419 Administrative Support jobs in Delhi

Customer Service Executive – Voice (English)

• Location: Gurgaon
• Salary: Up to ₹25,000 CTC/month
• Shift: Day Shifts

Eligibility:

• Graduate (any stream)
• Freshers with strong English communication can apply
• 0–1 year of customer service/voice experience preferred

Responsibilities:

• Handle international customer calls
• Provide accurate resolutions & ensure satisfaction
• Maintain records & meet performance targets

Whatsapp CV

Job Types: Full-time, Fresher

Pay: ₹5, ,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Delhi, Delhi (Required)

Work Location: In person

Milani Electric & Solar is one of Canada's largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service.

Position Details:

• Location: In-office position in Delhi, India
• Responsibilities:
• Answering customer phone calls for emergency plumbing, heating, and AC services
• Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible
• Helping customers with any questions or listen to concerns they have
• Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them
• Entering data such as customer information, work completed, technician hours into the system
• Providing excellent service to customers during all situations
• Ensuring all data is accurate and updated in a timely manner
• Send invoices to customers
• Any other duties set by Management

Qualifications:

• Strong communication skills, with a focus on customer service
• English Medium Educated
• Proficiency in data entry and familiarity with office software
• Ability to work in a fast-paced environment and manage emergency calls efficiently
• Detail-oriented and capable of managing multiple tasks at once
• Previous customer service or data entry experience is a plus
• Knowledge about plumbing, heating and air conditioning is an asset
• Good typing skills

If you're a motivated individual looking to grow with a leading company, we'd love to hear from you Apply today and start your journey with Milani Electric & Solar.

While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted.

Job Types: Full-time, Permanent, Fresher

Pay: ₹40, ₹80,000.00 per month

Language:

• English (Preferred)

Work Location: In person

About the Role

We are seeking a motivated and customer-focused Customer Success Agent to join our team. You will be the primary point of contact for our dental clients and professionals, ensuring a seamless customer journey. This role requires strong communication, problem-solving skills, and a customer-first approach to drive satisfaction and retention.

Key Responsibilities

• Handle and resolve customer escalations related to dental products or services with a clear understanding of internal processes.
• Act as a liaison between dentists/customers and internal teams to ensure timely resolution.
• Manage queries effectively by leveraging knowledge of delivery services, logistics partners, and eCommerce processes.
• Conduct follow-ups to ensure customer issues are resolved and satisfaction levels remain high.
• Document and maintain accurate records of customer support cases.
• Share insights and contribute ideas for process improvement and organizational growth.

Requirements

• Experience in customer service, preferably in eCommerce or logistics-driven organizations .
• Proven experience in escalation handling (voice/call support preferred).
• Excellent verbal and written communication skills.
• Strong empathy and a customer-first mindset .
• Familiarity with CRM tools (Zoho, Salesforce, Freshdesk, etc.) is a plus.
• Ability to multitask, prioritize, and work in a fast-paced environment .

About us:

Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.

About the Role:

We are looking for a Customer Support Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. Fluency in English is essential.

Location: South Delhi, New Delhi

Experience: 0 to 2 years

Budget: Upto ₹3 Lakhs

Work Schedule: 6 days a week (non-negotiable)

Key Responsibilities:

• Respond to customer queries via phone, email, or chat in a timely and professional manner.
• Provide accurate product and service information to customers.
• Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Document customer interactions and issues in the system.
• Collaborate with other teams to improve customer service and support processes.
• Maintain a positive and professional attitude towards customers at all times.

Qualifications:

• Strong communication skills in both English and Hindi.
• Ability to multitask and manage time efficiently.
• Problem-solving skills and the ability to remain calm under pressure.
• Experience in customer service is a plus but not required.
• Proficiency in using customer support software and tools is an advantage.

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

Job Responsibilities

• Take Inbound calls and missed calls
• Establish long-standing and trusting connections by communicating professionally and empathetically with the clients.
• Actively handle calls and meet preset performance standards.
• Creating, maintaining, and updating spreadsheet data for review and analysis, as well as benchmarking performance.
• Maintain client interaction logs & handle customer accounts through CRM software.
• Follow communication protocols, rules, and policies
• Maintaining cross departmental communications wherever required and ensuring timely resolution is being provided to clients.
• Communicate with customers to inform status of their products, any additional permissions to be sought, and any issues that are to be brought to their notice.
• Keeping track of urgent orders and ensuring that they are done on high priority, and being the point of contact throughout the service cycle until dispatched to the customer.

Qualifications Requirement

• Bachelor's degree or equivalent education
• Good Proficiency in English and Hindi (spoken and written)
• Need to have basic proficiency with Excel for data entry

Skills Requirement

• Proactive working attitude , quick learning ability, and good problem solving skills.
• Previous working experience with spreadsheets, data entry, customer service calls is an added advantage in your onboarding
• Open to adapt to organisational changes
• Open to adapting to cross-departmental shuffling if found suitable for another profile in same organization

Salary - Around 20-25K

Location - Mayur Vihar, Delhi

Job Type - Full-Time / On-site

Timings am to 7.00 pm (Mon-Sat)

Joining Type - Immediate

Industry: Consumer Services

Employment Type: Full-time

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Location:
Delhi, India

Employment Type:
Full-Time

Company:
Auto-Nex Insurance Services Ltd.

Salary:
To be discussed during the interview process

Job Summary

We're looking for a
Customer Service Representative
based in
Delhi
who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator, problem-solver, and team player, we'd love to connect with you

What You'll Do

• Handle customer inquiries via phone, email, live chat, or social media
• Resolve product or service-related issues with professionalism and efficiency
• Log customer interactions and maintain accurate records in CRM tools
• Provide clear and helpful information about products and services
• Collaborate with internal teams to enhance overall customer satisfaction

What We're Looking For

• 1+ year of experience in customer service or a similar role
• Excellent verbal and written communication skills in English (Hindi is a plus)
• Ability to remain calm under pressure and multitask effectively
• Familiarity with CRM systems like Zendesk, Freshdesk, or Salesforce
• Customer-focused attitude with a strong sense of ownership

Why Join Us

• Friendly and inclusive work culture
• Career growth and learning opportunities
• Competitive compensation and performance-based incentives
• Convenient location in Delhi
• Supportive management and collaborative team environment

Role Description

This is a full-time on-site role for a Customer Service Executive located in Noida Sector 60. The Customer Service Executive will handle inbound calls, provide exceptional customer support, resolve customer inquiries, and maintain customer satisfaction.

Qualifications

• Experience in customer service, handling inquiries and resolving issues
• Experience in BPO (International Voice process) of Min. 6 months
• Bachelor's degree or equivalent experience preferred
• Undergraduates or Graduates both can apply