1,292 Workday Implementation Specialist jobs in India

Role Summary

As a Technical Implementation Specialist, you will be part of the global Solutions team based in Bangalore, and work closely with several teams such as Product and Engineering, in addition to all other departments within Lifesight.

You are in charge of delivering exceptional customer experience. This plays a major part in your goal towards successful client onboarding, implementation of Lifesight's solutions, help identify and resolve issues quickly and effectively, maintaining Client's satisfaction and trust. Most importantly, you will get the unique opportunity to work on an industry defining well funded product and get to truly drive its adoption & success.

Key Responsibilities

● Interface with customers and understand their pain points and gaps in the current marketing measurements stack.

● Work closely with the sales and account management team and understand the success criteria established for successful POC’s.

● Serve as the trusted technical advisor to clients globally, ensuring optimal use of our measurement platform and services.

● Provide proactive account monitoring and technical health checks.

● Enable your client’s decision making and ensure they are set up for success by testing and validating their set-up.

● Troubleshoot complex issues by using internal and external tools.

● Collaborate with cross-functional teams (Product, Engineering, Sales, etc.) to resolve customer issues and implement custom solutions.

● Escalate complex technical issues directly to our product managers and engineers; provide ideas for optimization and improvement to the relevant teams.

● Strong understanding of digital advertising technologies as well as marketing technologies or similar companies within the SaaS industry.

● Experience in working with teams across multiple time zones.

● Experience using communication, productivity and collaboration apps like JIRA & Confluence, Figma, Slack, etc.

● Website development experience, publishing websites to the stores, working with Javascript SDKs etc. is a plus.

● Development experience, experience in building scripts and tooling (Bash, Python, JavaScript, etc.) is a plus.

● Knowledge of Google Cloud (BigQuery, Log Explorer, Data Studio, etc.) or AWS (S3, Athena, etc) is a plus.

Must Have

● 2-5 years of hands-on implementation / solutioning experience in a B2B SaaS organisation.

● Experience / Good understanding of working with Tag Managers (client and server-side tagging).

● Working knowledge of SQL, Relational Databases & Tables, Restful APIs, GraphQL, SQL & Webhooks.

● Critical thinking & excellent problem solving skills, exceptional communication skills and attention to details.

What’s in it for you?

As a team, we are concerned with not only the growth of the company but each other’s personal growth and well-being too. Along with our desire to utilize smart technology and innovative engineering strategies to make people’s lives easier, our team also bonds over our shared love for all kinds of tea, movies & fun-filled Friday events with a prioritizing healthy work-life balance.

1. Working for one of the fastest-growing and successful MarTech companies in times

2. Opportunity to be part of an early member of the core team to build a product from scratch starting from making tech stack choices, driving and influencing the way to simplify building complex products.

3. Enjoy working in small teams and a non-bureaucratic environment

4. Enjoy an environment that provides high levels of empowerment and space to achieve your objectives and growth with the organization.

6. Work in a highly profitable and growing organization, with opportunities to accelerate and shape your career.

7. Great benefits - apart from competitive compensation & benefits

Role Summary

As a Technical Implementation Specialist, you will be part of the global Solutions team based in Bangalore, and work closely with several teams such as Product and Engineering, in addition to all other departments within Lifesight.

You are in charge of delivering exceptional customer experience. This plays a major part in your goal towards successful client onboarding, implementation of Lifesight's solutions, help identify and resolve issues quickly and effectively, maintaining Client's satisfaction and trust. Most importantly, you will get the unique opportunity to work on an industry defining well funded product and get to truly drive its adoption & success.

Key Responsibilities

● Interface with customers and understand their pain points and gaps in the current marketing measurements stack.

● Work closely with the sales and account management team and understand the success criteria established for successful POC’s.

● Serve as the trusted technical advisor to clients globally, ensuring optimal use of our measurement platform and services.

● Provide proactive account monitoring and technical health checks.

● Enable your client’s decision making and ensure they are set up for success by testing and validating their set-up.

● Troubleshoot complex issues by using internal and external tools.

● Collaborate with cross-functional teams (Product, Engineering, Sales, etc.) to resolve customer issues and implement custom solutions.

● Escalate complex technical issues directly to our product managers and engineers; provide ideas for optimization and improvement to the relevant teams.

● Strong understanding of digital advertising technologies as well as marketing technologies or similar companies within the SaaS industry.

● Experience in working with teams across multiple time zones.

● Experience using communication, productivity and collaboration apps like JIRA & Confluence, Figma, Slack, etc.

● Website development experience, publishing websites to the stores, working with Javascript SDKs etc. is a plus.

● Development experience, experience in building scripts and tooling (Bash, Python, JavaScript, etc.) is a plus.

● Knowledge of Google Cloud (BigQuery, Log Explorer, Data Studio, etc.) or AWS (S3, Athena, etc) is a plus.

