15 Usability Researcher jobs in India
User Research Manager
Posted 5 days ago
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Job Description
As a Manager - User Research, you will lead and mentor a team of user experience researchers to gather and synthesize insights about user behaviors, needs, and motivations. You will be a strategic leader who will align the research roadmap with broader business goals, advocates for user-centric design, and guide the team to produce actionable findings that drive product decisions.
Responsibilities
- Strategy and planning: Develop the overall vision, strategy, and roadmap for the UX research team, ensuring it aligns with product and business objectives.
- Team leadership: Recruit, hire, and manage a team of UX researchers. Responsibilities include mentoring, providing professional development opportunities, conducting performance reviews, and fostering a collaborative team culture.
- Research oversight: Oversee the planning and execution of a wide range of qualitative and quantitative studies, such as usability testing, user interviews, surveys, and ethnographic research.
- Stakeholder collaboration: Partner with cross-functional leaders in product management, design, and engineering to prioritize research opportunities and ensure that user insights are integrated into the product development lifecycle.
- Advocacy and evangelism: Act as the voice of the user within the organization, effectively communicating research findings to stakeholders and senior leadership through compelling presentations and storytelling.
- Process and operations: Build and refine research processes and operations (ResearchOps) to improve efficiency and impact. This can include managing budgets, creating participant recruitment processes, and organizing a central repository for research insights.
- Insight synthesis: Ensure that research findings are synthesized into actionable recommendations that inform product strategy and design solutions.
Required skills and qualifications
Technical and research skills
- Expert knowledge of research methods: Deep expertise in qualitative methods (e.g., interviews, usability tests) and quantitative methods (e.g., surveys, A/B testing).
- Data analysis: The ability to analyze behavioral data and statistical metrics to complement qualitative findings.
- Research tools: Proficiency with a wide range of user research and analytics tools, such as UserTesting, Dovetail, Figma, and Google Analytics.
- Design thinking: A strong understanding of the user-centered design process, from empathy and ideation to prototyping and testing.
Management and soft skills
- Leadership: Proven ability to manage, mentor, and inspire a team of researchers.
- Communication: Excellent verbal and written communication skills for presenting complex findings to diverse audiences.
- Strategic thinking: The capacity to connect user research to broader business and product strategies.
- Collaboration: Strong interpersonal skills for building and maintaining relationships with cross-functional teams.
- Problem-solving: Ability to identify and resolve complex design and research issues.
Education and experience
- Education: A bachelor's or master's degree in a field such as Human-Computer Interaction (HCI), Psychology, Anthropology, or Design is preferred.
- Experience: At least 8+ years of experience in UX research, including 3+ years of direct people management experience in a fast-paced environment.
- Portfolio: A portfolio demonstrating previous high-impact research projects and leadership.
Consumer Insight / User Research (Quantitative & Qualitative)
Posted 5 days ago
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Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working
UX Researcher
Posted 5 days ago
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About the Role
We are looking for a UX Researcher to join our Product & Design team at HT Digital Streams. You will uncover user needs, behaviors, and motivations to shape seamless, engaging experiences across our news and content platforms.
Responsibilities
- Conduct user research (surveys, usability tests, interviews) to understand digital content consumption.
- Translate insights into personas, user journeys, and actionable recommendations.
- Partner with Product, Design, Editorial, and Tech teams to enhance engagement, navigation, and content discovery.
- Test and optimize features across web, mobile, and app platforms.
- Leverage research and analytics tools (Hotjar, GA, UserTesting, etc.) to deliver data-backed insights.
Requirements
- 1–4 years of UX research experience, preferably in digital media, consumer apps, or online platforms .
- Skilled in both qualitative and quantitative research methods.
- Excellent communication and storytelling skills.
- Passion for media and user-centered design.
Senior UX Researcher
Posted 2 days ago
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As a **Senior UX Researcher** , you'll lead human-centered strategy, set product direction, and integrate insights into product development. You'll work across disciplines to fill knowledge gaps, prioritize inclusion, identify risks, and deliver actionable insights that represent the voice of our customers.
This opportunity will allow you to:
+ Accelerate your career growth through strategic impact.
+ Deepen your understanding of Mobile-first, AI-first productivity experiences.
+ Collaborate with a world-class product team across Hyderabad and Redmond.
You'll be joining a tight-knit team of 7-8 researchers based in Hyderabad and Bangalore, working on OneDrive, SharePoint, and Work Management. We're a collaborative, curious, and growth-oriented group that values:
+ Peer-to-peer learning and feedback culture.
+ Skill-building in AI, mixed-methods, and strategic research.
+ Supportive partnerships across PM, Design, and Engineering.
