Service Delivery Officer-branch Banking-branch
Posted today
Job Viewed
Job Description
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
**JOB REQUIREMENT**:
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Customer Service Representative
Posted today
Job Viewed
Job Description
- Candidate should be responsible for driving sales by developing communications with the validated customers who have applied on Wishfin.com.
- Candidate should be comfortable with sales profile with Finance/Marketing background.
- Should provide the product knowledge to customers and resolving their queries over calls and emails.
- Should become link in between networked financial institutions and customers and help customers in getting their queries resolved on time by them.
- Able to communicate with customers of diverse background, should understand their needs and help customers by resolving their issues and co ordinate with banks and nbfc's to provide customers with best of their services.
Job Types: Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 3 months
Pay: 1.50% per month
E.g, On disbursal of 1,00,00,000, you will be paid 1,50,000
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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