9,271 User Story Creation jobs in India

Excellent documentation skills; experience with standard requirement artifacts like:

BRDs (Business Requirement Documents)

User Stories

Use Cases

Fluent in English with the ability to interact directly with customers.

Strong presentation skills.

Ownership of assigned modules, including:

Grooming the sprint team

Ensuring delivery of planned scope

Aligning with product roadmap timelines

Proactive in researching market trends in both assigned and broader product areas.

Capable of contributing valuable inputs to roadmap development.

Preferred Skills

Experience in:

Tour Management

Airline or Cruise Line Reservation Systems

Finance & Accounting

Solid understanding of technology and technical concepts.

Ability to collaborate effectively with internal and external stakeholders.

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.
**Responsibilities:**
+ **Key Responsibilities**
+ **Requirements Gathering & Analysis:**
+ Conduct in-depth meetings, workshops, and other elicitation techniques to gather, analyze, and document business requirements from various stakeholders.
+ Translate high-level business requirements into detailed functional and non-functional specifications, user stories, use cases, and process flows.
+ Analyze and evaluate existing business processes, systems, and data to identify gaps, inefficiencies, and opportunities for improvement.
+ Facilitate requirements prioritization with stakeholders and manage changes to requirements throughout the project lifecycle.
+ **Solution Design & Collaboration:**
+ Work closely with Business, developers, and quality assurance teams to ensure a shared understanding of requirements and solution design.
+ Participate in the design and prototyping of solutions, providing business context and ensuring alignment with user needs.
+ Support the technical teams in understanding the business impact of technical decisions and trade-offs.
+ **Documentation & Communication:**
+ Create and maintain comprehensive documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), user stories, process diagrams, and data models.
+ Communicate complex business and technical concepts clearly and concisely to diverse audiences.
+ Prepare and deliver presentations to stakeholders on project status, requirements, and proposed solutions.
+ Follow up on BOW items on day to day bases and help move forward on items without much delay.
+ **Testing & Quality Assurance Support:**
+ Collaborate with QA teams to develop test plans and test cases, ensuring that solutions meet specified requirements.
+ Assist in user acceptance testing (UAT) by providing business context and validating functionality against business needs.
+ Identify and track defects, working with development teams to ensure timely resolution.
+ **Stakeholder Management:**
+ Build and maintain strong relationships with internal and external stakeholders, fostering trust and effective collaboration.
+ Act as a liaison between business units, technology teams, and third-party vendors.
+ Manage stakeholder expectations and facilitate conflict resolution when necessary.
**Work Environment**
Typically works in an office or hybrid remote environment.
**Qualifications**
**Education:** Bachelor's degree/University degree or equivalent experience **Experience:** 2-5 years of experience as a Business Analyst in a relevant industry (e.g., Financial Services, Technology, Healthcare). **Technical Skills:**
+ Proficiency in requirements management tools (e.g., Jira, Confluence).
+ Experience with process modeling tools (e.g., Visio).
+ Familiarity with Agile methodologies.
+ Basic understanding of database concepts and SQL is often beneficial.
+ Experience with data analysis and reporting tools is a plus.
**Soft Skills:**
+ Excellent analytical and problem-solving abilities.
+ Strong written and verbal communication skills.
+ Exceptional interpersonal and negotiation skills.
+ Ability to work independently and as part of a team in a fast-paced environment.
+ High attention to detail and organizational skills.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Senior SAP Functional Consultant (MM/SD/PP/WM)**
**Location:** Bangalore, India
**Department:** Life Sciences Group IT - Supply Chain Operations
**Experience:** 10+ years
**Position Summary**
We are seeking an experienced **SAP Functional Consultant** with strong expertise across **MM, SD, Production Planning, and Warehouse Management** . The ideal candidate will demonstrate experience in end-to-end SAP implementations, global rollouts, and production support in complex global environments.
This position will collaborate closely with system analysts and business partners throughout the Supply Chain Management department, improving operational efficiency and facilitating smooth connections with Advanced Planning Systems, Warehouse Management, Transportation Management, and MES solutions.
**Key Responsibilities**
+ Lead design, configuration, and support of SAP MM, SD, PP, and WM modules in a global SAP environment.
+ Collaborate with supply chain business partners to understand requirements and translate them into scalable SAP solutions.
+ Drive implementation and support of SAP solutions, including integration with:
+ **Advanced Planning Systems** (Kinaxis, Oracle ASCP, Oracle SCM, etc.)
