2,037 Ux Researcher jobs in India

About the Role

We are looking for a UX Researcher to join our Product & Design team at HT Digital Streams. You will uncover user needs, behaviors, and motivations to shape seamless, engaging experiences across our news and content platforms.

Responsibilities

• Conduct user research (surveys, usability tests, interviews) to understand digital content consumption.
• Translate insights into personas, user journeys, and actionable recommendations.
• Partner with Product, Design, Editorial, and Tech teams to enhance engagement, navigation, and content discovery.
• Test and optimize features across web, mobile, and app platforms.
• Leverage research and analytics tools (Hotjar, GA, UserTesting, etc.) to deliver data-backed insights.

Requirements

• 1–4 years of UX research experience, preferably in digital media, consumer apps, or online platforms .
• Skilled in both qualitative and quantitative research methods.
• Excellent communication and storytelling skills.
• Passion for media and user-centered design.

RequiredQualifications:

Bachelor's Degree in service design, information design, interaction Design(HCI), or related field

RequiredExperience:

4-5years in service design, user experience research or related roles

Extensivehands-on experience in UX design, qualitative and quantitative research, andservice design across the Design Thinking stages

Provenability to synthesize insights into actionable recommendations and communicatethem effectively to diverse audiences.

Strongunderstanding of user-centred design principles, methodologies, and tools. Indepth knowledge of user interface design, usability evaluation techniques and taskanalysis.

Excellentcommunication and collaboration skills with the ability to effectively engagewith diverse stakeholders.

Responsibilities:

Partnerwith cross-functional teams to identify research requirements, includinggenerative and evaluative studies, to guide product decisions and priorities.

Conductqualitative and quantitative research, such as usability testing, interviews,surveys, heuristic evaluations, concept tests, and data analysis, to deliverdeep customer insights, inform design decisions and identify opportunities forinnovation and improvement.

Translatefindings through artifacts such as persona frameworks, jobs to be done, userjourneys, task analyses, to design and optimize end-to-end experiences. Deliverthrough a clear, concise, and engaging communication tailored to stakeholdersat all levels.

Work withthe Head of Design & UX and Product team to provide direction whenever UXrelated interaction is needed.

EvangelizeUX practices to foster a user-centric culture. Design and facilitate DesignThinking workshops that support product strategy / vision

Workclosely with UX Designers to ensure they have all the details they need tosupport the generation of detailed UX designs. Ensure that the design solutionsmeet user needs and align with business objectives.

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption
• Apply appropriate research techniques and methods for specific project needs
• Engage with customers to understand their unique implementation of our products, including defining and synthesizing user needs and use cases
• Partner with Product Managers and Designers to influence product strategy and roadmaps
• Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
• Analyze and synthesize current or previous qualitative studies and quantitative data to generate strategic and tactical insights with actionable recommendations.
• Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc.

Qualifications

Basis Qualifications (The Must Have):

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Basic experience in applying customer-centered research techniques to product definition and designs.
• Understand the importance of defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods.
• A portfolio or examples of work representing research that influenced insights or experiences. This can include examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and articulated insights.

Preferred Qualifications (The Nice To Have):

• 2+ years' of work experience conducting customer-centered research
• Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software.
• General knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.
• Experience with the creation and execution of online surveys as well as rich qualitative research techniques
• Excellent presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders.
• The ability to learn new technical concepts quickly.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

About Groww:

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers' needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let's chat.

Our Vision

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

Our Values

Our culture enables us to be what we are — India's fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are:

• Radical customer centricity
• Ownership-driven culture
• Keeping everything simple
• Long-term thinking
• Complete transparency

• Gather and prioritize key questions from product, design, engineering and product marketing teams.
• Plan and conduct practical, impactful research throughout the entire product cycle from inception to completion, to answer the questions posed above and driving impact.
• Gather insights about customers from a variety of research methods, including in-depth interviews, usability studies, diary studies and surveys etc.
• Analyze qualitative and quantitative results and convey relevant insights to the appropriate stakeholders in the most engaging and actionable manner.
• Work closely with product teams to help them use research insights to make Groww better.
• Actively seek opportunities for expanding capacity or optimising workflow with AI product and tools.
• Work closely with analytics and data-science to tell a cohesive story about our product.
• Act as an internal evangelist for customer and product research.