Must Have

● 2-5 years of hands-on implementation / solutioning experience in a B2B SaaS organisation.

● Experience / Good understanding of working with Tag Managers (client and server-side tagging).

● Working knowledge of SQL, Relational Databases & Tables, Restful APIs, GraphQL, SQL & Webhooks.

● Critical thinking & excellent problem solving skills, exceptional communication skills and attention to details.

What’s in it for you?

As a team, we are concerned with not only the growth of the company but each other’s personal growth and well-being too. Along with our desire to utilize smart technology and innovative engineering strategies to make people’s lives easier, our team also bonds over our shared love for all kinds of tea, movies & fun-filled Friday events with a prioritizing healthy work-life balance.

1. Working for one of the fastest-growing and successful MarTech companies in times

2. Opportunity to be part of an early member of the core team to build a product from scratch starting from making tech stack choices, driving and influencing the way to simplify building complex products.

3. Enjoy working in small teams and a non-bureaucratic environment

4. Enjoy an environment that provides high levels of empowerment and space to achieve your objectives and growth with the organization.

6. Work in a highly profitable and growing organization, with opportunities to accelerate and shape your career.

7. Great benefits - apart from competitive compensation & benefits

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary: We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities:

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications:

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills:

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.

We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.

Visit for more details.

About the job

Consultant - Technical Implementations will be responsible for Technical Implementation, successful onboarding of clients and managing post-onboarding issues to ensure seamless customer experience.

What will you do?

• Manage technical projects, installation and configuration for all new customers.
• Liaise with vendors for scheduling interface tests and ensure project timelines are honoured.
• Coordinate directly with on-site IT, vendors, and off-site helpdesks over email or phone calls to complete technical assignments.
• Work closely with the Project Manager and flag any technical issues in time.
• Document the Interface testing and other details, update and complete all handovers.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application etc.
• Coordinate with engineering group for installation related issues.
• Provide Level 2 support for any production related technical issues.

We are looking for:

• Bachelors degree in computer science or similar.
• Minimum 4+ years of experience in the same domain.
• In depth knowledge of windows servers and strong Windows Administration skills.
• Good understanding Networking, Firewall, Infrastructure, SQL and IIS Configuration.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills and solution mind-set for repetitive issues.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

The Unifocus experience:

Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.

In addition to a competitive salary, we offer:

• Health insurance
• Paid time off
• A hybrid environment that promotes a healthy work-life balance
• Parental leave
• Professional development assistance
• Referral program

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

As a Technical Implementation Engineer, you will be pivotal in onboarding customers to multiple Qualys products including ETM(Enterprise TruRisk Management). You will serve as a trusted advisor, helping customers integrate Qualys products into their environments, aligning them with security goals, and ensuring their success with the platform. This role focuses on DevOps, cloud security, and enabling customers to maximize their value from Qualys solutions.

Key Responsibilities

Customer Onboarding:

• Manage the onboarding process for enterprise customers, ensuring smooth adoption of Qualys products (ETM being the major focus).

• Conduct product demos, onboarding meetings, and hands-on configurations.

• Collaborate with customers to align implementations with their goals and security needs.

Technical Implementation:

• Assist customers in deploying Qualys solutions within containerized and cloud environments.

• Provide expertise in Kubernetes, Docker, CRI-o, and related technologies.

• Configure integrations with public cloud providers like AWS, Azure, GCP, and OCI.

Customer Success:

• Act as a primary point of contact during the implementation phase.

• Design and execute onboarding plans tailored to customer objectives.

• Educate customers on using Qualys tools effectively to achieve their security goals.

Collaboration and Feedback:

• Work closely with internal teams to address customer challenges and improve onboarding processes.

• Collect and relay customer feedback to enhance product functionality and user experience.

Required Skills and Qualifications

Experience:

• Minimum 5 years of experience in customer-facing roles (e.g., onboarding, customer success, technical support).

• Hands-on experience working in an Enterprise environment, Windows, Linux, networking working knowledge 

• Exposure to cloud platforms (AWS, Azure, GCP, OCI) and container environments (Kubernetes, Docker, CRI-o).

Technical Expertise:

• Strong background in cybersecurity, networking, or related technologies.

• Familiarity with vulnerability management, policy compliance, and threat detection.

• Proficiency in deploying and managing endpoints, virtual machines, and agents.

Communication Skills:

• Excellent verbal, written, and presentation skills.

• Proven ability to engage with enterprise and global customers.

Other Skills:

• Strong analytical mindset with project management skills.

• Ability to thrive in fast-paced environments and solve complex challenges.

• Emotional intelligence and interpersonal skills to build positive customer relationships.

Preferred Qualifications

• Experience with Qualys products as a practitioner, sales engineer, or subject matter expert.

• Familiarity with CI/CD pipelines and DevOps practices.

• Understanding of asset management, patching, and configuration management.