422 Wellness Attendant jobs in India

• Oversee the day-to-day operations of the spa, ensuring smooth and efficient service delivery.
• Manage and schedule spa staff, including therapists, estheticians, and receptionists.
• Recruit, train, and mentor spa personnel to maintain high service standards.
• Ensure a consistently high level of client satisfaction through exceptional service and personalized care.
• Manage spa inventory, including retail products and treatment supplies, and place orders as needed.
• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
• Manage the spa's budget, monitor financial performance, and drive revenue growth.
• Maintain strict adherence to hygiene, safety, and sanitation protocols.
• Handle client inquiries, feedback, and resolve any issues or complaints promptly and professionally.
• Stay up-to-date with the latest trends and advancements in the beauty and wellness industry.
• Ensure the spa environment is tranquil, aesthetically pleasing, and well-maintained.
• Conduct performance reviews for spa staff and provide ongoing feedback and development opportunities.

• Proven experience as a Spa Manager or in a similar supervisory role within the beauty and wellness industry.
• Strong leadership, management, and interpersonal skills.
• Excellent understanding of spa operations, treatments, and product knowledge.
• Demonstrated ability to manage staff, schedules, and inventory.
• Proficiency in spa management software and point-of-sale systems.
• Strong customer service and client relationship management skills.
• Knowledge of marketing and sales strategies within the wellness sector.
• Ability to handle financial responsibilities, including budgeting and revenue management.
• A passion for health, wellness, and providing an exceptional client experience.
• Good communication and problem-solving skills.
• Relevant certifications or a degree in Hospitality Management, Cosmetology, or a related field is a plus.

• Provide therapeutic massage services to clients, adapting techniques based on assessments.
• Conduct client consultations to understand needs, medical history, and wellness goals.
• Develop and implement individualized treatment plans.
• Educate clients on the benefits of massage and self-care practices.
• Maintain detailed and accurate client records.
• Adhere to all professional, ethical, and safety standards.
• Manage appointment scheduling and communication effectively.
• Seek opportunities for professional development and skill enhancement.
• Uphold the reputation and standards of the wellness platform.

• Valid state-issued license as a Massage Therapist.
• Graduation from an accredited massage therapy program.
• Proficiency in a variety of massage modalities.
• Strong knowledge of anatomy, physiology, and kinesiology.
• Excellent palpation and assessment skills.
• Exceptional communication and interpersonal abilities.
• Client-focused approach with a commitment to professionalism.
• Ability to work independently and manage a flexible schedule.
• Access to a suitable, private space for conducting sessions if required by platform model.

• Oversee all aspects of spa operations, including staff management, treatment scheduling, inventory control, and financial performance.
• Develop and implement innovative spa services, treatment protocols, and retail offerings to meet evolving client needs and market trends.
• Ensure the highest standards of guest satisfaction by providing exceptional customer service and resolving guest concerns promptly.
• Manage and lead the spa team, including recruitment, training, performance evaluation, and ongoing professional development.
• Maintain impeccable cleanliness, ambiance, and safety standards within the spa facilities.
• Develop and manage the spa's budget, monitoring revenue, expenses, and profitability.
• Implement effective marketing and promotional strategies to attract new clients and retain existing ones.
• Source and manage relationships with suppliers for spa products and amenities.
• Stay updated on the latest trends in the beauty, wellness, and spa industry.
• Ensure compliance with all health, safety, and licensing regulations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in spa management, with at least 3 years in a senior leadership role.
• Extensive knowledge of a wide range of spa treatments, therapies, and beauty practices.
• Proven experience in budget management, financial reporting, and revenue generation.
• Exceptional leadership, team management, and interpersonal skills.
• Strong understanding of customer service principles and a passion for creating memorable experiences.
• Excellent organizational and time-management abilities.
• Experience with spa management software.
• Aesthetic sense and an eye for detail in maintaining spa ambiance.
• Professional certifications in relevant fields are a strong asset.

