426 Workplace Services jobs in India

Workplace Services Lead

Bangalore, Karnataka RTX Corporation

Posted 2 days ago

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Job Description

**Date Posted:**
2025-08-19
**Country:**
India
**Location:**
North Gate Business Park
Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village,
Chowdeshwari Layout, Yelahanka,
Bangalore, Karnataka 560064
**Position Role Type:**
Unspecified
Job Description:
_Pratt & Whitney is working to once again transform the future of flight-designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious._
_Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future._
_At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond._
Role Summary
As the _Digital Technology, Workplace Services Lead_ , you will lead the Field Services Support team under our managed services contract. This role combines strategic leadership, process governance, and hands-on technical support, with a focus on continuous process improvement and effective customer engagement.
Key Responsibilities
+ Lead and mentor the Field Services Support team to deliver high-quality digital workplace services to business users.
+ Conduct technical and process training for technicians on new RTX processes, tools, SOPs, and technology enhancements.
+ Serve as the primary escalation point for incident resolution, collaborating closely with business users, service owners, and site technicians to ensure timely and effective solutions.
+ Track and drive the resolution of aging tickets by working with the helpdesk and service owners to meet service-level agreements.
+ Monitor and analyze site Key Performance Indicators (KPIs) for incident and service request management, implementing improvements where necessary.
+ Provide software installation and troubleshooting support to site technicians as needed to minimize downtime.
+ Oversee and govern the employee onboarding and exit processes to maintain operational integrity and compliance.
+ Collaborate cross-functionally with RTX Workplace Services, Endpoint Management, Collaboration Services, and Desktop Engineering teams to ensure efficient delivery of enterprise-level services.
+ Partner with RTX Hardware and Software Asset Management teams to maintain accurate and up-to-date Configuration Management Database (CMDB) records.
+ Work with business leaders to capture future requirements and plan hardware and software license inventories accordingly.
+ Oversee mobile device inventory management with regular reviews to ensure accuracy and accountability.
+ Lead PC refresh initiatives across all sites, ensuring asset compliance and optimal technology lifecycle management.
Skills and Expertise
+ Proven experience in Desktop Operations and IT Service Management within an enterprise environment.
+ Expertise in Asset Management, including CMDB maintenance and software/hardware inventory controls.
+ Strong knowledge of enterprise initiatives, mobile device management, voice/telephony systems, printing solutions, and conference room technology.
+ Demonstrated leadership skills with the ability to manage, mentor, and develop technical teams effectively.
+ Excellent communication skills for engaging directly with customers and managing escalations professionally.
+ Strong process orientation with emphasis on governance, continuous improvement, and operational excellence.
+ Experience working with ITSM tools (preferably ServiceNow) and collaborating across IT support and engineering teams.
Qualifications
+ Bachelor's degree in information technology, Computer Science, or a related field.
+ 7-10 years of relevant experience in workplace services, IT service management, or desktop support leadership roles.
+ ITIL or related service management framework certifications are preferred.
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
+ Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
+ Travel 10%
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
This advertiser has chosen not to accept applicants from your region.

WorkPlace Services Lead

Mumbai, Maharashtra Kyndryl

Posted 2 days ago

Job Viewed

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Job Description

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
+ Manage and maintain Active Directory (AD) environments. Azure Active Directory (AAD) environments.
+ Administer and support Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, end point security,
+ Creating, modifying, and deleting user accounts, assigning licenses, and managing user permissions across Office 365 services
+ Implement and maintain procedures, security policies, including password complexity, multi-factor authentication, and data encryption.
+ Diagnosing and resolving problems related to user access, email delivery, file sharing, and application functionality
+ Tracking the health, usage and performance of AD, Office 365 services, identifying and resolving issues proactively.
+ MFA, EATP, endpoint detection and response (EDR), vulnerability management, and managed hunting.
+ Troubleshoot and resolve issues related to AD, Office 365 services EPS, assist in the data migration to O365 services
+ Perform audits/assessment & implement new features and updates, ensure the security and compliance in the environments.
+ Collaborate with other IT professionals and departments to understand their needs and provide solutions.
+ Train and support end-users on AD, MFA, EPS, Office 365 applications and features.
+ Ensure data backup and recovery processes are in place for AD and Office 365 services.
+ To Provide /extend technical support for AD and Office 365-related projects and issues.
+ Mobile Device Management (MDM)
+ Enrol and manage mobile devices, including iOS, Android, and Windows devices.
+ Enforce security policies, such as password requirements and device encryption.
+ Mobile Application Management (MAM):
+ Manage and protect corporate apps and data on both managed and unmanaged devices
+ Apply app protection policies to control how data is accessed and shared.
+ Device Compliance:
+ Define and enforce compliance policies to ensure devices meet security and configuration standards.
+ Monitor compliance status and take action on non-compliant devices.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
+ 4+ years of experience in managing O365 Services, iOS, Android, Windows, HoloLens, and Rugged devices using any MDM solution.
+ Minimum 3+ years of experience with Microsoft Intune.
+ Experience with Windows 10 device migration from On-Prem AD+SCCM to Azure AD+Intune.
+ Microsoft Windows Server 2016/2019 implementation and management
+ VMware ESX experience
+ Public/private cloud management. Especially migration from onprem to cloud solution
Preferred Technical and Professional Experience
- Automation experience, especially IaaS (infrastructure as a code)
- Vulnerability management
- Microsoft Active Directory and federation services
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Workplace Services Lead

