295 User Administration jobs in India

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Senior Associate – User Access Administration

In this role, You will Support IT Infrastructure Delivery organization to deliver business value through reliable services and well-maintained platforms by performing technical operations, configurations and deployment activities in a dynamic global IT Operations environment.

Responsibilities

Key Responsibilities:

•Account Management: Provisioning, deprovisioning, and modifying user accounts across various systems. 

•Access Control: Administering group memberships, roles, and permissions. 

•Auditing and Compliance: Reviewing user access, auditing security configurations, and ensuring compliance with policies and standards. 

•Troubleshooting: Identifying and resolving access-related issues. 

•Documentation: Maintaining documentation of IAM processes, procedures, and security configurations. 

•Process Improvement: Contributing to the development and implementation of improved IAM processes. 

•Reporting: Generating reports and dashboards related to IAM metrics and compliance. 

•Collaboration: Working with other teams and stakeholders to implement and maintain IAM solutions. 

•Provides operational support and oversight for authentication/authorization services such as Multi-Factor Authorization (MFA), Active Directory, and Identity Management (IdM).

•Identifies and resolves gaps in the business processes which may include security/authorization set-up, user documentation, data interface design, data migration and reconciliation.

Qualifications we seek in you!

Minimum Qualifications

Relevant role in global Identity and access management environment

- ITIL certified

- BSc in IT or equivalent

Preferred Qualifications/ Skills

Why join Genpact?

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together. 

JD for Senior User Access Management

Job Summary:

The User Access Management Specialist is responsible for ensuring the integrity, security, and efficiency of user access controls across the organization’s IT systems and applications. This role involves administering access rights, enforcing security policies, and maintaining compliance with regulatory standards. The Specialist will work closely with various departments to manage user access needs and ensure that appropriate access controls are implemented and monitored.

Key Responsibilities:

• Oversee the lifecycle of user accounts, including provisioning, modifications, and deactivation in accordance with company policies and procedures.
• Implement and manage User Access Operations Policies and SOPs covering account creation, modification, removal and elevated privileges.
• Implement role-based access controls (RBAC) and ensure access is granted based on the principle of least privilege.
• Ensure that new user onboarding and off-boarding processes are handled efficiently to maintain security and operational integrity.
• Process and validate access requests using predefined workflows, ensuring that all access changes are appropriately approved and documented.
• Administer user account permissions and access controls across various platforms.
• Conduct periodic access and privilege account reviews to align with business and regulatory needs.
• Manage compliance monitoring, reporting and remediation following audit findings related to user access.
• Collaborate with IT, Security, HR and other business units to ensure secure and streamlined access management process.
• Perform regular internal and external audits of user access controls to ensure compliance with legal, regulatory, and organizational requirements.
• Prepare audit documentation and reports, addressing any findings or recommendations from audit reviews.
• Lead and mentor teams responsible for operational delivery of access management.
• Identify process improvements for joiner, leaver and mover cycles.
• Stay updated with latest in identity management technologies regulatory standards and best practices.
• Assist in preparing for and responding to external audits and compliance reviews related to user access.

Qualifications and Experience:

• Bachelor’s degree or higher in Computer Science, Information Technology or related fields.
• Professional certifications like CIAM, CIMP, CISSP, CISA or related fields. ISO certification is desirable.
• 8+ years in user access management, Identity and Access Management or IT operations with at least 3 years in lead role.
• Strong technical skills in account lifecycle management, privileged access, RBAC, and supporting IAM solutions (Sailpoint, Octa, Azure AD etc).
• Experience in Regulatory compliance, process improvement and risk management.

Core Skills:

• Significant attention to details and organizational skills.
• Effective communication and cross-functional collaboration abilities.
• Analytical thinking and ability to drive continuous improvement.
• Project and change management capabilities.
• Proficiency in managing audits, and reporting for compliance and security operations.
• Ability to handle sensitive and confidential information with the highest level of integrity.
• Strong organizational skills and the capability to manage multiple priorities and tasks in a fast-paced environment.
• Flexibility to adapt to evolving technologies and changing business needs.

