply chain dynamics is essential.

Key responsibilities include developing and implementing operational strategies to enhance efficiency, reduce costs, and improve service levels. You will manage a team of regional operations supervisors and drivers, setting performance targets, and ensuring adherence to company policies and safety protocols. This role involves leveraging technology solutions, such as GPS tracking, route optimization software, and fleet management systems, to monitor and improve operations. Collaboration with sales, customer service, and other departments to ensure seamless integration of transportation services with overall business objectives is crucial. You will also be responsible for managing vendor relationships, negotiating contracts, and ensuring compliance with all relevant transportation laws and regulations. The ability to analyze complex operational data, identify trends, and implement data-driven improvements is paramount. Strong problem-solving, communication, and leadership skills are required to navigate the complexities of remote field operations and drive continuous improvement.

Key Responsibilities:

• Oversee and manage all aspects of remote field transportation and logistics operations.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service levels.
• Manage a team of remote operations supervisors and drivers, setting performance goals and ensuring accountability.
• Optimize fleet management, routing, and scheduling to ensure timely and cost-effective deliveries.
• Leverage technology solutions (GPS, TMS, fleet management software) to monitor and improve operations.
• Ensure compliance with all transportation regulations, safety standards, and environmental policies.
• Collaborate with cross-functional teams to integrate transportation services with business objectives.
• Manage vendor relationships and negotiate contracts for services and equipment.
• Analyze operational data and KPIs to identify trends and implement data-driven improvements.
• Develop and implement robust safety programs and training for drivers and field staff.
• Serve as a key point of contact for operational escalations and problem resolution.

Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in transportation and fleet operations management, with significant experience managing remote teams.
• Proven expertise in logistics planning, route optimization, and fleet management.
• Strong knowledge of transportation regulations (e.g., DOT, FMCSA) and safety best practices.
• Experience with Transportation Management Systems (TMS) and other relevant technologies.
• Excellent leadership, team management, and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to develop and implement operational strategies and KPIs.
• Experience in contract negotiation and vendor management.