5,252 Troubleshoot jobs in India

IT Engineer II (O365, Active Directory, AWS, DNS, Troubleshoot)

₹800000 - ₹1200000 Y Vertafore

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Job Description

Vertafore is seeking a talented, energetic, and self-driven individual to join our Desktop as a Service (DaaS) support team. You will be responsible for supporting customers that run the Vertafore DaaS offering in Amazon Web Services (AWS). You will also handle more complex issues and support escalations.

You will directly impact our customer's ability to improve productivity, manage account needs, standardize, and streamline processes, as well as capture data for strategic decision-making. You will also be the "face" of Vertafore with our customers.

Core Requirements And Responsibilities
Essential job functions included but are not limited to the following:

  • Support customers infrastructure at Amazon Web Services (AWS)
  • Support customers email system at Office 365
  • Setup and support Microsoft products - Active Directory, DNS, DHCP, Group Policy and Microsoft Office Products
  • Configure and maintain Firewalls and VPN connections
  • Work with Antivirus solutions
  • Willingness to work closely with end-users to troubleshoot cloud, virtual desktop, local hardware, and peripheral devices
  • Applies quality control and quality assurance principles
  • Demonstrates ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence
  • Learns quickly and works well with other members of the team to complete customer projects

Knowledge, Skills And Abilities

  • Amazon Web Services experience: VPC, EC2, Route53, Amazon WorkSpaces
  • Office 365 tenant experience: Setup, support, administration, migrations, and maintenance
  • Microsoft: Windows 10, Windows Server 2012/2016/2019, Office products
  • Firewall experience: Cisco ASA and Fortinet FortiGate
  • Wireless experience: General wireless knowledge
  • Experience with Microsoft server operating systems and services, including Active Directory, File and Print, IIS, SQL, WSUS, permissions, and security a plus
  • Experience with Powershell, login scripts, batch and cmd scripts a plus
  • Experience with enterprise backup and disaster recovery technology and methodology
  • Experience supporting customers thru a variety of contact channels including chat, email and phone
  • Exceptional interpersonal and customer support experience required
  • Excellent verbal and written communication skills
  • Strong self-starting attitude
  • Strong technical skills

Qualifications

  • Bachelor's Degree in CS/IT
  • AWS Certified Solutions Architect – Associate or equivalent work experience
  • Network Plus certification or equivalent work experience
  • 3 – 4 years of related technical experience

Additional Requirements And Details

  • Willing to work in rotational shift with major coverage between 8am – 8pm EST
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.)
  • Frequent sitting and/or standing
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Part-Time Java with Problem Solving

₹400000 - ₹500000 Y Eduflute Academy

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Job Description

We are actively hiring
a passionate and experienced Part-Time Java with Problem Solving Tutor
who can teach
college and university-level students
in a
remote, one-to-one session
format (no batch classes). The ideal candidate should be able to guide learners through
competitive programming platforms
like
Leetcode, CodeChef, Codeforces
, and help them master Java and related problem-solving techniques.

Key Responsibilities:

  • Conduct
    interactive, personalized 1:1 online sessions
    for students.
  • Focus on
    problem-solving strategies
    using Java and help students crack coding challenges on platforms like Leetcode, CodeChef, and Codeforces.
  • Teach core
    Java concepts, data structures, and algorithms
    in an understandable and structured manner.
  • Use real-world coding problems and interview-level questions to enhance problem-solving skills.
  • Prepare students for
    coding interviews, contests, and technical assessments.

Requirements:

  • 2 to 10 years of experience
    in Java programming and problem solving.
  • Strong profile and experience with
    online coding platforms
    (Leetcode, CodeChef, Codeforces, etc.).
  • Ability to teach using modern tools, techniques, and platforms suitable for computer science students.
  • Must have
    excellent English communication skills.
  • Must
    own a laptop
    and have a
    stable Wi-Fi connection.
  • Must be available for
    part-time, flexible remote sessions
    .
  • Should be
    serious about teaching
    , responsible, and committed to students' learning outcomes.
  • Freshers with strong problem-solving experience
    are welcome to apply.
  • Compensation: ₹400-₹500 per hour.
  • Note:
    Do not apply if you have already applied for this position earlier.

Who Should Apply:

  • Experienced Java developers or competitive programmers looking to share their knowledge.
  • Individuals who love teaching and are passionate about mentoring students in
    coding, data structures, and algorithmic problem solving
    .