• 2-4 years of industry experience in driving UX research at product teams.
• Experience with qualitative and quantitative data collection and analysis for generative and evaluative research.
• Experience managing projects involving cross-functional teams
• Excellent research execution skills including scoping, moderation, analysis and synthesis.
• Strong collaboration and communication skills
• Strong story-telling skills and an ability to frame insights into compelling narratives
• Familiarity with developing or using product / marketing frameworks to align cross-functional teams.
• Experience of working independently with minimal supervision.
• Experimenting with various tools, AI to unlock new use-cases in workflow.
• Willingness to roll up your sleeves and perform a wide variety of research-related tasks, including recruiting participants, liasioning with agencies, partnering with various teams to collaborate on projects.

Company Size

Large-scale / Global

Experience Required
3 - 5 years

Working Days

5 days/week

Office Location

Viman Nagar, Pune

Role & Responsibilities

• Lead user research initiatives to understand customer needs, behaviors, and pain points across Bajaj Finserv's digital ecosystem (apps, websites, self-service platforms).
• Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews.
• Translate research findings into personas, journey maps, and experience frameworks that guide product design decisions.
• Collaborate with UX/UI designers, product managers, and engineering teams to embed user insights into product roadmaps.
• Evaluate existing digital journeys (onboarding, loan applications, payments, customer support flows) and recommend usability and conversion improvements.
• Apply mixed-methods research (qualitative + quantitative) and partner with analytics teams to validate findings.
• Communicate insights through compelling reports, presentations, and storytelling to influence stakeholders at all levels.
• Contribute to establishing research best practices, processes, and repositories across the design function.

Ideal Candidate

• Bachelor's/Master's degree in HCI, Cognitive Psychology, Design, Behavioral Science, or related field.
• 3–5 years of experience as a UX Researcher or in a similar role within digital-first or product-driven organizations.
• Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.
• Experience with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.
• Ability to synthesize complex data into clear, actionable insights.
• Excellent communication and stakeholder management skills; ability to influence product decisions with evidence.

Preferred Skills

• Prior experience in BFSI, fintech, or large-scale B2C products.
• Familiarity with UX design tools (Figma, Adobe XD, Sketch) for collaboration.
• Knowledge of financial services workflows and unit economics (e.g., lending journeys, KYC, payments).
• Experience working in Agile/Scrum environments with cross-functional teams.

Perks, Benefits and Work Culture

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India's most diversified Non-banking financial companies, and among Asia's top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we're present in India.

Skills: ux,analytics,research,design,b2c,payments,digital

At Remit2Any, we help NRIs send love home, making cross-border transfers simple, fast, and fee-free. Every design decision we make is guided by empathy, trust, and cultural understanding. We're now looking for a UX Researcher to uncover insights that shape intuitive, human-centered experiences for our global NRI community.

Role Overview

As a UX Researcher, you'll be the voice of our diaspora users, diving deep into their financial journeys, cultural contexts, and emotional needs. You'll conduct research that informs both product strategy and design decisions, ensuring our platform feels seamless, trustworthy, and relevant to NRIs worldwide.

Your work will help us answer questions like:

• How do NRIs decide when and how to send money home?
• What emotional and cultural factors drive their financial choices?
• How do trust, family responsibilities, and convenience shape their adoption of fintech platforms?

…while uncovering many more insights that guide our product, design, and stakeholder decisions.

Key Responsibilities

User Research:
Plan and conduct research using qualitative and quantitative methods (interviews, usability testing, surveys, diary studies, analytics).

Behavior Mapping:
Build personas, journey maps, and frameworks that capture diaspora-specific remittance behaviors.

Insight Translation:
Convert findings into actionable insights for product, design, and stakeholder teams to guide roadmaps and user experiences.

Cultural Analysis:
Pinpoint cultural nuances, trust factors, and emotional triggers that impact adoption and loyalty.

Cross-Team Collaboration:
Work closely with product managers, designers, engineers, and other stakeholders to integrate user insights into product features and design flows.

Effective Communication:
Present findings effectively through reports, storytelling, and stakeholder workshops.

What We're Looking For

Relevant Experience:
2-3 years of experience in UX research or related fields.

Research Expertise:
Strong foundation in qualitative and quantitative research methods.

Global Exposure:
Experience with global or multicultural audiences; fintech or financial services exposure is a plus.

Clear Storytelling:
Excellent communication and storytelling skills, especially in influencing stakeholders.

