164 Workshop Supervisor jobs in India
Service Supervisor
Otis Elevator Company
Posted 2 days ago
Job Viewed
Job Description
**Date Posted:**
**Country:**
India
**Location:**
1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad - , India
Instructions/Help Text:
Replace all italicized text below each section header
Do not include a company description or Equal Opportunity Employer Statement in the Job Description box as these two sections are automatically embedded in posted job adverts on the job board.
Job Title
A job title should be recognizable, straightforward, and easily understood by someone outside the company so that candidates can easily locate the posting on a search engine or other platforms. Avoid abbreviations, acronyms, or internal company terminology.
Role Overview:
This paragraph should be no longer than 3-4 sentences and should describe the purpose of the position as well as who it reports to and its place within the organization. The goal is to draw in the reader and act as the 'selling statement' for the position. You should communicate the role clearly so those reading, who are not familiar with Otis, can easily understand why the position matters, exciting or challenging responsibilities, growth opportunities, and who they would be working with.
Example Role Overview: The Sales Specialist will work hands-on with customers in the field to provide services and support on both new and well-established accounts. This role will involve opportunities to meet new customers, work independently and earn additional income on an commission-based structure. You will report to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business.
On a typical day you will:
This section should describe the core functions of the role and pull the reader in
Well-crafted statements will address only one responsibility at a time, and are typically only one sentence each
Try to begin with an action verb such as: manages, develops, organizes, participates, and avoid industry terminology and acronyms even if they are directly relevant to the role - this practice helps attract diverse talent
Show opportunities for impact: how will they contribute; help shape the company/community as a better place or effect the customer/end user to the role
Describe the level of autonomy available in the position - for example, will they set their own schedule, work from home or in the field, etc.
Are there specific projects or opportunities you can describe? These examples can help the candidate to envision themselves in the role
Do not list requirements in this section, candidate experience, skills or knowledge should be reserved for the following section
Avoid listing occasional or future responsibilities - avoid using generic phrases such as 'other duties as assigned'
What You Will Need to be Successful:
Avoid creating a long list of qualifications, 5 - 6 that are most essential to the role is recommended, and try to balance your list between technical and soft skills
List the MINIMUM education required for the role
You may choose to list PREFERRED education next; remember preferences should be used sparingly as they can deter diverse applicants
List any required certifications or training
If travel is required, list here along with any exciting details such as location, etc.
Describe the minimum knowledge, skills, and abilities to perform the job
PREFERRED qualifications should be used sparingly as they can deter diverse applicants who tend to believe that they must meet all qualifications listed even if they are a 'preference.'
Local Benefits or Selling Statement
Your Recruiter can help support development of this section; however, you may want to include local benefits or key attractors for the role that are unique to the available vacancy/location. Often this may include traditional benefits (i.e., medical, time off, etc.), but may also factors such as career path, special trainings, and more.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
**Country:**
India
**Location:**
1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad - , India
Instructions/Help Text:
Replace all italicized text below each section header
Do not include a company description or Equal Opportunity Employer Statement in the Job Description box as these two sections are automatically embedded in posted job adverts on the job board.
Job Title
A job title should be recognizable, straightforward, and easily understood by someone outside the company so that candidates can easily locate the posting on a search engine or other platforms. Avoid abbreviations, acronyms, or internal company terminology.
Role Overview:
This paragraph should be no longer than 3-4 sentences and should describe the purpose of the position as well as who it reports to and its place within the organization. The goal is to draw in the reader and act as the 'selling statement' for the position. You should communicate the role clearly so those reading, who are not familiar with Otis, can easily understand why the position matters, exciting or challenging responsibilities, growth opportunities, and who they would be working with.
Example Role Overview: The Sales Specialist will work hands-on with customers in the field to provide services and support on both new and well-established accounts. This role will involve opportunities to meet new customers, work independently and earn additional income on an commission-based structure. You will report to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business.
On a typical day you will:
This section should describe the core functions of the role and pull the reader in
Well-crafted statements will address only one responsibility at a time, and are typically only one sentence each
Try to begin with an action verb such as: manages, develops, organizes, participates, and avoid industry terminology and acronyms even if they are directly relevant to the role - this practice helps attract diverse talent
Show opportunities for impact: how will they contribute; help shape the company/community as a better place or effect the customer/end user to the role
Describe the level of autonomy available in the position - for example, will they set their own schedule, work from home or in the field, etc.
