1,703 User Centric Design jobs in India
Design Thinking Lead
Posted today
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About eGov
eGov is a multi-disciplinary team of technologists, policy thinkers, program specialists, and problem solvers united by a shared mission - to reimagine how essential public services are designed and delivered, making them equitable, accessible, and transparent for all.
Over the past two decades, eGov has partnered with 10+ countries and 2,600+ towns and cities in India, improving the lives of over 2 billion people. We've helped power national missions, deliver billions of vaccine certificates, and support governments to design and sustain digital infrastructure needed to deliver public services at scale.
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Role Summary
The Design Thinking Lead will champion a human-centred, outcomes-driven approach to transform public services. This role owns the end-to-end design journey, from framing opportunity spaces to embedding measurable change in live programmes, while cultivating a culture of experimentation, empathy and continuous learning across the organisation.
The first major assignment will be with the Manhole to Machinehole (M2M) initiative, an effort to eliminate unsafe manual scavenging by transitioning India's cities to fully mechanized desludging. In this role, you will use design to reimagine how sanitation services can be safer, more effective, and more inclusive.
Responsibilities:
- Bringing a human-centered and systems design lens to eGov's products and programs. Re-imagine the what, why, how and "so-what" of engagements.
- Designing systemic solutions, service delivery models, and digital interventions.
- Designing and leading reimagination workshops, interactions and trainings with governments, NGOs, workers, and citizens.
- Creating visual frameworks (e.g., ecosystem maps, citizen and worker journey boards) that make complex problems and solutions intuitive.
- Craft immersive pitch experiences (videos, prototypes, simulations) that make the future tangible and accelerate executive buy-in.
- Embedding design practices into eGov's approach to transforming public service delivery.
- Codify reusable design assets (e.g., patterns, frameworks, research repositories) so they can be repurposed at speed for the future.
What we are looking for:
- Human-centred expertise: Contextual inquiry, ethnography (in-person and remote), JTBD interviews.
- Systems thinking: Comfortable mapping organisational, process and technology interdependencies to anticipate downstream effects.
- Strategic storytelling & visualisation: Rapid sketching, journey maps, service blueprints, narrative prototypes.
- Facilitation & collaboration: Ability to guide diverse groups toward alignment while surfacing dissenting voices constructively.
- Business acumen: Fluency in capturing and gathering experience metrics (NPS, CSAT, adoption).
- Hand-on: Ready to design and create materials themselves.
- 7-15 years of experience in service, system, and human-centered design, who can turn complex challenges into simple, people-centered solutions. More than years of experience we are looking for the right skill-set.
- A track record of designing for public systems or social impact is preferred.
- This is a full time role. The location is Bangalore.
Interested candidates can apply through the following link:
Hiring #DesignJobs #SystemsChange #SocialImpact #HumanCenteredDesign #ServiceDesign #Bangalore #JoinOurTeamDesign Thinking Mentor
Posted 1 day ago
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Job Description
Help kids imagine, tinker and create the future—one challenge, one prototype at a time.
We are an early stage edtech startup teaching kids problem-solving and design thinking to reimagine the world, one challenge at a time. Originally started in the UK, we are now in India with our very own live app.
The Job
Are you a problem-solver? A design thinker? Passionate to make the world a better place? Inspire kids to do the same?
We're on the lookout for a Design Thinking Mentor who can spark curiosity and lead kids aged 9-13 through the journey of design thinking, from spotting problems to ideating and building prototypes.
You'll run interactive workshops online and offline in Mumbai, and help us make our core programme and app even better with your feedback.
We'll hand you the content to work with, while you'll bring in the zing
What You'll Do
- Lead fun, engaging and impactful sessions teaching kids design thinking.
- Add your own flair and playful energy to our ready-to-use resources.
- Share feedback to help us level up our programme, workshops and app.
- Track participation and jot down key takeaways so that every workshop just gets better.
Your Superpowers
- A solid grip on design thinking.
- Some experience teaching, mentoring kids would be fantastic.
- Passion for hands-on, maker-style learning.
- Background in education, design, innovation, product design or anything equally awesome.
- Comfortable with Zoom, Google Meet and other online teaching tools.