Tool Proficiency:
Proficiency with tools like Figma, Google Analytics, Clarity and Miro (or similar research and collaboration tools).

Educational Foundation:
Background in Human-Computer Interaction, UX/UI Design, Product/Interaction Design, or related fields. A foundation in behavioral sciences (e.g., psychology, cognitive science) is a plus.

Why Join Us

• Shape the way millions of NRIs support their families across borders.
• Work on a product that blends fintech innovation with cultural empathy.
• Be part of a collaborative, fast-growing team working across design, product, and stakeholders to build global-first solutions.
• Flexible work environment with room for ownership and growth.

Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery, where inspiration becomes something you can explore, feel, and shop in the moment.

Its proprietary models, seamlessly integrated with Google's most advanced AI platforms Gemini and Imagen on Vertex AI, deliver hyper-realistic, deeply personal shopping experiences across fashion, beauty, travel, accessories, home décor, pets, and more. With an open architecture designed for effortless adoption across hardware and software ecosystems, Glance AI is building a platform that can become a staple in everyday consumer technology.

Glance AI partners with the world's leading smartphone makers, connected TV manufacturers, telecom providers and global brands, meeting people where they are: on mobile, smart TVs and brand websites. Part of the InMobi Group, a global technology and advertising leader reaching over 2 billion devices and serving more than 30,000 enterprise brands worldwide, Glance AI is backed by Google, Jio Platforms and Mithril Capital.

Glance - An InMobi Group Company

Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra. Glance's 'smart lock screen' inspires consumers to make the most of every moment by surfacing relevant experiences without the need for searching and downloading apps. Glance Lock Screen is currently available on over 400 million smartphones worldwide. Roposo is a LIVE platform that is revolutionizing live experiences, through a unique, immersive, creator-led approach. Nostra is the largest gaming platform in India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn and compete.

Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group and is funded by Jio Platforms, Google, and Mithril Capital. For more information visit , , and

What should you know about joining Glance?

At Glance, we walk the talk – free yourself, dream big, and chase your passion On joining, you'll have opportunities to make an immediate impact on mission-critical projects, as you work with highly capable and ambitious peer groups. Be rewarded for your autonomy even as you collaborate. Ideate, innovate, and inspire by leveraging bleeding-edge tech to disrupt consumer experiences. While you work, we'll take care of nourishing your body, mind, and soul. This includes daily meals, gym, trainings, tech tools, and regular unwind sessions. Also, feel free to bring your kids – even the furry ones – to the office

The role of a UX Researcher at InMobi is to create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what's possible. It is essential that one possesses a clear vision of the future of user experience and has the unwavering focus and courage to pursue forward-thinking design.

The Telco Cloud Services team in InMobi is made up of multi-disciplinary members (UX Designers, Researchers, Content Strategists, Program Managers, and Engineers). User experience is at the forefront of how we create intuitive, innovative, and beautiful products that

people love. We strive to learn and understand our users' needs, behaviours, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities.

In this role, you'll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You'll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of InMobi's ITC products, leveraging your passion for brand, craft, and design quality.

Our goal is to provide excellent Help and Support experiences for all InMobi ITC products, by enabling users to find the best solution for them as quickly as possible. As a user experience researcher at InMobi, you will partner with product design, support, growth, and engineering to help answer the questions that will shape their long-term vision and strategy. To do this, you'll conduct research to discover and define the problems their users are encountering, prioritize them, and hand-off to the cross-functional teams to solve.

Roles & Responsibilities:

• Design and conduct studies across key products and product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful.
• Lead end-to-end research projects that help teams to understand InMobi customers and uncover actionable insights.
• Source appropriate participants the research panel and outside.
• Work with cross-functional teams on product direction based on research findings. Able to follow up with partners about implementation to understand how findings are being used.
• Partner with data analysts to provide qualitative context for their quantitative insights.
• Synthesize and communicate insights and recommendations across the company.
• Help others at InMobi to conduct their own research and make customer-centric decisions

Must have skills:

• 5+ years of experience as a user experience researcher.
• Experience designing and conducting studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful.
• A clear history of developing and delivering high-quality research and insights.
• Ability to clearly, concisely, and persuasively communicate findings: verbally and in writing.