Are there specific projects or opportunities you can describe? These examples can help the candidate to envision themselves in the role
Do not list requirements in this section, candidate experience, skills or knowledge should be reserved for the following section
Avoid listing occasional or future responsibilities - avoid using generic phrases such as 'other duties as assigned'
What You Will Need to be Successful:
Avoid creating a long list of qualifications, 5 - 6 that are most essential to the role is recommended, and try to balance your list between technical and soft skills
List the MINIMUM education required for the role
You may choose to list PREFERRED education next; remember preferences should be used sparingly as they can deter diverse applicants
List any required certifications or training
If travel is required, list here along with any exciting details such as location, etc.
Describe the minimum knowledge, skills, and abilities to perform the job
PREFERRED qualifications should be used sparingly as they can deter diverse applicants who tend to believe that they must meet all qualifications listed even if they are a 'preference.'
Local Benefits or Selling Statement
Your Recruiter can help support development of this section; however, you may want to include local benefits or key attractors for the role that are unique to the available vacancy/location. Often this may include traditional benefits (i.e., medical, time off, etc.), but may also factors such as career path, special trainings, and more.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
This advertiser has chosen not to accept applicants from your region.
0
CUSTOMER SERVICE SUPERVISOR
Bangalore, Karnataka
TE Connectivity
Posted 2 days ago
Job Viewed
Job Description
CUSTOMER SERVICE SUPERVISOR
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
+ **Lead with Accountability:** Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.
+ **Cultivate Customer Relationships:** Empower your team to enhance and expand customer engagement.
+ **Talent Acquisition and Development:** Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.
+ **Champion of Change:** Lead by example in adopting transformation initiatives and fostering a culture of positive change.
+ **Operational Excellence:** Instill a mindset of continuous improvement, enhancing team efficiency and service quality.
+ **Career Development:** Offer opportunities for team growth and development, preparing them for future career advancements.
+ **Cross-Functional Collaboration:** Work seamlessly with internal partners in different BU's, engineering, planning, and sales to ensure comprehensive customer support.
**Job Requirements**
+ Experience in a shared service environment.
+ Stake Holder management experience
+ Track record of successful change management in Customer Care.
+ Leadership experience in large, multi-layered teams.
+ 8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.
+ Effective collaboration across all organizational levels.
+ Industry-specific experience is advantageous.
+ Exceptional communication skills.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
+ **Lead with Accountability:** Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.
+ **Cultivate Customer Relationships:** Empower your team to enhance and expand customer engagement.
+ **Talent Acquisition and Development:** Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.
+ **Champion of Change:** Lead by example in adopting transformation initiatives and fostering a culture of positive change.
+ **Operational Excellence:** Instill a mindset of continuous improvement, enhancing team efficiency and service quality.
+ **Career Development:** Offer opportunities for team growth and development, preparing them for future career advancements.
+ **Cross-Functional Collaboration:** Work seamlessly with internal partners in different BU's, engineering, planning, and sales to ensure comprehensive customer support.
**Job Requirements**
+ Experience in a shared service environment.
+ Stake Holder management experience
+ Track record of successful change management in Customer Care.
+ Leadership experience in large, multi-layered teams.
+ 8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.
+ Effective collaboration across all organizational levels.
+ Industry-specific experience is advantageous.
+ Exceptional communication skills.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
1
CUSTOMER SERVICE SUPERVISOR
Bangalore, Karnataka
TE Connectivity
Posted 2 days ago
Job Viewed
Job Description
CUSTOMER SERVICE SUPERVISOR
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
+ **Lead with Accountability:** Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.
+ **Cultivate Customer Relationships:** Empower your team to enhance and expand customer engagement.
+ **Talent Acquisition and Development:** Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.
+ **Champion of Change:** Lead by example in adopting transformation initiatives and fostering a culture of positive change.
+ **Operational Excellence:** Instill a mindset of continuous improvement, enhancing team efficiency and service quality.
+ **Career Development:** Offer opportunities for team growth and development, preparing them for future career advancements.
+ **Cross-Functional Collaboration:** Work seamlessly with internal partners in different BU's, engineering, planning, and sales to ensure comprehensive customer support.
**Job Requirements**
+ Experience in a shared service environment.
+ Stake Holder management experience
+ Track record of successful change management in Customer Care.
+ Leadership experience in large, multi-layered teams.
+ 7 + years in multinational Customer Care operations, with at least 5 years in a relevant role.
+ Effective collaboration across all organizational levels.
+ Industry-specific experience is advantageous.
+ Exceptional communication skills.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
+ **Lead with Accountability:** Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.