The Nitty-Gritty
- Where: A mix of offline (in Mumbai) and online sessions.
- When: Part-time / Freelance / Contract flexible
- Available 5-6 days a week, including Saturdays & Sundays.
- Can dedicate 3-4 teaching hours each day.
- Strong Wi-Fi, a laptop and webcam.
- Pay: Competitive, with a mix of fixed + variable components, based on your awesomeness and experience.
How to Hop On Board
Send us the following at
- Your CV/portfolio
- A short cover note about your design thinking experience and any experience working with kids
We'll Love You If You're…
- Bursting with creativity and playful spirit.
- Packed with empathy and patience for curious young minds.
- Passionate about problem-solving, tinkering and learning-by-doing.
We may be an edtech startup, but we are passionate educators above everything Come help kids dream big, build bold, and reimagine the world with us
Download our App to get to know our us better Also check us out
Analyst - Design Thinking
Posted today
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Job Description
Role:
Analyst – Design Thinking
Employment Type:
Full-Time
Role Category:
UI/UX and Creative Design
Experience:
2-3 years
About Us
GNA Energy is India's Premier OTC Platform for the Power Market, dedicated to accelerating the adoption of green energy. We are a fast-growing and dynamic company committed to a sustainable future.
Job Summary
GNA Energy is looking for a curious mind and a creative problem-solver, someone who thrives on understanding people and shaping experiences that matter. As a Design Thinking Analyst, you'll be at the intersection of research, strategy, and design, using empathy and creativity to unlock opportunities and transform them into intuitive, human-centered solutions. You'll collaborate across teams, facilitate workshops, and bring ideas to life through UI/UX design, prototypes, and storytelling.
Responsibilities
- Dive deep into user needs, behaviours, and motivations through research, interviews, and observation.
- Turn insights into action: Crafting personas, journey maps, and experience blueprints that inspire innovation.
- Co-create with stakeholders in design thinking workshops, guiding teams from empathy to ideation and beyond.
- Design and refine UI/UX concepts, wireframes, and prototypes that balance creativity with usability.
- Partner with product managers and developers to shape experiences that are both beautiful and functional.
- Use visual storytelling to communicate ideas, from low-fidelity sketches to polished design mockups.
- Experiment, test, and iterate: Bringing a mindset of continuous learning to every project.
- Champion creativity and human-centered design practices across the organization.
Required Skills
- Experience in design thinking, UX/UI design, service design, or creative strategy.
- Strong design portfolio showcasing UI/UX, prototyping, and creative problem-solving.
- Proficiency with design and collaboration tools (Figma, Adobe Creative Suite, Miro, etc.).
- Excellent communication and facilitation skills, comfortable engaging both teammates and stakeholders.
- Analytical mindset with the ability to translate data into meaningful insights.
- A passion for creativity, innovation, and designing for impact.
Qualifications
- A degree in Design, Business, or a related field (or equivalent hands-on experience).
Additional Skills
- Demonstrated ability to work independently in a fast-paced environment
- Strong analytical, problem-solving, and communication skills
- Proactive and self-motivated approach
- Good communication and interpersonal skills
- Detail-oriented with a focus on accuracy and quality
- Ability to work independently and as part of a collaborative team
Robotics and Design Thinking Facilitator
Posted 1 day ago
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Job Description
Job Type:
Part-time
Duration:
10-15 Days
Hours:
3 hours per day
Location:
Vasant Vihar, Delhi
Target Group:
Grades 3-8
Job Overview:
We are hiring Robotics & STEAM Educators to conduct fun, engaging, and hands-on sessions for primary and secondary school students in a school located in Vasant Vihar, Delhi. The ideal candidate is someone who is comfortable teaching basic coding and robotics to varied age group children in a creative and interactive way.
Responsibilities:
- Facilitate engaging, hands-on sessions on design thinking, tailored to learners in Grades 3–8.
- Teach robotics concepts including mechanical design, sensors, actuators, and programming using age-appropriate platforms (e.g., LEGO Robotics, Scratch, PictoBlox, Arduino, or similar).
- Foster a student-centered learning environment that promotes inquiry, experimentation, and iteration.
- Guide learners through project-based learning, encouraging them to design and develop innovative solutions to real-world challenges.
