181 User Experience jobs in Bangalore

As a Manager - User Research, you will lead and mentor a team of user experience researchers to gather and synthesize insights about user behaviors, needs, and motivations. You will be a strategic leader who will align the research roadmap with broader business goals, advocates for user-centric design, and guide the team to produce actionable findings that drive product decisions.

Responsibilities

• Strategy and planning: Develop the overall vision, strategy, and roadmap for the UX research team, ensuring it aligns with product and business objectives.
• Team leadership: Recruit, hire, and manage a team of UX researchers. Responsibilities include mentoring, providing professional development opportunities, conducting performance reviews, and fostering a collaborative team culture.
• Research oversight: Oversee the planning and execution of a wide range of qualitative and quantitative studies, such as usability testing, user interviews, surveys, and ethnographic research.
• Stakeholder collaboration: Partner with cross-functional leaders in product management, design, and engineering to prioritize research opportunities and ensure that user insights are integrated into the product development lifecycle.
• Advocacy and evangelism: Act as the voice of the user within the organization, effectively communicating research findings to stakeholders and senior leadership through compelling presentations and storytelling.
• Process and operations: Build and refine research processes and operations (ResearchOps) to improve efficiency and impact. This can include managing budgets, creating participant recruitment processes, and organizing a central repository for research insights.
• Insight synthesis: Ensure that research findings are synthesized into actionable recommendations that inform product strategy and design solutions.

Required skills and qualifications

Technical and research skills

• Expert knowledge of research methods: Deep expertise in qualitative methods (e.G., interviews, usability tests) and quantitative methods (e.G., surveys, A/B testing).
• Data analysis: The ability to analyze behavioral data and statistical metrics to complement qualitative findings.
• Research tools: Proficiency with a wide range of user research and analytics tools, such as UserTesting, Dovetail, Figma, and Google Analytics.
• Design thinking: A strong understanding of the user-centered design process, from empathy and ideation to prototyping and testing.

Management and soft skills

• Leadership: Proven ability to manage, mentor, and inspire a team of researchers.
• Communication: Excellent verbal and written communication skills for presenting complex findings to diverse audiences.
• Strategic thinking: The capacity to connect user research to broader business and product strategies.
• Collaboration: Strong interpersonal skills for building and maintaining relationships with cross-functional teams.
• Problem-solving: Ability to identify and resolve complex design and research issues.

Education and experience

• Education: A bachelor's or master's degree in a field such as Human-Computer Interaction (HCI), Psychology, Anthropology, or Design is preferred.
• Experience: At least 8+ years of experience in UX research, including 3+ years of direct people management experience in a fast-paced environment.
• Portfolio: A portfolio demonstrating previous high-impact research projects and leadership.

Role Summary: Senior UX Designer

Lead the design strategy and UX vision for complex digital products, ensuring alignment between user needs and business goals. Drive the end-to-end design process —from research and ideation to execution—while collaborating with cross-functional teams (Product/Engineering) to solve complex usability challenges and ensure a seamless, cohesive user experience .

What You'll Do (Key Responsibilities)

• Lead mobile-first design strategy and ensure a cohesive UX ecosystem .
• Conduct usability testing and research (qualitative/quantitative).
• Drive design from ideation to execution , developing high-level concepts/flows.
• Collaborate within an Agile framework and effectively present to stakeholders .
• Manage design systems , advocate for best practices/accessibility , and use UX metrics for iteration.

What We're Looking For (Required Qualifications)

• 5+ years of impactful UX design experience; compelling UX/UI portfolio .
• Deep mastery of UX/UI principles, industry tools (Figma), and Agile methodologies (JIRA).
• Proficiency in qualitative/quantitative research and multi-device design.
• Proven ability to balance business goals with user needs .
• Strong visual/interaction skills, data-informed decision-making , and cross-functional collaboration .
• Exceptional communication (presentation) skills; proactive, adaptable, and a team-excelling self-starter.

About Jivox

At Jivox, we're pioneering the future of commerce media where Generative AI meets real shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand experiences. We focus on innovative solutions like agentic shopping ads, autonomous creative compliance, and a platform that launches commerce campaigns in under 5 minutes. Our work powers some of the world's most recognizable brands (Nestlé, P&G, Unilever) and major retailers (Giant Eagle, Stop & Shop) as they navigate the rapidly evolving commerce media landscape.

If you're excited about explaining cutting-edge AI technology to marketing professionals representing some of the largest global brands, this is the place for you.

Recognized as a leader in creative advertising technologies by Forrester Research, Jivox delivers 1:1 messaging throughout the customer journey, seamlessly linking paid and owned media. Jivox has offices in San Mateo, New York, Bangalore, Singapore and London.

This role will be reporting to the head of product.

The Opportunity

We are looking for a UX Designer to join our Product team, who'd help us improve the platform to suit the needs of our B2B customers in a more self-serviced manner. The innovation traits for the user experience process should complement the cutting-edge technology that our Jivox IQ platform offers as a whole.

You will work closely with the Product Managers and the Engg Leads to efficiently and effectively formalize UI design, design tools usage, and design consistency checks across the board. As a part of Jivox’s Product team, you would help design the product for our global Self-service clientele. Our portfolio of global clients includes the likes of Marriott, Mazda, Nestle, IBM, Fedex and Cathay Airlines.