Yelahanka, Karnataka Raytheon Technologies

Posted today

Job Viewed

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Job Description

Unspecified

Job Description:

Role Summary
As the , you will lead the Field Services Support team under our managed services contract. This role combines strategic leadership, process governance, and hands-on technical support, with a focus on continuous process improvement and effective customer engagement.

Key Responsibilities

  • Lead and mentor the Field Services Support team to deliver high-quality digital workplace services to business users.
  • Conduct technical and process training for technicians on new RTX processes, tools, SOPs, and technology enhancements.
  • Serve as the primary escalation point for incident resolution, collaborating closely with business users, service owners, and site technicians to ensure timely and effective solutions.
  • Track and drive the resolution of aging tickets by working with the helpdesk and service owners to meet service-level agreements.
  • Monitor and analyze site Key Performance Indicators (KPIs) for incident and service request management, implementing improvements where necessary.
  • Provide software installation and troubleshooting support to site technicians as needed to minimize downtime.
  • Oversee and govern the employee onboarding and exit processes to maintain operational integrity and compliance.
  • Collaborate cross-functionally with RTX Workplace Services, Endpoint Management, Collaboration Services, and Desktop Engineering teams to ensure efficient delivery of enterprise-level services.
  • Partner with RTX Hardware and Software Asset Management teams to maintain accurate and up-to-date Configuration Management Database (CMDB) records.
  • Work with business leaders to capture future requirements and plan hardware and software license inventories accordingly.
  • Oversee mobile device inventory management with regular reviews to ensure accuracy and accountability.
  • Lead PC refresh initiatives across all sites, ensuring asset compliance and optimal technology lifecycle management.
  • Skills and Expertise

  • Proven experience in Desktop Operations and IT Service Management within an enterprise environment.
  • Expertise in Asset Management, including CMDB maintenance and software/hardware inventory controls.
  • Strong knowledge of enterprise initiatives, mobile device management, voice/telephony systems, printing solutions, and conference room technology.
  • Demonstrated leadership skills with the ability to manage, mentor, and develop technical teams effectively.
  • Excellent communication skills for engaging directly with customers and managing escalations professionally.
  • Strong process orientation with emphasis on governance, continuous improvement, and operational excellence.
  • Experience working with ITSM tools (preferably ServiceNow) and collaborating across IT support and engineering teams.
  • Qualifications

  • Bachelor’s degree in information technology, Computer Science, or a related field.
  • 7–10 years of relevant experience in workplace services, IT service management, or desktop support leadership roles.
  • ITIL or related service management framework certifications are preferred.
  • In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

  • Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
  • Travel 10%
  • This advertiser has chosen not to accept applicants from your region.

