33 Zoho Crm Administration jobs in India
Zoho Administrator
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Roles and Responsibilities of a Zoho Administrator (Zoho People & Payroll)
1. Zoho People Administration
System Configuration & Setup
- Configure company settings, departments, designations, locations, and organizational hierarchy.
- Customize forms, workflows, approvals, and automation rules.
- Manage employee lifecycle configurations (onboarding to offboarding).
User & Role Management
- Create and manage user accounts, roles, and permissions.
- Assign appropriate access levels based on job functions.
- Set up organizational hierarchy and reporting structures.
Leave & Attendance Management
- Set up leave types, holiday calendars, and leave policies.
- Configure attendance settings including shift scheduling, biometric integration (if applicable), and remote check-in/check-out.
- Monitor attendance data and resolve discrepancies.
Time Tracking & Timesheets
- Configure timesheet policies and project allocations.
- Enable time logs and approvals for timesheet submissions.
- Monitor project hours and generate productivity reports.
Performance Management
- Set up appraisal cycles, KRAs/KPIs, and goal-setting modules.
- Manage self-appraisal, peer reviews, and manager assessments.
- Support HR with analytics and performance reports.
Employee Self-Service Portal
- Maintain and optimize the employee self-service experience.
- Ensure forms, documents, and company policies are accessible.
- Manage notifications, announcements, and internal communication settings.
2. Zoho Payroll Administration
Payroll Configuration
- Set up payroll components: earnings, deductions, bonuses, reimbursements, etc.
- Configure tax rules, professional tax slabs, and compliance settings (PF, ESI, TDS, etc.).
- Integrate Zoho People with Payroll for seamless employee data sync.
Employee Compensation Management
- Manage salary structures and revisions.
- Handle pay cycles, employee-wise payroll preferences (e.g., bank account updates).
- Upload and validate employee investment declarations.
Payroll Processing
- Run monthly payroll, validate inputs (leaves, attendance, expenses), and generate payslips.
- Review payroll summary and reconcile reports.
- Handle payroll corrections and re-runs if necessary.
Compliance & Statutory Filings
- Ensure timely generation and filing of statutory reports (PF, ESI, TDS, Form 16, etc.).
- Download and distribute compliance documents to employees.
- Coordinate with finance/accounting for remittances.
3. General Responsibilities
Reporting & Analytics
- Create and maintain custom reports for HR and Finance teams.
- Automate scheduled reports (e.g., payroll summary, leave balances, attrition rates).
Training & Support
- Provide user training for HR, finance teams, and employees.
- Serve as the primary point of contact for system-related issues.
- Liaise with Zoho support for advanced troubleshooting.
System Maintenance & Upgrades
- Keep the system up-to-date with new features or updates released by Zoho.
- Monitor system performance, data integrity, and backups.
- Test and implement new features in sandbox before live rollout.
Integration & Data Management
- Integrate with third-party tools (e.g., accounting software, biometric devices).
- Perform data imports/exports as required.
- Ensure data security and GDPR/HR compliance.
Optional (Depending on Organization Size)
- API Management for custom workflows.
- Automation with Zoho Flow/Deluge scripting.
- Custom module creation for organization-specific processes.
Job Type: Full-time
Pay: Up to ₹70,000.00 per month
Benefits:
- Cell phone reimbursement
Application Question(s):
- Do you have expertise in Zoho Implementation - People & Payroll?
- Are you based of in Mumbai?
- Are you an immediate joiner?
- Mention your salary expectations
Work Location: In person
Zoho Administrator
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Manage the Zoho One Application and manage the day to day operation and training of the staff. Administer and maintain Zoho One suite and its modules. Develop workflows, automation, and business rules to streamline company processes. Ensure smooth integration of Zoho with third-party applications. Provide user support, training, and troubleshooting for Zoho applications. Collaborate with internal teams to align Zoho solutions with business goals. Prepare reports and dashboards for management decision-making. Maintain system security, data integrity, and compliance in Zoho.
Zoho Administrator
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Zoho Administrator
Posted 19 days ago
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Zoho CRM Administrator
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Job Title: Zoho CRM Administrator
Location: Onsite, Kochi, Kerala.
Employment Type: Full-time
About Us:
Since 2000 Global Nurse Force has been connecting talented international nurses with healthcare facilities around the world. Our purpose today is the same as it always has been - placing nurses on the path to career success while providing our clients the best nursing staff available anywhere.
Job Summary:
We are seeking a knowledgeable and motivated Zoho CRM Expert to oversee and optimize our CRM implementation. This role involves developing automation workflows, customizing modules, ensuring data accuracy, and supporting end users. You will be working closely with sales, marketing, and operations to ensure the CRM meets organizational goals.
Key Responsibilities:
- Configure and customize Zoho CRM based on internal requirements.
