631 Urgent Care jobs in India
Care Manager
Posted today
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Job Description
Key Responsibilities:
- Conduct comprehensive needs assessments for clients to identify care requirements.
- Develop individualized care plans tailored to each client's specific needs and goals.
- Coordinate and arrange for appropriate services, including healthcare, therapeutic, and social support.
- Act as a liaison between clients, families, healthcare professionals, and community agencies.
- Monitor the effectiveness of care plans and make adjustments as necessary.
- Provide ongoing support, counseling, and advocacy for clients and their families.
- Maintain accurate and confidential client records and case notes.
- Ensure compliance with all relevant policies, procedures, and regulatory standards.
- Collaborate with the care team to ensure a coordinated and holistic approach to client care.
- Respond to client emergencies and concerns in a timely and professional manner.
- Bachelor's degree in Social Work, Nursing, Psychology, or a related field.
- Minimum of 3 years of experience in case management, social work, or community support.
- Strong understanding of care principles, client advocacy, and community resources.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in case management software and standard office applications.
- Ability to empathize with clients and build rapport.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Valid driver's license and willingness to travel for client visits as needed.
Care Coordinator
Posted 11 days ago
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Job Description
Responsibilities:
- Conduct comprehensive client assessments to determine needs and eligibility for services.
- Develop, implement, and monitor individualized care plans.
- Coordinate services with healthcare providers, social workers, and community agencies.
- Serve as a liaison between clients, families, and service providers.
- Advocate for client rights and ensure access to appropriate resources.
- Maintain accurate and confidential client records and documentation.
- Provide emotional support and guidance to clients and their families.
- Facilitate client referrals and transitions between care settings.
- Monitor the quality of care and client satisfaction.
- Stay updated on relevant policies, regulations, and community resources.
- Respond to client emergencies and crises in a timely and effective manner.
- Bachelor's degree in Social Work, Nursing, Public Health, or a related field.
- Proven experience in case management, social work, or community health.
- Excellent interpersonal, communication, and active listening skills.
- Strong empathy and ability to build rapport with diverse populations.
- Knowledge of local social services, healthcare systems, and community resources.
- Proficiency in record-keeping and case management software.
- Ability to work independently and manage a caseload effectively.
- Strong problem-solving and crisis intervention skills.
- Commitment to ethical practice and client confidentiality.
- Valid driver's license and access to reliable transportation.
Care Manager
Posted 13 days ago
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Care Taker
Posted 9 days ago
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Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading company in technical and hospitality manpower recruitment, serving around 500 companies across India. Our headquarters is located in Cochin, Kerala. As a specialist in human resources services, we are committed to connecting skilled professionals with employers, particularly in the technical sector. Learn more about us at .
Job Overview
We are seeking a dedicated Care Taker for a mid-level position with one of our clients in Kochi This full-time role requires a minimum of 4 to 6 years of experience. The job location covers multiple cities in Kerala, including Cochin, Ernakulam, Thrissur, Kozhikode, Thiruvananthapuram, Kottayam, and Alappuzha. The ideal candidate should possess skills in electrical, mechanical maintenance, coordination, and supervision.
Qualifications and Skills
- Proven experience in a care taker role, with a minimum of 4 years in maintenance or related duties.
- Strong technical skills in electrical and mechanical maintenance to ensure the smooth operation of facilities.
- Ability to supervise and coordinate activities efficiently to enhance operational productivity.
- Exceptional organization skills for effective scheduling and executing maintenance tasks.
- Proficiency in handling maintenance equipment and tools safely and effectively.
- Strong communication skills to liaise with team members and management seamlessly.
- Problem-solving abilities to quickly address and resolve maintenance issues as they arise.
- Attention to detail to ensure all tasks and duties are carried out to the highest standards.
Roles and Responsibilities
- Perform routine maintenance tasks to ensure the upkeep and operation of facilities.
- Coordinate with supervisors and team members to schedule and delegate maintenance duties.
- Inspect and repair mechanical and electrical systems as necessary to prevent breakdowns.
- Maintain records of daily maintenance activities and prepare reports for management.
- Ensure compliance with safety regulations and guidelines at all times.
- Assist in the supervision of maintenance staff and provide guidance when needed.
