5,366 Workforce Planning jobs in India
Human Capital Operations Assistant - Mumbai
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Job Description
**Oliver Wyman is now looking for a Human Capital Operations Assistant to be based at our Mumbai Office !**
**The Opportunity**
The Human Capital Operations Assistant will provide administrative support to the India and KSA HC team
**Key responsibilities**
- Provide comprehensive administrative support to HC division to ensure that all relevant administrative work is dealt with appropriately and in a confidential manner.
- This will include Induction scheduling, maintaining records, hiring approvals and filing systems
- Processing insurance and other benefits additional/deletion requests. Reviewing the same at year end reconciliation.
- Supporting HLA files prep and payroll input where needed.
- Maintaining various internal trackers (NSL, vacation, sick leaves, exits etc.)
- Issuing salary/employment letters and pay slips
- Assistance during audits
**Who we think would be perfect for this role.**
**Experience required**
- 1 - 2 years’ experience at working in a similar role.
- Experience in financial services, management consultancy and/or a professional services environment is a plus
- Experience working with excel will be beneficial
**Skills and Attributes**
- Proactive and collaborative
- Highly organized and detail-oriented, yet operates well within a team, as well as independently
- Professional, tactful and able to engage with colleagues at all levels in the firm
- Excellent communicator - able to deal effectively with people at all levels across a multicultural environment
- Ability to maintain and respect confidentiality
- Ability to think strategically and contribute to development of departmental model
- One who takes constructive feedback in stride and incorporates feedback quickly
- Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
- Self-starter, strong initiative, confidence and ability to work with little guidance
- Positive attitude, sense of fun: is collegial and friendly
- Ability to juggle several tasks at once, to prioritize and manage own time
- Methodical, organized and excellent attention to detail
**Technical skills**
- Strong Excel and Outlook skills.
- Strong command of English (written and verbal)
**Why join us at Oliver Wyman?**
At Oliver Wyman,** we lead with heart - **we love what we do and have fun while we do it! We also** strive for breakthroughs **by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions**. **If you share these values and want to** work as one and own our impact at the same time, be brave **and achieve the amazing with us!
- We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
- We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
- We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
- We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
- We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
- We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
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Workforce Planning Analyst
Posted today
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Job Description
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Workforce Planning Analyst
Location: Bengaluru - Manyata Tech Park
Business & Team: Chief Operations Office (COO) is responsible for servicing multiple product and business within the Group internationally, delivering a highly flexible operations environment, outstanding customer experiences and better risk outcomes. This is achieved through end-to-end process management, use of innovative new technologies and a cross-skilled, capable workforce.
The Strategy and Risk (S&R) team contribute to the strategy by providing leadership and governance on the COO’s strategic agenda, ensuring the health of all the programs in our portfolio, managing strategic workforce planning, as well as giving operational support to our customer-facing business counter parts. The Strategic Workforce Planning team is responsible for long- and short-term forecasting, scheduling, real-time support, WFM system maintenance and Future Workforce. The team is responsible for the following tasks:
Impact & contribution: The Analyst - Resource Planning is responsible for Day-to-Day Workforce Management to determine resourcing needs, short-term planning, and productivity initiatives. You will work closely with Operational Teams inclusive of Executive Manager, Senior Manager and Team Manager in relation to setting Day to Day management and plan for Operations. You will partner with the broader Strategic Workforce Planning (SWP) team to operationalize resource plans to meet customer demand and service obligations. You will partner closely with the SWP teams and Operations Leaders in making changes, adjustments or diversions from the plan.
