What Vendor Coordination Jobs are in India?

Vendor Solutions and Governance Lead
_corporate_fare_ Google _place_ Bengaluru, Karnataka, India; Hyderabad, Telangana, India
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Bengaluru, Karnataka, India; Hyderabad, Telangana, India** .
**Minimum qualifications:**
+ Bachelor's degree in HR, Business or a related field, or equivalent practical experience.
+ 13 years of experience with leadership in global vendor operations, program management, or risk and compliance within a technology or high regulatory environment.
+ 6 years of experience in managing and leading teams.
**Preferred qualifications:**
+ Master's degree or equivalent practical experience.
+ 13 years of experience leveraging Business Intelligence (BI), data analysis, and forecasting to influence senior stakeholder decisions.
+ Demonstrated ability to implement automated solutions for manual processes and scale nascent programs into mature operational systems.
+ Proven track record of managing business process outsourcing (BPO) ecosystems, including supplier relationship ownership and contract governance.
**About the job**
YouTube (YT) Ops Global Vendor Operations center of excellence responsible for maintaining structure and rigor across YT Scaled Vendor supplier base. This includes vendor adherence to requirements including Vendor Contract Terms, Tools Access Programs, Wellness programming, extended workforce solutions and designing and managing vendor governance solutions that enable the GVO teams to measure Vendor Compliance across the Supplier base for our scaled outsourced operations.
The YouTube Vendor center of excellence (CoE) is responsible for maintaining structure and rigor across the YouTube scaled vendor supplier base.
As the Vendor Solutions and Governance Lead, you will lead a critical, multifaceted pillar within the YouTube Vendor Operations team. You will lead a pillar of a centralized partner governance function, creating the operating rhythm that enables vendor foundational quality while keeping YouTube safe. You will bridge high-level Global Vendor Operations (GVO) strategic objectives with flawless execution, overseeing a pillar that includes Supplier Solutions, Commercial Transformation and Governance and Security Access Control Programs. You will be pivotal in future-proofing YouTube's vendor operations through an insights-driven risk management approach, ensuring our global network is secure, commercially optimized, and capable of scaling new initiatives into mature systems.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
**Responsibilities**
+ Lead the end-to-end contract lifecycle from Request for Proposal (RFP) execution and solutions designed to high-stakes executive negotiations, partnering with Group Purchasing Organization (GPO) and Legal to secure optimal fee models.
+ Drive the transition to outcome-based billing and enforce strict vendor accountability by tracking Service Level Agreements (SLAs), deploying Key Performance Indicator reporting, and managing "Performance Improvement Plans to Cure."
+ Oversee the strategy for secure, low-friction vendor access to YouTube tools, implementing automated controls like Non-Unilateral Access Control (NUAC) to prevent data exfiltration.
+ Direct global insider risk programs, lead technical compliance auditing across the vendor footprint, and drive Google Tech Mandate solutions for YT Biz Ops.
+ Build, mentor, and lead a high-performing team while partnering with senior cross-functional executives to solve complex, ambiguous problems, drive operational efficiency, mitigate risks, and execute detailed and high-level strategies.
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**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
**How you will contribute**
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Your specific process area
+ Working in a shared service organization
+ Being a good team player and influencing others
+ Process design and mapping, and business requirement gathering experience
+ Communicating effectively, applying interpersonal skills and taking initiative
**More about this role**
**What you need to know about this position:** You will own end-to-end vendor master operations delivered through the BPO service provider, be the face of the function to the business, and ensure both the BPO service provider and the Supplier Portal enabled by HICX deliver against their commitments.