- Identify potential issues in facilities and recommend solutions for improvement.
- Collaborate with external contractors for specialized repairs and maintenance projects.
Primary Care Physician
Posted 5 days ago
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Job Description: Primary Care Physician (PCP)
Location: Hyderabad & Ahmedabad (On-site)
Preferred: Willing to Travel
Role & responsibilities: We are seeking an MBBS-qualified Primary Care Physician/General Practitioner to provide premium medical concierge support to patients, ensuring personalized, prompt, comprehensive healthcare services and timely intervention during emergencies. This is a Fulltime role requiring a blend of clinical expertise, empathetic communication, coordination with health assistants & other staff members.
- Conduct home visits for the enrolled patients as per scheduled appointments
- Prepare and share a Personal Medical History Summary Sheet within 2 days of the visit.
- Coordinate patient care in line with Chief Medical Advisor
- Delivering full medical assistance in line with company scope, ensuring high patient satisfaction.
- Provide post-service updates and medical feedback to the Health Assistant
- Respond promptly to staff & patient calls, including 24x7 emergency response.
- During emergencies, act as the central coordinator between treating doctors, patients, and families, while keeping the health assistant informed.
- Maintain accurate documentation of all patient interactions.
- Ensure two standby medical concierge physicians are nominated for coverage in your absence.
Candidate Profile:
- MBBS degree (mandatory); additional specialization is an advantage.
- Around 2 Years of Patient engagement experience in Multispecialty Hospital
- Proficient with email, mobile apps, and telehealth tools.
- Attributes: Alert, empathetic, passionate, polite, punctual, and prompt.
Languages: English, Hindi, Telugu / Gujarati preferred.
Palliative Care Physician
Posted 4 days ago
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Location: Muddenahalli, Chikkaballapur, Karnataka
Experience: Minimum 35 years in Palliative Medicine/Internal Medicine/Oncology
Qualification: MBBS with MD/DNB in Internal Medicine, Family Medicine, or Anesthesiology (Specialized training or certification in Palliative Care preferred)
Employment Type: Full-time | 6-day workweek
At SMSIMSR , we believe in care that goes beyond cure. As a Palliative Care Physician , you will provide compassionate, holistic, and ethical care to patients with life-limiting conditions. Your role is central in supporting patients and families, ensuring dignity, comfort, and quality of lifeespecially during advanced stages of illness.
This is not just a job; its a calling to make a deep emotional and medical impact in the lives of those who need it most.
- Provide comprehensive symptom management , including pain, nausea, breathlessness, and emotional distress
- Develop and lead individualized care plans that respect the wishes, beliefs, and dignity of patients
- Conduct family conferences , end-of-life discussions, and provide grief counseling
- Collaborate with a multidisciplinary team including nurses, psychologists, physiotherapists, and counselors
- Guide and support junior doctors, nurses, and medical students in palliative care best practices
- Participate in home care visits , hospice support, and community outreach programs
- Maintain accurate documentation and follow ethical standards in patient care
- Contribute to academic training programs and awareness workshops related to palliative medicine
- Strong foundation in pain management, oncology, geriatrics , or intensive care
- Empathetic communication and ability to work with emotionally sensitive cases
- Willingness to work in rural or resource-limited settings with a service mindset
- Experience with end-of-life counseling , advanced care planning, and ethical decision-making is a plus
An emotionally fulfilling, high-impact medical role
Training in advanced palliative and hospice care practices
A mission-driven environment with a focus on human dignity and service
Collaborative team with access to mental health and counseling support
Housing and other benefits (discussed during hiring)
Lead Care Coordinator - Remote Elder Care Services
Posted 22 days ago
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Job Description
Responsibilities:
- Oversee and coordinate a team of remote care professionals.
- Develop, implement, and monitor individualized care plans for elderly clients.
- Serve as the primary liaison between clients, families, and the care team.
- Manage scheduling, assignments, and communication for care services.
- Ensure quality assurance and adherence to care standards.
- Address client and family concerns promptly and professionally.
- Maintain accurate and confidential client records and documentation.
- Collaborate with healthcare providers and social services.
- Conduct regular performance reviews and provide feedback to care staff.
- Identify opportunities for service improvement and innovation.
