1180 Customer Service jobs in Noida

Job Title: Customer Service Representative

Location: Noida

Department: Customer Experience / Customer Service

Reports To: Customer Support Manager / Operations Head

Employment Type: Full-Time

About Sotbella-

Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and self-expression. What started as a dream has evolved into a movement: fashion that goes beyond fabric to inspire, uplift, and empower.

We believe fashion should be personal and powerful. That’s why we create luxury silhouettes at accessible prices, empowering you to express your unique style- without compromise.

Job Summary:

We are looking for a proactive and fashion-savvy Customer Service Representative to join our growing team. You will be the voice of the brand, delivering an exceptional customer experience across all touchpoints. Your responsibilities will include handling product inquiries, resolving order issues, assisting with returns or exchanges, and ensuring customer satisfaction in alignment with the brand’s tone and style.

This role requires a strong understanding of fashion trends, sizing, fabrics , and e-commerce operations , along with excellent communication and interpersonal skills.

Key Responsibilities:

• Handle customer inquiries via email, phone, chat, and social media channels in a prompt and professional manner.
• Provide accurate product information including fabric details, sizing guidance, availability, and styling suggestions.
• Assist customers with order placement, shipping updates, returns, exchanges, and refund requests.
• Coordinate with internal teams (warehouse, logistics, design, merchandising) to resolve customer concerns.
• Maintain detailed records of customer interactions in the CRM system.
• Monitor customer reviews, complaints, and feedback to identify trends and recommend improvements.
• Ensure all customer interactions reflect the brand’s tone, aesthetics, and values.
• Support post-sales engagement to increase customer retention and satisfaction.

Requirements:

• Bachelor's degree in Fashion, Communication, Business, or related field.
• 1–3 years of experience in customer service, preferably in the fashion or e-commerce industry.
• Excellent communication skills—written and verbal.
• Strong fashion sense and product knowledge (fabrics, fits, sizes, styling).
• Familiarity with CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Gorgias).
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Flexibility to work on shifts, weekends, or holidays when needed.

Preferred Qualifications:

• Experience working with premium, luxury, or D2C fashion brands.
• Social media support experience is a plus.
• Multilingual skills are a bonus.

Soft Skills:

• High attention to detail and customer empathy.
• Positive attitude and problem-solving mindset.
• Strong listening and interpersonal skills.
• Ability to adapt to brand tone and voice.

What We Offer:

• Competitive compensation and incentives.
• Staff discounts on fashion collections.
• Exposure to fashion industry trends and global clientele.
• Opportunity to grow in a dynamic and creative environment.

Interested candidates directly share the cv on or connect on /

Responsibilities

• Answering phone calls in the languages mentioned, with a nice, controlled voice, on a priority established by the team leader.

• Being able to communicate effectively both verbally and in writing.

• Able to sense other people’s emotions and provide the answer or support based on their needs.

• Have a high-level tolerance without losing temper or being irritated by the day-to-day situation.

• Easy adjust to changing scenarios regarding ways of working.

• Going beyond simply hearing the words that the other person speaks. Trying to focus on the needs and provide the right solution.

• Receiving and placing customer orders for the in-scope products/services (leasing, credit, bank accounts);

• Customer service through electronic channels.

• Projecting a positive image of the company and brand.

• Implementing changes using your creativity and focus on process improvement.

• Correct and complete documentation of all customer interactions. Having a good ‘know-how’ of the entire process.

• Using time effectively and prioritize the daily tasks accordingly.

• Sharing with all team members any relevant knowledge obtained through customer interactions.

• Attending training sessions.

• Arranging working schedules with colleagues flexibly, according to business needs.

• Successfully completing the training plan and passing the process knowledge test (PKT) on a regular basis.

• Providing assistance to new colleagues whenever possible.

• Inform the process trainers and the management team whenever the information in an SOP is identified as out-of-date.

• Able to use tools such excel, word, PowerPoint - as per the business and process requirements.