+ **Warehouse Management Systems (WMS)**
+ **Transportation Management Systems (TMS)**
+ **Manufacturing Execution Systems (MES)**
+ Collaborate with multi-functional IT and business teams to achieve seamless process integration across logistics, planning, and operations.
+ Guide global rollouts, upgrades, and support initiatives.
+ Fixing and resolving critical issues while ensuring minimal business disruption.
+ Prepare functional specifications, test scenarios, and training materials.
+ Act as a key connection between business collaborators, system analysts, and technical teams.
**Qualifications / Skills**
**Education**
+ Bachelor's degree in Computer Science, Engineering, or related field (required).
+ Master's degree is a plus.
**Professional Experience**
+ 10+ years of SAP (ECC 6/S4 HANA )Functional consulting experience, with solid expertise in MM, SD, PP, and WM.
+ Hands-on experience in **end-to-end SAP implementations and global support models** .
+ Strong expertise in **system integration** with planning, warehouse, transport, and manufacturing systems.
+ Exposure to **Life Sciences or Manufacturing industries** preferred.
**Certifications**
+ SAP Functional certification (MM/SD/PP/WM).
+ ASCM/APICS or equivalent supply chain certifications (preferred).
**Technical & Methodology Skills**
+ Good understanding of Agile/Scrum methodology with hands-on experience in sprint ceremonies.
+ SAP ABAP Knowledge (preferred but not mandatory)
+ Proficiency in **JIRA** for backlog management, sprint tracking, and reporting.
+ Familiarity with **Computer System Validation (CSV)** processes in regulated environments (Life Sciences, Pharma, or related industries).
+ Proficiency in ServiceNow (or similar ITSM platforms) for IT service management and workflow automation.
**Soft Skills**
+ Strong problem-solving and root cause analysis skills.
+ Effective communication and collaborator coordination in a global setting.
+ Established proficiency in collaborating with multi-functional, multicultural teams.
+ High learning agility and ability to adapt to new tools and processes.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Our Credit & Collections department is fundamental in that process, encompassing a variety of different teams who strive to ensure that these ideals are constantly upheld.
Our Specialists have skills that include, but are not limited to; recovering overdue balances, enabling further spend, and assisting vulnerable customers, all whilst delivering elite customer service and growing brand loyalty.
This is an excellent development opportunity for a motivated, driven individual. As a Business & MI Analyst, you will be strongly involved in maintaining oversight of key metrics and results, ensuring the quality and focus on reviewing high balances and supporting the Leadership team with all MI requests.
**Core Responsibilities**
You will be part of a team that delivers world class results, both for Card Members and the business. In your role you will:
- Support the European Leadership team with all aspects of MI
- Work with key Partners to build collaborative relationships
- Maintain key performance reports at both market and team level
- Act as a primary point of contact for data and analysis within European credit operations
- Provide support on projects within Credit operations, sourcing data and helping to measure success by conducting relevant results analysis
- Support reviews of high balance cases for senior leadership
- Provide detailed commentary and analysis on market level results for review by senior leadership
- Completing ad-hoc data requests from leaders
**Required Skills**
For this role you must have:
- Strong organisation and be proactive in your daily approach to tasks
- Proven time management skills, ability to handle multiple demands and competing priorities
- Knowledge of the European consumer credit and collections industry (Required)
- Knowledge of SQL/SAS/Python and using these to query Amex databases such as Cornerstone and IDN/Teradata is essential
- Experience in GSG reporting tools such as ROP & GEM
- Competent in Microsoft Excel with experience in manipulating large amounts of data
- Knowledge of tools used in Credit such as CSP, CAS and Globestar would be advantageous
- Excellent interpersonal, relationship building, presentation and communication skills
- Proven analytical and problem-solving skills
- Demonstrated ability to work both independently and in a collaborative team environment
- Ability to use judgmental decision making to drive customer loyalty and growth for the business.
- Demonstrated ability to deal with difficult situations professionally and think fast
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Credit
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Business Analyst is a seasoned subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organization.
This role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
**Key responsibilities:**
+ Acts as a bridge between the business problems and the technology solutions.
+ Analyzes, transforms and ultimately resolves the business problems with the help of technology.
+ Works with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
+ Delivers business projects in line with sponsor requirements and enterprise architecture.
+ Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
+ Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
+ Assists with the resolution of issues pertaining to the service.
+ Adheres to and follows the relevant development and support processes.
+ Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
+ Takes responsibility for delivery of project elements with minimal supervision.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Seasoned understanding of business practices and processes.
+ Excellent team player who displays good client service orientation with well-developed administrative and organization skills.
+ Seasoned expertise in specific systems, processes and technologies that they will be required to analyze.
+ Meticulous attention to detail whilst working under pressure.
+ Excellent verbal and written communication skills.
+ Seasoned process mapping technology knowledge.
+ Ability to build rapport and engage effectively with a variety of stakeholders.
+ Seasoned knowledge of project management methodology.
+ Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
+ Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations.
+ Seasoned working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Good understanding of systems generally used in a services organization, for example ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous.
+ Seasoned understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business or Information Technology or a related field.
+ Project management certification would be advantageous.
+ Professional in Business Analysis certification is preferred.
+ IIBA Membership required.
+ Relevant technology certification(s) required, such as ITIL.
**Required experience:**
+ Seasoned experience as a Business Analyst gained within a technology services environment.
+ Seasoned experience as a system administrator or developer would be advantageous.
+ Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator.
+ Seasoned experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Job Summary**
The Business Analyst will support the Global PMO Digital Process Execution (DCX) programs, including the Presto SSCPQO (Size-Select-Configure-Price-Quote-Order) platform along with other digital process and customer experience tools. They will assist Product Managers with discovery, documenting requirements, and translating business objectives into actionable software product features. The role includes supporting roadmap and backlog management, delivery execution, and cross-team collaboration. Additionally, the analyst will conduct data research and analysis and create documentation to optimize product value and alignment with strategic goals.
**In This Role, Your Responsibilities Will:**
+ **Support Product Discovery & Requirements Gathering**
+ Document and organize business and technical requirements gathered during discovery.
+ Support Digital Tool Product Managers lay the groundwork for the development of epics andfeatures.
+ Support translating product objectives into detailed documentation, visual models, data analysis, and business use case articulation for design and architecture workshops.
+ Conduct data research to support productivity improvements and Quantified Business Benefit calculations to justify the development and prioritization of new features, ensuring alignment with the product roadmap.
+ Collaborate with Product Manager, business leads, IT BA's, and others on the development of Design mockups / prototypes.
+ Develop and review features and user stories under the guidance of the Product Manager and in collaboration with IT BA's or other product collaborators.
+ **Support Roadmap & Backlog Management**
+ Assist in maintaining the product roadmap and backlog under guidance from the Product Manager.
+ Break down epics into detailed features and user stories; ensure clarity and completeness of requirements working with Product Manager, business leads, IT BA's, and other team members.
+ **Support Delivery & Execution**
+ Closely work with Product Manager, IT, and development teams to ensure timely delivery of product features and enhancements.
+ Track Sprint goals and progress against achievements and call out risks or issues to the Product Manager as needed.
+ Assist with QA and business user acceptance testing and validation of delivered functionality.
+ **Support Product Performance & Continuous Improvement**
+ Develop and document a comprehensive understanding of system data architecture and integrations, encompassing both business and IT perspectives. This includes not only how data is queried or analyzed as a Data Analyst, but also how it is structured, integrated, governed, and applied across digital tools to support business goals and technical operations.
+ Develop metrics and tools and work with business leads and implementation collaborators in capturing product performance, usage, and adoption to identify areas for enhancement.
+ Support the program leadership team in developing documentation, data analysis, and post-launch research to evaluate the performance, business impact, and cost-benefit of released features, and to find opportunities for enhancement and optimization. Contribute to post-implementation reviews and ongoing product optimization.