+ **Cultivate Customer Relationships:** Empower your team to enhance and expand customer engagement.
+ **Talent Acquisition and Development:** Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.
+ **Champion of Change:** Lead by example in adopting transformation initiatives and fostering a culture of positive change.
+ **Operational Excellence:** Instill a mindset of continuous improvement, enhancing team efficiency and service quality.
+ **Career Development:** Offer opportunities for team growth and development, preparing them for future career advancements.
+ **Cross-Functional Collaboration:** Work seamlessly with internal partners in different BU's, engineering, planning, and sales to ensure comprehensive customer support.
**Job Requirements**
+ Experience in a shared service environment.
+ Stake Holder management experience
+ Track record of successful change management in Customer Care.
+ Leadership experience in large, multi-layered teams.
+ 7 + years in multinational Customer Care operations, with at least 5 years in a relevant role.
+ Effective collaboration across all organizational levels.
+ Industry-specific experience is advantageous.
+ Exceptional communication skills.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
2
Field Service Supervisor
Kolkata, West Bengal
Honeywell
Posted 2 days ago
Job Viewed
Job Description
As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.
As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.
Responsibilities
The purpose of this position is to lead the Bhubaneshwar SmartCity service/project operations to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices.
Managing a portfolio of contracts within the location. To lead a team of Field Service Technicians in partnership with Honeywell sub-contractors to deliver planned and reactive maintenance service in compliance with contract KPIs, SLA's and Honeywell and Customer requirements. Typical services covered are:
Smart City Services
Fire alarm and detection systems
Security and access control systems
Access and CCTV systems
E-Governance
BMS Controls
Experience in building services. Thorough knowledge of Project management & field service operations and financial processes.
Supervisory knowledge with demonstrated ability to lead a team.
Assign and schedule field service technicians to meet customer demands and service level agreements
Organizational Skills - The ability to prioritize tasks and deal with lots of conflicting priorities at any one time.
Presentation Skills - The ability to present both internally and externally when required.
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people's buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
**Experience - 10Years**
**WE VALUE**
+ 4-5 years of proven experience in project management or field service management
+ Experience in handling government customers /PSUs.
+ Strong business acumen.
+ Bachelor's degree in engineering or a related field.
+ Ability to effectively manage and prioritize multiple projects and tasks
+ Experience in driving process improvements and implementing best practices
+ Strong problem-solving and decision-making abilities
+ Supervisory knowledge with demonstrated ability to lead a team.
+ Excellent communication skills
+ SmartCity project/service management experience is preferred
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.
Responsibilities
The purpose of this position is to lead the Bhubaneshwar SmartCity service/project operations to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices.
Managing a portfolio of contracts within the location. To lead a team of Field Service Technicians in partnership with Honeywell sub-contractors to deliver planned and reactive maintenance service in compliance with contract KPIs, SLA's and Honeywell and Customer requirements. Typical services covered are:
Smart City Services
Fire alarm and detection systems
Security and access control systems
Access and CCTV systems
E-Governance
BMS Controls
Experience in building services. Thorough knowledge of Project management & field service operations and financial processes.
Supervisory knowledge with demonstrated ability to lead a team.
Assign and schedule field service technicians to meet customer demands and service level agreements
Organizational Skills - The ability to prioritize tasks and deal with lots of conflicting priorities at any one time.
Presentation Skills - The ability to present both internally and externally when required.
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people's buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
**Experience - 10Years**
**WE VALUE**
+ 4-5 years of proven experience in project management or field service management
+ Experience in handling government customers /PSUs.
+ Strong business acumen.
+ Bachelor's degree in engineering or a related field.
+ Ability to effectively manage and prioritize multiple projects and tasks
+ Experience in driving process improvements and implementing best practices
+ Strong problem-solving and decision-making abilities
+ Supervisory knowledge with demonstrated ability to lead a team.
+ Excellent communication skills
+ SmartCity project/service management experience is preferred
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Supervisor
530004 Visakhapatnam, Andhra Pradesh
₹75000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a proactive and skilled Field Service Supervisor to oversee operations in Visakhapatnam, Andhra Pradesh, IN . This critical role involves managing and coordinating a team of field service technicians, ensuring the efficient installation, maintenance, and repair of specialized equipment at client sites. The ideal candidate will have a strong technical background, excellent leadership abilities, and a proven track record in managing service operations. You will be responsible for scheduling, dispatching technicians, monitoring job progress, ensuring quality service delivery, and maintaining high levels of customer satisfaction. This position requires a hands-on approach, the ability to troubleshoot complex technical issues, and a commitment to safety and operational excellence. You will also play a key role in training and developing your team, fostering a high-performance service culture.