If you're enthusiastic about helping learners succeed in coding interviews and contests, and if you're confident in your Java + DSA skills, then
apply now
and start making a difference in the world of education

Apply only if you meet the above requirements and agree with the pay range.

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Problem Solving Engineer (Non-Tech Aspirants - 24,25 year Passouts)

Thiruvananthapuram, Kerala ₹800000 - ₹1200000 Y Smarthms Solutions

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Job Description

Qualification: Recent graduate in Management, Engineering/ IT (NON-IT career aspirants), Business or Life Sciences also preferred.

We are looking for a smart, high-potential fresher to join our Implementation Team. You will learn our healthcare ERP product, understand hospital workflows, and assist in onboarding and training new implementation engineers under the guidance of senior team members. This is an excellent opportunity to build a career in healthcare technology delivery.

Key Responsibilities

  • Participate in structured training to learn healthcare ERP modules (Billing, Lab, EMR, etc.)
  • Understand hospital workflows and compliance standards such as NABH
  • Shadow senior team members during client implementations
  • Maintain and update onboarding materials, SOPs, templates, and checklists
  • Assist in creating and improving training content (slides, videos, FAQs)
  • Document challenges, feedback, and resolutions from field projects
  • Support onboarding and internal training for new engineers
  • Conduct mock demos and sandbox configurations for practice sessions
  • Track training progress using structured checklists
  • Learn technical deployment basics and data preparation steps
  • Collaborate with project managers and client-side stakeholders
  • Participate in team retrospectives and identify process improvement areas

Preferred Skills

  • Recent graduate in Management, Engineering, IT(NON-IT career aspirants) , Business or Life Sciences
  • Strong logical reasoning and fast learning ability
  • Excellent written and verbal communication skills
  • Attention to detail and proactive documentation habits
  • Eagerness to learn healthcare processes and ERP delivery

Good-to-Have:

  • Exposure to ERP or enterprise systems through internships or projects
  • Basic understanding of hospital operations
  • Proficiency in MS Office or Google Suite

Salary - 8 LPA

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Lead Finance Transformation Analyst (Project Management + Insurance+ Finance Operations+ Problem ...

Hyderabad, Andhra Pradesh Assurant

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Job Description

The Lead Finance Transformation Analyst plays a critical role in modernizing and optimizing finance operations across the global enterprise. This role is accountable for designing, leading, and implementing enterprise-wide finance transformation initiatives that deliver measurable improvements in efficiency, compliance, and scalability. Serving as a subject matter expert (SME), the position partners with Finance, IT, and executive leadership to drive global adoption of innovative solutions and best practices in finance technology and process optimization.

This position will be in Bangalore/Chennai/Hyderabad at our India location.

What will be my duties and responsibilities in this job?

·

·Lead enterprise-wide transformation programs focused on automation, digitization, and global process standardization, ensuring alignment with corporate strategy.

·Drive implementation of emerging technologies (e.g., RPA, AI, advanced analytics) to strengthen financial controls, optimize workflows, and enable scalable operations.

·Serve as the SME for global finance systems and transformation, advising leadership on opportunities for innovation and long-term modernization.

·Influence and align executive and cross-functional stakeholders by communicating strategic priorities, risks, and benefits of transformation initiatives.

·Establish and monitor key performance indicators (KPIs) to assess effectiveness of transformation efforts and ensure achievement of business outcomes.

·Integrate external best practices and industry benchmarks into transformation strategies, positioning the organization as a leader in finance innovation.

·Mentor and provide thought leadership to colleagues and project teams, supporting capability-building across global finance.

What are the requirements needed for this position? 

  • Bachelor’s degree in Accounting, Finance, Business Administration, MIS, or related field.
  • Minimum 7 years of progressive experience in finance, accounting, or finance systems.
  • Proven ability to lead large-scale, cross-border transformation programs with measurable business impact.
  • Strong expertise in finance systems and tools (e.g., Oracle Cloud, OFSAA, Blackline, Power BI, Alteryx).
  • Demonstrated ability to influence and align senior stakeholders, communicate complex issues to non-technical audiences, and lead change management at scale.
  • Excellent analytical, problem-solving, and program management skills.
  • What other the Preferred Experience, Skills, and Knowledge?