**Who You Are:**
You are an analytical problem solver with a passion for digital innovation and process improvement. You thrive in collaborative environments, working seamlessly with collaborators from technical and business backgrounds. Meticulous and curious, you approach challenges with a problem-solving attitude and a drive to translate complex business needs into clear, actionable solutions. Adaptable and proactive, you embrace change and take initiative, making data-driven decisions to enhance product value. Your communication skills allow you to distill technical concepts for diverse audiences, and your organization skills help you manage priorities in a fast-paced setting.
**For This Role, You Will Need:**
+ Bachelor's degree in Business, Information Technology, Engineering, or an equivalent.
+ Two to four years of experience in Application Engineering or other adjacent functions, including use of CPQ tools, such as FF2.
+ Experience working in cross-functional teams with both business and IT collaborators.
+ Experience or strong interest in digital transformation, software development, and/or data analysis.
+ Strong analytical, organizational, and problem-solving skills.
+ Excellent written and verbal communication skills.
**Preferred Qualifications that Set You Apart:**
+ Familiarity with Agile methodologies, product roadmaps, user stories, and backlog management tools such as Azure DevOps.
+ Experience in user experience/user interface design, software testing, or working with design teams.
+ Knowledge of enterprise systems such as Oracle and other Emerson/FCV software platforms.
+ Experience with Global Project Management Office (PMO) tools and processes.
+ Familiarity with change management practices and tools.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**What you'll do:**
If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to hire **Business Analyst** in **Pune, India.** In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in **who we are - it's in our values, part of our vision, and our clearly** defined aspirational goals. This exciting role offers opportunity to:
+ The position will be individual contributor & part of analytics team in Pune, India.
+ The position will require working in a cross functional team to define and manage data in a sustainable way.
+ The incumbent will be responsible for supporting Electrical America's strategy in developing and executing a unified collection of tools, dashboards, and analytics to deliver better data-driven insights into business operations.
+ Key objective to be met by the execution of this strategy is to have a single source for truth for data enabling faster, accurate decision-making, reporting of key metrices and deploying advance analytics methods and techniques to provide insights and recommendation for actions.
+ Discover the information hidden in vast amounts of data.
+ Help to make smarter decisions to business by delivering a single source for truth for data.
+ Primary focus would be in applying advance analytics methods and techniques to provide insights and actionable recommendations.
+ Support Analytical projects from conceptualization to execution and partner with the business in the implementation of the analysis for driving incremental sales and profits.
+ Design & build platforms and programs to collect, store, analyze and visualize data from various sources for specific projects.
+ Responsible for finding trends in data sets and developing algorithms to help make raw data more insightful to the users.
+ Ability to understand business processes & user requirements to plan where data fits into the business model to build a data ecosystem to serve the business needs.
+ Provide ongoing analytical support to various functions with the systematic use of both historical and predictive data to make informed decisions.
+ Identify and discover opportunities for utilizing advanced analytics methods and support in developing the competencies in the analytical team problem identification and problem-solving using advanced analytics/ statistics.
+ Support in data exploration, designing data models to improve processes, reduce risk and add strategic value to the business.
**Qualifications:**
Requirement :
+ Minimum Graduate in Mathematics, Business, Economics.
+ 3-5 years of experience - manufacturing industry exposure preferred
**Skills:**
+ Microsoft Power BI, Knime, Dataiku or Alteryx experience mandatory
+ SQL query language mandatory
+ Data Engineering - (Extracting (relevant data), transforming (cleaning data), and loading (calculating & integrating) data from multiple sources to a single repository.) - MandatoryAnalytical modeling experience mandatory
+ Strong analytical skills- prior experience of working on big data analytics projects - Preferred.
+ Strong business acumen (of whichever industry the candidate belongs)
+ Ability to multi-task and be proactive & independent in a dynamic environment.
+ Highly motivated individual with excellent oral and written communication skills.
+ Strategic and Critical approach towards solving problems and decision making
+ Results-oriented; proven ability to prioritize, drive and achieve results
+ Excellent communication skills - storytelling, concept pitching
+ Problem solving and decision-making capability.
+ Good communication skills
+ Globally Savvy
+ Customer Focus
+ Get result through self and others