Roles & Responsibilities: We are looking for an Analyst - Workforce Planning to-
Essential Skills:
Education Qualification: Bachelor’s degree/Master’s degree in Arts, Business Management, Computer Applications, Business Administration, Commerce
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 21/09/2025Workforce Planning Analyst - Capacity Planning
Posted 6 days ago
Job Viewed
Job Description
**Primary Responsibilities:**
+ Scope of Support: Supports the enterprise LOB (Client, Vendors and Partners) in close partnership with domestic WFM team. Full execution of tasks and responsibilities required by the role
+ Data Analysis: Analyze workforce data to identify trends and forecast staffing needs
+ Model Development: Develop and maintain workforce planning models and tools
+ Collaboration: Work with Finance, Training and departmental leaders to understand staffing requirements
+ Reporting: Prepare and present workforce analysis reports to management
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Qualifications - External**
**Required Qualifications:**
+ Proven ability to use statistical analysis and forecasting methods
+ Proven ability to ensure data-driven decision-making
+ Proven ability to support short and long term operational / strategic business activities through analysis
+ Proven ability to maintain up-to-date knowledge of workforce planning tools and techniques
+ Proven ability to communicate findings effectively to stakeholders. Present analysis and interpretation for operational and business review and planning
+ Proven ability to review and report on key operational metrics including volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time
+ Proven ability to be part of the annual budgeting exercise with the finance and business
+ Proven ability to adhere to company policies and industry regulations. Promotes ethical practices, manages compliance risks, and fosters a culture of integrity and accountability within the organization. Maintain confidentiality and handle sensitive information with care
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
Manager - Workforce Planning and Insights
Posted today
Job Viewed
Job Description
Job Description
We are seeking legal entity reporting Officer to join our team with the primary focus on structuring legal entity reporting framework, preparing and managing reporting for service management meetings. The ideal candidate will work closely with internal stakeholders to ensure effective and efficient legal entity reporting. This role requires identifying, evaluating and recommending tools that can streamline the reporting process and the evolution of the legal entity reporting structure.
Key Responsibilities
Legal entity reporting:
Development and management of GHR legal entity reporting
Reporting will consist of key measurements across various GHR functions delivered on a regular basis (likely quarterly) for each legal entity
SSB has approximately 90+ Legal entities and anticipates 10-15 measurements per legal entity
Collaborate with various teams to gather data and information from internal systems and databases
Ensure the accuracy and consistency of legal entity data across all reports
Provide insights and analysis on legal entity performance during service management meetings
Service management meetings:
Participate in service management meetings to understand reporting requirements business needs and strategic goals
Present and discuss legal entity related data including key performance indicators (KPIs) and service level agreements (SLAs) and other relevant metrics
Continuously assess and optimize the reporting processes to ensure the most accurate and timely data is presented during service management meetings
Identify areas for automation within the reporting processes and collaborate with relevant teams to implement such solutions
Ensure compliance with relevant regulations and internal reporting standards
Tool identification and evaluation:
Research, identify tools and software solutions that can improve the efficiency of legal entity reporting
Work with IT and businesses stakeholders to evaluate the effectiveness and integration of potential tools for reporting purposes
Recommend and implement best fit tools to streamline reporting processes and enhance reporting capabilities
Process efficiency and automation
Collaboration and Stakeholder management:
Liaise with cross functional teams to ensure smooth data collection and reporting
Communicate effectively with internal and external stakeholders regarding report findings tools and updates
Training and support to teams on new reporting tools and procedures
Required qualifications:
Proven experience in legal entity or HR reporting, data analysis, or service delivery roles.
Strong understanding of service management frameworks and reporting standards.
Proficiency in tools such as Excel, Power BI, Tableau, or similar.
Experience with financial or legal entity reporting systems is a plus.
Excellent communication and stakeholder management skills.
Strong analytical mindset with attention to detail and a proactive approach.
Manager - Workforce Planning and Insights
Posted today
Job Viewed
Job Description
We are looking for a self-motivated, energetic Reporting and Analytical manager to join our Global Human Resources (GHR) Workforce Planning and Insights Team. The role will manage a team, creating and implementing strategies and driving continuous improvement within the function. The Ideal candidate will be responsible for providing timely and high-quality reporting and analysis on HR data that will help identify trends and provide guidance that will drive global business decisions. The Analyst will partner with the internal teams and stakeholders to understand the need for data and provide insights and analysis to support leaders and business in critical decision-making process. This person will also support technology-based platforms, functionality implementation, automation and maintenance.