**_Day-to-Day Operations Management -_**
+ Own end-to-end daily operations of vendor master processes (creation, extension, changes, block/unblock, mass updates, inactivation)
+ Serve as the primary point of contact for the business on all operational matters
+ Manage daily workload, queue health, aging tickets, and backlog across ServiceNow and the Supplier Portal (HICX)
+ Ensure all activities are executed per Standard Operating Procedures and within agreed timelines
**_BPO Service Provider Performance Management_**
+ Manage the BPO service provider's day-to-day delivery and hold them accountable to SLAs and KPIs
+ Own the weekly and monthly performance scorecard; conduct regular governance reviews
+ Track and report on processing accuracy, throughput, turnaround times, and error rates Mondelez International Internal
+ Identify performance gaps, drive corrective actions, and ensure continuous improvement in service delivery
+ Manage capacity planning and resource allocation discussions with the BPO service provider
**_Escalation Management & Business Engagement -_**
+ Act as the escalation point for all operational issues between the business, BPO service provider, and Supplier Portal (HICX)
+ Handling day-to-day firefighting from internal and external stakeholders
+ Follow up with business requests on pending actions, missing documentation, and open queries
+ Resolve conflicts and operational bottlenecks in a timely manner
+ Build and maintain strong relationships with Procurement, Finance, and business stakeholders
**_Supplier Portal (HICX) Operations_**
+ Serve as the primary liaison with HICX on all operational and service matters
+ Monitor SLA compliance from the Supplier Portal and manage operational issues on the platform
+ Coordinate with HICX on workflow bottlenecks, pending tasks, and process gaps
**_Performance Reporting & Dashboarding_**
+ Deliver weekly and monthly operations reports to leadership covering volumes, aging, accuracy, and SLA metrics
+ Build and maintain performance dashboards for operational visibility
+ Manage the demand tracker - tracking incoming requests, prioritization, and capacity
+ Provide data-driven insights and recommendations to improve operational outcomes
**_Compliance & Controls_**
+ Ensure adherence to SOX and non-SOX controls across all vendor master activities
+ Monitor compliance screening processes (ABAC, VAT validation, financial stability checks) Mondelez International Internal
+ Support audit readiness through proper documentation and control evidence
**What You Will Bring** - A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Operations management in a shared services or BPO-managed environment Managing external service providers against SLAs, KPIs, and contractual obligations
+ Vendor master data, procurement operations, or Source to Pay (S2P) processes
+ Performance reporting, dashboarding, and operational analytics
+ Escalation management and cross-functional stakeholder coordination
+ Compliance and controls experience (SOX preferred)
+ Strong communication, analytical, and problem-solving skills
+ Ability to manage firefighting while maintaining strategic focus
+ Working effectively in a matrixed, global organization
**Beneficial:**
+ SAP vendor master module knowledge
+ Experience with supplier portals (HICX or similar)
+ ServiceNow familiarity
No Relocation support available
**Business Unit Summary**
**At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.**
**We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.**
**Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Service Operations (Delivery)
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
As part of Mondelēz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance
**How you will contribute**
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Data management
+ Leading teams, coaching and mentoring
+ Managing performance driven by service level agreements and metrics
+ Relationship management with a client focus
+ Problem solving and analytical skills
+ Communicating effectively, verbally and in writing
+ Process management skills
+ Working in a shared service organization a decided advantage
**More about this role**
**What you need to know about this position:**
**HICX Supplier Portal Administration**
+ Provide administration for the HICX Supplier Portal including configuration, workflow management, form design, and task management
+ Interface with the Solution Process Expert for solution design and incorporating value-add features and functionality to improve end-user and supplier experience
+ Provide expertise on HICX configuration and lead administration partners to deliver ad-hoc and project-related configuration changes, as well as execution of platform upgrades
+ Design and create portal forms, workflows, and supplier communication templates in partnership with the Supplier Tower organization
+ Execute cutovers for portal-related projects, working alongside administration partners
+ Serve as the single point of contact for HICX support, attending regular calls with HICX and raising and tracking progress on support tickets
+ Manage the HICX non-production environments to meet project requirements, align refresh requests with HICX and ensuring systems are restored and ready to use
**Reporting & Analytics**
+ Responsible for end-to-end reporting in HICX - generating both standard and customized reports for the consumption of the operations team and the business
+ Create advanced analytical reports to support data-driven decision making and operational insights
+ Develop and maintain reporting templates that enable performance tracking and trend analysis
**System Interfaces & Integration Testing**
+ Advice on interfaces with other systems, including SAP and digital systems using both APIs and file transfers
+ Monitor integration health between HICX and SAP (data flows, API connectivity, error handling)
+ Support and test integration between D&B and HICX for supplier data enrichment and parent-child reconciliation
+ Support and test integration between HICX and Celonis for process mining and operational analytics
+ Coordinate with HICX and internal technology teams on integration issues, defects, and enhancement requests
**Data Factory Collaboration & Mass Changes**
+ Work in close collaboration with Data Factory teams on mass changes in recipe and in HICX
+ Support mass data upload activities, ensuring accuracy and completeness of bulk updates
**Continuous Improvement**
+ Drive continuous improvement projects in HICX to enhance platform capability, user experience, and process efficiency
+ Identify opportunities to automate, simplify, and optimize portal workflows
**User Provisioning & Access Management**
+ Provide expertise on the user provisioning process for the HICX Supplier Portal, including SSO and access role management
+ Ensure application controls are adhered to and complete audit activity as required
**What You Will Bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Strong experience of system administration or configuration, preferably in procurement or supplier management systems
+ SAP knowledge (vendor master module and integration concepts)
+ Experience of project delivery in a functional or technical role
+ Technically curious and resilient - able to work through a problem involving multiple interconnected systems
+ Ability to write and run SQL queries for data extraction, validation, and troubleshooting
+ Experience working with low-code/no-code platforms - ability to configure workflows, design forms, and build automation using platform-native tools without traditional coding"
+ Understanding of user interface and user experience design principles to support portal form design and enhance supplier/end-user experience
+ Excellent communication skills, both written and verbal
+ Ability to work collaboratively with other departments and stakeholders
+ Strong collaboration skills, proactively sharing observations and improvement areas, problem-solving skills, attention to detail, can-do attitude
+ Curiosity and energy to continually learn new procurement technologies
+ Familiar with API integration concepts and SaaS platform administration
**Opportunity to grow into:**
+ System Process Expert role, leading the development and enhancement of new processes and technologies to improve supplier experience and satisfaction
No Relocation support available
**Business Unit Summary**
**At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.**
**We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.**
**Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Service Operations (Delivery)
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

Description
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.
