What Business Process Services Jobs are in Indore?
Showing 31 Business Process Services jobs in Indore
Project Manager, Business Process Improvement
452001 Indore / Remote
Placements24
Posted 5 days ago
Job Viewed
Job Description
About the Role
Our client, a well-established financial services firm, is looking for a dedicated Project Manager to drive critical business process improvement initiatives in Indore, Madhya Pradesh . This role will focus on analyzing existing workflows, identifying areas for enhancement, and implementing strategic solutions to improve efficiency, reduce costs, and enhance customer satisfaction. The ideal candidate will possess a strong analytical mindset, excellent problem-solving skills, and a proven ability to manage projects within a hybrid work model. You will work closely with various departments to ensure successful adoption of new processes and achieve tangible business outcomes.
Key Responsibilities- Lead projects focused on business process analysis, redesign, and implementation of improvements.
- Document current state processes and map future state workflows with enhanced efficiency.
- Identify bottlenecks, inefficiencies, and areas for cost reduction within business operations.
- Develop detailed project plans, including scope, timelines, resources, and key performance indicators (KPIs).
- Manage project execution, ensuring adherence to timelines and budget constraints.
- Collaborate with department heads, team leads, and subject matter experts to gather requirements and ensure buy-in.
- Develop and deliver training materials for new processes and systems.
- Monitor the impact of implemented changes and provide post-implementation support.
- Facilitate communication and status updates to stakeholders throughout the project lifecycle.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5-7 years of experience in project management, with a strong emphasis on business process improvement (BPI) or operational excellence.
- Demonstrated experience with process mapping tools and techniques (e.g., Visio, BPMN).
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent organizational and time management abilities.
- Proficiency in project management software and MS Office Suite.
- Effective communication and interpersonal skills, with the ability to influence stakeholders.
- Experience working in the Indore, Madhya Pradesh area.
- Certification in Lean Six Sigma or a similar methodology is advantageous.
Our client offers a competitive salary ranging up to 9.5 Lakhs INR per annum, based on experience and qualifications. This role comes with eligibility for performance-based bonuses. We provide comprehensive health and wellness benefits, including medical and accident insurance. Our client is committed to employee development, offering opportunities for advanced training, workshops, and skill enhancement programs. A standard paid leave policy is in effect. This hybrid role allows for a flexible work arrangement, combining office-based collaboration with remote workdays. Enjoy a supportive work environment focused on continuous improvement in Indore .
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0
Senior Consultant - Business Process Automation
452001 Indore / Remote
Placements24
Posted 5 days ago
Job Viewed
Job Description
About the Role
Our client, a forward-thinking management consultancy, is seeking a highly motivated Senior Consultant specializing in Business Process Automation to join their fully remote team. This role is crucial for helping clients streamline operations, enhance efficiency, and reduce costs through the strategic implementation of automation technologies. The ideal candidate will have a deep understanding of various automation platforms, process analysis techniques, and digital transformation best practices. You will work independently and collaboratively with virtual teams to design, develop, and deploy automation solutions that deliver tangible business value. This is an exceptional opportunity for a self-starter who thrives in a remote-first environment and is passionate about leveraging technology to drive business success across diverse client organizations.
Key Responsibilities- Analyze client business processes to identify opportunities for automation.
- Design and architect end-to-end automation solutions using Robotic Process Automation (RPA), AI, and other relevant technologies.
- Lead the development and implementation of automation projects, managing timelines and deliverables virtually.
- Collaborate closely with clients and internal technical teams to ensure seamless integration of automation solutions.
- Develop documentation, including process maps, solution designs, and user guides.
- Conduct user acceptance testing (UAT) and provide post-implementation support.
- Stay current with the latest advancements in automation technologies and best practices.
- Communicate progress, challenges, and successes effectively to stakeholders through virtual channels.
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
- Minimum of 4-6 years of experience in business process analysis, automation, or a related technology consulting role.
- Hands-on experience with leading RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) and/or AI/ML tools is highly desirable.
- Strong understanding of business process modeling and re-engineering principles.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Proficient in virtual collaboration tools and comfortable working independently in a remote setting.
- Strong written and verbal communication skills, capable of explaining technical concepts to non-technical audiences.
- Ability to manage multiple projects and priorities effectively in a remote work environment.
Our client offers a competitive salary and benefits package, designed to support our remote workforce. This includes health, life, and disability insurance, along with a generous paid time off policy. We provide opportunities for continuous learning through online courses, certifications, and virtual conferences. A key benefit is the flexibility and autonomy offered by our remote-first culture, allowing you to work from anywhere. While this role is fully remote, our client values connection and fosters team engagement through regular virtual meetings and social events. This is an exciting opportunity to be at the forefront of business process automation from the comfort of your home.
