2,486 Vice President Of Design jobs in India

Vice President Experience Design - Bengaluru

Bengaluru, Karnataka JPMorgan Chase & Co.

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Job Description

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As an Experience Design Vice President in Digital, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

Job responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
  • Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
  • Portfolio examples required
  • Preferred qualifications, capabilities, and skills

  • Design leadership or managerial experience
  • This advertiser has chosen not to accept applicants from your region.

    Experience Design Vice President

    Bengaluru, Karnataka JPMorgan Chase & Co.

    Posted today

    Job Viewed

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    Job Description

    Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

    As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

    Job responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
  • Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
  • Preferred qualifications, capabilities, and skills

  • Design leadership or managerial experience
  • Portfolio examples required
  • This advertiser has chosen not to accept applicants from your region.

    Experience Design Vice President

    Hyderabad, Andhra Pradesh JPMorgan Chase & Co.

    Posted today

    Job Viewed

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    Job Description

    Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

    As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

    Job responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
  • Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in user experience design or similar roles with at least 3 years of experience managing a design team of 3+ people
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
  • 2+ years of financial domain experience
  • Working experience of Research and Content design
  • Experience with US based companies and helping them build team/structure in India
  • 3+ years of working within complex/mature design systems.
  • More emphasis on systems design and service design (over visual or UI design)
  • 3+ years of collaborative design with cross functional peers
  • Preferred qualifications, capabilities, and skills

  • Examples of recent work/portfolio samples required to be presented
  • This advertiser has chosen not to accept applicants from your region.

    Service Design Vice President

    Hyderabad, Andhra Pradesh JPMorgan Chase & Co.

    Posted 1 day ago

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    Job Description

    Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design.

    As a Service Design Vice President within Design and Customer Experience team, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.

    Job responsibilities

  • Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
  • Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
  • Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences
  • Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement
  • Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
  • Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences
  • Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
  • Demonstrated expertise in creating direct and indirect experiences for diverse users
  • Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
  • Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
  • Examples of recent work required
  • This advertiser has chosen not to accept applicants from your region.

    Executive - Customer Management

    Pune, Maharashtra Capita

    Posted today

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    Job Description

    Description

    :

    Undertakes basic administrative tasks
    Ensures that complete documentation is maintained either in electronic or hard copy form.
    Transmits information or documents to customers, using computer, or mail
    Accurately captures data and enters it on to the relevant systems
    Works within the requirements of data privacy legislation.

    Location:

    Pune

    ,

    India

    Time Type:

    Full time

    Contract Type:

    Permanent
    This advertiser has chosen not to accept applicants from your region.

    Executive Account Management

    Mumbai, Maharashtra MiQ

    Posted today

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    Job Description

    What you’ll do

    We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

    As an Account Manager, you’ll have the chance to:

  • Develop client specific strategy alongside stakeholders from Sales, Solutions, Trading, DnA and Marketing teams.
  • Protect and grow MiQ’s key accounts via upsell/cross sell.
  • Maintain regular communication with all key accounts including scheduling, hosting, and supporting on meetings, entertainment & business reviews.
  • Recognize patterns and points of differentiation to deliver robust and actionable insights (pre & post-campaign).
  • Offer constructive feedback and present proactive recommendations throughout campaigns to improve performance and margins.
  • Maintain constant communication between internal and external stakeholders to ensure that campaign performance is not hampered, and the team is on the same page regarding deliverables and KPIs.
  • Have in-depth knowledge of your campaigns to act and communicate feasible changes to both agencies and different members of the MiQ team.
  • Understand the requirements of new briefs and deliver media plans that are in tandem with the client and MiQ’s vision.
  • Administrative duties
  • CRM – Opportunity & IO management

    Tracking & communicating your pod’s priority campaigns

  • Pre-campaign management
  • Pre-campaign sheet, Creative, Pixels collection and support

    PMP – Leverage existing deals & set up new ones

    Project manage 3rd party relationships

    Implementation of the MiQ product suite – CiQ, Motion, Elevate etc

  • Troubleshooting
  • Creative testing

    Amendments to set up

    Commercial firefighting

  • Campaign activation
  • Send screenshots and organize reporting

    Assist with benchmarks & up weights

  • Support rebooking completion
  • Insight Planning
  •  Inputs – Considering client objectives, client challenges, vertical-specific insights & macro factors.

    Internal project management

    End of Campaign – Manage the delivery of insights back to client

  • Finance administration
  •  PO gathering

    Reconciliations & invoice queries



    What you’ll bring
     

  • 1+ years in an advertising/media agency (or similar) is good to have but not mandatory.
  • Working in a team environment
  • Client facing experience is plus but not mandatory.
  • A can-do attitude, with a dream to grow alongside us.

  • We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

    If you have a passion for the role, please still apply.

    What’s in it for you
    MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

    Values:

    Our values are so much more than statements . They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

  • We do what we love - Passion.
  • We figure it out - Determination.
  • We anticipate the unexpected -
  • We always unite - Unite.
  • We dare to be unconventional -
  • Benefits:

    Every region and office has specific perks and benefits, but every person joining MiQ can expect:

  • A hybrid work environment
  • New hire orientation with job specific onboarding and training
  • Internal and global mobility opportunities
  • Competitive healthcare benefits
  • Bonus and performance incentives
  • Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.
  • Apply today

    This advertiser has chosen not to accept applicants from your region.

    Executive Inventory Management

    Bengaluru, Karnataka Reliance Retail

    Posted today

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    Job Description

    Job Responsibilities

    "i. Works out Daily PI schedule and cycle count lines for inventory checks ii. Monitors stock in Slocs and raises alarms on stock in 2997, blocked stock iii. Monitor Inventory KPIs viz. Cycle count coverage, Inventory accuracy etc. iv. Co-ordinates with Central PI team for 2997 & W-t-W PI preparation v. Not found (999) case resolution to ensure no efficiency drop vi. Recommends bin consolidation and get same executed vii. Local WMS champion, who resolves all query/issue of system in co- ordination with HO D&L, IT teams viii. Custodian of IT assets viz PC, Printer, RF HHTs, DT devices etc. ix. Inventory KPI gap analysis and get corrective action done x. Ensure all KPI of Inventory as per Dashboard parameters"Education Requirements GraduationSkills & Competencies "SAP R/3 or other Warehouse Management System (WMS) MS Office Proficiency Business acumen Interpersonal Skills Commercial acumen Persuasive People Management"
    This advertiser has chosen not to accept applicants from your region.
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