558 User Training jobs in India
Technical Training
Posted today
Job Viewed
Job Description
Job Role: Technical Training Head- Salon Operations
Looking at professionals with 8+ years of experience in technical training from Health/ Beauty industry
Location: Chennai
Job Responsibility:
Design and deliver training modules for Haircuts, Blow Styling, Skin, Bridal Makeup, and Grooming
Conduct regular skill upgrade programs across levels: Beautician Hair & Beauty Senior Hair & Beauty Stylist Senior Stylist Unisex Stylist
Lead inspiration sessions to update teams on the latest haircut and hair color trends
Enhance skills of Salon Service Providers (SSPs) through personal coaching and the Cluster Coach model
Identify and develop dream team hair experts across zones
Mentor and upgrade salon talent to take on regional Cluster Coach roles
Collaborate with salon industry experts to conduct advanced bridal makeup and hair-do trainings
Initiate training programs related to behavior for the training team via HR
Conduct technical reviews of new services before launch
Create and maintain Bills of Material (BOM) and consultation modules
Finalize Standard Operating Procedures (SOPs) for all services
Conduct training for Operations teams, Front Desk, and Trainers on technical knowledge and service trends
Reduce service-related complaints through focused technical training and education
Drive service category penetration in collaboration with cluster coaches
Conceptualize and execute photoshoots for visual merchandising and social media
Create unique, trend-setting looks and build strong brand identity through technical styling
Technical Training Specialist
Posted today
Job Viewed
Job Description
Job Description
:A senior Technical Trainer is responsible for all aspects of the training process which involves delivering courses and workshops to channel partners and customers in the APAC region.
Being a Technical Trainer provides the opportunity to gain expertise in highly specialized data protection products deployed at some of the largest enterprises globally.
The role should be fulfilled by a person who has several years of technical experience with Thales encryption, Authentication and cybersecurity products, specifically the Data Encryption, SAAS and Hardware Security Module (HSM) product lines.
Technical Trainers enjoy the benefits of being highly involved in the product roadmap with engineering on one hand while having real-world exposure to customer implementations.
The Senior Technical Trainer is in charge of all aspects of technical training for Encryption, Authentication and Data Protection in the APAC region, this includes scheduling courses, managing training resources, delivering courses and working with customer services and finance for the commercial aspects of the training.
Skills:
A deep level of technical expertise in Thales products, IT security, infrastructure, cryptography and other related areas of knowledge.
Energetic person with good inter-personal communication skills, able to adapt and adjust when faced with a problem
Excellent presentation skills.
Fluent in English, both written and spoken.
Overall 4-9 Yrs. experience and out of that 3-5 years of experience as a technical trainer, technical lead, or customer facing engineer
Technical Training Manager
Posted today
Job Viewed
Job Description
Job Summary
As a Dealer In-house Trainer you are fully responsible for planning, organizing and increasing the efficiency of training programs or training activities within the dealership. In addition to this you are responsible to enhance knowledge levels, skill levels and overall quality capabilities of dealer After Sales manpower. You ensure the smooth startup of newly recruited staff. You also ensure that in-house training system and processes are well implemented at the dealerships. In this function, you are one point contact for SABA and all other training related activities.
Social and interpersonal competence
• You have excellent communication and interpersonal skills and are able to express yourself in terms of language
• You focus on the needs and concerns of After Sales staff and always attempt to plan training programs accordingly
• You are always willing to learn new things
• You possess good team building skills. You recognize your influence as a trainer and are able to motivate your team members or After Sales staff to perform better.
• You are familiar with the necessary processes and contact-persons for all relevant departments and MB India training center.
• You can use all the workshop management systems (e.g. WIS, ASRA, and EPC) in a targeted manner.
• You can use all the workshop information systems (z. B. TIPS, News, Star Diagnosis, WIS etc.)
• You have a thorough knowledge of the Mercedes-Benz workshop processes, products, services and can provide arguments for them.
• You have solid, general PC skills and knowledge of Office appliances (e-mail programs, e.g. Lotus Notes, MS Office, the Internet, e-business, intranet, etc.).
• You independently administer
• You have a sound knowledge of current After-Sales IT tools and are able to use these (e.g. WIS, ASRA, TIPS, Star Diagnosis, and EPC).
Planning training programs
• Initiating training need/gap analysis with the help of MB India – (SAT results)
• Recording individual training need/gap
• Acting as a one point contact between MB India and dealership on training and manpower developments
• Performing training need analysis (TNA) and identify the gap vis-à-vis product knowledge, Aftersales process and technical skills
• Decision regarding in house training schedule, date, time & place etc.
• Conducting training for all technicians
• Using After Sales Training Material provided by MB India through CBTs, TtT Programs
• Conducting training on following topics.
