6 User Feedback jobs in India
User Research Manager
Posted 5 days ago
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Job Description
As a Manager - User Research, you will lead and mentor a team of user experience researchers to gather and synthesize insights about user behaviors, needs, and motivations. You will be a strategic leader who will align the research roadmap with broader business goals, advocates for user-centric design, and guide the team to produce actionable findings that drive product decisions.
Responsibilities
- Strategy and planning: Develop the overall vision, strategy, and roadmap for the UX research team, ensuring it aligns with product and business objectives.
- Team leadership: Recruit, hire, and manage a team of UX researchers. Responsibilities include mentoring, providing professional development opportunities, conducting performance reviews, and fostering a collaborative team culture.
- Research oversight: Oversee the planning and execution of a wide range of qualitative and quantitative studies, such as usability testing, user interviews, surveys, and ethnographic research.
- Stakeholder collaboration: Partner with cross-functional leaders in product management, design, and engineering to prioritize research opportunities and ensure that user insights are integrated into the product development lifecycle.
- Advocacy and evangelism: Act as the voice of the user within the organization, effectively communicating research findings to stakeholders and senior leadership through compelling presentations and storytelling.
- Process and operations: Build and refine research processes and operations (ResearchOps) to improve efficiency and impact. This can include managing budgets, creating participant recruitment processes, and organizing a central repository for research insights.
- Insight synthesis: Ensure that research findings are synthesized into actionable recommendations that inform product strategy and design solutions.
Required skills and qualifications
Technical and research skills
- Expert knowledge of research methods: Deep expertise in qualitative methods (e.g., interviews, usability tests) and quantitative methods (e.g., surveys, A/B testing).
- Data analysis: The ability to analyze behavioral data and statistical metrics to complement qualitative findings.
- Research tools: Proficiency with a wide range of user research and analytics tools, such as UserTesting, Dovetail, Figma, and Google Analytics.
- Design thinking: A strong understanding of the user-centered design process, from empathy and ideation to prototyping and testing.
Management and soft skills
- Leadership: Proven ability to manage, mentor, and inspire a team of researchers.
- Communication: Excellent verbal and written communication skills for presenting complex findings to diverse audiences.
- Strategic thinking: The capacity to connect user research to broader business and product strategies.
- Collaboration: Strong interpersonal skills for building and maintaining relationships with cross-functional teams.
- Problem-solving: Ability to identify and resolve complex design and research issues.
Education and experience
- Education: A bachelor's or master's degree in a field such as Human-Computer Interaction (HCI), Psychology, Anthropology, or Design is preferred.
- Experience: At least 8+ years of experience in UX research, including 3+ years of direct people management experience in a fast-paced environment.
- Portfolio: A portfolio demonstrating previous high-impact research projects and leadership.
Consumer Insight / User Research (Quantitative & Qualitative)
Posted 5 days ago
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Job Description
Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working
UX Designer (Full-Stack Design, User Experience Research)
Posted 362 days ago
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Job Description
Remote Senior Data Analyst - Customer Insights
Posted 21 days ago
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Job Description
Key Responsibilities:
- Lead the analysis of large, complex datasets to identify trends, patterns, and opportunities related to customer behavior, market dynamics, and operational efficiency.
- Develop and implement sophisticated statistical models and machine learning algorithms for predictive analytics, segmentation, and forecasting.
- Design and execute A/B tests and other experimental designs to evaluate the impact of various initiatives.
- Create compelling data visualizations and interactive dashboards using tools like Tableau, Power BI, or similar platforms to communicate insights effectively to both technical and non-technical audiences.
- Collaborate closely with product managers, marketing teams, and operations to understand their data needs and provide data-driven recommendations.
- Define key performance indicators (KPIs) and establish robust tracking and reporting mechanisms.
- Mentor and guide junior analysts, fostering a culture of data excellence.
- Ensure data integrity and accuracy through rigorous validation processes.
- Proactively identify areas for improvement in data collection, analysis methodologies, and reporting processes.
- Present findings and strategic recommendations to senior leadership.
- Master's or Ph.D. in Statistics, Economics, Computer Science, Mathematics, or a related quantitative field.
- 5+ years of professional experience in data analysis, business intelligence, or a similar role.
- Proficiency in SQL for data extraction and manipulation.
- Advanced programming skills in Python or R, including experience with relevant data analysis and machine learning libraries (e.g., Pandas, NumPy, Scikit-learn, TensorFlow).