    WorkPlace Services Lead

    Mumbai, Maharashtra 5100 Kyndryl Solutions Private Limited

    Posted today

    Job Viewed

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    Job Description

    Who We Are

    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


    The Role

    As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

    There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

    One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

    Your future at Kyndryl
    Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

  • Manage and maintain Active Directory (AD) environments. Azure Active Directory (AAD) environments.
  • Administer and support Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, end point security,
  • Creating, modifying, and deleting user accounts, assigning licenses, and managing user permissions across Office 365 services
  • Implement and maintain procedures, security policies, including password complexity, multi-factor authentication, and data encryption.
  • Diagnosing and resolving problems related to user access, email delivery, file sharing, and application functionality
  • Tracking the health, usage and performance of AD, Office 365 services, identifying and resolving issues proactively.
  • MFA, EATP, endpoint detection and response (EDR), vulnerability management, and managed hunting.
  • Troubleshoot and resolve issues related to AD, Office 365 services EPS, assist in the data migration to O365 services
  • Perform audits/assessment & implement new features and updates, ensure the security and compliance in the environments.
  • Collaborate with other IT professionals and departments to understand their needs and provide solutions.
  • Train and support end-users on AD, MFA, EPS, Office 365 applications and features.
  • Ensure data backup and recovery processes are in place for AD and Office 365 services.
  • To Provide /extend technical support for AD and Office 365-related projects and issues.
  • Mobile Device Management (MDM)Enrol and manage mobile devices, including iOS, Android, and Windows devices.Enforce security policies, such as password requirements and device encryption.
  • Mobile Application Management (MAM):Manage and protect corporate apps and data on both managed and unmanaged devicesApply app protection policies to control how data is accessed and shared.
  • Device Compliance:Define and enforce compliance policies to ensure devices meet security and configuration standards.Monitor compliance status and take action on non-compliant devices.

  • Who You Are

    You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

    Required Technical and Professional Expertise:

  • 4+ years of experience in managing O365 Services, iOS, Android, Windows, HoloLens, and Rugged devices using any MDM solution.

  • Minimum 3+ years of experience with Microsoft Intune.

  • Experience with Windows 10 device migration from On-Prem AD+SCCM to Azure AD+Intune.

  • Microsoft Windows Server 2016/2019 implementation and management

  • VMware ESX experience

  • Public/private cloud management. Especially migration from onprem to cloud solution


  • Preferred Technical and Professional Experience

    • Automation experience, especially IaaS (infrastructure as a code)
    • Vulnerability management
    • Microsoft Active Directory and federation services


    Being You

    Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


    What You Can Expect

    With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

    This advertiser has chosen not to accept applicants from your region.

    Principle Presales Solution Architect - Digital Workplace Services

    Bengaluru, Karnataka Unisys

    Posted today

    Job Viewed

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    Job Description

    What success looks like in this role:

  • Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
  • Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
  • Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
  • Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
  • Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW
  • You will be successful in this role if you have:

  • Bachelor’s degree in business, finance, or technology or equivalent

  • Strong English language skills are mandatory

  • 5 to 8 years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred

  • Has a good understanding of competitive landscape, products and/or services

  • Excellent communication, analytical and troubleshooting skills

  • Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills

  • Experience developing cost/benefit analysis and determining the risk associated with a given solution

  • Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

    This advertiser has chosen not to accept applicants from your region.

    Program Controls Manager, Real Estate and Workplace Services

    Bengaluru, Karnataka Google

    Posted today

    Job Viewed

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    Job Description

    For Singapore applicants:
    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
    **Minimum qualifications:**
    + Bachelor's degree in Construction Management, Civil/Architectural Engineering, Construction Economics, Urban Planning and Real Estate Development, Quantity Surveyor, or other technical field, or equivalent practical experience.
    + 10 years of experience managing multinational and dynamic technical programs/projects with engaging resources and priorities.
    + Experience with the principles of construction planning and dispute resolution, regional construction markets, methods, practices (including cultural) and standards.
    + Experience with general construction management.
    **Preferred qualifications:**
    + Master's degree or MBA degree with a technical emphasis.
    + 7 years of experience as a quantity surveyor, project controls manager, financial analyst, or construction estimator.
    + Experience in vendor management and an extended resource model.
    + Ability to set strategy, collaborate and influence across multiple levels of an organization with experience leading cross-functional process improvements and holding project leads accountable to the greater project goals.
    + Ability to deliver organizational change, solve problems holistically independent of boundaries, and successfully manage complexity and multiple priorities.
    + Strong influencing and change management skills with Lean, Six Sigma, Continuous Improvement expertise.
    The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google's culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work, from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering environments where Google and our employees can grow.
    As an in-house real estate group, our team's diversified real estate expertise spans asset and portfolio management, transactions, urban planning and design, entitlements, development, construction management and district infrastructure. Program Controls is an essential function, enabling the portfolio to scale efficiently while delivering savings, improving predictability and providing assurance to leadership. Our Real Estate Controls team supports the global REWS capital project portfolio by developing programs, tools, and processes to solve problems, improve governance, build efficiency, and minimize risk for Google.
    **Responsibilities:**
    + Review and submission of the monthly commercial report for the region. Develop and support the capital plan for the region.
    + Review of all capital budget and SAC requests.
    + Manage regional cost calculator ownership, updates and maintenance.
    + Submit a quarterly SOX Control VOWD and accrual position for all capital projects in the region.
    + Search cost management support for specific projects when needed.
    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
    This advertiser has chosen not to accept applicants from your region.