  • Advanced degree (MBA, Master’s in Finance, MIS, or related field).
  • Professional designation (CPA, CFA, or equivalent) strongly preferred.
  • Experience managing external vendors and consulting partners.
  • Demonstrated thought leadership in finance transformation, automation, or digital finance strategy.
  • ·

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    Lead Finance Transformation Analyst (Project Management + Insurance+ Finance Operations+ Problem ...

    Bengaluru, Karnataka Assurant

    Posted today

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    Job Description

    The Lead Finance Transformation Analyst plays a critical role in modernizing and optimizing finance operations across the global enterprise. This role is accountable for designing, leading, and implementing enterprise-wide finance transformation initiatives that deliver measurable improvements in efficiency, compliance, and scalability. Serving as a subject matter expert (SME), the position partners with Finance, IT, and executive leadership to drive global adoption of innovative solutions and best practices in finance technology and process optimization.

    This position will be in Bangalore/Chennai/Hyderabad at our India location.

    What will be my duties and responsibilities in this job?

    ·

    ·Lead enterprise-wide transformation programs focused on automation, digitization, and global process standardization, ensuring alignment with corporate strategy.

    ·Drive implementation of emerging technologies (e.g., RPA, AI, advanced analytics) to strengthen financial controls, optimize workflows, and enable scalable operations.

    ·Serve as the SME for global finance systems and transformation, advising leadership on opportunities for innovation and long-term modernization.

    ·Influence and align executive and cross-functional stakeholders by communicating strategic priorities, risks, and benefits of transformation initiatives.

    ·Establish and monitor key performance indicators (KPIs) to assess effectiveness of transformation efforts and ensure achievement of business outcomes.

    ·Integrate external best practices and industry benchmarks into transformation strategies, positioning the organization as a leader in finance innovation.

    ·Mentor and provide thought leadership to colleagues and project teams, supporting capability-building across global finance.

    What are the requirements needed for this position? 

  • Bachelor’s degree in Accounting, Finance, Business Administration, MIS, or related field.
  • Minimum 7 years of progressive experience in finance, accounting, or finance systems.
  • Proven ability to lead large-scale, cross-border transformation programs with measurable business impact.
  • Strong expertise in finance systems and tools (e.g., Oracle Cloud, OFSAA, Blackline, Power BI, Alteryx).
  • Demonstrated ability to influence and align senior stakeholders, communicate complex issues to non-technical audiences, and lead change management at scale.
  • Excellent analytical, problem-solving, and program management skills.
  • What other the Preferred Experience, Skills, and Knowledge?

  • Advanced degree (MBA, Master’s in Finance, MIS, or related field).
  • Professional designation (CPA, CFA, or equivalent) strongly preferred.
  • Experience managing external vendors and consulting partners.
  • Demonstrated thought leadership in finance transformation, automation, or digital finance strategy.
  • ·

    This advertiser has chosen not to accept applicants from your region.

    MTS ( Exp : 4+ Yrs with .Net , Distributed System , Strong System Design , Problem Solving )

    Bengaluru, Karnataka IN10 VMware Software India Private Limited

    Posted today

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    Job Description

    Description

    The Elevator Pitch: Why will you enjoy this new opportunity?

    You have an analytical mind and a passion for the craft of software engineering, and you love solving problems and learning new things. Technologies come and go, but that excites you because of the endless possibilities it creates. You are looking for an opportunity to work for a company whose software is utilized by every Fortune 500 company and significantly impacts every industry. You want to be a part of a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.

    Today's workplace is growing increasingly mobile. End-users need access to their desktops and corporate information from various devices and locations. For IT, the delivery, management and security of corporate desktops, applications and data is an exceedingly complex challenge. Our business group – EUC - End-User Computing team is building the next generation platform for enabling the mobile, modern workforce.

    With End User Computing (EUC) unit at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building, and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life, and our technologies are leading what's happening next for users across the enterprise. 

    Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment. 

    VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access. 

    What is the primary need, technical challenge, and/or problem you will be responsible for?

    Our goal is to make ‘VMware EUC’ enable IT effectiveness at scale, and speed and enable customers to successfully implement hybrid work. We are looking for a skilled C#.Net developer with 4-15 years of experience to join our team. The ideal candidate will have strong string debugging skills and experience working with distributed systems, Web API, Microservices, SQL Server, and PostgreSQL.

