543 Ux Manager jobs in India
UX Manager
Posted today
Job Viewed
Job Description
Common accountabilities:
- Accountable for the budget, performance and results of a medium-sized team or multiple teams of employees. Influences the resource, budget and policy planning and sets concrete development plans for the team members.
- Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment. Exposed to complex decision making.
- Works with a high level of autonomy, based on management directions, escalating issues only when necessary.
Specific accountabilities:
UX Strategy
- Work with Product Management, customers to develop a product vision.
- Contributes to define the User Experience Strategy of a product or service by understanding business context, product strategy, customer values and brand vision.
- Influence, via UX, the scope and direction or a product or service to generate value and impact on the market.
- Foster innovation by initiating relevant UX research programs, brainstorming sessions, putting in place processes and methodologies around innovation, and by working with transversal innovation teams.
Budget activities
- Plan, monitor and coordinate activities of the team by initiating regular interactions with product owners / product management, budget line owners, transversal teams.
- Develop detailed budget and timelines, monitor budget and resource allocation.
Project management
- Communicate to promote the team in order to make sure UX is taken into account as soon as possible in the processes.
- Reply to RFP and participate to pre-sales activities, make presentations to internal and external customers.
- Anticipate team activity and capacity planning.
- Manage UX partnerships and contracts with external companies.
UX Research activities
- Collaborate, guide and influence the team and deliveries by giving research directions and advices on the projects
- Develop a high visibility with top management, marketing and customers
- Manage projects with UX external partners, ensuring that:
- product/project teams provide the right level of information and relevant testing material to external partners
- that research methodology applied by external partners is adequate
UX Design activities
- Collaborate, guide and influence the team and deliveries by giving design directions and advices on the projects UX strategy.
- Develop a high visibility with top management, marketing and customers.
UI/UX Manager
Posted 8 days ago
Job Viewed
Job Description
UI/UX Manager
Year of experience: 12+yrs Location: Pune (Hybrid)
We are seeking a UI/UX Manager from a Product company who will help set design standards for the team and train and support the team in UX best practices. Collaborate closely with product management and Stakeholders and engineering team. He/She will also be responsible for planning budgets and timelines, monitoring progress on deliverables. The Manager ensures the delivery of intuitive, visually appealing, and user-centred designs that align with business goals and enhance the overall user experience.
UI/UX Strategy and Planning:
- Develop and execute the UI/UX strategy, roadmap, and design guidelines to support the organisation's goals and objectives.
- Collaborate with stakeholders to understand user needs, business requirements, and market trends.
UX Design and Information Architecture:
- Define user flows, interaction models, and information architecture to create seamless and intuitive user experiences.
- Ensure consistency and usability across different product features and platforms.
Team Leadership and Management:
- Build, lead, and mentor a team of UI/UX designers.
- Provide guidance, feedback, and support to foster a collaborative and high-performing design team.
- Allocate resources effectively and manage workload distribution.
Wireframing and Prototyping:
- Create wireframes, mockups, and interactive prototypes to visualise and communicate design concepts.
- Collaborate with cross-functional teams, including developers and product managers, to iterate and refine designs based on feedback and user testing.
Visual Design and Branding:
- Lead the development of visually appealing and consistent UI designs that align with the organisation's brand identity and style guidelines.
- Ensure the use of appropriate colour schemes, typography, and visual elements to enhance the user experience.
Usability and Interaction Design:
- Define intuitive and user-friendly interactions, workflows, and navigation patterns.
- Conduct usability evaluations and heuristic reviews to identify usability issues and propose design improvements.
Design System and Guidelines:
- Establish and maintain a design system that provides reusable UI components, patterns, and guidelines.
- Promote consistency and efficiency in design implementation across products and platforms.
Collaboration and Stakeholder Management:
- Collaborate closely with cross-functional teams, including product managers, developers, and marketers, to align UI/UX design efforts with product requirements and timelines.
- Effectively communicate design concepts, rationale, and trade-offs to stakeholders.