+ A shared commitment to craftsmanship, inclusion, and impact.
+ We believe in growing together through mentorship, shared rituals, and a strong sense of community.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Lead research that defines customer needs and informs product strategy across NGSP scenarios.
+ Apply mixed-methods research to uncover insights that drive design and engineering decisions.
+ Study user behavior across the funnel to understand adoption, churn, and engagement.
+ Guide cross-disciplinary research efforts, including stakeholder coaching and large-scale learning events.
+ Deliver clear, accessible insights that improve UX coherence and product outcomes.
**Qualifications**
**Required Qualifications:**
+ Bachelor's degree + 6 years, Master's + 4 years, or Doctorate + 3 years in HCI, Behavioral Science, or related field.
+ Proven experience in UX research across product strategy and design execution.
**Preferred Qualifications:**
+ 6 + years in UX research with domain expertise in productivity or enterprise tools.
+ Experience influencing both product direction and detailed experience design.
+ Familiarity with AI-first workflows and ethical evaluation frameworks.
#ODSP #ONEDRIVE #SHAREPOINT #ONEDRIVE&SHAREPOINT #SXC #STUDIO+91
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior UX Researcher
Posted 2 days ago
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**The Opportunity**
The Nutanix User Experience team is seeking a strong user researcher for the Bangalore office. We are looking for someone with a passion for gaining deep user empathy and whose portfolio demonstrates strong research skills for enterprise on-prem and cloud design.
● Lead research projects by collaborating with a broad team of designers, product managers, UI developers, backend engineers, and other leaders to identify opportunities that will benefit from your research offerings.
● Communicate and demonstrate the value of user research and track the impact it has on our products.
● Define research protocols and plans for our portfolio of products as a part of a multidisciplinary team.
● Work with UX designers, engineering teams, and product managers to ensure research findings are fully leveraged in the product design and development life cycle.
● Design and execute a wide range of both qualitative and quantitative research methods to provide the best fit for a variety of project types and phases.
● Play a central role in building a new multi-faceted research program and culture.
● Build the research strategy for one or more of our flagship products.
● Serve as the champion of our users' needs.
**About the Team**
"Design" and "customer delight" are embedded in every step of our product cycle. Nutanix has a design-first philosophy that brings consumer-grade design and web-scale engineering together to create an amazing user experience which has only been seen in the consumer world with the likes of Apple and Tesla. Visit our careers page to find out more about life at Nutanix.
**Your Role**
+ Able to work effectively in a fast-moving environment, juggle multiple projects, and prioritize work.
+ Stay current on research trends and tools.
+ Strong presentation and communication skills.
+ Able to explain the rationale for research decisions within a larger context.
+ Able to organize projects and findings.
+ Regularly communicates project status.
+ Understand the mission and goals of design and research and be able to communicate them to product teams.
**What You Will Bring**
+ 7-10+ years of user research experience for web and/or cloud products with a bachelor's degree in design, HCI, applicable behavioural science, or a related field (or 5-7+ years with a master's degree or a PhD with 3-5+ years of experience or equivalent total experience).
+ Proficient in a variety of user research techniques and reports.
+ A solid track record of creating user journeys, conducting on-premises contextual enquiries, and developing data-driven cloud analytics.
+ Passion for user advocacy, telling customer stories, and simplifying complex problems.
+ The ability to understand not only the research domain but also our products' level of detail enables you to help engineering, product management, and design to prioritize actions resulting from user research alongside new features, technical debt, and product strategy.
+ Strong working knowledge of the latest research tools.
+ Strong written and verbal communication skills with the ability to communicate effectively and concisely to project stakeholders as well as company leadership.
+ Experience working across multiple phases of design (conceptual mockups, information architecture, interaction design, visual design, prototyping, etc.).
+ Must be able to articulate the business impact of successful research projects.
+ B2B experience required. Domain experience in cloud computing, etc., is a major plus.
+ Strong quantitative and data analysis skills
+ Strong interest in data visualization and enterprise software
+ Working knowledge of accessibility guidelines and best practices
+ Experience building and testing with prototypes
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting
Senior UX Researcher
Posted 5 days ago
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About Us
India’s largest beauty and wellness destination with more than half a million happy customers.
Design at Nykaa welcomes candidates with diverse backgrounds, expertise and perspectives. It offers opportunities of constant learning with fun and interactive sessions. It is a place where you’d feel welcomed and can contribute your skills and expertise to help build the business growth. We are committed to the safety and well-being of our employees, vendors and clients.
Vision and Mission
Nykaa’s vision and mission are to inspire and enable each person to thrive in their own uniqueness by creating a community and being a trusted source of information and products to cater to every lifestyle need by giving a choice, inspiration, authenticity and convenience to diverse consumers.