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1
Associate Consultant - Business Process Re-engineering
452001 Indore / Remote
Placements24
Posted 5 days ago
Job Viewed
Job Description
About the Role
Our client, a dynamic management consultancy firm, is looking for an ambitious Associate Consultant to focus on Business Process Re-engineering in Indore, Madhya Pradesh . This role is ideal for an individual eager to gain hands-on experience in analyzing and optimizing business processes for a wide array of clients. You will work closely with senior consultants to identify inefficiencies, map current workflows, and design improved processes that enhance productivity and reduce costs. This is a challenging yet rewarding opportunity to develop core consulting skills, contribute to meaningful client outcomes, and grow within a supportive and intellectually stimulating environment. The role involves a mix of in-office collaboration and client-site visits.
Key Responsibilities- Assist in the analysis of existing business processes and identify areas for improvement.
- Document current state processes using flowcharts and process mapping tools.
- Support the design and development of future state processes that are efficient and effective.
- Gather data and information from clients to understand their operational challenges.
- Participate in client workshops and interviews to elicit requirements and feedback.
- Conduct research on best practices and industry standards relevant to process improvement.
- Contribute to the creation of client deliverables, including presentations and reports.
- Support project management activities, ensuring tasks are completed on time and to a high standard.
- Collaborate with team members to achieve project objectives and client satisfaction.
- Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
- 1-3 years of experience in business analysis, process improvement, or a related role.
- Strong analytical and problem-solving capabilities.
- Familiarity with process mapping tools (e.g., Visio) and methodologies.
- Good understanding of business operations and principles.
- Effective written and verbal communication skills.
- Ability to work collaboratively in a team environment.
- Eagerness to learn and develop consulting expertise.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Our client offers a competitive entry-level salary with performance-based increments. Employees receive comprehensive health insurance benefits, covering medical, dental, and vision. A generous paid time off policy is in place, promoting work-life balance. Opportunities for extensive training and professional development are provided, including mentorship programs. The firm culture is collaborative and encourages innovation. This role operates on a hybrid model, allowing for flexibility and focused work both remotely and in our Indore, Madhya Pradesh office.
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2
Job Description
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
**I. Job Summary**
Supervises and provides leadership to direct reports. Manages work flow and assigns tasks.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.
+ Manage a team of BPO processors into the area of Accounts payable, collections, sales as per business alignment
+ Timely reporting of data, MIS and related metrics
+ Assists in keeping vendor accounts updated and accurate.
+ Returns or resolves quality control issues in problem queues.
+ Meets or exceeds individual productivity requirements.
+ Follows standard procedures and introduces all new procedures into daily routine
+ Mentor the team to ensure excellence in performance and motivation levels
+ Train and develop new hires to accommodate with company-s standards and culture
+ Maintains professional and productive relations and communications with internal customers.
+ Other duties may be assigned as needed by manager.
**III. Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A. Education/Experience:
+ Education: Bachelor's Degree (accredited) or equivalent degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
+ Experience: Four (4) years of experience in the field of Audit, Accounts & Finance and 1 year of experience in managing a team (in addition to education requirement)
B. Other Knowledge, Skills or Abilities Required
**Language Ability:**
Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence.
**Math Ability:**
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:**
To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint.
**Special Skills:**
Problem solving skills, team handling ability, verbal and written communication should be good.
**Pace:**
The pace should be considered fast. To meet our vendor-s expectations we work in a very urgent environment.
**Team Management:**
Team Management skills, team schedule, absence management and coaching.
**IV. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds occasionally;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is an office setting.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
**I. Job Summary**
Supervises and provides leadership to direct reports. Manages work flow and assigns tasks.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.
+ Manage a team of BPO processors into the area of Accounts payable, collections, sales as per business alignment
+ Timely reporting of data, MIS and related metrics
+ Assists in keeping vendor accounts updated and accurate.
+ Returns or resolves quality control issues in problem queues.
+ Meets or exceeds individual productivity requirements.
+ Follows standard procedures and introduces all new procedures into daily routine
+ Mentor the team to ensure excellence in performance and motivation levels
+ Train and develop new hires to accommodate with company-s standards and culture
+ Maintains professional and productive relations and communications with internal customers.
+ Other duties may be assigned as needed by manager.