- Integrate STEAM concepts seamlessly into the sessions.
- Assess student progress.
- Collaborate with other facilitators to create interdisciplinary learning experiences.
- Stay updated with emerging trends in robotics, AI, and design thinking pedagogy.
Requirements:
- Degree in Engineering, Design, Education, or related field (Master's preferred).
- Experience in teaching/facilitating robotics, coding, or design thinking with learners aged 8–14.
- Proficiency with varied robotics platforms,.
- Strong understanding of design thinking methodology and its application in education.
- Passion for hands-on, experiential learning and ability to inspire curiosity in young learners.
- Excellent classroom management, communication, and facilitation skills.
- Ability to adapt instruction to diverse learning styles and abilities.
- Creativity, patience, and a growth mindset to model resilience in problem-solving.
- Familiarity with Maker Education tools (3D printing, electronics, prototyping).
- Comfort with interdisciplinary projects linking robotics with arts, humanities, and sustainability themes.
What We Offer:
- Training and session plans.
- Opportunity to inspire and spark curiosity in young minds.
- Competitive salary.
- Professional growth.
Interested candidates can send their resume to:
Or contact us at:
Let's make this education system a STEAM-powered adventure
DEQ-Assistant Manager - Design Thinking
Posted today
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Job Description
KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.Key Responsibilities
Design Thinking Workshop/process Facilitator
Posted today
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Job Description
**Description**
**JD: wavespace Content Facilitator**
**The opportunity**
As the wavespace content facilitator of the EY wavespace Trivandrum team, you will have the opportunity to support the engagement of high priority local, regional, and global clients to understand and address some of their largest and most complex performance challenges, and ultimately improve and drive sustainable business results. We enable organizations to identify and address their most critical issues, ranging from strategic direction and alignment, digital disruption, and organizations responses to the pace of change whether technological, political, or societal in nature. Whilst the nature of our work focuses on supporting the design and facilitation of collaborative events, the competencies required is a diverse and challenging blend of logical problem solving and innovative thinking. Good communication skills, psychology, an open and inquisitive mind, and a fundamental desire to enable the capabilities of others to reach resolutions. In terms of skills facilitation is grounded in several methodologies of which Design Thinking is core but equally critical are project and program management, change management and a depth of understanding across the entire consulting value chain.
**Your key responsibilities**
In this role, you will have the opportunity to provide strategic and client relationship management support to wavespace Trivandrum. The responsibilities will also include co-developing and executing strategy and demand generation plan wavespace Trivandrum in close collaboration with the GDS Account Leaders, GDS Service Line leaders and Global wavespace locations. You will act as a facilitator and a research specialist supporting wavespace facilitators/experience managers who can provide content, structure the workshops, design sprints and brainstorming sessions. A consultative mindset, pre-sales activities, strong selling skills, a flair for creative marketing are prerequisites for the proposed role. Whilst the nature of the work focuses on the positioning wavespace and growing wavespace experiences, collaborative events as a GDS offering. The competencies required is a diverse and challenging blend of logical problem solving, innovative thinking, and political astuteness.
To be successful in this role you will have some experience in both digital transformation and corporate innovation, preferably with domain expertise across key sectors but more importantly have a demonstrated ability to work with early-stage technology and large-scale incumbent businesses alike. A technical background in user research, secondary research primarily on the areas of strategy, experience design and digital technology is extremely advantageous to the role.
**Responsibilities, Qualifications, Certifications**
- Manage all aspects of a session
- Curate content relevant to the session and the objectives of the workshop
- Conduct user research based on design thinking methods
- Before a session that will include: location selection and rental, kit rental, detailed session design, detailed logistics planning, video / scribe hire and briefing, client team liaison, Mural design and creation, template design and creation, creating the IOM with the client team
- During a session this will include: ensuring all logistics are in place, all technology is delivered and functions, all activities are planned, all material is available
- After a session this will include: organizing the breakdown of the kit and its collection, writing up the session outcome, completing the credential write up, ensuring videos are completed and published, liaising with the scribe for any follow-on activities
- Develop and nurture relationships with onshore clients/sponsors and internal/external stakeholders based on strong understanding of their evolving business priorities and expectations
- Cross-sell/upsell opportunities to increase wavespace penetration
- End-to-end management of visits of clients/sponsors - conceptualize themes, project-manage preparation activities, manage experience, moderate the engagement, steer resulting opportunities to closure
- Drive execution of action plans and conversion of opportunities from client visits/workshops/meetings with global wavespace stakeholders
**To qualify for the role, you must have demonstrable experience in**:
- At least 7+ years professional experience in a management consulting or other professional services environment - Experience in these with Big 4 firms will be an added advantage.