Team description
Our UX team crafts exceptional omnichannel shopping experiences for millions of users by combining research and data. We pour all our energies in keeping the result simple and focus on an iterative user-centred design process to develop our products. We're a close-knit group of 35+ passionate and creative folks from diverse backgrounds and cultures who take pride in Nykaa's intrapreneurial culture. Our team is scaling and hiring for 2 locations in India - Mumbai & Gurgaon. If a fast-paced work environment and deep problem-solving excite you, we would love to have you in our team!
We are looking for a UX Researcher to help achieve our vision. This role will be responsible for problem discovery, definition, testing, and collaboration with our design and technology teams. You will plan and execute research studies to produce generative and evaluative insights that advise our product vision and delivery. You will partner with UX designers, product managers and technology to turn research into measurable user insights.
What you will be doing:
- Drive the end-to-end user research lifecycle for certain projects, including a selection of methods that align with research questions and business goals
- Plan and design user research of all types - generative and evaluative
- Create comprehensive research plans and execute them
- Establish and track strategic research goals that will help us identify unmet user needs, learning needs, market trends, and new business opportunities
- Generate insights from qualitative and quantitative user data
- Write scripts with no biases or leading questions
- Recommend, bring forward and execute the best research methodology for the given project
- Be assertive on best-suited methodologies and apply it as per time/scope limitations
- Ask detailed and panoramic analytical questions to develop research goals
- Identify problems and/or constraints for the project
- Seek opportunities to propose research projects
- Effectively brainstorm with designers on solutions to problems found through insights
- Present findings and recommendations in both comprehensive as well as detailed and understandable formats to different types of stakeholders
- Add wireframes/concepts to recommendations
- Collaborate with stakeholders of the project during the entire project
- Collaborate with designers to drive recommendations for designs
- Participate in different ways to provide information about the value of UX research, tools and methodologies
- Identify research opportunities, lead discussions and propose a research plan
- Clarify success metrics and tie efforts toward delivering business value
- Identify opportunities for both incremental and blue-sky innovation
- Advocate for prioritization of changes, refinements, and improvements to the user experience
- Communicate insights to all levels of the organization, including senior leadership, through writing and presentations
- Facilitate collaboration amongst core-product teams and stakeholders to gain alignment of product, business, and user goals that drive towards shared outcomes
- Lead end-to-end product design initiatives, from early problem discovery through solution design, prototyping, and testing
- Design and analyze qualitative studies that find opportunities by way of meaningful insights
- Establish research tools, standards, and frameworks to level up the team’s ability to conduct, communicate, and catalogue quality research
- Collaborate with UX leadership to help define our user-research strategy and evolve our research process
- Define and maintain standards for UX research
- Advise designers on research opportunities and best practices at various stages of the product development process
- Synthesize research to frame problems, uncover insights, and tell stories that build alignment and buy-in with your team and stakeholders
- Innovate methods for sharing research insights that democratize research by making insights easily available across the organization in ways that foster a human-centred culture across the organization
- Collaborate with partners to understand the impact of user research on product strategy and measure the effectiveness of product features
- Coach and mentor researchers on your team
- Provide ongoing education on user research to our company
What you will bring to the team
- Experience facilitating cross-functional working sessions and/or workshops with peers and partners
- Articulation of our target markets and their unique needs and circumstances they bring when interacting with our products
- Exceptional understanding of fundamental research principles
- A high degree of creativity and problem-solving
- Strong conceptual and analytical skills
- Ability to think and design holistically to create a cohesive and coherent product experience
- Experience conducting user research, including interviews, usability testing, and writing surveys
Basic qualifications
- Bachelor’s Degree Required; Master’s Degree (human-centred design, psychology, anthropology, sociology, or similar) preferred
- 4+ years of hands-on experience performing user research
- Expert in qualitative research methodologies and knowledge of basic quantitative methodologies
- Proficient in both unmoderated and moderated studies
- Attention to detail and multi-tasking capabilities
- Ability to mentor junior UX Researchers
- Work samples demonstrating your abilities.
What will make you stand out from the rest
- Proven track record uncovering, synthesizing, and distributing impactful insights that advised product strategy and decisions
- Evidence of building shared alignment across departments, disciplines, and teams
- Ability to distil complex problems into clean and intuitive design solutions
- Excellent communication and mentoring skills
- Experience in agile software development
- Ability to operate in a fast-paced technical environment
Job Location - Mumbai
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Lead UX Researcher
Posted 3 days ago
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Job Description
Location: Jaipur, Rajasthan, IN
Qualifications:
- 5+ years of experience in UX research, with demonstrated experience in leading research projects.