Skills
- 10+yrs of experience as a UI/UX designer or in a related role is required.
- At Least 5+ yrs of experience in designing scalable products
- At Least 7+yrs of experience in managing a team
- Expert in the use of Sketch, Adobe XD or Figma (or similar) tools.
- Experience in product experience in an agile environment.
- Prior product development experience with physical products preferred.
- Familiarity with the swimming pool construction and service industry or prior experience with construction trades is a plus, but not essential.
- Prior experience with home automation, industrial automation, or related preferred, but not essential.
- Preferably from a Product company
- Excellent client-facing and internal communication skills
- Strong understanding of formal project management methodologies.
- Strong Leadership skills to motivate and manage the team.
- Experience with multinational teams is desirable.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and manage multiple priorities effectively.
UI/UX Manager
Posted 8 days ago
Job Viewed
Job Description
Year of experience: 12+yrs Location: Pune (Hybrid)
We are seeking a UI/UX Manager from a Product company who will help set design standards for the team and train and support the team in UX best practices. Collaborate closely with product managemen t and Stakeholders and engineering team. He/She will also be responsible for planning budgets and timelines, monitoring progress on deliverables. The Manager ensures the delivery of intuitive, visually appealing, and user-centred designs that align with business goals and enhance the overall user experience.
UI/UX Strategy and Planning:
Develop and execute the UI/UX strategy, roadmap, and design guidelines to support the organisation's goals and objectives.
Collaborate with stakeholders to understand user needs, business requirements, and market trends.
UX Design and Information Architecture:
Define user flows, interaction models, and information architecture to create seamless and intuitive user experiences.
Ensure consistency and usability across different product features and platforms.
Team Leadership and Management:
Build, lead, and mentor a team of UI/UX designers.
Provide guidance, feedback, and support to foster a collaborative and high-performing design team.
Allocate resources effectively and manage workload distribution.
Wireframing and Prototyping:
Create wireframes, mockups, and interactive prototypes to visualise and communicate design concepts.
Collaborate with cross-functional teams, including developers and product managers, to iterate and refine designs based on feedback and user testing.
Visual Design and Branding:
Lead the development of visually appealing and consistent UI designs that align with the organisation's brand identity and style guidelines.
Ensure the use of appropriate colour schemes, typography, and visual elements to enhance the user experience.
Usability and Interaction Design:
Define intuitive and user-friendly interactions, workflows, and navigation patterns.
Conduct usability evaluations and heuristic reviews to identify usability issues and propose design improvements.
Design System and Guidelines:
Establish and maintain a design system that provides reusable UI components, patterns, and guidelines.
Promote consistency and efficiency in design implementation across products and platforms.
Collaboration and Stakeholder Management:
Collaborate closely with cross-functional teams, including product managers, developers, and marketers, to align UI/UX design efforts with product requirements and timelines.
Effectively communicate design concepts, rationale, and trade-offs to stakeholders.
Skills
10+yrs of experience as a UI/UX designer or in a related role is required.
At Least 5+ yrs of experience in designing scalable products
At Least 7+yrs of experience in managing a team
Expert in the use of Sketch, Adobe XD or Figma (or similar) tools.
Experience in product experience in an agile environment.
Prior product development experience with physical products preferred.
Familiarity with the swimming pool construction and service industry or prior experience with construction trades is a plus, but not essential.
Prior experience with home automation, industrial automation, or related preferred, but not essential.
Preferably from a Product company
Excellent client-facing and internal communication skills
Strong understanding of formal project management methodologies.
Strong Leadership skills to motivate and manage the team.
Experience with multinational teams is desirable.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work under pressure and manage multiple priorities effectively.
UI/UX Manager
Posted today
Job Viewed
Job Description
UI/UX Manager
Year of experience: 12+yrs Location: Pune (Hybrid)
We are seeking a UI/UX Manager from a Product company who will help set design standards for the team and train and support the team in UX best practices. Collaborate closely with product management and Stakeholders and engineering team. He/She will also be responsible for planning budgets and timelines, monitoring progress on deliverables. The Manager ensures the delivery of intuitive, visually appealing, and user-centred designs that align with business goals and enhance the overall user experience.