• Oversee all daily operations of the luxury spa and wellness center.
• Develop and implement strategic business plans to achieve revenue and profitability goals.
• Manage and lead a team of spa therapists, receptionists, and wellness practitioners.
• Create and curate innovative spa treatment menus and wellness programs.
• Ensure the highest standards of guest service, satisfaction, and retention.
• Manage spa budgets, financial reporting, and inventory control.
• Develop and execute marketing and promotional strategies to attract new clients and drive repeat business.
• Maintain a pristine and welcoming spa environment, adhering to all hygiene and safety standards.
• Provide ongoing training and professional development for spa staff.
• Stay current with industry trends and best practices in wellness and spa management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in spa management, with at least 3 years in a senior leadership role.
• Extensive knowledge of spa operations, treatments, and wellness modalities.
• Proven track record in financial management, budgeting, and revenue generation.
• Excellent leadership, communication, and interpersonal skills.
• Strong customer service orientation and ability to create memorable experiences.
• Experience with spa management software.
• A passion for wellness and a commitment to promoting a healthy lifestyle.

• Manage daily spa operations, ensuring smooth and efficient service delivery.
• Lead, train, motivate, and evaluate spa staff, fostering a positive and professional work environment.
• Develop and implement service standards, treatment protocols, and hygiene procedures.
• Manage client bookings, inquiries, and ensure exceptional customer service.
• Oversee inventory of spa products and supplies, managing orders and cost control.
• Develop and execute marketing and promotional strategies to attract and retain clients.
• Monitor spa performance, analyze financial reports, and implement measures to optimize profitability.
• Ensure compliance with all health, safety, and licensing regulations.
• Maintain relationships with vendors and service providers.
• Continuously seek opportunities to enhance the spa's offerings and guest experience.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 5 years of experience in spa management or a similar leadership role within the wellness industry.
• Strong knowledge of spa treatments, skincare, and wellness therapies.
• Proven experience in staff management, training, and performance evaluation.
• Excellent customer service and interpersonal skills.
• Proficiency in spa management software and POS systems.
• Strong financial acumen and ability to manage budgets and P&L.
• Passion for the beauty and wellness industry.
• Ability to work flexible hours, including weekends and holidays.

• Overseeing the daily operations of the spa, ensuring seamless service delivery and adherence to quality standards.
• Managing a team of therapists, estheticians, and reception staff, including scheduling, training, and performance management.
• Developing and implementing treatment protocols, service menus, and promotional packages.
• Ensuring a serene and immaculate environment that promotes relaxation and well-being.
• Managing inventory of spa products and supplies, optimizing stock levels and controlling costs.
• Driving spa revenue through effective sales strategies, client relationship management, and targeted marketing initiatives.
• Handling guest inquiries, bookings, and resolving any service-related issues with professionalism and empathy.
• Collaborating with other departments to ensure a cohesive guest experience.
• Monitoring financial performance, including revenue, expenses, and profitability.
• Staying updated on the latest trends and innovations in the beauty, wellness, and spa industry.

• A diploma or degree in Cosmetology, Beauty Therapy, Wellness Management, or a related field.
• Minimum of 5 years of experience in spa management or a senior supervisory role within the wellness industry.
• Proven track record in revenue generation and cost management.
• Extensive knowledge of various spa treatments, skincare, massage techniques, and holistic therapies.
• Strong leadership, team-building, and motivational skills.
• Excellent customer service and communication abilities.
• Proficiency in spa management software and booking systems.
• A passion for health, wellness, and creating a positive client experience.
• Flexibility to work varying shifts, including weekends and holidays, as required by operational demands.
• Must be able to work on-site in Indore, Madhya Pradesh, IN .

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.

Looking for only Female Candidates.

Qualifications and Skills:

• Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
• Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
• Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
• Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
• Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
• Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
• Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.

Roles and Responsibilities:

• Act as the primary point of contact for customer inquiries and provide timely and accurate information.
• Coordinate with internal teams to ensure effective resolution of client issues and concerns.
• Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
• Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
• Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
• Collaborate with team members to develop and refine best practices for delivering superior customer service.
• Stay updated with industry trends and emerging customer service tools to enhance service delivery.

Job Title: International Voice Process Executive

Location: Noida (Work from Office)

Shift Timing: Night Shift (No cab facility)

Salary: 40,000 45,000/month (CTC)

Job Description:

We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.

Key Responsibilities:

Handle outbound and inbound calls for international clients

Resolve customer queries efficiently and professionally

Maintain accurate call records and customer information

Achieve performance targets as per process requirements

Candidate Requirements:

Excellent verbal communication skills in English

Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)

Willingness to work night shifts

Immediate joiners preferred

Contact Details:

Interested candidates can directly connect via:

Name: Meenakshi Garg

Mobile:

Email:

Perks & Benefits:

Attractive incentive structure

Professional growth opportunities

International process exposure

Note: This is a work-from-office opportunity only. No cab facility available.