Ø MB Induction Training
Ø Basic MT Level Training
Ø Basic Electrical Training
Ø Pre-Delivery Inspection
Ø WIS, EPC & Star Diagnosis
Ø ASRA for service advisor
Ø Driver/chauffer product Training
Ø New Model Launch/Product feature training
Ensuring that training provided by MB India to the Aftersales staff supports the aims and objectives of the dealership by monitoring the Pre Test and Post Test scores and improvement percentage
• Designing, conducting & performing timely evaluations after the training has been imparted.
• Interpret the evaluation data according to predefine norms and plan accordingly.
• Coordination for registration in SABA
• To confirm whether the trainees coming to MB India for training have met the necessary prerequisites
• Coordination with MB India After Sales Training team on training needs and requirements
• Participation in the Induction Programs conducted by MB India After Sales Training Team
• Getting updated information on Products and Processes in terms of Training Content from MB India After Sales Training
• Ensuring implementation of certification program with regular coordination with MB India
• Nominating Required After Sales staff for training and other timely reporting through SABA Training MIS
• Timely Report of Monthly MIS of Dealer After sales staff and sending the monthly report to MB India.
• Manpower required-Onboard-Trained status
• Weekly Training conducted Report
• Month-wise Training Report
• Maintaining records of each training program done and the evaluations completed in a separate file
Requirements Qualification
You are a diploma holder and possess minimum MT/ST qualification. You are reliable, trustworthy, friendly, and open with your trainees and can motivate them to carry out their jobs effectively.
• Initial training in Mercedes-Benz-specific maintenance operations, workshop systems and processes, and diagnosis systems
• Trained and certified trainer in a motor vehicle service profession or proof of comparable competencies
• Training in soft skills, learning principles, training methods and training media
• Annual participation in product training courses by Mercedes- Benz as a part of the market launch of new vehicles
Five years of experience in workshop
Benefits
1. Statutory benefits
2. GPA
3. Incentives
Requirements
Technical Training for technician & customer facing staff
Lead - Technical Training
Posted 17 days ago
Job Viewed
Job Description
Essential Duties & Responsibilities
Perform Training Need Analysis (TNA) and establish the necessary trainings all Plant people on technical skills.
Design and deploy L&D methodologies to ensure effective and smooth implementation of L&D processes and policies across the designated business/function.
Impart appropriate classroom and on the job training
Develops training and development programs and objectives.
Trains and coaches managers, supervisors and others involved in employee development efforts.
Monitors training effectiveness / certifies for skill development
Provides on the job coaching to plant personnel.
Prepares the organization / plant for new technology implementation and future skills
Conducts follow-up studies of all completed training to evaluate and measure results
Prepare workforce for line commissioning as per Project Plan
Set up the foundation for Skill School
Required Qualifications, Competence & Skills
Technical/ Professional
Bachelors Degree or above in Engineering
> 15 years working experience with > 5 years as managerial capacity on technical training in a discrete mass manufacturing environment (> 500 employees) , such an automotive, electronics and other components manufacturing.
General
Ability to work in a team, as well as, independently; ability to influence other people
Demonstrated leadership skill, good presentation, team-building and communications
Strong project management and analytical skills.
Administrative/ Managerial
Able to energize, motivate & inspire people
Good coaching & mentoring skills
Experience in talent retention & management
Ability to adapt and work with different cultures
Executional
Must be highly energetic and have the drive to get things done ahead of plan
Highly passionate in performing Equipment work functions
Strategic
Should think ahead on the department goals and plan the department KPI
Build team competencies to prepare for future company needs
Additional Advantageous Skills
Interpersonal effectiveness Build and maintain relationships at all levels of the organization and outside the organization that are based on mutual trust and respect
Dynamic & committed with proactive working attitude
Strong passion for improvement, organizational, analytical and interpersonal & people skills
Lead - Technical Training
Posted 17 days ago
Job Viewed
Job Description
Essential Duties & Responsibilities
Perform Training Need Analysis (TNA) and establish the necessary trainings all Plant people on technical skills.
Design and deploy L&D methodologies to ensure effective and smooth implementation of L&D processes and policies across the designated business/function.
Impart appropriate classroom and on the job training
Develops training and development programs and objectives.
Trains and coaches managers, supervisors and others involved in employee development efforts.
Monitors training effectiveness / certifies for skill development
Provides on the job coaching to plant personnel.
Prepares the organization / plant for new technology implementation and future skills
Conducts follow-up studies of all completed training to evaluate and measure results
Prepare workforce for line commissioning as per Project Plan
Set up the foundation for Skill School
Required Qualifications, Competence & Skills
Technical/ Professional
Bachelors Degree or above in Engineering
> 15 years working experience with > 5 years as managerial capacity on technical training in a discrete mass manufacturing environment (> 500 employees) , such an automotive, electronics and other components manufacturing.