**III. Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A. Education/Experience:
+ Education: Bachelor's Degree (accredited) or equivalent degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
+ Experience: Four (4) years of experience in the field of Audit, Accounts & Finance and 1 year of experience in managing a team (in addition to education requirement)
B. Other Knowledge, Skills or Abilities Required
**Language Ability:**
Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence.
**Math Ability:**
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:**
To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint.
**Special Skills:**
Problem solving skills, team handling ability, verbal and written communication should be good.
**Pace:**
The pace should be considered fast. To meet our vendor-s expectations we work in a very urgent environment.
**Team Management:**
Team Management skills, team schedule, absence management and coaching.
**IV. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds occasionally;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is an office setting.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
3
Job Description
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
**I. Job Summary**
A Team Lead level position which requires to manage a direct and indirect team of 25-50 professionals.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.
+ Manage a team of BPO Supervisors & processors into the area of Accounts payable, collections, sales as per business alignment.
+ Timely reporting of data, MIS and related metrics.
+ Works with global stakeholders to complete the work requirement with highest accuracy and timeliness.
+ Returns or resolves quality control issues in problem queues.
+ Meets or exceeds individual productivity requirements.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Mentor the team to ensure excellence in performance and motivation levels.
+ Identify the areas of training and ensures to work with training function to get that completed.
+ Responsible for performance evaluation of the team on regular basis.
+ Train and develop new hires to accommodate with company-s standards and culture.
+ Maintains professional and productive relations and communications with internal customers.
**III. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education/Experience
+ Education: Bachelor's Degree (accredited) or equivalent degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
+ Experience: Six (6) years of experience in the field of Audit, Accounts & Finance. Two (2) years of experience in managing a team (in addition to education requirement).
B. Other Knowledge, Skills or Abilities Required
**Language Ability:**
Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence.
**Math Ability:**
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:**
To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint.
**Special Skills:**
Problem solving skills, team handling ability, verbal and written communication should be good.
**Pace:**
The pace should be considered fast. To meet our vendor-s expectations we work in a very urgent environment.
**Team Management:**
Team Management skills, team schedule, absence management and coaching.
**IV. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds occasionally;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is an office setting.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
**I. Job Summary**
A Team Lead level position which requires to manage a direct and indirect team of 25-50 professionals.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.
+ Manage a team of BPO Supervisors & processors into the area of Accounts payable, collections, sales as per business alignment.
+ Timely reporting of data, MIS and related metrics.
+ Works with global stakeholders to complete the work requirement with highest accuracy and timeliness.
+ Returns or resolves quality control issues in problem queues.
+ Meets or exceeds individual productivity requirements.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Mentor the team to ensure excellence in performance and motivation levels.
+ Identify the areas of training and ensures to work with training function to get that completed.
+ Responsible for performance evaluation of the team on regular basis.
+ Train and develop new hires to accommodate with company-s standards and culture.
+ Maintains professional and productive relations and communications with internal customers.
**III. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education/Experience
+ Education: Bachelor's Degree (accredited) or equivalent degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
+ Experience: Six (6) years of experience in the field of Audit, Accounts & Finance. Two (2) years of experience in managing a team (in addition to education requirement).
B. Other Knowledge, Skills or Abilities Required
**Language Ability:**
Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence.
**Math Ability:**
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:**
To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint.
**Special Skills:**
Problem solving skills, team handling ability, verbal and written communication should be good.
**Pace:**
The pace should be considered fast. To meet our vendor-s expectations we work in a very urgent environment.
**Team Management:**
Team Management skills, team schedule, absence management and coaching.
**IV. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds occasionally;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is an office setting.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
4
Job Description
I. Job Summary
The Assistant Manager - Business Services is responsible for leading a team of agents and team leaders. Focus will be on efficiencies in meeting targeted WM standards of compliance for a defined period.
II. Essential Duties and Responsibilities
+ Identify steps in work processes to implement and test improvement opportunities yielding optimal results.
+ Monitor and review performance metrics for achievement of objectives
+ Track and ensure closure of complaints
+ Effectively manage Contact Center operations for consistent performance achievements
+ Identify relevant training needs of agents and Team Leaders, ensuring effective implementation
+ Effectively manage shift operations
+ Prepare work/manpower schedules, incorporating contingency plans.