- Strong facilitation and presentation skills with at least 2+ years of ex
Internal Transformation Services-Innovation-Design Thinking-Assistant Director
Posted today
Job Viewed
Job Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
GDS Business Consulting – Internal Transformation Services, Assistant Director (Innovation /Design Thinking / wavespace)
The ITS Assistant Director position is a Global role that is focused on delivery of EY’s internal wavespace across the Executive Layer. We collaborate with internal clients to design and deliver virtual and in-person workshops through a process of working together. The role enables successful execution of the organization’s priority initiatives through leveraging his/her network, technical competencies, design, and facilitation skills. The Assistant Director will be expected to establish and maintain trusted working relationships within the Executive, with partners and their global teams as part of credibly advising and delivering on wavespace facilitation.
Key relationships:
EY leadership across functions, service lines and geographies
Engagement project teams around the world
Global ITS team and leadership.
Key responsibilities
Skills and attributes for success
To qualify for the role, you must have an overall experience of 10+ years
Innovation / Design Thinking/ Experience design relevant experience of 4 + years
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
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Internal Transformation Services - Innovation-Design Thinking - Assistant Director
Posted today
Job Viewed
Job Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
GDS Business Consulting – Internal Transformation Services, Assistant Director (Innovation /Design Thinking / wavespace)
The ITS Assistant Director position is a Global role that is focused on delivery of EY’s internal wavespace across the Executive Layer. We collaborate with internal clients to design and deliver virtual and in-person workshops through a process of working together. The role enables successful execution of the organization’s priority initiatives through leveraging his/her network, technical competencies, design, and facilitation skills. The Assistant Director will be expected to establish and maintain trusted working relationships within the Executive, with partners and their global teams as part of credibly advising and delivering on wavespace facilitation.
Key relationships:
Key responsibilities
Skills and attributes for success
To qualify for the role, you must have an overall experience of 10+ years
Innovation / Design Thinking/ Experience design relevant experience of 4 + years
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
Internal Transformation Services - Innovation/Design Thinking - Assistant Director
Posted today
Job Viewed
Job Description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
GDS Business Enablement – Internal Transformation Services, Assistant Director (Innovation /Design Thinking/ Experience design)
The ITS Assistant Director position is a Global role that is focused on delivery of EY’s internal transformation projects and initiatives. We collaborate with internal clients to design and deliver virtual and in-person workshops through a process of working together. The role enables successful execution of the organization’s priority initiatives through leveraging his/her network, technical competencies, design, and facilitation skills. The Assistant Director will be expected to establish and maintain trusted working relationships within the Executive, with partners and their global teams as part of credibly advising and delivering on design thinking facilitation.
Key relationships:
Key responsibilities
Skills and attributes for success
To qualify for the role, you must have an overall experience of 10+ years
Innovation / Design Thinking/ Experience design relevant experience of 4 + years
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Internal Transformation Services - Innovation - Design Thinking - Assistant Director
Posted today
Job Viewed
Job Description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
GDS Business Enablement – Internal Transformation Services, Assistant Director (Innovation /Design Thinking/ Experience design)
The ITS Assistant Director position is a Global role that is focused on delivery of EY’s internal transformation projects and initiatives. We collaborate with internal clients to design and deliver virtual and in-person workshops through a process of working together. The role enables successful execution of the organization’s priority initiatives through leveraging his/her network, technical competencies, design, and facilitation skills. The Assistant Director will be expected to establish and maintain trusted working relationships within the Executive, with partners and their global teams as part of credibly advising and delivering on design thinking facilitation.
Key relationships:
Key responsibilities
Skills and attributes for success
To qualify for the role, you must have an overall experience of 10+ years
Innovation / Design Thinking/ Experience design relevant experience of 4 + years
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.