    Workplace Technical Services Manager

    Bengaluru, Karnataka JLL

    Posted today

    Job Viewed

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    Job Description

    Description

    : Manager – Technical Service Manager (Work Dynamic)

    JLL empowers you to shape a brighter way .

    Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

    What this job involves:

    Seeking an experienced and client-centric Engineering Manager to lead our facilities management team in managing and maintaining our office buildings. The successful candidate will have a strong grasp of client satisfaction, excellent communication skills, and the ability to provide innovative solutions that improve systems, save costs, and ensure a safe and healthy environment for occupants. Must be a Engineering and facilities management expert & Foster strong relationships with clients, colleagues, and vendors.

    What your day-to-day will look like:

    Establish and implement engineering and operational procedures for site Engineering Operations. Manage relationships with local authorities and ensure compliance with legal and regulatory requirements of the site managed. Plan and oversee budgets for engineering and operational contracts. Conduct periodic technical audits of all facility installations. Oversee maintenance of mechanical, electrical, plumbing systems, and civil works to ensure smooth operations. Develop and manage critical spare parts inventory, maintenance schedules and shutdowns in consultation with clients / OEM. Implement energy management programs to reduce utility costs and propose timely AMC renewals. Handle small renovation projects and assist with new facility transitions. Produce regular reports on maintenance, incidents, energy management, and improvement projects. Focus on client satisfaction, employee morale, vendor management, and identifying business growth opportunities while ensuring compliance with Jones Lang LaSalle standards.

    Desired or preferred experience and technical skills:

  • Strong knowledge of building systems and maintenance practices.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and facility management software.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Willingness to embrace a culture of collaboration and support team members.
  • Experience with sustainability initiatives and green building practices.
  • Knowledge of local building codes and regulations.
  • Familiarity with project management methodologies.
  • Required Qualification and Experience:

  • Tertiary qualifications in BE/B Tech in Electrical Engineering with 10 + years experience in Facilities Maintenance.
  •  Contract Administration experience of 5 yrs or more required.
  •  Excellent people management skills and ability to interact with a wide range of client staff and demands;
  • Demonstrated experience with tendering and service improvement initiatives required;
  • Knowledge of Occupational Safety requirements;
  • Strong PC literacy and proven ability to manage daily activities using various systems;
  • Demonstrated experience with client reporting and preparation of reports required.
  • Works in 6 working days/ week on rotational shift basis
  • Location:

    On-site –Bengaluru, KA

    Scheduled Weekly Hours:

    48

    If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

    This advertiser has chosen not to accept applicants from your region.
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    Director of Digital Workplace Technology Services