    As part of the EUC Engineering team, you will play a crucial role in designing, developing, and maintaining robust software solutions. You will work in a fast-paced environment, maintaining a healthy sense of urgency, continually improving engineering processes and architecture. You will be expected to solve complex problems, establish a high engineering-bar and value execution to drive highly impactful outcomes. 

    Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

  • During your first 2 months on the jobSuccessfully complete the onboarding process, getting acquainted with our development tools, coding standards, and team workflows.Gain a deep understanding of ongoing projects, their architectures, and key stakeholders' expectations.Actively participate in code reviews, offering insightful feedback, and ensuring adherence to best practices for code quality.Apply your problem-solving skills to resolve complex technical issues, optimize code performance.
  • By the sixth month we expect you to be in full control of the deliverables. Take ownership of medium-sized features or modules, from requirements gathering and design to implementation and testing.We anticipate that you will have seamlessly integrated into our team, made significant contributions to ongoing projects, demonstrated leadership qualities in technical discussions, and exhibited a commitment to continuous improvement and learning.
  • You will participate in all phases of software development including requirements, design, coding, testing, debugging, and performance tuning along with handling customer issues.
  • You will collaboratively work across other product and component teams.
  • You will be a subject matter expert with deep expertise in the one or more key components.
  • What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

    What is the leadership like for this role? What is the structure and culture of the team like?

    This role will be reporting to the Engineering Manager. The team consists of highly competent senior and junior engineers working closely as a team. Our team’s focus is on challenging the status quo by innovating but at the same time getting stuff done. We believe in building trust amongst team members, all our stakeholders and committing to make our customers successful. The team is organized based on modules to define clear responsibility and accountability. At the same time teams are fluid enough to own up whatever is needed for the larger product to be successful. Culture of the team aims to create a supportive, collaborative, and innovative environment where team members can thrive, learn, and contribute to the success of the organization.

    We believe, by nurturing a culture that prioritizes support, collaboration, innovation, individual success, and contribution to organizational success, you can create a positive and motivating environment where team members feel empowered, engaged, and motivated to excel.

    Where is this role located?
    Bangalore: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

    ‘VMware EUC’ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:  VMware EUC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ‘VMware EUC’ are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ‘VMware EUC’ will not tolerate discrimination or harassment based on any of these characteristics. ‘VMware EUC’ encourages applicants of all ages. ‘VMware EUC’ will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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    SMTS /Staff Engineer ( Exp : 7+ Yrs with Java / .Net , Distributed System , Strong System Design ...

    Bengaluru, Karnataka IN10 VMware Software India Private Limited

    Posted today

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    Job Description

    Description

  • What is the primary need, technical challenge, and/or problem you will be responsible for? 

    In VMware’s End User Computing group, we build extensible solutions to simplify and automate the employee digital experience to help them achieve more. Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. 

    As a part of the Workspace ONE multi-platform endpoint management team, you will be joining a group of passionate innovators responsible for building the next generation of software applications and expanding our service capabilities. Our goal is to enable seamless customer experience while managing billions of devices on multiple operating systems across industry verticals. 

    About the role : You will lead the engineering team through design, development, testing and delivery of the world class solution for various Endpoint platform supported in the product. You will champion a culture of high ownership, provide technical leadership and partner closely with other engineering teams and product management. You will work in a fast-paced environment, maintaining a healthy sense of urgency, continually improving engineering processes and architecture. You will be expected to solve complex problems, establish a high engineering-bar and value execution to drive highly impactful outcomes.

    Qualification : We are looking for a technical leader with a combined industry experience of at least 12 years. You have: 

    ·Bachelor's degree in Computer Science or related field

    ·At least 6 years of experience as a Software Development Engineer in a modern programming language such as Java or .NET

    ·At least 4 years of experience architecting and designing enterprise software or distributed systems 

    ·Strong knowledge of data structures, algorithms, operating systems and/or distributed systems (high-availability, scalability/performance, security)

    ·Experience in delivering end-to-end SaaS applications and highly scalable products

    ·Demonstrated ability to manage and mentor software engineers, maintain architectural vision and product quality

    ·Experience partnering with product or program management teams 

    ·Hands on experience in continuous integration and continuous delivery methods and practices

    ·Proven expertise in Agile development

    What is the leadership like for this role? What is the structure and culture of the team like?