Job Title:
Business Analyst
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
The Client Asset Manager will deliver IT Asset Management service for one or multiple Client customers. The Client Asset Manager will serve as the single point of contact to the customer, partner and internal Client stakeholders like the Sales/account team and CX, for managing, tracking, reporting on and resolving issues with the customers' Client Installed Base (IB) data.
This is a customer engagement role and also requires a sense of customer service - the role requires Asset Managers to work directly with Client's customers/partners and collaborate with Client Customer experience teams to deliver clean IB insights and enable a smooth life cycle management to end customer.
This role also plays a key part in enabling Client recurring revenue business via providing clean, actionable, renewable IB data. Asset managers are expected to understand customer IB better than the customers themselves, thereby giving meaningful insights, reducing risk and providing operational excellence.
+ Accountable to ensure that customer's IB is in the right contract, right location and under right coverage
+ Accountable for onboarding new customers, IB aggregation/reconciliation from disparate data sources and present IB insights to customers
+ Learn customers' processes relating to Installed Base data management; recommend changes to improve Installed Base data management
+ Identify discrepancies and execute processes for managing Move, Add Change, and Delete (MACD) activities
+ Providing ongoing IB maintenance support to customers
+ Cross functional collaboration required to execute tasks
**Key skills & knowledge:**
+ At least 4 years of overall customer engagement experience and 2 years of relevant experience
+ Excel proficiency Mandatory
+ Strong Communication Skills Mandatory
+ Stakeholder Management Mandatory
+ Asset Management - preferred
+ Data Analytics - strongly preferred
+ Interpret large raw data sets; conduct data analysis and audits - high level of excel mastery is required
+ Develop and lead execution of action plan to update Client databases with improved IB data - ability to work with Client tools and databases
+ Lead client calls, participate in quarterly business reviews, and conduct (potential) on-site visits - excellent communication skills. bold, assertive and possess a sense of ownership of the accounts/customers
+ Produce reports for Customers, Account Teams, and other stakeholders - ability to generate reports using excel, power BI (desired) and other dashboards
+ Ability to work independently and in a cross functional team environment
+ Strong interpersonal/communication skills - verbal and written
+ Highly organized with strong project management and time management skills
+ Responsive and timely in delivering on commitments
+ Positive attitude and strong work ethic
+ Knowledge of Client products and services (desired)
**Educational Qualification:**
Graduate
**Disclaimer: -**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
IND Bangalore - Embassy Manyata Business Park 4th Floor Block F2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Job summary**
We are seeking a skilled Business Analyst with 6 to 10 years of experience to join our team in a hybrid work model. The ideal candidate will have expertise in UI skill HTML CSS JavaScript and Web UI technologies including IoT-ReactJS vue3 and accessibility. This role involves analyzing business requirements and translating them into technical solutions ensuring seamless integration and functionality of web applications.
**Responsibilities**
+ Analyze and interpret complex business requirements to develop effective technical solutions that align with organizational goals.
+ Collaborate with cross-functional teams to gather and document detailed requirements for web-based applications.
+ Design and implement user-friendly web interfaces using HTML CSS and JavaScript to enhance user experience.
+ Develop and maintain web applications utilizing IoT-ReactJS to ensure high performance and responsiveness.
+ Utilize Adobe Admin UI to manage and customize web content ensuring consistency and accuracy.
+ Conduct thorough testing and debugging of web applications to identify and resolve any issues or defects.
+ Provide ongoing support and maintenance for web applications ensuring optimal performance and functionality.
+ Communicate effectively with stakeholders to provide updates on project progress and address any concerns.
+ Stay updated with the latest industry trends and technologies to continuously improve web application development.
+ Ensure all web applications comply with company standards and best practices for security and accessibility.
+ Collaborate with the IT team to integrate web applications with existing systems and databases.
+ Document all processes and procedures related to web application development for future reference.
+ Contribute to the companys mission by delivering high-quality web solutions that enhance user engagement and satisfaction.
**Qualifications**
+ Possess strong expertise in HTML CSS and JavaScript for developing dynamic web applications.
+ Demonstrate proficiency in IoT-ReactJS for building interactive and responsive user interfaces.
+ Have experience with Adobe Admin UI for managing and customizing web content.
+ Exhibit excellent analytical and problem-solving skills to address complex business requirements.
+ Show ability to work collaboratively in a hybrid work environment effectively communicating with team members and stakeholders.
+ Display a proactive approach to learning and adapting to new technologies and industry trends.
+ Maintain a strong attention to detail to ensure accuracy and quality in all web development projects.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.