248 Bank Teller jobs in Delhi

Job Summary:

We are seeking a Candidate to manage day-to-day bank-related operations, including NEFT/RTGS transactions, coordination with bank officials, letter drafting, and maintaining proper filing and documentation.

Key Responsibilities:

• Handle all types of bank transactions including NEFT, RTGS, IMPS, cheque deposits, withdrawals, and demand drafts.
• Visit banks for day-to-day company transactions and coordination.
• Prepare and draft letters, applications, and other correspondence for banking and official purposes.
• Ensure proper filing of all banking documents, agreements, and official correspondence.

• Follow up with banks regarding transaction status, account issues, or document submissions.

• Key Requirements:

• Graduate .
• 13 years of experience in same field.
• Basic knowledge of banking procedures, NEFT/RTGS, and cheque handling.
• Proficient in MS Office (Word, Excel).
• Good Command in English written.

• Processing daily banking transactions, including deposits, withdrawals, fund transfers, and loan payments.
• Verifying and reconciling account information, identifying and resolving discrepancies.
• Ensuring compliance with banking regulations, policies, and internal controls.
• Handling customer inquiries related to account activity, transaction issues, and general banking services.
• Assisting in the preparation of financial reports and statements.
• Monitoring account activity for suspicious patterns and reporting potential fraud.
• Collaborating with other departments to ensure seamless operational workflows.
• Maintaining accurate and organized records of all transactions and related documentation.
• Participating in the training and implementation of new banking systems or procedures.
• Continuously seeking ways to improve operational efficiency and accuracy.

• Lead and manage day-to-day banking operations, including account opening, transaction processing, loan servicing, and payment systems.
• Develop, implement, and refine operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance.
• Oversee and mentor a large team of banking operations staff, fostering a high-performance culture and promoting professional development.
• Ensure strict adherence to all banking regulations, compliance requirements, and internal policies.
• Identify and implement process improvements to streamline operations, reduce costs, and enhance customer satisfaction.
• Manage relationships with external vendors and service providers to ensure quality and cost-effectiveness.
• Develop and execute strategic plans to support the bank's overall business objectives.
• Monitor key operational performance indicators (KPIs) and take corrective actions as needed.
• Oversee risk management functions within operations, including identifying, assessing, and mitigating operational risks.
• Manage the implementation of new banking technologies and systems, ensuring seamless integration and adoption.
• Collaborate with other departments, such as retail banking, corporate banking, IT, and compliance, to ensure cohesive operations.
• Prepare regular operational reports for senior management, highlighting performance, challenges, and strategic initiatives.
• Ensure the security and integrity of all banking data and transactions.
• Develop and manage departmental budgets, controlling expenses and optimizing resource allocation.
• Stay informed about industry best practices, emerging trends, and technological advancements in banking operations.
• Lead change management initiatives to ensure smooth transitions during system upgrades or process redesigns.
• Resolve complex operational issues and customer complaints escalated from front-line staff.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Champion a customer-centric approach throughout the operations division.
• Ensure business continuity and disaster recovery plans are robust and regularly tested.

• Bachelor's degree in Business Administration, Finance, Economics, or a related field. An MBA or relevant professional certification is highly desirable.
• Minimum of 8-10 years of progressive experience in banking operations management, with a significant portion in a leadership capacity.
• In-depth knowledge of core banking systems, payment processing, and regulatory frameworks.
• Proven ability to manage large teams and drive operational excellence.
• Strong understanding of risk management principles and compliance requirements in the financial services industry.
• Excellent strategic planning, analytical, and problem-solving skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to lead change and implement new initiatives effectively.
• Proficiency in financial software and operational management tools.
• A commitment to ethical conduct and maintaining the highest professional standards.

Customer Service Executive – Voice (English)

• Location: Gurgaon
• Salary: Up to ₹25,000 CTC/month
• Shift: Day Shifts

Eligibility:

• Graduate (any stream)
• Freshers with strong English communication can apply
• 0–1 year of customer service/voice experience preferred

Responsibilities:

• Handle international customer calls
• Provide accurate resolutions & ensure satisfaction
• Maintain records & meet performance targets

Whatsapp CV

Job Types: Full-time, Fresher

Pay: ₹5, ,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Delhi, Delhi (Required)

Work Location: In person

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

About the Role

We are seeking a motivated and customer-focused Customer Success Agent to join our team. You will be the primary point of contact for our dental clients and professionals, ensuring a seamless customer journey. This role requires strong communication, problem-solving skills, and a customer-first approach to drive satisfaction and retention.

Key Responsibilities

• Handle and resolve customer escalations related to dental products or services with a clear understanding of internal processes.
• Act as a liaison between dentists/customers and internal teams to ensure timely resolution.
• Manage queries effectively by leveraging knowledge of delivery services, logistics partners, and eCommerce processes.
• Conduct follow-ups to ensure customer issues are resolved and satisfaction levels remain high.
• Document and maintain accurate records of customer support cases.
• Share insights and contribute ideas for process improvement and organizational growth.

Requirements

• Experience in customer service, preferably in eCommerce or logistics-driven organizations .
• Proven experience in escalation handling (voice/call support preferred).
• Excellent verbal and written communication skills.
• Strong empathy and a customer-first mindset .
• Familiarity with CRM tools (Zoho, Salesforce, Freshdesk, etc.) is a plus.
• Ability to multitask, prioritize, and work in a fast-paced environment .

About us:

Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.

About the Role:

We are looking for a Customer Support Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. Fluency in English is essential.

Location: South Delhi, New Delhi

Experience: 0 to 2 years

Budget: Upto ₹3 Lakhs

Work Schedule: 6 days a week (non-negotiable)

Key Responsibilities:

• Respond to customer queries via phone, email, or chat in a timely and professional manner.
• Provide accurate product and service information to customers.
• Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Document customer interactions and issues in the system.
• Collaborate with other teams to improve customer service and support processes.
• Maintain a positive and professional attitude towards customers at all times.

Qualifications:

• Strong communication skills in both English and Hindi.
• Ability to multitask and manage time efficiently.
• Problem-solving skills and the ability to remain calm under pressure.
• Experience in customer service is a plus but not required.
• Proficiency in using customer support software and tools is an advantage.

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

• Respond to customer inquiries via phone, email, chat, or in-person.
• Resolve customer complaints in a professional, efficient, and timely manner.
• Provide accurate information about products, services, or policies.
• Process orders, forms, applications, and requests.
• Maintain detailed records of customer interactions and transactions.
• Escalate complex issues to appropriate departments or supervisors.
• Follow up on customer interactions to ensure satisfaction.
• Meet performance goals such as call handling time, customer satisfaction scores, and resolution rates.
• Customer Support
• Excellent communication and interpersonal skills.
• Excel

Graduation

• Female Only

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

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