Key job responsibilities
Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.
A day in the life
As an OE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.
The role consists of high traveling to seller premises and candidate must be flexible for outstation travel.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- MBA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
ARIPL's (Amazon Retail India Pvt Ltd) vision is to be India's most trusted grocer and we want to get there by being best in class on attributes we believe customers care the most for- freshness, safety and transparency for produce and perishables; value, selection, and convenience for packaged food. As part of the vision, ARIPL is hiring for a Manager, Vendor Management for Packaged Foods / Grocery category. We seek a highly motivated professional with a passion for P&L Management and people leadership. Our mission is to delight customers by working with vendors to offer the best selection, pricing and delivery convenience across a wide range of products. The Manager, Vendor Management will lead a high-performing team and will be responsible for driving both the top and bottom line metrics for the category. The role would be responsible for managing business & vendor relationships across the 3 programs we service - Amazon Fresh, Amazon Now and FBA(Fulfilled by Amazon). To deliver results, this person will own strategic vendor relationships, expand product selection, negotiate vendor terms, partner with marketing teams to drive traffic, and work with operations and instock to guarantee product availability. Ultimately, we expect the Manager, Vendor Management (MVM) to be a passionate customer advocate within ARIPL and have a long-term, cross-functional mindset and a deep understanding of the P&L.
The role requires comfort with influencing external stakeholders in the vendors' organization and internal stakeholders across category, operations and product teams. Amazon has made a global commitment to investing in this space, fueling pioneering inventions. We are looking for a smart, enthusiastic, hard-working, and creative candidate to join our team. This position offers an exciting opportunity to work on a fast growing business team.
Key job responsibilities
1) Full P&L responsibility, including planning, forecasting and driving growth for the category.
2) Will have a strong passion for managing, hiring, developing and leading a team of Retail Vendor Managers.
3) Proven record of driving strategic vendor negotiations and delivering outsized results. Comfortable representing ARIPL when meeting with senior executive teams from top vendors.
4) Effective at setting goals and strategic direction for the business, ensuring alignment with broader business goals and vision.
5) Skilled communicator in working with external stakeholders like vendors and marketplaces, as well as with internal groups such as instock, legal, finance, operations, and marketing teams to deliver innovation and a better customer experience.
6) Strong in cross-functional collaboration on necessary systems and processes to support business needs.
7) Adept at identifying industry trends that are relevant to customer selection and experience.
8) Drive high-impact projects at org level.
Basic Qualifications
- 7+ years of team management experience
- 5+ years of negotiations and vendor management experience
- Master's degree
- Experience with vendor negotiations, pricing and promotion or inventory management
- Experience driving internal cross-team collaboration
- Experience in account management, project/program management, or buying
Preferred Qualifications
- Experience using data to influence business decisions
- Experience driving direction and alignment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Key job responsibilities
About the Role
Team Manager, Vendor Consultants Team - RBS AVS
As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors.
RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships.
You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.
A day in the life
Responsibilities Include:
· Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed.
· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.
· Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
· Manage end to end goal setting for team to align with organizational goals.
· Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.
· Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
· Leads recruiting and hiring efforts across direct team and broader organization.
· Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants.
· Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate.
Basic Qualifications
- 6+ years of digital advertising and client facing roles with a focus on data analysis experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience with sales CRM tools such as Salesforce or similar software
Preferred Qualifications
- 2+ years of mentoring, leading and coaching experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is looking for a smart, and driven Instock Manager to support US Vendor Success Program (VSP). The Instock Manager will be responsible for driving inventory decisions and key supply chain initiatives for VSP's fast-growing business. He or she will be responsible for developing and executing best practices in managing inventory to maximize sales, margin, and inventory turns. He or she will have responsibility for ensuring all inventory systems and processes are meeting the needs of the business and implementing controls around these processes. Key areas of focus include driving improvement in inventory availability, increasing inventory efficiency and improving product sourcing decisions. The Instock manager will also drive supply chain program adoption and new programs.
