532 User Training jobs in India
Technical Training

Posted 4 days ago
Job Viewed
Job Description
Are you interested in being part of an innovative and growing skilling and training organization in Microsoft? Are you looking for an exciting opportunity to apply your knowledge of learning and employee growth to improve learner experiences? Do you want to turn your great ideas into tangible results that make a difference? Do you have a passion for customer service? If that's the case, Microsoft has an amazing opportunity for you!
The Customer Services and Support (CSS) organization, which is a part of the Customer Experience & Success organization (CE&S), is on the front lines with our customers to achieve the most impactful customer experiences and enable them to make the most of their technology investments. Specifically, CSS serves Microsoft customers in 191 countries and 46 languages, providing best-in-class support for platforms and productivity services. We seek out people from diverse backgrounds who exhibit passion, professional competence, and experience in services delivery with complex projects or environments.
Specific to this role, we are seeking a dynamic and experienced Trainer to enable Microsoft new hire support professionals with the skills necessary to succeed in customer and support interactions. This role involves delivering high-quality learning experiences to learners with diverse educational and professional backgrounds. The Trainer will ensure consistent professional, technical, tools and process skill development across Microsoft employees and will be responsible for the onboarding and continued professional development of our learners.
This role is Microsoft onsite only.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Deliver and guide professional, technical, tools, and process customer service training for CSS through classroom, online and virtual experiences.
- Manage breakout sessions, including setting expectations, presenting content, managing activities, and daily close.
- Guide AI tooling as part of the learning experience, including coaching in the flow of work and skills simulator.
- Provide feedback on the effectiveness and improvement of AI tools used in training.
- Introduce new hires to support onboarding and learning resources, guiding them through curriculum and role requirements.
- Provide real-time feedback and assist with iterative program design improvements.
- Coach and track employees through online learning, enabling peer-to-peer and SME coaching.
- Report on KPIs and metrics, providing analytics to support program evaluation and improvement.
- Manage feedback surveys, provide insights by cohort and program, and support scorecard reporting.
- Improve service quality and ensure training programs are current and aligned with learner needs.
**Qualifications**
Bachelor's Degree Computer Science, Information Technologies, System Engineering, Information Systems.
4+ years experience in training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies OR equivalent experience.
CompTIA Certifications (e.g., Certified Technical Trainer+ (CTT+), Security+, Server+, Network+, Cloud+), Cisco Certified Network Associate (CCNA), Enterprise Product Integration (EPI) certifications (e.g., Certified Datacenter Professional (CDCP), Certified Datacenter Facilities Operations Management (CDFOM)), Certified Cloud Security Professional (CCSP), or equivalent.
Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.
Microsoft Certified Trainer (MCT) Certification
- Proven experience in training facilitation, preferably in a corporate or technical environment.
- Strong understanding of professional skills development and customer service excellence.
- Excellent communication and presentation skills.
- Ability to manage virtual training environments and breakout sessions effectively.
- Experience with onboarding programs and learning management systems.
- Analytical skills to report on KPIs and contribute to program enhancements.
- Ability to collaborate with cross-functional teams and subject matter experts.
- Experience working with diverse learner groups including interns and university hires.
- Demonstrated coaching and mentoring skills.
- Strong knowledge of adult learning theories, interactive training, instructor-led training, self-paced instruction, evaluation methods, and performance support systems.
- Proven experience in needs analysis, instructional design, content development, and learning technologies.
- Experience providing customer support in a technical support organization supporting Microsoft products.
- Ability to deal with ambiguity and complex, matrixed environments with minimal oversight.
- Demonstrated ability to prioritize, organize, and facilitate effectively to manage multiple projects to meet deadlines.
- Collaborative approach, able to work well with trainers, instructional designers, vendors, program managers, and business stakeholders.
- Excellent analytical skills and experience in identifying improvement opportunities, generating ideas, and implementing solutions.
- Medium/High Technical skills and understanding of Microsoft technologies.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
technical training
Posted today
Job Viewed
Job Description
What's this role about?
Here's how you'll contribute:
You'll do this by:
Core Skills: Excel, PPT, Etc
Desired Skills:
How we'd like you to lead:
Advantage Zensar
We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.
Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.
Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:
- Putting people first
- Client-centricity
- Collaboration
Grow. Own. Achieve. Learn. with Zensar
Technical Training
Posted today
Job Viewed
Job Description
Pune, Maharashtra, India
Date posted
Sep 10, 2025
Job number
Work site
Fully on-site
Travel
0-25%
Role type
Individual Contributor
Profession
Learning
Discipline
Technical Training
Employment type
Full-Time
OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Are you interested in being part of an innovative and growing skilling and training organization in Microsoft? Are you looking for an exciting opportunity to apply your knowledge of learning and employee growth to improve learner experiences? Do you want to turn your great ideas into tangible results that make a difference? Do you have a passion for customer service? If that's the case, Microsoft has an amazing opportunity for you
The Customer Services and Support (CSS) organization, which is a part of the Customer Experience & Success organization (CE&S), is on the front lines with our customers to achieve the most impactful customer experiences and enable them to make the most of their technology investments. Specifically, CSS serves Microsoft customers in 191 countries and 46 languages, providing best-in-class support for platforms and productivity services. We seek out people from diverse backgrounds who exhibit passion, professional competence, and experience in services delivery with complex projects or environments.
Specific to this role, we are seeking a dynamic and experienced Trainer to enable Microsoft new hire support professionals with the skills necessary to succeed in customer and support interactions. This role involves delivering high-quality learning experiences to learners with diverse educational and professional backgrounds. The Trainer will ensure consistent professional, technical, tools and process skill development across Microsoft employees and will be responsible for the onboarding and continued professional development of our learners.
This role is Microsoft onsite only.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
QualificationsBachelor's Degree Computer Science, Information Technologies, System Engineering, Information Systems.
4+ years experience in training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies OR equivalent experience.
CompTIA Certifications (e.g., Certified Technical Trainer+ (CTT+), Security+, Server+, Network+, Cloud+), Cisco Certified Network Associate (CCNA), Enterprise Product Integration (EPI) certifications (e.g., Certified Datacenter Professional (CDCP), Certified Datacenter Facilities Operations Management (CDFOM)), Certified Cloud Security Professional (CCSP), or equivalent.
Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.
Microsoft Certified Trainer (MCT) Certification
- Proven experience in training facilitation, preferably in a corporate or technical environment.
- Strong understanding of professional skills development and customer service excellence.
- Excellent communication and presentation skills.
- Ability to manage virtual training environments and breakout sessions effectively.
- Experience with onboarding programs and learning management systems.
- Analytical skills to report on KPIs and contribute to program enhancements.
- Ability to collaborate with cross-functional teams and subject matter experts.
- Experience working with diverse learner groups including interns and university hires.
- Demonstrated coaching and mentoring skills.
- Strong knowledge of adult learning theories, interactive training, instructor-led training, self-paced instruction, evaluation methods, and performance support systems.
- Proven experience in needs analysis, instructional design, content development, and learning technologies.
- Experience providing customer support in a technical support organization supporting Microsoft products.
- Ability to deal with ambiguity and complex, matrixed environments with minimal oversight.
- Demonstrated ability to prioritize, organize, and facilitate effectively to manage multiple projects to meet deadlines.
- Collaborative approach, able to work well with trainers, instructional designers, vendors, program managers, and business stakeholders.
- Excellent analytical skills and experience in identifying improvement opportunities, generating ideas, and implementing solutions.
- Medium/High Technical skills and understanding of Microsoft technologies.
- Deliver and guide professional, technical, tools, and process customer service training for CSS through classroom, online and virtual experiences.
- Manage breakout sessions, including setting expectations, presenting content, managing activities, and daily close.
- Guide AI tooling as part of the learning experience, including coaching in the flow of work and skills simulator.
- Provide feedback on the effectiveness and improvement of AI tools used in training.
- Introduce new hires to support onboarding and learning resources, guiding them through curriculum and role requirements.
- Provide real-time feedback and assist with iterative program design improvements.
- Coach and track employees through online learning, enabling peer-to-peer and SME coaching.
- Report on KPIs and metrics, providing analytics to support program evaluation and improvement.
- Manage feedback surveys, provide insights by cohort and program, and support scorecard reporting.
- Improve service quality and ensure training programs are current and aligned with learner needs.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Technical Training
Posted today
Job Viewed
Job Description
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Are you interested in being part of an innovative and growing skilling and training organization in Microsoft? Are you looking for an exciting opportunity to apply your knowledge of learning and employee growth to improve learner experiences? Do you want to turn your great ideas into tangible results that make a difference? Do you have a passion for customer service? If that’s the case, Microsoft has an amazing opportunity for you!
The Customer Services and Support (CSS) organization, which is a part of the Customer Experience & Success organization (CE&S), is on the front lines with our customers to achieve the most impactful customer experiences and enable them to make the most of their technology investments. Specifically, CSS serves Microsoft customers in 191 countries and 46 languages, providing best-in-class support for platforms and productivity services. We seek out people from diverse backgrounds who exhibit passion, professional competence, and experience in services delivery with complex projects or environments.