UI/UX Strategy and Planning:
- Develop and execute the UI/UX strategy, roadmap, and design guidelines to support the organisation's goals and objectives.
- Collaborate with stakeholders to understand user needs, business requirements, and market trends.
UX Design and Information Architecture:
- Define user flows, interaction models, and information architecture to create seamless and intuitive user experiences.
- Ensure consistency and usability across different product features and platforms.
Team Leadership and Management:
- Build, lead, and mentor a team of UI/UX designers.
- Provide guidance, feedback, and support to foster a collaborative and high-performing design team.
- Allocate resources effectively and manage workload distribution.
Wireframing and Prototyping:
- Create wireframes, mockups, and interactive prototypes to visualise and communicate design concepts.
- Collaborate with cross-functional teams, including developers and product managers, to iterate and refine designs based on feedback and user testing.
Visual Design and Branding:
- Lead the development of visually appealing and consistent UI designs that align with the organisation's brand identity and style guidelines.
- Ensure the use of appropriate colour schemes, typography, and visual elements to enhance the user experience.
Usability and Interaction Design:
- Define intuitive and user-friendly interactions, workflows, and navigation patterns.
- Conduct usability evaluations and heuristic reviews to identify usability issues and propose design improvements.
Design System and Guidelines:
- Establish and maintain a design system that provides reusable UI components, patterns, and guidelines.
- Promote consistency and efficiency in design implementation across products and platforms.
Collaboration and Stakeholder Management:
- Collaborate closely with cross-functional teams, including product managers, developers, and marketers, to align UI/UX design efforts with product requirements and timelines.
- Effectively communicate design concepts, rationale, and trade-offs to stakeholders.
Skills
- 10+yrs of experience as a UI/UX designer or in a related role is required.
- At Least 5+ yrs of experience in designing scalable products
- At Least 7+yrs of experience in managing a team
- Expert in the use of Sketch, Adobe XD or Figma (or similar) tools.
- Experience in product experience in an agile environment.
- Prior product development experience with physical products preferred.
- Familiarity with the swimming pool construction and service industry or prior experience with construction trades is a plus, but not essential.
- Prior experience with home automation, industrial automation, or related preferred, but not essential.
- Preferably from a Product company
- Excellent client-facing and internal communication skills
- Strong understanding of formal project management methodologies.
- Strong Leadership skills to motivate and manage the team.
- Experience with multinational teams is desirable.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and manage multiple priorities effectively.
User Research
Posted today
Job Viewed
Job Description
We are building this and this and this
In short, we are building the platform to drive global careers for millennials from emerging economies We work at the exciting intersection of the 2 hottest trends around - edtech & fintech! And we love that we succeed as a business while powering the dreams of talented students!
**Founder Profile**:
Arnav Kumar is a graduate of IIT Kharagpur. Leap is his second company and he has raised more than $30M in capital for his startups. In his last role, he was a VC investor with SAIF Partners (Now Elevation Capital), which is an early investor in paytm, meesho, urban company, unacademy and many other unicorns. He thinks and tweets about Product, Business Models and Company Building
Vaibhav Singh is a graduate of IIT Kharagpur. He spent his first 6 years at DeutscheBank, across Singapore & Sydney to manage a $Bn flow book. He has built 2 fintech startups before, as a founding member of CapitalFloat and Incred, both pioneering businesses valued > 500Mn The Leap team has a fine balance of industry experience (edtech, fintech, study abroad) and technical skills (engineering, product, design)
**About the Role**:
We are hiring for a User Research role at Leap.
Join our team where you'll dive headfirst into collaborating closely with multiple teams to unearth insights that drive business solutions.
**The charter for this role will include**:
- Dive deep to uncover the needs and behaviours of users.