Key Responsibilities
In collaboration with team leads, build and implement a yearly reporting and analytics strategy, setting priorities and driving the team to reach milestones
Manage all phases of reporting projects: provide consultation, analyses, data interpretation, and presentation
Design and develop metrics, intuitive reports and dashboards, and effective visual aids that result in actionable insights that support key business decisions
Serve as a Tableau Subject Matter Expert with knowledge of Tableau server management, data modeling and data visualization best practices. Assist team in problem solving challenges related to both dashboard maintenance and development
Recruit, train, develop and supervise analyst-level employees
Establish collaborative relationship with internal clients including HR Centers of Excellence (CoEs) and HR Business Partners (HRBPs), corporate function and business leaders
Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs
Document and update reporting processes. Proactively identify opportunities to drive reporting standardization and optimize reporting delivery solution. Make recommendation on improvements to organizational efficiency and effectiveness
Create connection with HR analyst community on an on-going basis. Support HR analyst community to leverage expertise and share knowledge and best practices across Global HR
Qualifications
Bachelor’s degree. Field of study in Human Resources, Business, Finance, Computer Science, or Information Management a plus
9 -11 years of working experience in performing HR reporting and analysis
Managed a team
Tableau Subject Matter Expert with knowledge of Tableau server management, data modeling and data visualization best practices
Knowledge and hands on experience of Workday is a must
Strong technical skills with expertise with MS Office Suite including Advanced Excel, PowerPoint and Visio (Desirable)
Ability to write intermediate level SQL queries and experience with programming languages such as R and Python a plus
Driving continuous improvement within the function (Agile, Scrum is an added advantage)
Intellectually curious and have strong desire to learn new tools and Technology
Demonstrated business acumen and strong analytical and problem-solving skills,
Strong verbal and written communication skills including the ability to communicate reporting and analytical insights to a non-technical audience
A self-starter with the ability to manage ambiguity. Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in priorities and/ or clients objectives
Demonstrated ability to work well both independently and in a team setting
Workforce Planning Analyst - Capacity Planning
Posted today
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Workforce Planning and Insights Manager- AVP
Posted today
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Job Description
Job Description
We are seeking a Workforce Planning and Insights Workday Reporting Manager to manage internal processes, ad-hoc reporting and analytical requests. The ideal candidate is strategic and data-driven with Workday report writer experience. They will establish collaborative relationships with internal clients including HR Centers of Excellence (CoEs), HR Business Partners (HRBPs), corporate function and business leaders. This role requires identifying, evaluating and recommending tools that can streamline the reporting process and reporting needs of our internal clients.
Key Responsibilities
Manage ad-hoc reporting and analysis needs
Establish collaborative relationship with internal clients including HR Centers of Excellence (CoEs) and HR Business Partners (HRBPs), corporate function and business leaders
Provide consultation, analyses, data interpretation, and presentation; manage all phases of reporting projects
Develop Workday reports and troubleshoot reporting errors
Design and develop metrics, intuitive reports/ dashboards, and effective visual aids that result in actionable insights
Document/ update reporting processes. Proactively identify opportunities to drive reporting standardization, and optimize reporting delivery solution. Make recommendation on improvements to organizational efficiency and effectiveness
Collaborate with team members to share knowledge and resources in an effort to remove roadblocks, foster strong communication, and review optimal resolutions to common challenges
Build HR Data Governance Structure and Dictionary for HR
Create connection with HR analyst community on an on-going basis. Support HR analyst community to leverage expertise and share knowledge and best practices across Global HR
Participate in team projects as needed
Leverage Workday and other tools (e.g., Tableau, Power BI, SQL) to generate data insights for decision-making.
Present strategic insights and recommendations to senior leadership.