Qualifications

Minimum qualifications

• Very good knowledge of English (B2).

• Bachelor’s degree.

• Good MS Office knowledge.

• Analytical thinking and self-starter.

Preferred qualifications

• Relevant experience in international phone customer service.

• High motivation and ability to learn.

• Ability to work under time pressure.

• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Teleperformance is looking for International Voice - Customer Service with excellent communication skills.

Who Can Apply?

- Excellent English (Written & Verbal)

- Graduate Freshers

– Undergraduates (Minimum 6 months of international voice experience)

– People with strong communication & interpersonal skills

– Ambitious, driven individuals who love connecting with people

We are conducting a Walk-in Drive for Customer Service with Ecommerce

Details:

Date: 20th Sep, 2025 (Saturday)

️ Time: 10:30 AM - 2:00PM

Venue: Teleperformance, Candor Tech space, Tower 11, Ground Floor, Sector 135, Noida –

Shift Timing: US Shift (5:30 PM onwards)

Return to office is mandatory (no work from home)

Cab facilities: Subject to transport zone

Excellent communication & Good customer Knowledge.

- Interested candidates are invited to visit the office for a face-to-face interview.

- Please bring a copy of your resume and Aadhaar Card.

We are hiring graduates from any field, experienced undergraduates, and fresh graduates ). You can also share your CV on for virtual interviews.

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

Job title - Customer Service Representative

Shift hours - US Shift

Location - Sector 98, Noida

Immediate joiners only (Date of Joining is 11th August, 2025)

Process - International Voice Process

The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of US work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Job opening:

Customer Care Representative/ Customer Care Executive (Male/Female)

Carry please one photo & updated resume. Without this we will not consider for interview.

Experience Required - 2-3 yrs minimum handing customers and orders.

Preferable- Medical industry candidate

Skills required – Basic Computer skill and Good English communication skills, customer handling, query response etc.

Qualification- Any Graduation/Post Graduation

Job Location – Karol Bagh, Delhi

Company Name – Star Biomed Pvt. Ltd.

Address: 25b, 7, New Rohtak Rd, near Liberty Cinema, Block 25B, WEA, Karol Bagh, New Delhi, Delhi,

Near Metro- Shashtri Nagar or Karol Bagh and then take rickshaw for Sarai Rohilla bus stand.

Our office near Indian Bank in Basement

Ishika Kaur (HR Manager)

Ph

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Work Location: In person

Company Description

At Wave Taxes Inc., we empower entrepreneurs across Canada to boost their revenue and grow their businesses with our tailored accounting outsourcing solutions. We understand that managing business records can be a daunting task, especially for busy business owners. Our diverse team of professionals is dedicated to addressing all business-related questions and delivering top-notch accounting services. Our offerings include monthly online bookkeeping, payroll management, tax preparation, and tax filing, all designed to align with your values and priorities.

Role Description

This is a full-time hybrid role for an Office Administrative Assistant based in Ludhiana, with some work from home acceptable. The Office Administrative Assistant will be responsible for providing administrative support, managing phone communications, and handling clerical tasks. The role includes scheduling appointments, coordinating meetings, maintaining office supplies, and assisting in executive administrative duties.

NIGHT SHIFT work to support Clients in Canada.

Qualifications

• Administrative Assistance and Executive Administrative Assistance skills
• Phone Etiquette and Communication skills
• Strong skills in English and Punjabi
• Clerical Skills
• Strong organizational and time management skills
• Ability to work both independently and in a team
• Proficiency in Microsoft Office Suite
• Experience in a similar role is a plus
• Bachelors Degree or equivalent; additional qualification as an Administrative assistant or Secretary will be a plus

The ideal candidate enjoys interacting with people and proactively resolving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about product, pricing, and availability
• Work with internal departments to meet customers' needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and outstanding verbal, written, and interpersonal skills
• Ability to multitask, organize, and prioritize work