A successful candidate possesses superb business judgment, instock or operations management experience, skills in working cross functionally, and a track record of delivering results through others. He or she will excel in having analytical capabilities, including experience generating and managing forecasts, reports, and analyses. The position requires an individual who can work autonomously in a demanding and often ambiguous environment, with attention to detail and effective prioritization.
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST
Key job responsibilities
- Generate adoption of new instock program with the vendors.
- Bring new supply programs to scale the business.
- Manage relationships with vendors to ensure a reliable and operationally effective flow of goods
- Deliver reports, project updates, and handling escalations
- Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and managing down unproductive inventory
- Measure and improve vendor lead times, reduce operational defects, and improve systems to streamline operations between vendors and Amazon.
- Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements
- Work with internal teams to help drive tools and process improvements that affect purchasing and vendor management workflow, with emphasis on automating tasks that are currently performed manually
A day in the life
Instock Manager will focus on improving metrics such as out of stock and unhealthy inventory rate. To achieve that, the Instock manager:
- Provides reports and data to Vendor Managers and Brand specialists, managing inventory risks.
- Benchmarks other Amazon marketplaces to drive new programs that improve operational efficiency.
- Solves operational issues.
- Escalates issues and works with cross functional teams
Basic Qualifications
- 3+ years of with Excel experience
- 3+ years of supply chain, inventory management or project management experience
- Bachelor's degree
Preferred Qualifications
- Knowledge of the principles of statistical inventory control
- Experience working with complex data sets
- Experience with SQL
- Bachelor's degree in business administration, management, economics, e-commerce, mathematics, engineering, statistics or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Associate Vendor Manager Amazon Now
The Associate Vendor Manager is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmark on sourcing, tracking and reporting of daily Vendor fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business Sourcing, resolution of vendor disputes, Quality defects, Vendor performance monitoring, and implementation of seasonal initiatives.
Responsibilities:
Manage day-to-day sourcing escalations and vendor coordination
Resolve operational issues with vendors and internal teams in real-time
Track and report daily fill rates, inventory levels, and business metrics
Maintain accurate and timely business reporting to stakeholders
Coordinate with logistics, supply chain, and quality teams on operational needs
Vendor Management & Performance
Monitor vendor performance against defined KPIs (on-time delivery, quality, fill rate, defect rates)
Drive performance improvement through continuous stakeholder engagement
Facilitate resolution of vendor-related issues and conflicts
Support vendor allocation and capacity planning
Market & Sourcing Excellence
Conduct market benchmarking on sourcing strategies and vendor capabilities
Identify cost optimization and efficiency opportunities
Recommend sourcing improvements based on market analysis and competitive landscape
Support vendor selection and onboarding processes
Requirements:
2-3 years of experience in vendor management, sourcing, supply chain, or operations
Strong analytical and data-driven decision-making skills
Excellent communication and stakeholder management abilities
Proficiency in Excel and business reporting tools
Familiarity with Produce/Fresh category preferred
Ability to manage multiple priorities and meet tight deadlines
Problem-solving mindset with focus on continuous improvement
Bachelor's degree
Key job responsibilities
Manage day-to-day sourcing escalations and vendor coordination
- Resolve operational issues with vendors and internal teams in real-time
- Track and report daily fill rates, inventory levels, and business metrics
- Maintain accurate and timely business reporting to stakeholders
- Coordinate with logistics, supply chain, and quality teams on operational needs
Vendor Management & Performance
- Monitor vendor performance against defined KPIs (on-time delivery, quality, fill rate, defect rates)
- Drive performance improvement through continuous stakeholder engagement
- Facilitate resolution of vendor-related issues and conflicts
- Support vendor allocation and capacity planning
Market & Sourcing Excellence
- Conduct market benchmarking on sourcing strategies and vendor capabilities
- Identify cost optimization and efficiency opportunities
- Recommend sourcing improvements based on market analysis and competitive landscape
- Support vendor selection and onboarding processes
Catalog Quality & Process Excellence
- Drive continuous improvement in catalog quality and accuracy
- Identify and resolve catalog defects (missing information, pricing mismatches, incorrect attributes)
- Implement process improvements to enhance operational efficiency
- Support the implementation of seasonal initiatives and category expansions
Reporting & Analysis
- Generate daily, weekly, and monthly business reports
- Track key performance indicators (KPIs) across assigned categories
- Provide actionable insights to support decision-making
- Maintain vendor performance dashboards and compliance tracking
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- 3+ years of vendor management, or 1+ years of relevant discipline work experience
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