- Administer and maintain Zoho CRM modules, fields, workflows, and dashboards
- Create automation workflows, custom functions, and blueprints using Deluge scripting.
- Integrate Zoho CRM with other Zoho and third-party applications.
- Generate meaningful reports and dashboards for business performance tracking.
- Maintain data accuracy and perform regular data clean-ups.
- Provide training and support to Zoho CRM users.
- Resolve issues, bugs, and queries in a timely manner.
- Document system processes and maintains up-to-date configurations.
What we're looking for:
- Strong experience with Zoho One suite (CRM, Campaigns, Desk, Analytics, etc.)
- Problem-solver with great attention to detail
- Familiarity with sales/marketing processes and CRM best practices
- Excellent communication skills
- 3+ years of hands-on experience with Zoho CRM.
- Experience with Zoho Creator, Zoho Campaigns, or preferred similar tools.
ZOHO Books Administrator
Posted 113 days ago
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We are seeking a skilled Zoho Books Administrator to manage and optimize our financial operations within the Zoho ecosystem. The ideal candidate will be responsible for configuring, maintaining, and troubleshooting Zoho Books, ensuring accurate financial reporting, compliance, and seamless integration with other Zoho applications.
Key Responsibilities:Configure, customize, and maintain Zoho Books to meet business financial requirements.
Manage the chart of accounts, tax setups, and financial workflows within Zoho Books.
Ensure timely invoicing, billing, expense tracking, and bank reconciliations .
Generate and analyze financial reports, P&L statements, balance sheets, and cash flow reports .
Integrate Zoho Books with other Zoho applications like Zoho Inventory, Zoho Expense, Zoho Payroll, and third-party platforms .
Monitor accounts payable and receivable , ensuring timely payments and collections.
Assist in tax compliance, GST/TDS filings, and audit preparation .
Provide training and support to finance and accounting teams on Zoho Books functionalities.
Identify system inefficiencies and propose solutions for automation and process improvement .
Troubleshoot and resolve issues related to transactions, integrations, and financial discrepancies .
RequirementsBachelor's degree in Accounting, Finance, Business Administration, or related field .
Minimum 2-5 years of hands-on experience with Zoho Books or other accounting software .
Strong understanding of accounting principles, taxation, and financial reporting .
Experience in Zoho Finance Suite (Zoho Expense, Zoho Payroll, Zoho Inventory, etc.) is preferred.
Proficiency in automation, integrations, and API usage within Zoho Books is a plus.
Strong analytical and problem-solving skills .
Excellent communication and training skills to guide internal teams.
Ability to work independently and collaboratively in a fast-paced environment .
Preferred Qualifications:Zoho Books certification or experience with Zoho One Suite.
Prior experience in an ERP or financial software implementation role .
Knowledge of SQL, API integrations, or workflow automation tools.
BenefitsCompetitive salary based on experience.
Health and wellness benefits , including medical insurance.
Professional development opportunities , including training and certifications.
Flexible work environment with opportunities for remote work.
Career growth in a dynamic and technology-driven workplace.
Exposure to the latest financial technologies and the entire Zoho ecosystem.If you are an expert in Zoho Books and passionate about optimizing financial processes, we encourage you to apply!Zoho One CRM Administrator
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To ensure success as a ZOHO ONE CRM administrator, you should possess extensive knowledge of ZOHO ONE CRM system administration and the ability to work in a fast-paced environment. ZOHO ONE CRM administrators ensure that their ZOHO ONE CRM expertise translates into optimized department operations.
**ZOHO ONE CRM Administrator Responsibilities**:
- Ensuring optimal performance of ZOHO ONE CRM systems and products.
- Upgrading and configuring ZOHO ONE CRM systems for optimized integration.
- Managing ZOHO ONE CRM roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new ZOHO ONE CRM releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.
**Salary**: ₹30,000.00 - ₹50,188.19 per month
Schedule:
- Night shift
- US shift
COVID-19 considerations:
NO
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 4 years (preferred)
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Zoho SDP ITSM Administrator
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Role
The roles of a Zoho administrator revolve around managing and optimizing our Zoho ServiceDesk Plus platform, ensuring efficient IT service delivery through configuration, automation, and support of core ITSM processes.
Responsibilities
- Administer and maintain Zoho ServiceDesk Plus (SDP) ITSM application.
- Configure modules including Incident, Problem, Change, Asset, and Service Catalog.
- Customize workflows, automation rules, SLAs, and notifications to align with ITIL best practices.
- Integrate Zoho SDP with other Zoho applications and third-party tools.
- Provide technical support and training to IT support teams and end-users.
- Monitor system performance, troubleshoot issues, and ensure high availability.
- Collaborate with stakeholders to gather requirements and implement process improvements.
- Customize modules, fields, workflows, validation rules, templates and reports based on business requirements.
- Automate business processes using scripting and Zoho automation tools.