Experience: About 10-15 years

About Us

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific

About the Role:

Internal Title: Senior Analyst (5-8Yrs Experience)

Analyst: (2-4Yrs Experience)

Reporting to: Head of Cyber Security BU

Location: Bengaluru

Job Profile:

Position details:

In this role, you will be responsible for enforcing company policies and procedures related to identity and access management across MUFGs business. Under this arrangement, you will act and make decisions on behalf of MUFG Banks business, subject to the same remit and level of authority, and irrespective of the entity which employs you.

The candidate should have a good understanding of governance structures within the financial technology sector as well as knowledge of the key technical frameworks and audit requirements. In addition, the candidate is expected to have demonstrable communication and team-working skills. The candidate should also be willing to provide ad-hoc support to the wider MUFG teams.

Roles and Responsibilities:

• Be the subject matter expert and the reference point for the Access Management team.
• Perform user access management by provisioning or de-provisioning user access.
• Represent the team in meetings as required.
• Innovative ideas to improve processes.
• Knowledge of Access Review/Attestation Management
• Folder access permissions
• Privileged access controls
• Closure of raised incidents
• Handling queries related password resets, login issues etc.
• Monitor the request queue, team mailboxes, review and follow SOP procedures to add, edit or delete specific accesses for specific systems as requested.
• Respond to general questions about access requests.
• Follow up with required approvers/stakeholders for approvals or clarifications through phone, email or tickets.
• Contribute to the Knowledge Management Database. Record events and problems and their resolution in knowledge base/SOP.
• Read and review the standard operating procedures and required training materials. Create additional documentation, as needed to support the process.
• Identify and suggest possible improvements on procedures.
• Engage in knowledge transfer session for any newly on boarded application that comes under the scope of user access management.
• Direct unresolved issues to the next level of support personnel
• Follow-up and update relevant trackers and systems.
• Pass on any feedback or suggestions by customers to the Team Leader
• Creating KPIs for BAU processes
• Experience with Active Directory group management.
• Knowledge of least privilege methodology with access permissions

Job Requirements:

• Excellent attention to detail and accuracy
• Strong problem-solving skills.
• Excellent communication skills, both written and spoken (Proficiency in English).
• Excellent interpersonal skills.
• Customer-oriented and Customer focused.
• Practical Access Review processes experience (manual and automated).
• The ability to multitask, manage large workloads and tight deadlines.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision-making skills, the ability to demonstrate sound judgement.
• Incident management/resolution processes.
• Good to excellent understanding of computer systems and other tech products.
• Good to excellent practical experience of Microsoft Office (Excel, Word, PowerPoint).
• Knowledge and experience of scripting in PowerShell.
• Knowledge of IAM tool preferably Oracle Identity Manager, RSA IGL, SailPoint etc.
• Results driven, with a strong sense of accountability.
• Process driven.
• A calm approach, with the ability to perform well in a pressurized environment.
• Experience working in IAM team.
• Participate in IAM audit and review access control reports to identify potential risks.
• Business facing experience.

Desired but not necessary:

• Knowledge of SQL Queries
• Knowledge of Technical/Cyber Security risk frameworks (e.g. ISO27001, NIST, FFIEC)
• Experience of documenting IAM processes and procedures.
• Flexibility in working in shifts if required
• Risk Management processes.
• Issue management.
• Bachelors Degree (preferably a Technical Graduate) or equivalent

Equal Opportunity Employer

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

About Us

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific

About the Role:

Internal Title: Senior Analyst (5-8Yrs Experience)

Analyst: (2-4Yrs Experience)

Reporting to: Head of Cyber Security BU

Location: Bengaluru

Job Profile:

Position details:

In this role, you will be responsible for enforcing company policies and procedures related to identity and access management across MUFGs business. Under this arrangement, you will act and make decisions on behalf of MUFG Banks business, subject to the same remit and level of authority, and irrespective of the entity which employs you.