Job Location - Bangalore

Roles and Responsibilities:

• Own the UX vision and execution for the product
• Capture feedback from our client-facing teams and translate them to UX requirements
• Lay out design visions for front-end designers and developers
• Introduce modern design principles and methodologies for the product
• Lead the communication from a UX perspective for product strategy discussions

Required Experience:

• Experience working on a strong portfolio of UX/UI design projects in Enterprise SaaS companies
• Expert knowledge of UI design tools like Figma, etc.
• Proven success in visual design and ability to articulate thoughts and ideas through drawing, HTML, and CSS
• Working familiarity to implant design thinking
• Iterative approach to finalizing designs and visual treatment. Ability to track design performance in product and suggest improvements incrementally.
• Ability to deliver HTML / CSS mockups - should be able to go beyond Photoshop, Fonts and Colors into end-to-end experience
• Proactive to contribute and take initiatives to engage stakeholders internally and externally
• Applicants must have experience in the following:

(1) Product experience in an agile, product development environment;

(2) Creating product from concept to execution;

(3) Creating digital sketches/prototypes from lo-fi to hi-fi to help design thinking process and communicate concepts to team members;

(5) project experience in concept ideation, UI concepts/wireframing, design strategy, and working across multiple form factors;

(6) Using qualitative and quantitative data to drive design solutions; and

(7) working with a design system like Material Design / Design Thinking for product execution

Education:

Bachelor’s/Masters degree in Visual Communications, Graphic Design, Visual Design, Interaction Design, Web Design, a related field, or an equivalent plus 3 years of progressively responsible post-baccalaureate experience in job offered or related design role.

Experience: 5 to 7 years of UX experience

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles . Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

About This Opportunity

Job Title: UX Designer

Location: Bengaluru, India

Job Description:

We are seeking a UX Designer to join our India team. This role focuses on crafting intuitive, scalable, and impactful user experiences across B2B operation dashboard, customer-facing web platform and Drive mobile app. You will collaborate with product managers, engineers, and researchers to design solutions that simplify complex workflows, improve usability, and deliver value to end-users.

The ideal candidate has proven experience collaborating with US-based onshore teams and is highly familiar with the onshore/offshore delivery model, ensuring smooth coordination, effective communication, and alignment across global stakeholders. Along with deep e-commerce expertise and strong design execution skills, you will bring a customer-first mindset to everything you design.

Responsibilities:

• Lead end-to-end UX design for B2B dashboard, and Drive mobile app.
• Partner with cross-functional teams (Product, Engineering, Research, Business) to define requirements and translate them into user-centered design solutions.
• Create wireframes, user flows, high-fidelity mockups, prototypes, and design specifications using Figma and Adobe Creative Suite.
• Conduct user research, usability testing, and interviews to validate design decisions and uncover user insights.
• Leverage research tools to analyze findings and improve the user experience across web and mobile platforms.
• Lead bi-weekly design sprints, driving ideation, rapid prototyping, and validation cycles to accelerate product delivery.
• Mentor junior and mid-level designers, providing guidance and best practices.
• Ensure adherence to accessibility standards, responsive design principles, and design system consistency.
• Advocate for users while balancing business objectives and technical feasibility.

Education & Key Skills Required:

• 4–6 years of experience in UX/UI design with a strong portfolio showcasing mobile apps, web platforms, and dashboard interfaces.
• Proven track record in designing intuitive and engaging mobile native applications for both iOS and Android platforms, with a focus on user-centered design principles.
• Expert-level proficiency in Figma and strong skills in Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.).
• Hands-on experience with usability testing, interviews, and research tools (e.g., UserTesting, Maze, Optimal Workshop, Lookback, etc.).
• Demonstrated expertise in user-centered design, accessibility, and responsive design principles through leading various projects that involved usability testing, implementing accessibility standards, and ensuring responsive design across multiple platforms.
• Experience working with cross-functional teams in Agile/Scrum environments.
• Strong communication, presentation, and collaboration skills.
• Strategic thinker with the ability to execute and deliver high-quality design outcomes.
• Bachelor’s or advanced degree in Design, Human-Computer Interaction, or related field preferred.

Desired Competencies

• Experience in logistics, e-commerce, or marketplace platforms.
• Familiarity with designing for multilingual and global audiences.
• Experience in content design or writing to ensure clarity and consistency across all user touchpoints.
• Knowledge of both quantitative and qualitative research methodologies.

Privileges & Perquisites:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

LOOKING FOR IMMEDIATE JOINERS

Content Experience Designers are customer obsessed in developing human-centered

experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey. Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success. Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.

Would you like to:

• Gather and assess business requirements for new or enhanced products.
• Use quantitative and qualitative data; ensure content decisions are informed by real user needs and influence human behavior.
• Employ a range of human-centered techniques (personas, user flows, content audits and wireframes) to determine content design.
• Ensure end-to-end digital experiences are accessible and compliant.
• Update content documents (CMS, design files and/or other documentation tools).
• Fully internalize Shield system, applying existing standards to new work.
• Participate in content community of practice (COP) events and efforts for personal development and peer support.
• Formally observe user interviews and usability sessions.
• Validate content in a test environment before it gets released to production.
• Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping.

We would like you to have

• Bachelor's degree, with an emphasis on English, Writing, Technical Writing, Journalism, Content
• Strategy, or Library Science preferred, or equivalent experience
• Typically three to five years of relevant experience
• Prior experience in the banking or financial services domain is highly preferred.
• Deep proficiency with Figma
• Effective presentation, verbal and written communication skills
• Expert understanding of the principles of content strategy and information architecture as well as deep experience with user-centered design (from concept to delivery)
• Significant experience writing a variety of digital content for instructional, transactional and marketing experiences – including navigation labels, form fields labels and messaging, error messages, contextual help messages, alert messages and FAQs
• Experience working in a cross-channel environment, including desktop, mobile and voice; internal facing systems experience a plus
• Strong skills in managing ambiguity, working autonomously and multitasking
• Ability to meet ambitious deadlines and deliver high quality work on schedule, including quickly turning around plans and reports
• Exceptional at communicating complex concepts clearly and persuasively across different audiences and varying levels of the organization

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