425 Bharti Airtel jobs in Delhi

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

About the Role

We are seeking a motivated and customer-focused Customer Success Agent to join our team. You will be the primary point of contact for our dental clients and professionals, ensuring a seamless customer journey. This role requires strong communication, problem-solving skills, and a customer-first approach to drive satisfaction and retention.

Key Responsibilities

• Handle and resolve customer escalations related to dental products or services with a clear understanding of internal processes.
• Act as a liaison between dentists/customers and internal teams to ensure timely resolution.
• Manage queries effectively by leveraging knowledge of delivery services, logistics partners, and eCommerce processes.
• Conduct follow-ups to ensure customer issues are resolved and satisfaction levels remain high.
• Document and maintain accurate records of customer support cases.
• Share insights and contribute ideas for process improvement and organizational growth.

Requirements

• Experience in customer service, preferably in eCommerce or logistics-driven organizations .
• Proven experience in escalation handling (voice/call support preferred).
• Excellent verbal and written communication skills.
• Strong empathy and a customer-first mindset .
• Familiarity with CRM tools (Zoho, Salesforce, Freshdesk, etc.) is a plus.
• Ability to multitask, prioritize, and work in a fast-paced environment .

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

About us:

Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.

About the Role:

We are looking for a Customer Support Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. Fluency in English is essential.

Location: South Delhi, New Delhi

Experience: 0 to 2 years

Budget: Upto ₹3 Lakhs

Work Schedule: 6 days a week (non-negotiable)

Key Responsibilities:

• Respond to customer queries via phone, email, or chat in a timely and professional manner.
• Provide accurate product and service information to customers.
• Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Document customer interactions and issues in the system.
• Collaborate with other teams to improve customer service and support processes.
• Maintain a positive and professional attitude towards customers at all times.

Qualifications:

• Strong communication skills in both English and Hindi.
• Ability to multitask and manage time efficiently.
• Problem-solving skills and the ability to remain calm under pressure.
• Experience in customer service is a plus but not required.
• Proficiency in using customer support software and tools is an advantage.

• Respond to customer inquiries via phone, email, chat, or in-person.
• Resolve customer complaints in a professional, efficient, and timely manner.
• Provide accurate information about products, services, or policies.
• Process orders, forms, applications, and requests.
• Maintain detailed records of customer interactions and transactions.
• Escalate complex issues to appropriate departments or supervisors.
• Follow up on customer interactions to ensure satisfaction.
• Meet performance goals such as call handling time, customer satisfaction scores, and resolution rates.
• Customer Support
• Excellent communication and interpersonal skills.
• Excel

Graduation

• Female Only

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer

Job Description

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Asset Management
Global Asset Management, the investment management business of the HSBC Group, serves HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfills its purpose of connecting HSBC's clients with investment opportunities around the world through an international network of offices, delivering global capabilities with local market insight.

We are currently seeking an experienced professional to join the AMIN Sales & Distribution team.

The role is responsible for managing the distributor channel network (viz Banks, National Distributors and IFAs) to ensure high mind share for our products through innovative promotional schemes and deliver aggressive sales budgets.

Principal Responsibilities

• Review of customer/ distributor complaints & queries received at RTA CC through Phone / Email with focus on Senior Management escalations
• Ensure timely response and closure of queries and request received at RTA CC through Phone/ Email
• Review the NPS and CSAT survey and implement changes
• Ensure MIS and reporting's related to monthly complaints & activities is delivered in a timely manner
• Quality analysis of calls / emails of the CC agents and provide feedback and trainings to ensure Quality is maintained as per SLA
• Supervise the CAMS CC team and ensure proper training to the new joiners
• Complete Root Cause Analysis (RCA) of complaints and track for preventive and corrective action

Requirements

• A Graduate with minimum 2 years of experience in Mutual Fund Industry
• NISM-Series-V-A: Mutual Fund Distributors Certification Examination with valid certificate
• Excellent verbal and written communication, team and interpersonal skills
• Good decision-making skills.
• Experience in Customer interface
• Good working knowledge of MS – Word, Power Point and Advance Excel

Useful Link
Link to Careers Site: Click HERE

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by
HSBC Global Asset Management (India) Private Ltd

• Respond to customer inquiries via phone, email, chat, or in-person.
• Resolve customer complaints in a professional, efficient, and timely manner.
• Provide accurate information about products, services, or policies.
• Process orders, forms, applications, and requests.
• Maintain detailed records of customer interactions and transactions.
• Escalate complex issues to appropriate departments or supervisors.
• Follow up on customer interactions to ensure satisfaction.
• Meet performance goals such as call handling time, customer satisfaction scores, and resolution rates.
• Customer Support
• Excellent communication and interpersonal skills.
• Excel

Graduation

• Female Only

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Job Description

Job Title: Calling Executive - Cart Recovery & Customer Support

Location: Netaji Subhash Place

About Us:

Weldots is a fast-growing eCommerce company focused on delivering exceptional customer experiences. We are seeking a motivated and customer-oriented Calling Executive to help recover abandoned carts by engaging with customers, addressing their queries, and guiding them to complete their purchases.

Key Responsibilities:

* Make outbound calls to customers who have abandoned their carts.

* Understand customer concerns and answer product or order-related queries.

* Persuade customers to complete their purchase by explaining offers, discounts, or product benefits.

* Document customer feedback and share insights with the operations and marketing teams.

* Maintain records of calls, follow-ups, and conversions.

* Ensure a positive and helpful customer experience during every interaction.

Qualifications & Skills:

* 0-2 years of experience in telecalling, telesales, or customer service (freshers can apply).

* Excellent communication skills (English & Hindi preferred).

* Customer-centric approach with good listening skills.

* Persuasive and empathetic with the ability to handle objections confidently.

* Basic computer knowledge for updating records.

Job Type: Full-time

Pay: ₹11, ₹18,000.00 per month

Language:

• English (Preferred)

Work Location: In person

We are hiring for hiring for the Customer Support position in our organisation, In case you are interested please share your CV at

Qualifications

• Grad/ug both can apply
• Candidate with international bpo exp can apply.
• Freshers can apply.