419 Welfare Officer jobs in India

Job Description

Your Responsibilities

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Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

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At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

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• Manage and oversee a team of community support workers providing direct services.
• Develop, implement, and monitor community outreach programs and engagement strategies.
• Ensure the effective delivery of social care services, including needs assessments, case management, and referrals.
• Provide guidance, training, and supervision to support staff, fostering a positive and supportive team environment.
• Maintain accurate records of client interactions, progress, and outcomes using case management software.
• Liaise with external agencies, stakeholders, and community partners to enhance service provision.
• Address and resolve client concerns and complaints promptly and professionally.
• Contribute to the development and refinement of service delivery protocols and policies.
• Monitor the well-being and performance of remote team members.
• Ensure compliance with all relevant legislation, ethical standards, and organizational policies.
• Report on program activities, outcomes, and challenges to senior management.
• Facilitate virtual team meetings and communication channels to ensure collaboration and information sharing.

• Bachelor's or Master's degree in Social Work, Sociology, Psychology, Community Development, or a related human services field.
• Minimum of 5 years of experience in community services, social work, or a similar role, with at least 2 years in a supervisory or management capacity.
• Proven experience in case management, program coordination, and client support.
• Strong understanding of social welfare systems, community resources, and relevant legislation.
• Excellent leadership, team management, and motivational skills.
• Exceptional communication, interpersonal, and active listening abilities.
• Proficiency in using case management software and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
• Empathy, resilience, and a strong commitment to social justice and client advocacy.
• Experience in developing and delivering training programs is an asset.

• Providing direct support and case management to community members.
• Assessing client needs and developing individualized support plans.
• Connecting clients with appropriate community resources, services, and programs.
• Monitoring client progress and following up to ensure needs are met.
• Maintaining confidential client records and documentation.
• Advocating for clients with various service providers.
• Providing information and resources on a range of social issues.
• Collaborating with partner organizations and community stakeholders.
• Organizing and facilitating support groups or workshops (virtually).
• Responding to client inquiries via phone, email, and secure messaging platforms.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in community support, social work, or case management.
• Knowledge of local social services, government programs, and community resources.
• Excellent communication, active listening, and empathetic engagement skills.
• Strong organizational and time management abilities, with the capacity to manage a caseload remotely.
• Proficiency in using case management software and virtual communication tools.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Problem-solving skills and the ability to work independently.
• A commitment to social justice and helping vulnerable populations.

• Provide direct support and assistance to community members, addressing their inquiries and concerns.
• Connect individuals with relevant resources, services, and programs.
• Develop and maintain relationships with community stakeholders and partner organizations.
• Organize and facilitate community events and outreach activities.
• Manage and update community databases and resource directories.
• Document interactions, progress, and outcomes for individual cases.
• Respond to community needs with empathy, respect, and cultural sensitivity.
• Collaborate with internal teams to coordinate support efforts.
• Assist in program development and implementation.
• Monitor and evaluate the effectiveness of community support initiatives.
• Handle administrative tasks related to community outreach and support in a remote capacity.
• Promote positive community engagement and participation.

• Bachelor's degree in Social Work, Sociology, Psychology, Community Development, or a related field.
• Previous experience in community support, social work, or a related client-facing role.
• Strong understanding of community needs and resources.
• Excellent verbal and written communication skills.
• Empathy, patience, and strong interpersonal skills.
• Proficiency in MS Office and database management.
• Ability to work effectively in a hybrid model, balancing on-site and remote responsibilities.
• Strong organizational and time-management skills.
• Ability to handle sensitive information with confidentiality.

• Assess the needs of individuals and families within the community.
• Develop and implement personalized support plans for clients.
• Connect clients with essential services such as healthcare, housing, and employment.
• Provide ongoing emotional support, counseling, and advocacy.
• Conduct outreach activities and home visits to engage with clients.
• Build and maintain partnerships with local community organizations and agencies.
• Maintain accurate and confidential client records and case notes.
• Monitor client progress and report on service outcomes.
• Facilitate support groups and community workshops.
• Collaborate with team members to ensure coordinated care.
• Advocate for clients' needs within various systems.
• Organize and participate in community events to raise awareness and provide information.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Proven experience in community support, social work, or a similar role.
• Strong understanding of social issues, community resources, and support systems.
• Excellent communication, interpersonal, and active listening skills.
• Empathy, patience, and a non-judgmental approach.
• Ability to work independently and as part of a team.
• Proficiency in maintaining confidential records and generating reports.
• Knowledge of local community resources in Visakhapatnam is advantageous.
• First Aid and CPR certification is a plus.
• Commitment to promoting client empowerment and well-being.

• Provide personalized support to clients based on their individual care plans.
• Assist clients with daily living activities, including personal care, meal preparation, and household chores.
• Offer emotional support and encouragement to clients.
• Connect clients with appropriate community resources and services.
• Monitor clients' well-being and report any changes or concerns to supervisors.
• Accompany clients to appointments, social activities, and outings.
• Maintain accurate and confidential client records.
• Promote clients' independence and self-advocacy.
• Adhere to all company policies, procedures, and ethical guidelines.
• Participate in team meetings and training sessions to enhance skills and knowledge.

• Experience in a caregiving or support role is highly desirable.
• Excellent interpersonal and communication skills.
• Strong empathy, patience, and a non-judgmental attitude.
• Ability to work independently and manage time effectively.
• Knowledge of community services and support systems.
• Basic understanding of health and safety principles in a care setting.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Willingness to undergo background checks and obtain necessary certifications.
• Flexible availability, including potential evening or weekend shifts.
• A commitment to empowering individuals and fostering their independence.

• Provide direct support and assistance to individuals and families in need.
• Conduct needs assessments to identify social, economic, and personal challenges.
• Develop individualized support plans and goals in collaboration with clients.
• Connect clients with appropriate community resources, social services, and healthcare providers.
• Offer emotional support and guidance to clients, fostering a trusting relationship.
• Assist clients in navigating complex systems and accessing benefits.
• Monitor client progress and provide follow-up support.
• Document client interactions, progress, and outcomes accurately.
• Facilitate group sessions or workshops on various life skills or support topics.
• Collaborate with other community agencies and service providers.
• Advocate for clients' needs within the community and with service providers.
• Maintain confidentiality and uphold ethical standards in all interactions.
• Organize and participate in community outreach programs.
• Respond to crisis situations and provide immediate assistance when necessary.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Previous experience working in social services, community outreach, or a support role.
• Strong understanding of social issues and community resources.
• Excellent communication, listening, and interpersonal skills.
• Ability to empathize with and support individuals from diverse backgrounds.
• Proficiency in MS Office Suite and familiarity with case management software.
• Ability to work independently and manage caseloads effectively.
• Valid driver's license and access to reliable transportation is often required.
• Commitment to continuous learning and professional development.
• Knowledge of local community services in Kolkata is advantageous.