Key responsibilities include:
Qualifications:
Key responsibilities include:
- Supervising and managing a team of field service technicians, including scheduling, performance evaluations, and professional development.
- Coordinating and dispatching technicians for installation, maintenance, and repair services.
- Monitoring service calls, ensuring timely completion, and resolving technical issues.
- Ensuring adherence to safety standards, company policies, and quality control procedures.
- Maintaining accurate records of service activities, parts used, and labor hours.
- Communicating effectively with clients to address concerns and ensure satisfaction.
- Managing inventory of spare parts and service equipment.
- Interpreting technical documentation, service manuals, and schematics.
- Identifying opportunities for process improvements within field service operations.
- Training new technicians and providing ongoing technical guidance to the team.
- Collaborating with sales and support teams to ensure seamless customer experience.
- Responding to urgent service requests and resolving critical issues.
Qualifications:
- Diploma or Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
- Minimum of 5 years of experience in field service, with at least 2 years in a supervisory or leadership role.
- Strong technical aptitude and understanding of specialized equipment maintenance and repair.
- Proven leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Strong communication, interpersonal, and customer service skills.
- Proficiency with service management software and CRM systems.
- Ability to work under pressure and manage multiple priorities.
- Commitment to safety and quality standards.
- Valid driver's license.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Supervisor
208001 Kanpur, Uttar Pradesh
₹600000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and empathetic Customer Service Supervisor to lead a team of customer support specialists in a fully remote setting. This role is crucial for ensuring exceptional customer experiences and fostering a positive team environment. The supervisor will be responsible for guiding the team, handling escalated customer issues, and implementing strategies to improve service quality and efficiency. The ideal candidate possesses strong leadership skills, a deep understanding of customer service principles, and a proven ability to motivate and train a remote team. You should be an excellent communicator, adept at problem-solving, and committed to delivering outstanding support.
Responsibilities:
This is a fully remote position, requiring a self-starter with excellent organizational and interpersonal skills. You will leverage digital tools to manage your team and ensure seamless customer support operations. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth within a supportive, remote-first organization. If you are passionate about customer advocacy and leading teams to success, we encourage you to apply.
Responsibilities:
- Supervise, coach, and motivate a team of remote customer service representatives.
- Handle and resolve complex customer inquiries and complaints, escalating when necessary.
- Develop and implement customer service policies and procedures to enhance satisfaction.
- Monitor team performance metrics and provide regular feedback and training.
- Analyze customer feedback and service data to identify areas for improvement.
- Ensure adherence to service level agreements (SLAs) and quality standards.
- Train new team members on product knowledge, service protocols, and communication skills.
- Collaborate with other departments to address customer needs and improve product/service offerings.
- Maintain up-to-date knowledge of products, services, and company policies.
- Foster a positive and collaborative remote team culture.
This is a fully remote position, requiring a self-starter with excellent organizational and interpersonal skills. You will leverage digital tools to manage your team and ensure seamless customer support operations. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth within a supportive, remote-first organization. If you are passionate about customer advocacy and leading teams to success, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Food & Beverage Service Supervisor
Goa, Goa
Marriott
Posted 2 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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6
Commercial Cleaning Service Supervisor
452001 Indore, Madhya Pradesh
₹25000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and detail-oriented Commercial Cleaning Service Supervisor to lead a team of cleaning professionals in ensuring pristine conditions across various commercial properties in **Indore, Madhya Pradesh, IN**. This hybrid role involves both hands-on supervision at client sites and administrative tasks managed remotely. The ideal candidate will be responsible for overseeing daily cleaning operations, conducting regular inspections to maintain high-quality standards, and managing the scheduling and deployment of cleaning staff. You will train new team members on cleaning procedures, safety protocols, and the proper use of equipment and supplies. Proactive identification and resolution of any cleaning-related issues are crucial. This position requires excellent communication and interpersonal skills to liaise effectively with clients, address their concerns, and ensure their satisfaction. You will also be responsible for inventory management of cleaning supplies and equipment, ensuring adequate stock levels and timely reordering. Performance management of the cleaning team, including providing feedback and conducting performance reviews, will be a key responsibility. Adherence to strict health and safety regulations, including the use of appropriate personal protective equipment (PPE) and the safe handling of cleaning chemicals, is non-negotiable. The supervisor will be expected to develop and implement efficient cleaning routines and schedules, optimizing resource allocation. This role demands a strong work ethic, meticulous attention to detail, and the ability to motivate a team to consistently deliver exceptional results. For remote days, you will manage reports, order supplies, and handle administrative duties. Understanding of different cleaning techniques and materials for various surfaces is essential. This role offers a great opportunity to grow within the cleaning services industry. You will be instrumental in upholding our client's reputation for reliability and quality service. The ability to work independently and as part of a team is important. This position requires physical stamina and the ability to stand for extended periods. A positive attitude and a commitment to cleanliness are paramount.