- Demonstrated expertise in data visualization tools (Tableau, Power BI, Looker).
- Strong understanding of statistical concepts, experimental design, and A/B testing.
- Excellent problem-solving and critical-thinking abilities.
- Exceptional communication and presentation skills, with the ability to explain complex technical concepts to a diverse audience.
- Proven experience working effectively in a remote, collaborative environment.
Research Manager, Customer & Market Insights
Posted 2 days ago
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Job Description
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Research Manager, Customer & Market Insights is an insight expert responsible for independently delivering OpCo level research programs that support everything from setting business strategy to guiding new product development. The job holder ensures that key global stakeholders have an appropriate and timely understanding of their customers and markets and that this insight is utilized to drive decision making.
This position reports to the Senior Manager, Customer & Market Insights and is part of the Marketing function. The role is located in Bangalore, India and will be an on-site role. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.
What you will do:
+ Engaging key OpCo stakeholders to prioritize & shape bespoke primary and secondary research programs to drive critical, often complex, business decisions.
+ Delivering the programs required to support the creation and subsequent execution of OpCo strategy.
+ Delivering programs that align to the new product (ORP/PLP) processes supporting development from the early identification of customer needs/requirements to evaluating late-stage prototypes
+ Supporting the Senior Manager in synthesizing and interpreting insights from both primary and secondary research.
+ Supporting the Senior Manager in driving market orientation in the relevant OpCos including facilitating insight activation and consulting to guide business decision making.
+ Supporting Senior Managers in providing on-the-job training, mentorship, and guidance to junior team members based in Bangalore.
Who you are:
+ Bachelor's Degree is required, MBA or relevant graduate degree an advantage.
+ At least 5 years' experience in customer insight, market research or a related field ideally within a research agency
+ At least 2+ years' experience working across multiple regions and levels within an organization.
+ Proficient in quantitative and qualitative research with end-to-end experience i.e. from briefing to final reporting and delivery
It would be a plus if you also possess previous experience in:
+ A B2B / technical business area.
+ Life sciences/biotechnology with an understanding of relevant workflows and solutions
+ Secondary research.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Research Operations Manager, Customer & Market Insights
Posted 2 days ago
Job Viewed
Job Description
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Research Operations Manager, Customer & Market insights is the essential backbone of the team, enabling and enhancing team performance through efficiency, training and innovation while supporting the team in the journey of democratizing insight to drive a market orientation across Cytiva. The role is focused on customer research but will also encompass competitive intelligence and other insight areas as relevant. The job holder utilises their strong insight skills together with a meticulous focus on organisation and planning to ensure that the Customer & Market insights team are able to consistently deliver for the business.
This position reports to the Senior Director, Customer & Market Insights and is part of the Marketing function. The role is located in Bangalore, India and will be an on-site role. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.
What you will do:
+ Ways of Working: Identifying and delivering a program of initiatives to improve team ways of working including opportunities for standardization, the creation of templates, the introduction of new team and business processes and tools including for example AI/ML or other novel approaches.
+ Communications Lead: Create and ensure delivery of a Cytiva business knowledge sharing calendar as well as the Customer & Market Insights team meeting and events calendar, coordinating with the Senior Managers to identify and deliver appropriate content.
+ Training Lead: Create and ensure delivery of a functional (e.g. research techniques and methodologies) and business understanding training and development curriculum based on team audits and consultation with Senior Managers.
+ Tools Management: Overseeing the tools and platforms that are central to efficient team operation, including analytical tools (e.g. Q) and dashboards, project planning tools and the knowledge management platform.
+ Vendor Management: Managing vendors, identifying new vendors as required
+ Metrics Management: Gather, synthesize and report key team performance metrics, including stakeholder satisfaction, knowledge platform utilization, newsletter readership as well as budget management.
Who you are:
+ Bachelor's Degree is essential, MBA or relevant graduate degree an preferred
+ At least 5 years' experience in customer insight, market research or a related field ideally within a research agency
+ Proficient in quantitative and qualitative research with end-to-end experience i.e. from briefing to final reporting and delivery
It would be a plus if you also possess previous experience in:
+ Market research operations in either agency or client-side organizations
+ Project management
+ Secondary research and/or competitive Intelligence
+ Providing on-the-job training, mentorship, and/or guidance to junior team members
+ Creating and/or delivering insight learning and development courses/programs
+ Implementing improvements to the insight lifecycle
+ Evaluating AI for use in the insight lifecycle
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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