    Bengaluru, Karnataka Wabtec Corporation

    Posted 2 days ago

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    Job Description

    It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
    It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
    **Who are we?**
    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
    Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website ( to learn more!
    Position Summary: The Sr. Director of Unified Endpoint Management (UEM) & M365 Services is responsible for leading the strategic planning, delivery, and management of Microsoft 365 (M365) services and endpoint device management across the organization. This role ensures the efficient deployment, adoption, and optimization of the M365 suite, including collaboration, communication, and productivity tools as well as a seamless and secure experience for end users while enabling business productivity through the efficient deployment, configuration, and lifecycle management of devices, applications, and related technologies. The ideal candidate combines strategic vision, technical expertise, and leadership skills to enhance organizational productivity and innovation through M365 solutions and a focus on user-centric service delivery.
    **Key Responsibilities**
    **Strategic Leadership**
    + Develop and execute the organization's M365 services strategy, ensuring alignment with business goals and IT objectives.
    + Act as a thought leader in the adoption of M365 capabilities, identifying opportunities to enhance business productivity and collaboration.
    + Partner with business stakeholders to understand requirements and drive solutions leveraging M365 services.
    + Develop and execute the organization's Unified Endpoint Management strategy, aligning with overall IT and business objectives.
    + Define and implement policies and standards for managing a diverse portfolio of devices, including laptops, desktops, mobile devices, and IoT endpoints.
    + Stay informed on UEM trends, emerging technologies, and industry best practices to ensure a forward-thinking approach.
    **Portfolio Management**
    + Oversee the full lifecycle of the M365 services portfolio, including deployment, upgrades, integrations, and migrations.
    + Ensure the effective utilization of M365 applications such as Exchange Online, Teams, SharePoint, OneDrive, and Power Platform.
    + Monitor service performance and implement improvements to maintain high levels of reliability, security, and user satisfaction.
    **Endpoint Management and Operations**
    + Oversee the design, deployment, and administration of UEM platforms (e.g., Microsoft Endpoint Manager, Intune, VMware Workspace ONE, or similar solutions).
    + Ensure seamless provisioning, configuration, and deployment of devices to end users across the organization.
    + Manage device compliance, patching, and updates to ensure security, reliability, and performance.
    + Develop and implement automated solutions to improve device management efficiency, such as zero-touch provisioning and automated enrollment.
    **Service Delivery and Operations**
    + Lead the delivery of M365 services to ensure seamless operations, optimal configurations, and adherence to SLAs.
    + Drive automation and efficiency improvements within M365 services through scripting, PowerShell, or the Power Platform.
    + Manage incident resolution, change management, and service requests related to the M365 portfolio.
    + Focus on delivering a seamless, user-centric experience for endpoint management services, enabling productivity and minimizing disruptions.
    + Partners with IT support teams troubleshoot and resolve complex endpoint issues, ensuring timely resolution of escalated incidents.
    + Drive the adoption of self-service capabilities, knowledge bases, and training resources for end users.
    **Security, Governance and Compliance**
    + Establish governance frameworks to ensure proper use of M365 tools and compliance with organizational policies, industry standards, and regulatory requirements.
    + Collaborate with cybersecurity teams to implement security best practices, including access controls, data loss prevention, and threat management within the M365 ecosystem.
    + Collaborate with cybersecurity teams to enforce endpoint security policies, including encryption, anti-virus, and endpoint detection and response (EDR).
    + Ensure compliance with regulatory requirements, corporate policies, and industry standards for endpoint security and data protection.
    + Develop and maintain endpoint-related disaster recovery and business continuity plans.
    **Adoption and Change Management**
    + Promote user adoption of M365 tools by developing training programs, self-service resources, and best practices.
    + Foster a culture of collaboration and innovation by advocating for new M365 features and services.
    + Measure and report on adoption metrics to demonstrate ROI and value delivery.
    **Team Leadership and Vendor Management**
    + Lead and mentor a team of M365 administrators, Endpoint management professionals, architects, and support staff, fostering a high-performing and collaborative environment.
    + Manage relationships with Microsoft and other technology partners, staying informed about new features, licensing updates, and best practices.
    + Ensure the organization maximizes its investment in M365 through cost optimization and effective license management.
    + Evaluate, select, and manage UEM tools and related technologies, ensuring they meet the organizationâs requirements.
    + Manage relationships with vendors and technology partners to stay updated on advancements, negotiate contracts, and optimize costs.
    **Innovation and Continuous Improvement**
    + Stay current on advancements in the Microsoft ecosystem and identify opportunities to innovate and evolve the organization's use of M365.
    + Drive integration of M365 services with other business applications and platforms to streamline workflows and enhance productivity.
    + Drive innovation by adopting modern endpoint technologies, such as virtual desktops (VDI), BYOD strategies, and mobile device management (MDM).
    + Integrate endpoint management platforms with other IT systems to improve efficiency and deliver a cohesive IT ecosystem.
    + Identify opportunities to streamline and enhance endpoint management processes using automation, analytics, and AI-powered solutions.
    **Qualifications**
    **Education and Experience**
    + Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
    + 10+ years of experience in IT service delivery, with at least 5 years managing M365 and endpoint management or similar enterprise productivity solutions.
    + Strong expertise in the M365 suite, including Exchange Online, Teams, SharePoint, OneDrive, and Power Platform, Unified Endpoint Management platforms, such as Microsoft Endpoint Manager, Intune, Jamf, or VMware Workspace ONE
    **Skills and Competencies**
    + Proven track record of delivering enterprise-wide M365 solutions that drive business outcomes.
    + Deep understanding of M365 architecture, licensing models, and security capabilities.
    + Strong leadership skills, with experience managing and mentoring cross-functional teams.
    + Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business value.
    + Experience with project management methodologies (e.g., Agile, Waterfall) and tools.
    + In-depth understanding of endpoint security, compliance, and lifecycle management.
    + Strong knowledge of endpoint operating systems (Windows, macOS, iOS, Android) and their management requirements.
    **Key Performance Indicators (KPIs)**
    M365 adoption rates and user satisfaction scores.
    Service availability and incident resolution times.
    Cost optimization and license utilization.
    Compliance with security and governance policies.
    **The Sr. Director of Digital Workplace Technology Service plays a pivotal role in empowering organizational success through the innovative use of Microsoft 365 technologies, driving efficiency, and enabling collaboration at scale and ensuring the organization's endpoints are secure, reliable, and optimized for productivity, enabling a modern and efficient workforce**
    **Our Commitment to Embrace Diversity:**
    Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
    To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
    We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
    **Who are we?**
    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
    Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
    Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
    To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
    We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
    This advertiser has chosen not to accept applicants from your region.