General
Ability to work in a team, as well as, independently; ability to influence other people
Demonstrated leadership skill, good presentation, team-building and communications
Strong project management and analytical skills.
Administrative/ Managerial
Able to energize, motivate & inspire people
Good coaching & mentoring skills
Experience in talent retention & management
Ability to adapt and work with different cultures
Executional
Must be highly energetic and have the drive to get things done ahead of plan
Highly passionate in performing Equipment work functions
Strategic
Should think ahead on the department goals and plan the department KPI
Build team competencies to prepare for future company needs
Additional Advantageous Skills
Interpersonal effectiveness Build and maintain relationships at all levels of the organization and outside the organization that are based on mutual trust and respect
Dynamic & committed with proactive working attitude
Strong passion for improvement, organizational, analytical and interpersonal & people skills
Lead - Technical Training
Posted 17 days ago
Job Viewed
Job Description
Essential Duties & Responsibilities
Perform Training Need Analysis (TNA) and establish the necessary trainings all Plant people on technical skills.
Design and deploy L&D methodologies to ensure effective and smooth implementation of L&D processes and policies across the designated business/function.
Impart appropriate classroom and on the job training
Develops training and development programs and objectives.
Trains and coaches managers, supervisors and others involved in employee development efforts.
Monitors training effectiveness / certifies for skill development
Provides on the job coaching to plant personnel.
Prepares the organization / plant for new technology implementation and future skills
Conducts follow-up studies of all completed training to evaluate and measure results
Prepare workforce for line commissioning as per Project Plan
Set up the foundation for Skill School
Required Qualifications, Competence & Skills
Technical/ Professional
Bachelors Degree or above in Engineering
> 15 years working experience with > 5 years as managerial capacity on technical training in a discrete mass manufacturing environment (> 500 employees) , such an automotive, electronics and other components manufacturing.
General
Ability to work in a team, as well as, independently; ability to influence other people
Demonstrated leadership skill, good presentation, team-building and communications
Strong project management and analytical skills.
Administrative/ Managerial
Able to energize, motivate & inspire people
Good coaching & mentoring skills
Experience in talent retention & management
Ability to adapt and work with different cultures
Executional
Must be highly energetic and have the drive to get things done ahead of plan
Highly passionate in performing Equipment work functions
Strategic
Should think ahead on the department goals and plan the department KPI
Build team competencies to prepare for future company needs
Additional Advantageous Skills
Interpersonal effectiveness Build and maintain relationships at all levels of the organization and outside the organization that are based on mutual trust and respect
Dynamic & committed with proactive working attitude
Strong passion for improvement, organizational, analytical and interpersonal & people skills
Technical Training Associate Analyst
Posted 4 days ago
Job Viewed
Job Description
Your role will be to:
+ Deliver comprehensive and engaging training to new and existing Cigna employees across Customer Service and Claims.
+ Design, conduct, and organize training programs to improve employee performance and ensure organizational productivity
+ Management of content and training materials
+ Provide vision and strategy of training and onboarding
+ Continuos developement of onboarding and training strategies
+ Work closely with the Operations management team to identify and create training needs assesment
+ Embed a 5 star customer experience culture
+ Maintain and update Operating procesures and processes in line with operational and technology changes
+ Work closely with HR and Operations Senior Supervisors to appropriately manage all trainees not performing to required standards.
+ Update training materials based on policy and procedural changes.
+ Perform ongoing validation of learning objectives and performance based assessments within programs.
**Scope and Dimensions**
+ Reporting directly to the Head of Customer Operations for Global Individual Health.
+ No direct line management responsibilities.
+ Supporting GIH Operations Team
+ Based in Kuala Lumpur, Malaysia.
+ Travel requirements to other GIH locations in other countries.
**YOUR PROFILE**
**Experience and knowledge required**
**Knowledges:**
+ In-depth knowledge of healthcare processing claims systems and call handling systems.
+ Ability to impart knowledge and develop skills to others.
+ Experience of training design, delivery and evaluation preferable.
+ Excellent presentation skills with ability to present information in a confident, creative and interactive manner.
+ Ability to provide constructive feedback; work patiently and effectively with trainees of different experience levels, learning styles and cultural diversity.
+ Ability to research, develop and implement new training and development programs.
+ Ability to work independently and make effective decisions; coordinate multiple tasks and work effectively as a team member.
**Preferred** **experience/education/professional** **qualifications:**
+ Previous training experience or certification
+ Coaching experience or certification
+ English: C1 level written and spoken.
**Skills**
+ Excellent written and verbal communication.
+ Presentation Skills
+ Coaching Skills
+ Feedback Skills
+ Evaluating Skills
+ Ability to work under minimum supervision
+ Strong Business Partnering Skills
+ Strong Microsoft Office Skills
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Be The First To Know
About the latest User training Jobs in India !