- Integrate Zoho apps with third- party tools and APIs (Eg- Gsuite)
- Troubleshoot system issues, bugs and user access problems.
- Create and maintain documentation for system configurations, processes and procedures.
- Review and audit tickets daily/ weekly to ensure compliance with SLA, categorization, priority and resolution standards, publish reports
- Maintain data integrity, security, and compliance across the ITSM platform.
- Stay updated with Zoho SDP product updates and recommend enhancements.
Required Skills & Qualifications
- 3+ years of experience as a Zoho Administrator and IT Service Desk.
- Proven experience as a Zoho SDP Administrator or similar ITSM role.
- Strong understanding of ITIL framework and service management principles.
- Experience with Zoho Deluge scripting and custom functions.
- Familiarity with APIs, integrations, and reporting tools.
- Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
- Experience with reporting and analytics tools like Zoho Analytics or Power BI
- Experience with customer support operations.
- Zoho SDP or ITSM certifications.
- Bachelors degree in information technology, Computer Science, or related field (preferred).
Total Years of Experience
At least 3+ years of experience in the relevant field.
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Zoho Developer Cum Administrator
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Job Title/Role: ZOHO Developer Cum Administrator
Work Location: India, Bangalore Office.
Work Type: Full Time, Work from Office
Job Description
Responsible for implementation, customizations, and daily administration of all Zoho applications, primarily Zoho CRM, ZOHO Analytics, Sales IQ, ZOHO Projects.
Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application
¢ Create and maintain automation using workflows, custom functions, and widgets
¢Develop and manage user access privileges, homepage dashboard, module, and field level customizations
Ability to translate business concepts into Zoho system interface and meet the requirements through customizations or back-end coding.
Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies, and the overall functionality of Zoho CRM
Test fixes to ensure bugs and issues have been resolved
Create documentation for changes and updates for end users.
Requirements:
Bachelors Degree in Information Technology or Computer Science is desirable not mandatory.
2-3 years experience in a similar role using ZOHO.
Involved in the complete project and software development lifecycle from scoping / requirement gathering, system design, end user testing, roll out, user support
Familiarity with the software development lifecycle and have the ability to create logical workflows, relevant field creation and data mapping.
In-depth knowledge of all Zoho CRM Plus: CRM, ZOHO Analytics, Books, Sales IQ, Desk, Survey and Campaigns
Understanding of the admin structure and application Zoho CRM Plus, Zoho APIs and Integration with third party applications.
Knowledge of Deluge Scripting, JavaScript, MySQL Queries, jQuery, database management and data management software
Knowledge of ZOHO Mobile Apps.
Certification as a Zoho Certified Administrator is desirable
Fluency in written and spoken English
ZOHO CRM Specialist
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Position Type: Full-Time / Contract (Remote)
About Us:
We are a dynamic and growing company seeking a highly skilled Zoho Specialist to help us maximize the capabilities of Zoho One. The ideal candidate will have extensive experience across multiple Zoho applications, with a strong focus on Zoho CRM, Zoho Flow, Zoho Sign, and Zoho Social, as well as a solid understanding of the broader Zoho ecosystem.
Key Responsibilities:
- Manage, customize, and optimize Zoho CRM to support sales, marketing, and client management initiatives.
- Build and maintain automated workflows in Zoho Flow to integrate systems and improve efficiency.
- Configure and manage Zoho Sign for secure, streamlined document management.
- Oversee and execute campaigns through Zoho Social, ensuring seamless integration with other marketing tools.
- Provide support, training, and best practices to team members on Zoho applications.
- Develop custom dashboards, reports, and analytics to support business intelligence.
- Identify opportunities for process improvements and recommend Zoho solutions to streamline operations.
- Collaborate with cross-functional teams to ensure Zoho tools are aligned with business needs.
- Stay current with Zoho updates, enhancements, and best practices.
Qualifications:
- Proven experience as a Zoho Specialist or Administrator, with hands-on expertise in Zoho CRM, Zoho Flow, Zoho Sign, and Zoho Social.
- Strong working knowledge of other Zoho One modules, such as Zoho Books, Zoho Projects, Zoho Desk, and Zoho Campaigns.
- Ability to design, build, and optimize workflows, automations, and integrations across Zoho apps.
- Excellent problem-solving skills and a detail-oriented approach.
- Strong communication skills with the ability to train and support end users.
- Self-motivated, proactive, and able to work independently in a fully remote environment.
Preferred Skills:
- Zoho certifications or advanced training.
- Experience with API integrations between Zoho and third-party applications.
- Background in sales, marketing, or business operations to understand process requirements.
Why Join Us:
- 100% remote role with flexible working hours.
- Opportunity to shape how we use Zoho One across the organization.
- Collaborative and supportive work environment.
Job Type: Full-time
Pay: ₹105.00 per week