    This position reports to the Director, Engineering for the Unified Endpoint Management team based in the Bangalore, an established software engineer and manager. We believe in building trust amongst team members, empowering and enabling engineers, all our stakeholders and committing to make our customers successful. The team is organized based on components to define clear responsibility and accountability. The broader team working on the platform is cross cultural and is spread in few locations between Bulgaria, India and USA. 

    Where is this role located?

    This role is located in Bangalore and supports hybrid work which allows 'collaboration' and 'focus' days.

    What are the benefits and perks of working at VMware?

    You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting .

    ·Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

    ·Generous Time Off Programs

    ·40 hours of paid time to volunteer in your community

    ·Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

    ·Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

    ·Wellness reimbursement and online fitness and wellbeing classes

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    Staff Engineer ( Exp : 12+ Yrs with C# .Net , Windbg, Distributed System , Strong System Design ,...

    Bengaluru, Karnataka IN10 VMware Software India Private Limited

    Posted today

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    Job Description

    Description

    The Elevator Pitch: Why will you enjoy this new opportunity?

    You have an analytical mind and a passion for the craft of software engineering, and you love solving problems and learning new things. Technologies come and go, but that excites you because of the endless possibilities it creates. You are looking for an opportunity to work for a company whose software is utilized by every Fortune 500 company and significantly impacts every industry. You want to be a part of a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.

    Today's workplace is growing increasingly mobile. End-users need access to their desktops and corporate information from various devices and locations. For IT, the delivery, management and security of corporate desktops, applications and data is an exceedingly complex challenge. Our business group – EUC - End-User Computing team is building the next generation platform for enabling the mobile, modern workforce.

    With End User Computing (EUC) unit at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building, and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life, and our technologies are leading what's happening next for users across the enterprise. 

    Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment. 

    VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access .

    Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
    The following is a schedule for the first year of joining:

  • Within 15 days of employment, become competent with VMware’s rules, guidelines, and standard operating procedures. Go through the new hire orientation and trainings.
  • Within 1 month of employment, get hands-on with the product and its use-cases that we are building for application migration.
  • Within 3-6 months of employment, learn the product area assigned to you in detail, the technology stack in use, become familiar with the project and features in the assigned domain, and get accustomed to the code base, release cycles etc. Work towards becoming competent in coding and functional dev testing of the products feature.
  • Within 1 year of employment, contribute towards engineering design, coding, reviews, functional automation of dev test of the products feature.
  • The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?


    As an engineer, you will:

  • Work on product features engineering design, coding, review, testing and automate the functional dev test.
  • Design across application layers and distributed systems to implement models for SaaS based security.
  • Work across backend and frontend teams, infrastructure, and domain teams.
  • Work on challenging problems and also helping the customers out to resolve the escalations
  • Work closely with a team of passionate people with a start-up mindset and who want to change the status quo.
  • Debug and handle complex technical design discussions across various stakeholders.
  • Have a customer focus to ensure high quality solutions are delivered which meet the expectations of our customers and be able to work with other customer facing teams to ensure the highest levels of customer satisfaction.
  • Operate with a service ownership mindset to work in a DevOps mode where the dev team is responsible for all automation, quality, CI/CD, logging, and monitoring of services that are being built.
  • Required Qualifications

  • Bachelor’s or master’s degree in Computer Science or related field
  • Proficiency with C# & .NET Framework.
  • Experience with object-oriented design and multi-threaded programming
  • Experience with Windows OS and Systems-level programming ( E.g. Windows Internal, Win32 APIs, COM, multi-threading, IPC, process isolation, virtualization, hooking/interception, etc )
  • Understanding of Windows process, Winlogon, User and System context, etc.
  • Excellent debugging and troubleshooting skills & log analysis for troubleshooting.
  • Demonstrable knowledge of large-scale deployments in enterprise technology environments.
  • Have basic knowledge on client server development , WInUI & REST APIs using .Net
  • Ability to write quality code, unit tests, integration tests using mocking/instrumentation.
  • Have knowledge around various frameworks in .Net ecosystem (.Net framework 4.5/4.6/4.8, .Net core 1/2/3, .Net 5.0/6.0)
  • Preferred Skills:

  • Hands-on experience building large-scale distributed systems
  • A high degree of “ownership” - the ability to determine what needs to be done and make it happen
  • Experience with some of the following: .Net, deploying AWS or Azure, CI/CD, asynchronous programming.
  • Security and compliance consciousness 
  • Experience with developing automated tests, such as unit tests, integration test and end to end test
  • What is the leadership like for this role? What is the structure and culture of the team like?
    VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access 

    VMware Workspace ONE Intelligent Hub is headed by Kyle Austin who is the SVP, Engineering of the group based out of US. The leadership of Windows Intelligent hub is based out of India and US. As a part of this role, you will be joining the India team headed by Ajith KP who is Director of Engineering and Lilit Div who is Senior Director of Engineering out of US and working closely with Jyoti Parikh who will be your reporting manager based out of India. The leadership encourages independent thinking and gives a free hand to innovate.


    The team is distributed across the globe, in India and U.S. We have a diverse, inclusive, and open culture in the team. We encourage continuous learning, sharing of ideas and thoughts, and growing together as a team. The team consists of engineers, architects, UX designers and Product managers, with experience ranging from less than a year to more than 20 years.

    Where is this role located?
    Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

    This advertiser has chosen not to accept applicants from your region.

    Technical Support

    Maharashtra, Maharashtra Danaher Corporation

    Posted 7 days ago

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    Job Description

    Bring more to life.
    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
    At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
    You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
    As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
    Learn about the Danaher Business System ( which makes everything possible.
    The Technical Support Specialist is responsible for delivering state-of-the-art technical support to customers. This includes:
    + Technical involvement in filter sizing, defining technical requirements, and optimizing existing process parameters.
    + Providing expert guidance to internal associates.
    + Collaborating cross-functionally with Field Sales, Sales Managers, Customer Service, SLS, Supply Chain, Global Systems, and external suppliers.
    This position reports to the Global Technical Support Manager and is part of our Food & Beverage SLS team located in Pune and will be an on-site role.
    In this role, you will have the opportunity to:
    + Give technical advice and product recommendation to A/B customers and outside Sales associates as well as processing and answering technical requests related to base products
    + Selecting and sizing filters considering all technical requirements for A/B accounts
    + Directing inquiries and assignments of work to subcontractors
    + Checking/approval of technical drawings and compiling project-related technical documentation in consultation with the Manager
    + Solving straightforward technical problems and analyzing possible solutions using standard procedures
    Travel, Motor Vehicle Record & Physical/Environment Requirements:
    + Ability to travel is expected by 10%
    + Must have a valid driver's license with an acceptable driving record
    The essential requirements of the job include:
    + B.E/B.Tech (Food Science, Mechanical or equivalent)
    + Minimum 4-6 years' experience in a technical environment or proven experience in a similar technical sales-based role
    + Comprehensive commercial understanding of processes, sales objectives, and sales tools (e.g. SAP, Sales Force, Power Bi) is mandatory
    + Overall understanding of the supply-chain process
    + Proficient and fluent in English and German OR French language
    It would be a plus if you also possess previous experience in:
    + Highly developed customer first mind-set
    + Excellent communication skills and being a team player
    Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
    Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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    Technical Support

    ₹600000 - ₹1200000 Y 63 moons technologies

    Posted today

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    Job Description

    Qualification:

    B. E / B.Tech/BSc/MCA/BCA

    Experience:

    2 - 4 years

    Employement:

    Permanent

    Skill Sets:

    SQL or database queries, web applications

    Job Details:


    • Provide L1/L2 support for CYBX mobile and web applications.
    • Respond to user queries via email, chat, or ticketing systems within defined SLAs.
    • Troubleshoot app installation, login, performance, and feature-related issues.
    • Document, track, and manage support tickets using tools like Zendesk, Freshdesk, or Jira Service Desk.
    • Escalate complex issues to engineering or QA teams with proper documentation.
    • Create and maintain user guides, FAQs, and knowledge base articles.
    • Assist with onboarding support for enterprise customers.
    • Collect user feedback and share insights with the product team to improve the app.
    • Ensure high customer satisfaction scores (CSAT/NPS) through prompt and empathetic support. Required Skills & Qualifications
    • 2–3 years of experience in technical support, helpdesk, or customer success roles.
    • Strong knowledge of mobile apps (iOS/Android) and web technologies.
    • Familiarity with ticketing systems (Zendesk, Freshdesk, Jira, or similar).

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