The candidate should have a good understanding of governance structures within the financial technology sector as well as knowledge of the key technical frameworks and audit requirements. In addition, the candidate is expected to have demonstrable communication and team-working skills. The candidate should also be willing to provide ad-hoc support to the wider MUFG teams.

Roles and Responsibilities:

• Be the subject matter expert and the reference point for the Access Management team.
• Perform user access management by provisioning or de-provisioning user access.
• Represent the team in meetings as required.
• Innovative ideas to improve processes.
• Knowledge of Access Review / Attestation Management
• Folder access permissions
• Privileged access controls
• Closure of raised incidents
• Handling queries related password resets, login issues etc.
• Monitor the request queue, team mailboxes, review and follow SOP procedures to add, edit or delete specific accesses for specific systems as requested.
• Respond to general questions about access requests.
• Follow up with required approvers/stakeholders for approvals or clarifications through phone, email or tickets.
• Contribute to the Knowledge Management Database. Record events and problems and their resolution in knowledge base/SOP.
• Read and review the standard operating procedures and required training materials. Create additional documentation, as needed to support the process.
• Identify and suggest possible improvements on procedures.
• Engage in knowledge transfer session for any newly on boarded application that comes under the scope of user access management.
• Direct unresolved issues to the next level of support personnel
• Follow-up and update relevant trackers and systems.
• Pass on any feedback or suggestions by customers to the Team Leader
• Creating KPIs for BAU processes
• Experience with Active Directory group management.
• Knowledge of least privilege methodology with access permissions

Job Requirements:

• Excellent attention to detail and accuracy
• Strong problem-solving skills.
• Excellent communication skills, both written and spoken (Proficiency in English).
• Excellent interpersonal skills.
• Customer-oriented and Customer focused.
• Practical Access Review processes experience (manual and automated).
• The ability to multitask, manage large workloads and tight deadlines.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision-making skills, the ability to demonstrate sound judgement.
• Incident management/resolution processes.
• Good to excellent understanding of computer systems and other tech products.
• Good to excellent practical experience of Microsoft Office (Excel, Word, PowerPoint).
• Knowledge and experience of scripting in PowerShell.
• Knowledge of IAM tools preferably Oracle Identity Manager, RSA IGL, SailPoint etc.
• Results driven, with a strong sense of accountability.
• Process driven.
• A calm approach, with the ability to perform well in a pressurized environment.
• Experience working in the IAM team.
• Participate in IAM audit and review access control reports to identify potential risks.
• Business facing experience.

Desired but not necessary:

• Knowledge of SQL Queries
• Knowledge of Technical/Cyber Security risk frameworks (e.g. ISO27001, NIST, FFIEC)
• Experience of documenting IAM processes and procedures.
• Flexibility in working in shifts if required
• Risk Management processes.
• Issue management.
• Bachelors Degree (preferably a Technical Graduate) or equivalent

Equal Opportunity Employer

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a € Billion international wholesaler with operations in 32 countries through 630 stores & a team of 85,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business, and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Finance, HR, Media, Strategy, Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website:
Company Size: 800-850
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011

Job Description

We are seeking a detail-oriented and proactive Assistant Manager to oversee SAP and Non-SAP IT compliance monitoring with a primary focus on User Access Management (UAM). The role involves ensuring adherence to internal controls, regulatory requirements, and corporate policies related to user access, segregation of duties (SoD), and system security across enterprise applications. The ideal candidate will have strong knowledge of IT compliance frameworks, SAP and non-SAP systems, and hands-on experience in access risk management.

