44 Usability Researcher jobs in India
Senior User Research Specialist
Posted 23 days ago
Job Viewed
Job Description
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you`ll do :**
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP's strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
**What you bring :**
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 4-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
**Meet your team:**
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPReturnshipIndiaCareers
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Senior User Research Specialist
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do :
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
What you bring :
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 4-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
Meet your team:
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPReturnshipIndiaCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Senior User Research Specialist
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do :
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
What you bring :
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 8-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
Meet your team:
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPInternalT3
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
Consumer Insight / User Research (Quantitative & Qualitative)
Posted 10 days ago
Job Viewed
Job Description
Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working
Consumer Insight / User Research (Quantitative & Qualitative)
Posted today
Job Viewed
Job Description
Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working
Consumer Insight / User Research (Quantitative & Qualitative)
Posted 10 days ago
Job Viewed
Job Description
Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working
Product Marketing and User Research Intern
Posted today
Job Viewed
Job Description
Come be part of a rocketship that’s creating a massive impact in the world of education!
On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through it’s personalised learning platform. We are building an online university and solving the deep problem of employability of graduates.
We have a strong core team consisting of alumni from IIT's and IIM’s, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft - among others. On this mission, we are backed by some of the most respected investors around the world, - RTP Global, Nexus Venture Partners and a slew of angel investors including CRED’s Kunal Shah, Flipkart’s Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan’s Sujeet Kumar among others.
**Role**:
Are you passionate about education, fascinated by user behaviour, and excited to make a real impact? Then the **Product Marketing Internship** is tailor-made for you! Join Newton School, a revolutionary EdTech startup transforming employability through personalised learning, and embark on a journey of growth, learning, and impact.
**Responsibilities**:
- **Unleash your detective skills**:Conduct user research to uncover insights into student needs, crafting reports that shape our learning platform.
- **Become a master storyteller**:Partner with the Marketing team to craft captivating messages that resonate with our target audience. Hone your writing skills, create engaging content, and help spread the word about the incredible learning experience we offer.
- **Make a real difference**: Your work won't just sit on a shelf - it will directly impact the lives of thousands of students.
- **Learn from the best**:You'll get mentored by industry experts, collaborate with cross-functional teams, and gain invaluable experience in Marketing.
- **Unlock your own growth**:We don't believe in putting interns in a box. This is your chance to explore your interests, propose new ideas, and take ownership of projects that excite you. We'll nurture your talent and help you chart your career path.
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User Experience Research - Senior/Expert
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do:
As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA Cloud solution. You are part of a highly motivated and creative international team of interaction designers, user researchers, and visual designers.
The Role:
User Researchers work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing. You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
What you bring:
• 10+ years’ experience in User Research
• Proven track as a User Researcher in different areas of business
• Graduate (f/m/d) of a university or a university of applied science in Psychology, Interaction Design, Human-Computer Interaction, Digital Media, or comparable fields
• Extensive experience with applying a variety of both, qualitative and quantitative user research methods, preferably in a business software context
• Experience with different research tools
• Strong analytical skills
• Excellent communication skills in English and preferably Hindi (also in writing) to build strong relationships across interdisciplinary stakeholders
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams.
Meet your team:
Our team is responsible for driving all user research and application design activities for the S/4HANA Supply Chain Management UX team. We closely collaborate in multidisciplinary teams to create ERP business applications with a state-of-the-art user experience.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
UX Researcher
Posted 8 days ago
Job Viewed
Job Description
**What you get to do in this role:**
+ Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption
+ Apply appropriate research techniques and methods for specific project needs
+ Engage with customers to understand their unique implementation of our products, including defining and synthesizing user needs and use cases
+ Partner with Product Managers and Designers to influence product strategy and roadmaps
+ Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
+ Analyze and synthesize current or previous qualitative studies and quantitative data to generate strategic and tactical insights with actionable recommendations.
+ Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc.
**Basis Qualifications (The Must Have):**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Basic experience in applying customer-centered research techniques to product definition and designs.
+ Understand the importance of defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods.
+ A portfolio or examples of work representing research that influenced insights or experiences. This can include examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and articulated insights.
**Preferred Qualifications (The Nice To Have):**
+ 2+ years' of work experience conducting customer-centered research
+ Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software.
+ General knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.
+ Experience with the creation and execution of online surveys as well as rich qualitative research techniques
+ Excellent presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders.
+ The ability to learn new technical concepts quickly.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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UX Researcher
Posted 10 days ago
Job Viewed
Job Description
About the Role
We are looking for a UX Researcher to join our Product & Design team at HT Digital Streams. You will uncover user needs, behaviors, and motivations to shape seamless, engaging experiences across our news and content platforms.
Responsibilities
- Conduct user research (surveys, usability tests, interviews) to understand digital content consumption.
- Translate insights into personas, user journeys, and actionable recommendations.
- Partner with Product, Design, Editorial, and Tech teams to enhance engagement, navigation, and content discovery.
- Test and optimize features across web, mobile, and app platforms.
- Leverage research and analytics tools (Hotjar, GA, UserTesting, etc.) to deliver data-backed insights.
Requirements
- 1–4 years of UX research experience, preferably in digital media, consumer apps, or online platforms .
- Skilled in both qualitative and quantitative research methods.
- Excellent communication and storytelling skills.
- Passion for media and user-centered design.