1 Zebpay jobs in India
Crypto Exchange Operations Manager
800001 Patna, Bihar
₹70000 Monthly
WhatJobs
Posted 25 days ago
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Job Description
Our client is seeking an experienced and meticulous Crypto Exchange Operations Manager to oversee the daily operations of their digital asset trading platform. This role requires a deep understanding of cryptocurrency markets, trading operations, and compliance within the financial sector. You will be responsible for ensuring the smooth, efficient, and secure functioning of the exchange.
Responsibilities:
Responsibilities:
- Manage and optimize all aspects of the cryptocurrency exchange's operational processes, including trading, listing, deposits, and withdrawals.
- Ensure the platform's stability, security, and performance, working closely with technical teams to address any issues promptly.
- Develop and implement operational policies and procedures to comply with regulatory requirements and industry best practices.
- Monitor market activity, identify potential risks, and implement mitigation strategies.
- Oversee the customer support function, ensuring timely and effective resolution of user inquiries and issues.
- Manage relationships with liquidity providers, payment processors, and other third-party vendors.
- Analyze operational data to identify areas for improvement and efficiency gains.
- Lead and mentor a team of operations staff, fostering a culture of excellence and accountability.
- Stay informed about the latest trends and developments in the cryptocurrency and blockchain space.
- Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 5 years of experience in operations management, preferably within the financial services or fintech industry, with specific experience in cryptocurrency exchanges.
- Strong understanding of cryptocurrency markets, trading mechanisms, and blockchain technology.
- Knowledge of regulatory compliance frameworks (e.g., KYC/AML) relevant to digital asset exchanges.
- Proven experience in managing operational risks and implementing robust security measures.
- Excellent leadership, team management, and problem-solving skills.
- Strong analytical abilities and proficiency in data analysis tools.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Ability to work under pressure in a fast-paced and evolving industry.
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