Key Responsibilities:

Qualifications

Required Qualifications:

Additional Information

Preferred Skills:

Description

We are seeking a diligent Security Operations Analyst specializing in Identity and Access Management (IAM) to strengthen our organization's access controls and governance. The role focuses on managing and reviewing user access rights, administering Active Directory (AD) security groups, and supporting Azure Active Directory (Azure AD) operations to ensure secure, compliant, and efficient identity management. 

Responsibilities:

Mandatory skill sets:

Experience in security operations with a focus on Identity and Access Management. 

Preferred skill sets:

Years of experience required:

7+ yrs

Education qualification:

Any UG/PG

Education

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We are seeking a Senior Engineer with strong expertise in Identity Governance and Administration (IGA) , specifically with Saviynt . The role involves designing, implementing, and supporting enterprise-grade IGA solutions to ensure secure, efficient, and compliant identity lifecycle management.

Key Responsibilities:

• Lead implementation and configuration of Saviynt-based IGA solutions.
• Develop workflows, rules, and integrations with enterprise applications.
• Troubleshoot and optimize Saviynt performance and functionality.
• Collaborate with security, compliance, and infrastructure teams to align with business needs.
• Provide technical guidance and mentorship to junior team members.

Key Skills & Experience:

• Hands-on expertise with Saviynt IGA platform .
• Strong understanding of identity lifecycle management, RBAC, and access governance.
• Experience with connectors, APIs, and integration of applications with IGA.
• Familiarity with compliance frameworks and security best practices.
• 6+ years of relevant experience in IGA/IDAM domain.

About the Role

The IAM Senior Engineer will be responsible for the service design, build and document all key elements of the Identity Governance and Administration (IGA) infrastructure and services that are part of the overall identity security program.

It is incumbent upon the IAM Senior Engineer to ensure uniformity of services, adherence to standards, and consistency of infrastructure delivery. The Senior Engineer works with application teams and external partners to deliver quality services to Internal and External Customers.

The Senior IAM Engineer is responsible for designing, implementing, and managing enterprise-level Identity Governance and Administration solutions. This role ensures secure, compliant, and efficient access to IT resources across the organisation, leveraging platforms like Saviynt, SailPoint or Oracle Identity Manager.

What we’re Looking For :

• Bachelor’s degree in Computer Science, Information Security, or related field.
• 6+ years of experience in IAM/IGA with preferably 2 years hands-on with Saviynt.
• Strong scripting skills (Java, Beanshell, PowerShell, Python).
• Experience with identity lifecycle, access governance, and compliance frameworks.
• Familiarity with cloud platforms (Azure, AWS) and SaaS integrations.
• Partner with IAM architects and business stakeholders to translate requirements into technical solutions.
• Mentor junior engineers and contribute to the IGA roadmap and strategy.
• Participate in Agile ceremonies and manage deliverables across sprints.

What You’ll Do:

IGA Platform Engineering

• Design and configure preferably Saviynt IGA modules including Identity Lifecycle Management, Access Request, Role Management, and Access Certification.
• Develop and maintain Saviynt connectors for target systems (e.G., Active Directory, Azure AD, SAP, Workday, ServiceNow).
• Customize Saviynt workflows, rules, and policies using Beanshell scripting and JSON.

Integration & Automation

• Integrate Saviynt with enterprise applications using JDBC, REST APIs, SCIM, and other protocols.
• Automate provisioning/deprovisioning processes and implement RBAC/ABAC models.
• Collaborate with DevOps and cloud teams to support CI/CD pipelines for IGA deployments.

Governance & Compliance

• Implement access certification campaigns and ensure alignment with SOX, PCI and GDPR requirements.
• Support audit and compliance reporting using Saviynt’s analytics and dashboards.
• Maintain documentation for configurations, workflows, and operational procedures.

Collaboration & Leadership

• Partner with IAM architects and business stakeholders to translate requirements into technical solutions.
• Mentor junior engineers and contribute to the IGA roadmap and strategy.
• Participate in Agile ceremonies and manage deliverables across sprints.