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Description

The Elevator Pitch: Why will you enjoy this new opportunity?

You have an analytical mind and a passion for the craft of software engineering, and you love solving problems and learning new things. Technologies come and go, but that excites you because of the endless possibilities it creates. You are looking for an opportunity to work for a company whose software is utilized by every Fortune 500 company and significantly impacts every industry. You want to be a part of a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.

Today's workplace is growing increasingly mobile. End-users need access to their desktops and corporate information from various devices and locations. For IT, the delivery, management and security of corporate desktops, applications and data is an exceedingly complex challenge. Our business group – EUC - End-User Computing team is building the next generation platform for enabling the mobile, modern workforce.

With End User Computing (EUC) unit at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building, and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life, and our technologies are leading what's happening next for users across the enterprise. 

Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment. 

VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access. 

What is the primary need, technical challenge, and/or problem you will be responsible for?

Our goal is to make ‘VMware EUC’ enable IT effectiveness at scale, and speed and enable customers to successfully implement hybrid work. We are looking for a skilled C#.Net developer with 4-15 years of experience to join our team. The ideal candidate will have strong string debugging skills and experience working with distributed systems, Web API, Microservices, SQL Server, and PostgreSQL.

As part of the EUC Engineering team, you will play a crucial role in designing, developing, and maintaining robust software solutions. You will work in a fast-paced environment, maintaining a healthy sense of urgency, continually improving engineering processes and architecture. You will be expected to solve complex problems, establish a high engineering-bar and value execution to drive highly impactful outcomes. 

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

What is the leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the Engineering Manager. The team consists of highly competent senior and junior engineers working closely as a team. Our team’s focus is on challenging the status quo by innovating but at the same time getting stuff done. We believe in building trust amongst team members, all our stakeholders and committing to make our customers successful. The team is organized based on modules to define clear responsibility and accountability. At the same time teams are fluid enough to own up whatever is needed for the larger product to be successful. Culture of the team aims to create a supportive, collaborative, and innovative environment where team members can thrive, learn, and contribute to the success of the organization.

We believe, by nurturing a culture that prioritizes support, collaboration, innovation, individual success, and contribution to organizational success, you can create a positive and motivating environment where team members feel empowered, engaged, and motivated to excel.

Where is this role located?
Bangalore: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

‘VMware EUC’ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:  VMware EUC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ‘VMware EUC’ are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ‘VMware EUC’ will not tolerate discrimination or harassment based on any of these characteristics. ‘VMware EUC’ encourages applicants of all ages. ‘VMware EUC’ will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Description

Description

The Elevator Pitch: Why will you enjoy this new opportunity?

You have an analytical mind and a passion for the craft of software engineering, and you love solving problems and learning new things. Technologies come and go, but that excites you because of the endless possibilities it creates. You are looking for an opportunity to work for a company whose software is utilized by every Fortune 500 company and significantly impacts every industry. You want to be a part of a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.

Today's workplace is growing increasingly mobile. End-users need access to their desktops and corporate information from various devices and locations. For IT, the delivery, management and security of corporate desktops, applications and data is an exceedingly complex challenge. Our business group – EUC - End-User Computing team is building the next generation platform for enabling the mobile, modern workforce.

With End User Computing (EUC) unit at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building, and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life, and our technologies are leading what's happening next for users across the enterprise. 

Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment. 

VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access .

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
The following is a schedule for the first year of joining:

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As an engineer, you will:

Required Qualifications

Preferred Skills:

What is the leadership like for this role? What is the structure and culture of the team like?
VMware Workspace ONE Intelligent Hub is the single application our users need for work. On any personal or corporate device, users can search for, request, or launch any application with single sign-on, view a personalized feed of corporate communications, complete quick actions, access 

VMware Workspace ONE Intelligent Hub is headed by Kyle Austin who is the SVP, Engineering of the group based out of US. The leadership of Windows Intelligent hub is based out of India and US. As a part of this role, you will be joining the India team headed by Ajith KP who is Director of Engineering and Lilit Div who is Senior Director of Engineering out of US and working closely with Jyoti Parikh who will be your reporting manager based out of India. The leadership encourages independent thinking and gives a free hand to innovate.

The team is distributed across the globe, in India and U.S. We have a diverse, inclusive, and open culture in the team. We encourage continuous learning, sharing of ideas and thoughts, and growing together as a team. The team consists of engineers, architects, UX designers and Product managers, with experience ranging from less than a year to more than 20 years.

Where is this role located?
Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

Appy Before

Position: Technical support
Location:  Pune
Experience: 1 year
CTC  Details: It would be disclosed after the HR round as depends on the performance.