Specific to this role, we are seeking a dynamic and experienced Trainer to enable Microsoft new hire support professionals with the skills necessary to succeed in customer and support interactions. This role involves delivering high-quality learning experiences to learners with diverse educational and professional backgrounds. The Trainer will ensure consistent professional, technical, tools and process skill development across Microsoft employees and will be responsible for the onboarding and continued professional development of our learners.
This role is Microsoft onsite only.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Bachelor's Degree Computer Science, Information Technologies, System Engineering, Information Systems.
4+ years experience in training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies OR equivalent experience.
CompTIA Certifications (e.g., Certified Technical Trainer+ (CTT+), Security+, Server+, Network+, Cloud+), Cisco Certified Network Associate (CCNA), Enterprise Product Integration (EPI) certifications (e.g., Certified Datacenter Professional (CDCP), Certified Datacenter Facilities Operations Management (CDFOM)), Certified Cloud Security Professional (CCSP), or equivalent.
Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.
Microsoft Certified Trainer (MCT) Certification
• Proven experience in training facilitation, preferably in a corporate or technical environment.
• Strong understanding of professional skills development and customer service excellence.
• Excellent communication and presentation skills.
• Ability to manage virtual training environments and breakout sessions effectively.
• Experience with onboarding programs and learning management systems.
• Analytical skills to report on KPIs and contribute to program enhancements.
• Ability to collaborate with cross-functional teams and subject matter experts.
• Experience working with diverse learner groups including interns and university hires.
• Demonstrated coaching and mentoring skills.
• Strong knowledge of adult learning theories, interactive training, instructor-led training, self-paced instruction, evaluation methods, and performance support systems.
• Proven experience in needs analysis, instructional design, content development, and learning technologies.
• Experience providing customer support in a technical support organization supporting Microsoft products.
• Ability to deal with ambiguity and complex, matrixed environments with minimal oversight.
• Demonstrated ability to prioritize, organize, and facilitate effectively to manage multiple projects to meet deadlines.
• Collaborative approach, able to work well with trainers, instructional designers, vendors, program managers, and business stakeholders.
• Excellent analytical skills and experience in identifying improvement opportunities, generating ideas, and implementing solutions.
• Medium/High Technical skills and understanding of Microsoft technologies.
Responsibilities
• Deliver and guide professional, technical, tools, and process customer service training for CSS through classroom, online and virtual experiences.
• Manage breakout sessions, including setting expectations, presenting content, managing activities, and daily close.
• Guide AI tooling as part of the learning experience, including coaching in the flow of work and skills simulator.
• Provide feedback on the effectiveness and improvement of AI tools used in training.
• Introduce new hires to support onboarding and learning resources, guiding them through curriculum and role requirements.
• Provide real-time feedback and assist with iterative program design improvements.
• Coach and track employees through online learning, enabling peer-to-peer and SME coaching.
• Report on KPIs and metrics, providing analytics to support program evaluation and improvement.
• Manage feedback surveys, provide insights by cohort and program, and support scorecard reporting.
• Improve service quality and ensure training programs are current and aligned with learner needs.
Technical Training
Posted today
Job Viewed
Job Description
Job Role: Technical Training Head- Salon Operations
Looking at professionals with 8+ years of experience in technical training from Health/ Beauty industry
Location: Chennai
Job Responsibility:
Design and deliver training modules for Haircuts, Blow Styling, Skin, Bridal Makeup, and Grooming
Conduct regular skill upgrade programs across levels: Beautician Hair & Beauty Senior Hair & Beauty Stylist Senior Stylist Unisex Stylist
Lead inspiration sessions to update teams on the latest haircut and hair color trends
Enhance skills of Salon Service Providers (SSPs) through personal coaching and the Cluster Coach model
Identify and develop dream team hair experts across zones
Mentor and upgrade salon talent to take on regional Cluster Coach roles
Collaborate with salon industry experts to conduct advanced bridal makeup and hair-do trainings
Initiate training programs related to behavior for the training team via HR
Conduct technical reviews of new services before launch
Create and maintain Bills of Material (BOM) and consultation modules
Finalize Standard Operating Procedures (SOPs) for all services
Conduct training for Operations teams, Front Desk, and Trainers on technical knowledge and service trends
Reduce service-related complaints through focused technical training and education
Drive service category penetration in collaboration with cluster coaches
Conceptualize and execute photoshoots for visual merchandising and social media
Create unique, trend-setting looks and build strong brand identity through technical styling
Technical Training Specialist
Posted today
Job Viewed
Job Description
Main Responsibilities & Tasks:
- Design and conduct international and national technical trainings (face-to-face, online) for internal sales force and customers, incl. preparation and debriefing
- Conceptual design, implementation and utilization of digital learning formats (e. g. web-based training, virtual classroom, video tutorials and others) within blended learning concepts
- Collaborate with internal experts and external vendors to deliver training courses for internal employees
- Analyze training needs and evaluate training interventions
- Produce and adapt learning content
- Coordinate trainings and events for different target groups and active support of sales force
Experiences:
- University degree in Biology, Biotechnology, Technical Science or comparable scientific degree
- High understanding of processes and applications in Life Sciences and / or Biotechnology
- First professional experience in the Life Science and / or Biopharmaceutical Industry, preferable including knowledge of Sartorius product portfolio, ideally in Sales or Technical training would be a plus
- Fluency in English, both written and spoken
- Ability to accurately work with databases, spreadsheets (Excel) and software packages
- High affinity to digital learning formats
- High customer orientation, strong communication and presentation skills, ability to explain complex topics efficiently to all levels, intercultural competencies
Technical Training Specialist
Posted today
Job Viewed
Job Description
Technical Training Specialist designs, delivers, and continuously improves training programs that empower customers to effectively utilize and derive value from the solutions provided. By leveraging eLearning assets, collaborating with subject matter experts, measuring training effectiveness, and anticipating future training needs, Technical Training Specialists play a critical role in driving customer success and satisfaction.
THE OPPORTUNITY
- Delighting customers by developing courseware (eLearning) and by facilitating customer-facing training (live, virtual) on assigned solutions
- Developing eLearning assets such as demos, tutorials, exercises, lab workbooks, leader guides, quick reference cards, quizzes, and presentation slide decks
- Managing the education environment for assigned applications to ensure reduced participant learning curves with hands-on software practice
- Collaborating with subject matter experts – Engineering, Consulting Services, Technical Documentation and Product Management – to gain a detailed understanding of software scope, direction, usage and best practices
- Measuring the effectiveness of eLearning and training events and then making modifications to ensure our Education Services accomplish intended objectives
- Supporting learning for regular releases, including revising existing training programs for software upgrades, developing videos and delivering live virtual sessions
- Anticipating and planning for future revenue-generating training opportunities
- Providing post-training support to customers, such as answering questions, troubleshooting issues, and resolving training-related problems
- Managing and maintaining training materials, including updates
The Skillset
- 3+ years of experience in corporate customer training
- Translator of all things technical: Ability to convert technical or scientific specifications into plain language that businesses can understand and appreciate
- Engaging presenter: Understanding of software course facilitation, instructional design and adult learning methodology. Excellent presentation and communication skills
- Energetic self-starter: requiring minimal supervision in a fast-paced, constantly changing software environment. A great attitude is a must
- Instructional designer: Experience developing and facilitating technical curriculum using varied training delivery modalities/media including stand-up facilitated classes, eLearning
- Experienced trainer: Three years of work experience in training needs analysis, program design, instructional design and facilitation
- Powerful collaborator and small-group communicator: know how and when to deliver your message—as well as actively listen, think critically, and ask useful questions
- Bachelor's degree in Education, Computer Science, Information Technology, Business, Economics, Communications or a related field.
- Experience with eLearning authoring tools (e.g., Articulate Storyline, Camtasia) is welcomed.
- Experience with AI tools is welcomed
- Proficiency in using training software and tools
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Be open to feedback.
The Benefits
- Fully remote based with the flexibility to work from anywhere in India.
- Professional growth and Development opportunities.
- Working within a team of friendly, skilled people where help is always within reach
- Flexible working hours
- 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday
- High-end laptop (Dell or Mac)
- Competitive pay and bonus
- 18 vacation days in a year in addition to 12 days sick and 3 days casual leave.
- 16 hours of paid volunteer time off per year
- Wedding gift and newborn gift allowance for employees.
- 26 weeks of paid maternity leave and one week of paid paternity leave.
- Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.
- Provident fund contributions
THE VENDAVO STORY
Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.
OUR SAAS PRODUCTS
Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here .
OUR FUNDING
We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.
OUR CULTURE & YOU
We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What's Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.
Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.
EMEA and California residents applying for positions at Vendavo can see our privacy policy here .
OUR TEAM IS GROWING. YOU WILL TOO.