Collaborate with various teams to gather data and information from internal systems and databases
Ensure the accuracy and consistency of legal entity data across all reports
Provide insights and analysis on legal entity performance during service management meetings
Participate in service management meetings to understand reporting requirements business needs and strategic goals
Present and discuss legal entity related data including key performance indicators (KPIs) and service level agreements (SLAs) and other relevant metrics
Continuously assess and optimize the reporting processes to ensure the most accurate and timely data is presented during service management meetings
Identify areas for automation within the reporting processes and collaborate with relevant teams to implement such solutions
Ensure compliance with relevant regulations and internal reporting standards
Research, identify tools and software solutions that can improve the efficiency of legal entity reporting
Work with IT and businesses stakeholders to evaluate the effectiveness and integration of potential tools for reporting purposes
Recommend and implement best fit tools to streamline reporting processes and enhance reporting capabilities
Liaise with cross functional teams to ensure smooth data collection and reporting
Communicate effectively with internal and external stakeholders regarding report findings tools and updates
Training and support to teams on new reporting tools and procedures
Qualifications
Bachelor’s degree. Field of study in Human Resources, Business, Finance, Computer Science, or Information Management a plus
6 -10 years of working experience in workforce planning, people analytics, or HR strategy, ideally in a tech or global services environment
Proven experience with Workday Report Writer, building calculated fields and advanced analytics within Workday
Strong analytical and data visualization skills; advanced proficiency in Excel, SQL, and BI tools
Experience leading or influencing cross-functional teams in a matrixed environment.
Excellent communication and stakeholder engagement skills.
Driving continuous improvement within the function
Strong understanding of service management frameworks and reporting requirements proficiency in data analysis and reporting tools example excel power BI, tableau, etc.
Intellectually curious and have strong desire to learn new tools and Technology
Demonstrated business acumen and strong analytical and problem-solving skills
Strong attention to detail with the ability to manage and analyze large sets of data
Knowledge and Hands on experience of Workday, Tableau and Cornerstone On Demand (CSOD) is must
Strong verbal and written communication skills including the ability to communicate reporting and analytical insights to a non-technical audience
Ability to manage ambiguity. Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in priorities and/ or clients objectives
Excellent communication skills both written and verbal
Demonstrated ability to work well both independently and in a team setting
Strong technical skills with expertise with MS Office Suite including Advanced Excel, PowerPoint and Visio (Desirable)
Operations Research Scientist Associate - Workforce Planning
Posted today
Job Viewed
Job Description
Join our dynamic Workforce Planning (WFP) team within Consumer and Community (CCB) Operations division. Be part of a forward-thinking organization that leverages data science to optimize workforce efficiency. Contribute to innovative projects that drive impactful solutions for Chase's operations.
As an Operations Research Analyst within the WFP Data Science team, you will tackle complex and high-impact projects. You will assess unstructured problems, develop practical strategies, and propose solutions to enhance decision-making processes. Collaborate with management to prioritize, time, and deliver next-gen operations research solutions.
Job Responsibilities:
Required qualifications, capabilities and skills:
Preferred qualifications, capabilities and skills:
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Workforce Planning Analyst - Cap Planning and Forecasting
Posted 19 days ago
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Job Description
The Workforce Planner will be responsible to assist in the building of a forecasting and workforce model that will build a competency around forecasting demand and translating that demand into necessary workforce supply for long / medium and short term. This will include managing a capacity planning model that performs sensitivity analysis on historical data to compare staffing levels and build supply scenarios to meet future demand in a predictive manner. They will participate in developing a long-range strategy for the function to address future needs with data models, data consumption tools, predictive modeling and emerging technologies. In addition, they will have accountability for supporting the design, development and interpretation of workforce reports and dashboards including identifying key trends, opportunities and problem areas.
Positions in this function are responsible for all planning, scheduling, real-time monitoring and management of staffing levels and adjusting as necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals. Collects, interprets and evaluates workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning. Delivers value through actionable insight addressing operation workforce risks and opportunities.