Requirements:
Qualification: Any Graduate
Certification:  Microsoft Azure/Cisco/AWS/red hat/Cybersecurity/MCSA
Department: Technical Department
Employment Type: Full Time, Permanent
Shift: Night Shift
Gender: Male Only

Responsibilities:

Network Support:
1. Monitor network performance to ensure optimal uptime and availability.
2. Troubleshoot and resolve network issues, including LAN, WAN, and WLAN problems.
3. Manage and configure network devices such as routers, switches, firewalls, and load
balancers.
4. Perform network maintenance and system upgrades including service packs, patches,
hot fixes, and security configurations.
5. Assist in the design and implementation of network solutions and improvements.
Server Support:
1. Monitor server performance and ensure system availability and reliability.
2. Manage and support physical and virtual server environments (e.g., VMware, Hyper-V).
3. Perform regular backup operations and implement appropriate processes for data
protection, disaster recovery, and failover procedures.
4. Install, configure, and maintain operating systems, software, and hardware.
5. Troubleshoot server issues related to hardware, software, and network configurations.
6. Collaborate with L1 support and other IT teams to resolve complex issues.
Security and Compliance:
1. Implement and maintain security protocols to protect network and server infrastructure.
Ensure compliance with organizational policies and regulatory requirements.
2. Conduct regular security audits and vulnerability assessments.
3. Respond to security incidents and provide resolutions.
Documentation and Reporting:
1. Maintain accurate documentation of network and server configurations, processes, and
procedures.
2. Generate regular reports on system performance, issues, and resolutions.
3. Provide training and support to L1 support staff and end-users as needed.

Fields with (*) are compulsory.

Responsibilities:

▪ Identifying hardware and software solutions.

▪ Troubleshooting technical issues.

▪ Diagnosing and repairing faults.

▪ Resolving network issues.

▪ Installing and configuring hardware and software.

▪ Speaking to customers to quickly get to the root of their problem.

▪ Providing timely and accurate customer feedback.

▪ Talking customers through a series of actions to resolve a problem.

▪ Following up with clients to ensure the problem is resolved.

▪ Replacing or repairing the necessary parts.

▪ Supporting the roll-out of new applications.

▪ Providing support in the form of procedural documentation.

▪ Managing multiple cases at one time.

▪ Testing and evaluating new technologies.

▪ Conducting electrical safety checks on equipment.

Technical Support Requirements:

▪ Degree in Computer Science or Information Technology.

▪ Certification in Microsoft, Linux, or Cisco is advantageous.

▪ Prior experience in tech support, desktop support, or a similar role.

▪ Proficiency in Windows/Linux/Mac OS.

▪ Experience with remote desktop applications and help desk software.

▪ Attention to detail and good problem-solving skills.

▪ Excellent interpersonal skills.

▪ Good written and verbal communication.

Job description

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Requirements:
For the Type role activities we have identified the required skills, this list must
cover all of them along with educational and other qualifications
1. Bachelor's degree in engineering preferably CS/IT required
2. Experience/ Keen interest with relational Database systems such as Jira
and MySQL preferred
3. Excellent communication skills in English
4. Customer centric and a proactive mindset
5. An inquisitive and analytical mind & troubleshooting skill
6. A hunger to acquire technical knowledge
7. Must have strong collaborative skills coupled with the ability to question
8. Must have an understanding of standard business practices
9. Must have good writing skills (for documenting the process)
10.Must have strong communication and presentation skills

interested candidates can contact on 
/

Description:

Development/Mandatory skills | work efforts : 20 to 30 %
Technical Support | work efforts : 70 to 80 %

Key Responsibilities:
Provide technical support for enterprise applications, troubleshooting application, database, and infrastructure issues.
Develop, maintain, and optimize Unix shell scripts to automate operational tasks and improve system efficiency.
Write and optimize SQL and Oracle queries; work with Oracle Database 19c and relational databases.
Develop and consume SOAP and RESTful APIs for system integration and data exchange between applications.
Design and implement scalable microservices using Java and J2EE technologies to enhance application functionality.
Utilize Eclipse IDE for efficient development, debugging, and testing of applications.
Apply strong debugging and problem-solving skills to identify root causes and resolve technical issues quickly.
Collaborate closely with cross-functional teams, including development, infrastructure, and database groups, to deliver high-quality solutions.
Participate in Agile development processes using tools such as JIRA and Confluence, contributing to sprint planning, code reviews, unit testing, and documentation.
Manage application deployments and health monitoring on Azure Kubernetes Service (AKS).
Manage and maintain job scheduling using Autosys scheduler to ensure seamless business process automation.
Create and maintain detailed technical documentation, including design specifications, support procedures, and troubleshooting guides.
Support application upgrades, patches, and configuration changes in collaboration with stakeholders.

Required Skills and Qualifications:
Strong experience with Unix/Linux operating systems and shell scripting (Bash, KornShell, etc.).
Good in Oracle SQL and understanding of Oracle Database 19c architecture and features.
Solid Java and J2EE development skills for building microservices and backend components.
Experience developing and consuming SOAP and RESTful APIs for application integration.
Familiarity with Eclipse IDE for development and debugging activities.
Hands-on experience managing applications on Azure Kubernetes Service (AKS).
Working knowledge of Autosys scheduler for job automation.
Comfortable working in Agile environments using tools such as JIRA and Confluence.
Strong analytical, debugging, and problem-solving abilities.
Excellent collaboration and communication skills.

Preferred Qualifications:
Familiarity with container orchestration, DevOps, and CI/CD pipelines.
Exposure to other database technologies and cloud platforms.
Previous experience with code reviews, unit testing, and documentation best practices.

Additional Details

• Planned Resource Unit : (55)IT_TRUCKS;(13)F/TC - Application Manager - 6-9 Yrs;Application Development;(Z3)6-9 Years