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Technical Training Specialist
Posted today
Job Viewed
Job Description
Job ID: 2172
Location:
Pithampur, IN
Job Family: Technical Training
Job Type: Full Time
Working Mode: Field
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
- To train the dealer service Team & Internal Personnel on all CE Products & Coordinate with regional Training team.
- Prepare training schedule for Pithampur & Regional training centres.
- Facilitate the adoption of connectivity technologies and solutions for CASE equipment, including telematics, and digital diagnostics tools.
Key Responsibilities
- Service Training
- Develop a Training Strategy and deliver the best in class training.
- Ensure usage of Web academy by Dealer Teams & Ensure the portal is updated regularly.
- Map & Release Skill inventory of CNH & Dealer Service Engineers.
- Plan and Release Service Training Schedule (Training Calendar) for CNH & Dealers.
- Impart Trainings as per Schedule.
- Telematics & Capability
- Facilitate the adoption of connectivity technologies and solutions for CASE equipment, including telematics, and digital diagnostics tools.
- Work closely with Field teams to ensure Activation of Telematics.
- CNH & Dealer Training on Telematics and understanding of Portals.
- Monitor and analyze connectivity system performance; generate reports and provide insights for continuous improvement.
- Promote a culture of continuous learning, digital adoption, and collaboration across teams.
- Stay updated with industry trends in construction equipment technologies and develop strategies.
- Revenue Generation
- Develop Training & Competency section as a Profit center.
- Implement & Monitoring of Revenue Generation mechanisms through Customer Service plan on Telematics.
Secondary Responsibilities (if any): -
- Development of Training Centre.
- Development of Engine Test Rig in Pithampur.
- Development of Training Software's through third parties.
Experience Required
Essential experience: -Overall working experience of 10 to 15 years working in Construction & Earth moving equipment. With minimum of 5 Years in Training Dept.
Preferred Qualifications
Degree / Diploma in Mechanical / Automobile Engineering
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
Benefits
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
Technical Training Specialist
Posted today
Job Viewed
Job Description
Hiring for Randstad client
Role & responsibilities
- Develop and conduct technical training programs for internal staff (sales, customer service, product teams), dealers, OEMs and other customers.
- Create instructional materials, manuals, e-learning content, installation guides, and videos for products.
- Deliver hands-on product demonstrations and workshops both on-site and remotely.
- Collaborate with the product management and R&D teams to stay updated on new product launches, enhancements, and technical specifications.
- Support trade shows, exhibitions, and technical seminars by conducting live demos and presentations.
- Evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
- Maintain a training calendar and coordinate logistics for sessions across different markets.
- Act as a subject matter expert (SME) on furniture hardware components including mechanical fittings, functional hardware, ergonomic solutions, and smart integration systems.
- Provide technical support and troubleshooting assistance to customers when required.
- Collect market intelligence on real time bas
Preferred candidate profile
- Bachelors degree in Mechanical Engineering, or a related field. Technical certifications in training or product management are a plus.
- Minimum 3–5 years of experience in a technical training or product support role, preferably in the furniture, cabinetry, or hardware industry.
- Deep knowledge of furniture hardware components (e.g., hinges, slides, lift systems, connectors, etc.)
- Hands-on experience with product installation, technical specifications, and CAD/technical drawings is a plus.
- Ability to travel regionally (up to 30–50%) as needed.
Interested Candidates Share CV on
Technical Training Specialist
Posted today
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Job Description
Location: Noida, India
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India's growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.
Job Description:
- A senior Technical Trainer is responsible for all aspects of the training process which involves delivering courses and workshops to channel partners and customers in the APAC region.
- Being a Technical Trainer provides the opportunity to gain expertise in highly specialized data protection products deployed at some of the largest enterprises globally.
- The role should be fulfilled by a person who has several years of technical experience with Thales encryption, Authentication and cybersecurity products, specifically the Data Encryption, SAAS and Hardware Security Module (HSM) product lines.
- Technical Trainers enjoy the benefits of being highly involved in the product roadmap with engineering on one hand while having real-world exposure to customer implementations.
- The Senior Technical Trainer is in charge of all aspects of technical training for Encryption, Authentication and Data Protection in the APAC region, this includes scheduling courses, managing training resources, delivering courses and working with customer services and finance for the commercial aspects of the training.
Skills:
- A deep level of technical expertise in Thales products, IT security, infrastructure, cryptography and other related areas of knowledge.
- Energetic person with good inter-personal communication skills, able to adapt and adjust when faced with a problem
- Excellent presentation skills.
- Fluent in English, both written and spoken.
- Overall 4-9 Yrs. experience and out of that 3-5 years of experience as a technical trainer, technical lead, or customer facing engineer
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now