- Interact with users to understand their thoughts and decisions.
- Draft relevant findings through discussions with users which will support the business in overall decision making.
**Ideal Persona would**:
- Currently pursuing a degree in Psychology, Sociology or related field.
- Fluent in the language of communication, with the ability to translate data into actionable insights.
- Obsessively detail-oriented, with a relentless curiosity for research.
**Mutual Respect**:
We love people who are ‘relentlessly resourceful’. Find your way out. Focus on the possibilities instead of the problems.
**Bias for action**:
We take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possible
**Learn & get better**:
Continuous learning and improvement is the key. We don’t stop learning. We treat feedback as a gift and as an opportunity to get better.
**Growth mindset**:
We operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.
Senior User Research Specialist

Posted 1 day ago
Job Viewed
Job Description
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you`ll do :**
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP's strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
**What you bring :**
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 4-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
**Meet your team:**
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPReturnshipIndiaCareers
? **Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 428125 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Senior User Research Specialist
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do :
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
What you bring :
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 4-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
Meet your team:
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPReturnshipIndiaCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 428125 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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Senior User Research Specialist
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do :
Summary:
As a User Researcher in our team, you contribute to an excellent user experience of SAP’s strategic S/4HANA cloud solution.
The Role:
As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces. Your job as a user researcher will be to lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
You engage with end users, customers, and customer-facing teams to better understand the needs of the users. With your skills and passion, you and the whole UX team are driving a user-centric product definition.
What you bring :
- Degree in Psychology, Cognitive Science, Human Computer Interaction or comparable fields
- Minimum 8-12 years experience in conducting user research, preferably in a business software context
- Experience with applying a variety of both, qualitative and quantitative user research methods
- Experience with different research tools (e.g. UserZoom, Respondent, User Interviews)
- Experience in the area of ERP software and/or working in the product operating model is a plus
- Excellent communication skills in English and preferably Hindi (also in writing)
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams. You can effectively engage and convey findings to cross-functional technical and non-technical teams.
Meet your team:
You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams. Besides of UX colleagues, you work very closely with your product management and engineering counterparts. Your team is predominantly conducting user research projects for SAP S/4HANA Cloud Public Edition.
#SAPInternalT3
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
UX Research Manager
Posted today
Job Viewed
Job Description
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and apply specific knowledge of relevant technical systems supporting research efforts.
•Design studies or construct surveys to answer research questions.
•Gather and compile relevant data for inclusion in presentations to explain findings, educate stakeholders, and offer actionable recommendations.
•Perform statistical analyses of large datasets.
•Compiles informative reports that include video and audio clips from qualitative studies.
•Identify and work with all affected groups and functions to support project impact
Scope, design, build and test studies in our online research platform.
Manage multiple research projects simultaneously.
•Keep up with research trends and best practices; develop industry knowledge and expertise.
•Design and implement communication plans.
Candidate should have:
•Minimum of five years of research design and implementation
•Bachelor' s degree required;Master's degree preferred
•Psychology, HCI, or related social sciences field with demonstrable academic experience with experimental design and statistical analysis.
•Excellent working knowledge of Adobe design tools-Photoshop, XD, Dreamweaver and adobe Illustrator
•Qualtrics experience. Someone well-versed in Qualtrics functionality building surveys, reporting, etc. Can build independently if given an assignment. We have a lot of surveys in another tool that needs to be rebuilt in Qualtrics.
Consumer Insight / User Research (Quantitative & Qualitative)
Posted 8 days ago
Job Viewed
Job Description
Objective of the Position:
- Assist in local research team management in establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects
- Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement etc.
- Advocate research findings to diverse audiences through written reports and in-person presentations; promote the implementation of research outputs.
- Continuous up-skilling in research related methodology and technology as value add to the team.
Qualification Required:
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
- Able to communication effectively in English — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven record of accomplishment of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
- Positive attitude; Be responsible and high spirit of team-working