- Bachelor's degree in Social Work, Nursing, Healthcare Administration, or a related field.
- Proven experience in elder care, community health, or social services.
- Demonstrated leadership or supervisory experience.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in using remote communication and care management software.
- Empathy, patience, and a strong commitment to client well-being.
- Ability to work independently and manage a remote team effectively.
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Patient Care Exec @Home Care(Aviation/Hospitality)
Posted 16 days ago
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Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector
Department: Hospital @Home / Home Care
Location: Charni Road, Mumbai
Reporting To: Manager Hospital @Home Services
Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)
Employment Type: Full-Time
Job Summary:
The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.
Qualifications & Experience:
- Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
- Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
- Excellent verbal and written communication skills
- Proficient in MS Office and basic hospital management systems
- Willingness to work in rotational shifts including late evenings
Key Responsibilities:
1. Patient Experience & Service Coordination:
- Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
- Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
- Represent the hospital brand and uphold its mission, vision, and values in every interaction
2. Scheduling & Communication:
- Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
- Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
- Provide accurate information and proper redirection to patients during service inquiries
3. Turnaround Time (TAT) & Escalation Management:
- Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
- Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
- Escalate unresolved or complex issues appropriately while ensuring patient satisfaction
4. Billing & Documentation:
- Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
- Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
- Maintain clear, complete, and accurate service records
5. Quality, Grooming & Protocol Adherence:
- Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
- Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
- Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks
6. Shift Operations & Coverage:
- Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
- Maintain seamless handovers and communication between shifts to support uninterrupted care delivery
Key Competencies:
- Service Orientation & Empathy
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
- Problem-Solving and Escalation Handling
- Digital Literacy & Documentation Accuracy
- Professionalism and Brand Representation
Customer Care Rep
Posted today
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NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Role - Responsible for SBI ES System project, Coordinating for ES footage requests from Bank / Recon team for settlement of customer dispute.
Impact - Backfill is requested for SBI ES System project & if not hired, there will be delay in sharing customer dispute related footages to Bank / Recon team, which will result in TXN amount plus penalty, possible revenue loss of $ 180 K Annual. Consolidation opportunities reviewed but not achievable
Standard (business to provide)
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Customer Care Professional
Posted 1 day ago
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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Global New Accounts is responsible for processing new and existing account applications by assessing the applicant's suitability to hold an American Express Card. This is a blended inbound and outbound process which includes a mix of front and back-office tasks. We not only approve applications but also provide one-touch solutions to our customers since we are the first face of the organization.
Job Responsibilities:
+ Consistently deliver extraordinary service to UK Customers in a fast-paced, structured, customer care environment.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership/American Express products as applicable.
+ Process card applications in a timely and accurate fashion.
+ Analyze customer information and make sound decisions while maintaining high customer satisfaction.
+ Indulge in recognizing our customers as individuals through unexpected relevant recommendations of product offers and benefits that deepen customer engagement.
+ Develop key consulting skills, including building a human connection with customers, through care and empathy, understanding customer needs, handling objections and providing solutions.
+ Meet and exceed performance goals that include customer satisfaction, sales, call handling time, schedule adherence and compliance regulations while adhering to established procedures and standards as updated by the business from time to time, as well as adhering to all applicable American Express policies.
Minimum Qualifications:
+ Computer literate, able to navigate through multiple computer systems and applications, simultaneously, with speed and accuracy
+ Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Customer's communication style
+ Resilience needed to efficiently manage a steady stream of Customer inquiries, while balancing performance to meet a variety of metrics as set down and updated by the business from time to time
+ Passion to serve, recommending products or solutions tailored to each Customer
+ A problem-solver to efficiently evaluate Customer issues and offer the best inventive solutions with a view to resolving on the first contact
+ Proven analytical skills to analyze account data and make sound business decisions
+ A capacity to learn, willingness to try new things, ability to incorporate feedback and resilience through change and difficult situations
+ Flexibility to handle a variation of Customer questions and/or issues
+ High level of integrity to work with Customer information while adhering to all Quality, Regulatory and Compliance guidelines
Preferred Qualifications:
+ Minimum one year of customer service experience, ideally in a contact center environment
+ Graduate in any field
+ Experience in UK AML regulations
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**