    Manager-Office Management

    Bengaluru, Karnataka Prudential plc

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

    Job Description

    Job Title: Manager - Office Management

    Job Location: Mumbai

    Job Type: Permanent

    Overall, Role Purpose

    As a Manager in Office Management, the role encompasses comprehensive oversight of office operations and administration. This entails leadership of the office management team, establishment of efficient policies, and adherence to procedures for seamless day-to-day functionality. Responsibilities span financial management, HR coordination, project oversight, and maintaining effective communication both internally and externally. Ensuring regulatory compliance and upholding company standards are paramount. Additionally, fostering a positive work environment and nurturing team development are integral components of the role.

    In essence, the Manager in Office Management spearheads operational excellence while aligning with the organization's strategic goals.

    Key Responsibilities

  • Oversee day-to-day office operations to ensure efficiency.
  • Develop and implement office policies and procedures.
  • Provide high-level administrative support to senior management.
  • Coordinate travel arrangements.
  • Assist in budget preparation and monitor office expenses.
  • Conduct address employee issues.
  • Communicate effectively with internal teams and management.
  • Coordinate special projects and monitor timelines.
  • Ensure successful project completion of new office set up.
  • Ensure compliance with laws, regulations, and company policies.
  • Identify and mitigate risks related to office operations.
  • Identify opportunities for process improvement.
  • Stay updated on industry trends.
  • Foster a positive work environment.
  • Provide mentoring and development opportunities.
  • Job Requirements - Knowledge and Skills

  • Proven experience in office management and administration.
  • Strong leadership and supervisory skills.
  • Excellent organizational and time management abilities.
  • Proficiency in office software and applications.
  • Knowledge of budgeting and financial management principles.
  • Understanding of human resources practices and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Problem-solving and decision-making skills.
  • Attention to detail and accuracy.
  • Job Requirements - Attributes

  • Willingness to adjust to changing priorities and environments.
  • Commitment to ethical conduct and professional standards.
  • Willingness to work collaboratively with colleagues and stakeholders.
  • Proactive approach to identifying and addressing challenges.
  • Ability to remain composed and focused under pressure.
  • Demonstrated professionalism and discretion in handling confidential information.
  • This advertiser has chosen not to accept applicants from your region.

    Manager-Office Management

    Bengaluru, Karnataka Confidential

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Key Responsibilities

    • Oversee day-to-day office operations to ensure efficiency.
    • Develop and implement office policies and procedures.
    • Provide high-level administrative support to senior management.
    • Coordinate travel arrangements.
    • Assist in budget preparation and monitor office expenses.
    • Conduct address employee issues.
    • Communicate effectively with internal teams and management.
    • Coordinate special projects and monitor timelines.
    • Ensure successful project completion of new office set up.
    • Ensure compliance with laws, regulations, and company policies.
    • Identify and mitigate risks related to office operations.
    • Identify opportunities for process improvement.
    • Stay updated on industry trends.
    • Foster a positive work environment.
    • Provide mentoring and development opportunities.

    Job Requirements - Knowledge and Skills

    • Proven experience in office management and administration.
    • Strong leadership and supervisory skills.
    • Excellent organizational and time management abilities.
    • Proficiency in office software and applications.
    • Knowledge of budgeting and financial management principles.
    • Understanding of human resources practices and procedures.
    • Excellent communication and interpersonal skills.
    • Ability to multitask and prioritize tasks effectively.
    • Problem-solving and decision-making skills.
    • Attention to detail and accuracy.

    Skills Required
    Project Management, Risk Management, Office Management, Supervisory Skills
    This advertiser has chosen not to accept applicants from your region.
     

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