Nice to have:

• A diverse portfolio of projects demonstrating how you've tackled complex problem areas.
• Prior experience having worked with product organizations.
• Prior experience of having worked with consumers/users in North America

Behavioral strengths:

• Excellent verbal and written communication skills.
• Ability to work with cross-functional stakeholders.
• Ability to work in a scale-up environment through ambiguity.
• Curiosity and a desire to learn more.
• Low ego and the ability to take feedback positively.

Office Location:

Viman Nagar, Pune

Experience Required: 3-5 Years

Max Notice Period: 30 Days

Role & Responsibilities:

•Lead user research initiatives to understand customer needs, behaviors, and pain points across Bajaj Finserv's digital ecosystem (apps, websites, self-service platforms).

•Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews.

•Translate research findings into personas, journey maps, and experience frameworks that guide product design decisions.

•Collaborate with UX/UI designers, product managers, and engineering teams to embed user insights into product roadmaps.

•Evaluate existing digital journeys (onboarding, loan applications, payments, customer support flows) and recommend usability and conversion improvements.

•Apply mixed-methods research (qualitative + quantitative) and partner with analytics teams to validate findings.

•Communicate insights through compelling reports, presentations, and storytelling to influence stakeholders at all levels.

•Contribute to establishing research best practices, processes, and repositories across the design function.

Ideal Candidate:

•Bachelor's/Master's degree in HCI, Cognitive Psychology, Design, Behavioral Science, or related field.

•3–5 years of experience as a UX Researcher or in a similar role within digital-first or product-driven organizations.

•Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.

•Experience with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.

•Ability to synthesize complex data into clear, actionable insights.

•Excellent communication and stakeholder management skills; ability to influence product decisions with evidence.

Preferred Skills:

•Prior experience in BFSI, fintech, or large-scale B2C products.

•Familiarity with UX design tools (Figma, Adobe XD, Sketch) for collaboration.

•Knowledge of financial services workflows and unit economics (e.g., lending journeys, KYC, payments).

•Experience working in Agile/Scrum environments with cross-functional teams.

Perks, Benefits and Work Culture:

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India's most diversified Non-banking financial companies, and among Asia's top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we're present in India.

Job Type: Full-time

Pay: ₹1,500, ₹2,000,000.00 per year

Application Question(s):

• Strong UX Researcher Profile
• Mandatory (Experience 1) - Must have 3+ YOE hands-on UX Research / User Research for B2C Products
• Mandatory (Experience 2) - Should have hands-on experience in User Research, Persona's, User Stories, Work-Flows, and Usability Testing
• Mandatory (Experience 3) - Must have worked on both qualitative and quantitative research methodologies
• Mandatory (Portfolio) - Portfolio showcasing UX Research works for Good B2C Apps / Website / Product Companies
• Preferred (Company) - Product Company
• We have an alternate Saturdays working. Are you comfortable to WFH on 1st and 4th Saturday?

Work Location: In person

Role & Responsibilities

• Lead user research initiatives to understand customer needs, behaviors, and pain points across company's digital ecosystem (apps, websites, self-service platforms).
• Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews.
• Translate research findings into personas, journey maps, and experience frameworks that guide product design decisions.
• Collaborate with UX/UI designers, product managers, and engineering teams to embed user insights into product roadmaps.
• Evaluate existing digital journeys (onboarding, loan applications, payments, customer support flows) and recommend usability and conversion improvements.
• Apply mixed-methods research (qualitative + quantitative) and partner with analytics teams to validate findings.
• Communicate insights through compelling reports, presentations, and storytelling to influence stakeholders at all levels.
• Contribute to establishing research best practices, processes, and repositories across the design function.

Ideal Candidate

• Bachelor's/Master's degree in HCI, Cognitive Psychology, Design, Behavioral Science, or related field.
• 3–5 years
  of experience as a
  UX Researcher
  or in a similar role within digital-first or product-driven organizations.
• Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and
  A/B testing.
• Experience with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.
• Ability to synthesize complex data into clear, actionable insights.
• Excellent communication and stakeholder management skills; ability to influence product decisions with evidence.

Preferred Skills:

• Prior experience in
  BFSI, fintech, or large-scale B2C products.
• Familiarity with
  UX design tools (Figma, Adobe XD, Sketch) for collaboration.
• Knowledge of financial services workflows and unit economics (e.g., lending journeys, KYC, payments).
• Experience working in Agile/Scrum environments with cross-functional teams.