This advertiser has chosen not to accept applicants from your region.
7
Commercial Cleaning Service Supervisor
400601 Thane, Maharashtra
₹35000 Monthly
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is looking for a diligent and motivated Commercial Cleaning Service Supervisor to oversee cleaning operations at various client sites. This hands-on role requires a commitment to maintaining the highest standards of cleanliness and hygiene. You will be responsible for supervising a team of cleaning professionals, assigning tasks, ensuring quality control, and managing cleaning schedules to meet client requirements. This includes conducting regular inspections of facilities, identifying areas needing attention, and implementing corrective actions promptly. You will also be responsible for inventory management of cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance of tools. Training new staff on cleaning procedures, safety protocols, and the proper use of chemicals and equipment will be a key duty. The ideal candidate will have previous experience in the cleaning or janitorial industry, with at least two years in a supervisory capacity. Strong leadership, organizational, and communication skills are essential. You must be physically capable of performing cleaning duties if required and possess a keen eye for detail. A proactive approach to problem-solving and the ability to work effectively under pressure are necessary. This position requires the ability to travel to different locations within the Thane, Maharashtra, IN area and its surroundings. Reliability, punctuality, and a strong work ethic are paramount for success in this role.
This advertiser has chosen not to accept applicants from your region.
8
Commercial Cleaning Service Supervisor
226001 Lucknow, Uttar Pradesh
₹450000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a reputable provider of professional cleaning and sanitation services, is seeking a diligent and experienced Commercial Cleaning Service Supervisor to oversee operations in Lucknow, Uttar Pradesh, IN . This role is essential for ensuring the highest standards of cleanliness, hygiene, and client satisfaction across various commercial properties. As a supervisor, you will be responsible for leading and managing a team of cleaning staff, providing training, and ensuring adherence to all safety protocols and company procedures. Your day-to-day activities will involve conducting site inspections, monitoring work quality, managing inventory of cleaning supplies, and addressing any client concerns promptly and professionally. You will play a key role in developing and implementing efficient cleaning schedules, optimizing resource allocation, and maintaining a safe working environment for your team. The ideal candidate will possess a strong understanding of commercial cleaning best practices, including knowledge of various cleaning chemicals, equipment, and sanitization techniques. Previous supervisory experience in the cleaning or janitorial industry is a must. You should demonstrate excellent leadership qualities, exceptional organizational skills, and the ability to motivate and manage a diverse team effectively. Strong communication skills are vital for interacting with both your team members and clients. This position requires a hands-on approach, a commitment to quality, and the ability to work flexible hours, potentially including evenings and weekends, depending on client needs. You will be the frontline representative of our client's commitment to excellence in facility maintenance and hygiene. We are looking for a proactive individual who can identify areas for improvement, implement best practices, and contribute to the overall success and reputation of the company. The ability to maintain detailed records and reports related to team performance, supply usage, and site inspections is also important.
Responsibilities:
Responsibilities:
- Supervise and lead a team of cleaning professionals.
- Develop and implement cleaning schedules and work assignments.
- Conduct regular inspections to ensure quality standards and client satisfaction.
- Train new staff on cleaning procedures, safety protocols, and equipment usage.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Address client inquiries and resolve any service-related issues promptly.
- Enforce safety regulations and ensure a secure working environment.
- Monitor team performance and provide constructive feedback.
- Maintain accurate records of staff attendance, work completed, and supply usage.
- Promote a positive and productive work environment.
- Proven experience in commercial cleaning or janitorial services.
- Previous supervisory or team leadership experience required.
- Knowledge of cleaning chemicals, equipment, and sanitation best practices.
- Understanding of health and safety regulations in a cleaning context.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Physical ability to perform cleaning tasks if required and conduct site inspections.
- Reliable and punctual with a strong work ethic.
This advertiser has chosen not to accept applicants from your region.
9