+ Interface with IT, HR, Training and Quality, as needed
+ Collate data and generate MIS reports
III. Qualifications
A. Required Qualifications
+ Bachelor's Degree (accredited), or in lieu of degree
+ High School Diploma or GED (accredited) and 4 years of work experience
+ 5 years of relevant experience managing and/or leading in a Contact Center team environment (in addition to education requirements)
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
The Assistant Manager - Business Services is responsible for leading a team of agents and team leaders. Focus will be on efficiencies in meeting targeted WM standards of compliance for a defined period.
II. Essential Duties and Responsibilities
+ Identify steps in work processes to implement and test improvement opportunities yielding optimal results.
+ Monitor and review performance metrics for achievement of objectives
+ Track and ensure closure of complaints
+ Effectively manage Contact Center operations for consistent performance achievements
+ Identify relevant training needs of agents and Team Leaders, ensuring effective implementation
+ Effectively manage shift operations
+ Prepare work/manpower schedules, incorporating contingency plans.
+ Interface with IT, HR, Training and Quality, as needed
+ Collate data and generate MIS reports
III. Qualifications
A. Required Qualifications
+ Bachelor's Degree (accredited), or in lieu of degree
+ High School Diploma or GED (accredited) and 4 years of work experience
+ 5 years of relevant experience managing and/or leading in a Contact Center team environment (in addition to education requirements)
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
5
Job Description
Job Title: Team Leader - Financial Shared Services (FSS)
Location: Indore Department: Finance / Shared Services Reporting To: Assistant
Manager / Manager - FSS
Role Overview:
The Team Leader - Financial Shared Services will be responsible for managing a team of finance professionals to ensure timely, accurate, and efficient execution of financial processes. This role requires strong leadership, process knowledge, and a commitment to continuous improvement in a shared services environment.
Key Responsibilities:
-
Lead and supervise a team handling core finance processes such as Accounts Payable, Accounts Receivable, General Ledger, and Reconciliations.
-
Ensure adherence to SLAs, KPIs, and compliance standards across all financial operations.
-
Monitor daily operations and resolve process-related issues to maintain service quality.
-
Support month-end and year-end closing activities in coordination with internal and external stakeholders.
-
Review and approve transactions, reports, and reconciliations prepared by the team.
-
Identify opportunities for process improvement and automation.
-
Provide coaching, training, and performance feedback to team members.
-
Collaborate with cross-functional teams to support business requirements and transitions.
Qualifications & Skills:
-
Bachelor's or Master's degree in Finance, Accounting, or related field.
-
3-5 years of experience in finance operations, with at least 1-2 years in a supervisory or team lead role.
-
Strong understanding of finance processes and accounting principles.
-
Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools.
-
Excellent communication, leadership, and problem-solving skills.
-
Ability to manage multiple priorities and work in a fast-paced environment.
Preferred Attributes:
-
Experience in a shared services or BPO environment.
-
Exposure to global finance operations and multi-country processes.
-
Knowledge of compliance standards such as SOX or internal audit controls.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Location: Indore Department: Finance / Shared Services Reporting To: Assistant
Manager / Manager - FSS
Role Overview:
The Team Leader - Financial Shared Services will be responsible for managing a team of finance professionals to ensure timely, accurate, and efficient execution of financial processes. This role requires strong leadership, process knowledge, and a commitment to continuous improvement in a shared services environment.
Key Responsibilities:
-
Lead and supervise a team handling core finance processes such as Accounts Payable, Accounts Receivable, General Ledger, and Reconciliations.
-
Ensure adherence to SLAs, KPIs, and compliance standards across all financial operations.
-
Monitor daily operations and resolve process-related issues to maintain service quality.
-
Support month-end and year-end closing activities in coordination with internal and external stakeholders.
-
Review and approve transactions, reports, and reconciliations prepared by the team.
-
Identify opportunities for process improvement and automation.
-
Provide coaching, training, and performance feedback to team members.
-
Collaborate with cross-functional teams to support business requirements and transitions.
Qualifications & Skills:
-
Bachelor's or Master's degree in Finance, Accounting, or related field.
-
3-5 years of experience in finance operations, with at least 1-2 years in a supervisory or team lead role.
-
Strong understanding of finance processes and accounting principles.
-
Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools.
-
Excellent communication, leadership, and problem-solving skills.
-
Ability to manage multiple priorities and work in a fast-paced environment.
Preferred Attributes:
-
Experience in a shared services or BPO environment.
-
Exposure to global finance operations and multi-country processes.
-
Knowledge of compliance standards such as SOX or internal audit controls.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
6
Job Description
I. Job Summary
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
+ Understands business fundamentals and standard operating procedures
+ Follow designated training schedule, ensure successful certification at every defined level.
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem queues.
+ Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
+ B.Com, M.com or equivalent degree
B. Preferred Qualifications
+ 6 months of prior relevant experience in the field of Audit, Accounts & Finance.
+ Experience on the similar kind of process will have an additional advantage.
---
+ candidates with excellent communication / analytical skills without any experience may be considered
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequently
+ Repetitive Motions
+ Eye/Hand/Foot Coordination
Constantly
+ Sitting
+ Talking
+ Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
+ Understands business fundamentals and standard operating procedures
+ Follow designated training schedule, ensure successful certification at every defined level.
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem queues.
+ Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
+ B.Com, M.com or equivalent degree
B. Preferred Qualifications
+ 6 months of prior relevant experience in the field of Audit, Accounts & Finance.
+ Experience on the similar kind of process will have an additional advantage.
---
+ candidates with excellent communication / analytical skills without any experience may be considered
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequently
+ Repetitive Motions
+ Eye/Hand/Foot Coordination
Constantly
+ Sitting
+ Talking
+ Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
7
Business Development Manager - IT Services
452001 Indore / Remote
Placements24
Posted 5 days ago
Job Viewed
Job Description
About the Role
Our client, a leading provider of innovative IT services and solutions, is looking for a proactive and strategic Business Development Manager to drive growth initiatives from Indore, Madhya Pradesh . This role is centered on identifying new market opportunities, forging strategic partnerships, and expanding the company's client base within the IT services sector. You will be responsible for understanding market needs, developing tailored service offerings, and leading sales efforts to secure new business. This is a remote-first position offering flexibility and the opportunity to work with a dynamic team focused on delivering cutting-edge technology solutions. The ideal candidate will have a strong network within the IT industry and a proven ability to conceptualize and execute successful business development strategies.
Key Responsibilities- Identify and pursue new business opportunities within the IT services landscape.
- Develop and implement strategic business development plans to achieve company growth objectives.
- Build and nurture relationships with potential clients, partners, and key industry influencers.
- Conduct market research and analysis to identify emerging trends, competitive landscape, and potential new service areas.
- Collaborate with technical and delivery teams to define and scope service offerings.
- Lead negotiation and closing of strategic partnerships and major client contracts.
- Develop compelling proposals and presentations to articulate the value proposition of our client's services.
- Represent the company at relevant industry events and conferences, both virtually and in person as opportunities arise.
- Track business development activities and progress using CRM tools.
- Achieve defined business development targets and contribute to overall revenue growth.
- Minimum of 6 years of experience in business development, sales, or a related role within the IT services or technology sector.
- Demonstrated success in identifying and capitalizing on new market opportunities.
- Strong understanding of various IT services, including cloud, cybersecurity, data analytics, and software development.
- Excellent strategic thinking, negotiation, and communication skills.
- Proven ability to build and maintain strong professional relationships.
- Experience with CRM software and business development tools.
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- This is a remote-first position, requiring self-discipline and effective communication skills to excel outside a traditional office setting, while being ideally based in or familiar with the Indore, Madhya Pradesh market landscape.
- Proactive, self-motivated, and results-oriented.
Our client offers a competitive salary and commission structure, comprehensive health and wellness benefits, flexible working hours, opportunities for remote work, professional development programs, and a collaborative company culture that fosters innovation and growth. Employees are empowered to take ownership of their roles and contribute directly to the company's success.
Is this job a match or a miss?
Apply Now
8
Job Description
I. Job Summary
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
+ Understands business fundamentals and standard operating procedures
+ Follow designated training schedule, ensure successful certification at every defined level.
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem queues.
+ Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
+ B.Com, M.com or equivalent degree
B. Preferred Qualifications
+ 6 months of prior relevant experience in the field of Audit, Accounts & Finance.
+ Experience on the similar kind of process will have an additional advantage.
---
+ candidates with excellent communication / analytical skills without any experience may be considered
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequently
+ Repetitive Motions
+ Eye/Hand/Foot Coordination
Constantly
+ Sitting
+ Talking
+ Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
+ Understands business fundamentals and standard operating procedures
+ Follow designated training schedule, ensure successful certification at every defined level.
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem queues.
+ Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
+ B.Com, M.com or equivalent degree
B. Preferred Qualifications
+ 6 months of prior relevant experience in the field of Audit, Accounts & Finance.
+ Experience on the similar kind of process will have an additional advantage.
---
+ candidates with excellent communication / analytical skills without any experience may be considered
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequently
+ Repetitive Motions
+ Eye/Hand/Foot Coordination
Constantly
+ Sitting
+ Talking
+ Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
9