- Proficiency in a wide range of qualitative and quantitative research methodologies.
- Experience in planning, conducting, and analyzing user studies (interviews, surveys, usability tests, etc.).
- Strong understanding of user-centered design principles and product development lifecycles.
- Excellent analytical, problem-solving, and communication skills.
- Experience mentoring or leading other researchers is required.
- Ability to translate research findings into actionable insights and recommendations.
- Familiarity with user research tools and platforms.
- Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
- Portfolio showcasing successful UX research projects is essential.
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Lead UX Researcher
Posted 14 days ago
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Sr Staff UX Researcher
Posted 2 days ago
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**What you get to do in this role**
+ Represent and identify highly complex customer problems across the product and lead the design lifecycle from discovery through design validation and customer adoption
+ Apply and adapt appropriate research techniques and methods for specific project needs
+ Engage with customers to understand their unique needs for our products, defining and synthesizing user types and use cases
+ Partner with Product Managers and Designers to provide highly informed strategic recommendations that influences decision making
+ Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing
+ Provide direction, vision and leadership for large collaborative efforts
+ Communicate and educate partners on findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc
+ Provide mentorship to other members of the team and champion the discipline across the organization
**Basic Qualifications (The must have):**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Experience in applying customer-centered research techniques to product definition and designs
+ Experience defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods
+ A portfolio of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research
**Preferred Qualifications (The nice to have):**
+ 12-16 years' of work experience applying and conducting customer-centered research
+ Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software
+ In depth knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design
+ Experience with the creation and execution of online surveys as well as rich qualitative research techniques
+ Expert presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders
+ Expert comprehension of personas, product and technical capabilities
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
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**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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UX Researcher- Discovery & Search
Posted 5 days ago
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About Times Internet:
At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.
Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations.
As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.
We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!
Role Summary
We are building Times NRI, a focused, high-trust platform designed to solve the emotionally urgent and operationally complex needs of affluent NRIs. Our belief is simple: discovery is not a phase, it is a discipline. We operate in a model of continuous discovery, and this role sits at the heart of it.
As the Discovery & Product Research Lead, you will work directly with the Business Head and product leadership to drive deep, end-to-end discovery across the platform lifecycle. You will blend qualitative insight with quantitative rigour, test assumptions before committing to build, and deliver customer and market intelligence that directly informs product strategy.
This is a high-agency individual contributor role, ideal for someone who thrives on ownership, clarity through ambiguity, and fast-paced iteration. You will also work cross-functionally across Times Internet businesses to enable user testing, feedback loops, and internal collaboration.
Key Responsibilities
End-to-End Product Discovery
Plan and execute continuous discovery efforts to validate or challenge product assumptions
Conduct qualitative interviews, ethnographic research, and usability testing with target NRI users
Design, launch, and analyse quantitative surveys to test hypotheses at scale
Identify discovery opportunities at feature, service, and strategy levels
Cross-Functional Collaboration
Work closely with the Business Head to shape and test key product bets
Partner with product managers, product designers, and engineering teams to translate discovery insights into prioritised decisions
Collaborate across Times Internet teams to recruit users, run pilots, and deploy experiments
Rapid Experimentation and Execution
Use AI-enabled no-code tools to build test pages, forms, and emailers to validate ideas
Deploy lightweight experiments, lead collection flows, and rapid landing pages
Translate product strategy into testable concepts independently and with speed
Insight Synthesis and Strategic Alignment
Organise research findings into clear, actionable summaries, reports, or dashboards
Share insights regularly with product, design, and leadership teams
Influence prioritisation decisions by anchoring them in validated user insight
Stakeholder Engagement
Build and manage relationships across product, design, growth, content, and strategy functions
Coordinate inputs across teams and ensure shared alignment on discovery learnings
Advocate for a user-first, insight-led culture throughout the organisation
Ideal Candidate Profile
4 to 7 years of experience in product research, user research, product discovery, or UX strategy
Proven ability to lead research projects independently across both qualitative and quantitative methods
Experience using AI-based no-code tools to build prototypes, experiments, and workflows
Comfortable working cross-functionally with product, design, engineering, and marketing teams
Excellent communication and synthesis skills, with a strong ability to turn insights into clear action
Self-driven, proactive, and able to manage ambiguity with structure and clarity
Bonus: experience working with NRI or globally distributed user bases
Bonus: exposure to direct to consumer apps in domains such as fintech, healthcare or real estate
Why This Role Matters
Every strategic decision begins with insight. This role is at the core of how Times NRI understands, validates, and solves real user problems. As our Discovery Lead, you will ensure that what we build is not just feasible, but truly valuable.