**Primary Responsibilities:**
+ Analyzes and investigates
+ Provides explanations and interpretations within area of expertise
+ Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning
+ Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Perform statistical analyses and forecasting techniques and glean critical insights and trends. Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs. Present relevant data trends and analysis findings in clear, succinct reports to key stakeholders and demonstrate the implications of those trends on the business
+ Effectively manage internal and external relationships with HR Business partners, as well as Finance and Operations management and act as a credible and consultative partner who understands both business objectives and HR strategies. Highlight key organization trends and collaborate with leadership and business partners to identify causes, costs and potential interventions/solutions
+ Proactively manage internal and external vendor/partner relationships to ensure technology and process outcomes meet stated expectations
+ Provide high quality analyses to support evidence-based decision making. Proactively provide data-based insights and analyses that support leaders in making decisions that positively impact their business
+ Implement processes and procedures to support, streamline and in some cases, automate analytic and measurement strategiesBe part of the annual budgeting exercise with the finance and business
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 6+ years of experience in workforce analytics, planning, forecasting and/or workforce management with a large global call center
+ Experience with forecasting and multi-variant statistical techniques and modeling including linear regression, multi-variant regression, etc.
+ Experience with labor modeling (e.g. productivity modeling, task timing and task variance impacts)
+ Solid understanding of WFM fundamentals. Proven experience in the design, development and implementation of strategic workforce planning with a very strong focus and ability to execute in a diverse/matrixed organizational environment
+ Proven solid Excel skills with preferred experience in or knowledge of third party capacity planning tools
+ Proven solid quantitative, qualitative, analytical, presentation and communication skills that foster the communication of succinct, actionable insights, trends and data. Ability to filter large amounts of complex data and research findings to identify interdependencies and meaningful patterns and trends
+ Proven effective oral, written, presentation and interpersonal communications skills including the ability to present complex data in a logical, concise manner. Proven ability to connect tactical deliverables with enterprise objectives and strategies
+ Proven highly developed interpersonal skills with the ability to establish and maintain positive working relationships with stakeholders and clients at all levels including people of different cultures
+ Proven highly developed project management skills and proven ability to deliver organizational projects within designated timelines
+ Proven well-developed analytical and written communication skills
+ Demonstrated ability to manage priorities and workflow in a fast-paced environment. Ability to work autonomously and on teams and to lead large-scale projects in complex, global, matrix organizations
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_#SSWFM_
Workforce Planning Level 2 Fulfillment Solution Partner
Posted 19 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies. Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success. The ideal candidate will have experience in Workforce Planning or a related field. Those who are motivated and have a sense of ownership will be successful.
**Responsibilities**
+ Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects.
+ Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks.
+ Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues.
+ Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand.
+ Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval.
+ Interacts with employees to explain projects and setting/managing on role, technology and domain.
+ Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities.
+ Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates.
+ Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.)
+ Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results.
+ Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings.
+ Escalates any concerns to FSP Practice Capability Lead as needed.
**Required skills**
+ Minimum 4 years of Workforce Planning experience in IT/ITES
+ Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
**Other Preferred Characteristics:**
+ Detail-oriented with the ability to work independently
+ Highly skilled in MS Excel and pivot tables
+ Prior experience in recruiting highly preferred
+ Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality
+ Basic project management skills a plus
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Workforce Planning Level 2 Fulfillment Solution Partner
Posted 19 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies. Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success. The ideal candidate will have experience in Workforce Planning or a related field. Those who are motivated and have a sense of ownership will be successful.
**Responsibilities**
+ Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects.
+ Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks.
+ Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues.
+ Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand.
+ Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval.
+ Interacts with employees to explain projects and setting/managing on role, technology and domain.
+ Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities.
+ Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates.
+ Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.)
+ Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results.
+ Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings.
+ Escalates any concerns to FSP Practice Capability Lead as needed.
**Required skills**
+ Minimum 4 years of Workforce Planning experience in IT/ITES
+ Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
**Other Preferred Characteristics:**
+ Detail-oriented with the ability to work independently
+ Highly skilled in MS Excel and pivot tables
+ Prior experience in recruiting highly preferred
+ Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality
+ Basic project management skills a plus
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**