Business Analysis-Education Job

Indore, Madhya Pradesh YASH Technologies

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Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire RPA BA Professionals in the following areas :

  • 8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain
  • Deep understanding of education landscape
  • Familiarity with relevant policies, regulations, and current issues in education
  • In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc…
  • Experience with industry-specific software applications (e.g., SAP, PeopleSoft, Campus Solution, Banner, Canvas etc).
  • Staying abreast of the latest industry trends, technologies, and regulatory changes.
  • Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).
  • Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation
  • Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.
  • Process Mapping & Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.
  • Analyzing Education data to identify trends, assess risks, and support decision-making.
  • Understanding of RPA
  • Primary Skills/ Character:

  • Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings
  • Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
  • Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
  • Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
  • Ability and desire to lead, direct, and empower team members without formal management authority
  • Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
  • Ability to blend business analysis with technical skillset to develop efficient processes
  • Must have enough technical background to be able to create proper functional requirements and detail specifications.
  • Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.
  • Roles and Responsibilities :

  • Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis
  • Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes
  • Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI
  • Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required
  • Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
  • Ensure that requirements meet the business objectives and automation solution design
  • Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers
  • Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate
  • Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements
  • Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems
  • Facilitate Program Increment (PI), sprint planning and daily stand-ups
  • Perform deliverable reviews against acceptance criteria
  • Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities
  • Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC
  • Qualification:

  • Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory
  • Green/Black Belt in Six Sigma is an added advantage
  • At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

    Our Hyperlearning workplace is grounded upon four principles

  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture
  • This advertiser has chosen not to accept applicants from your region.

    Assistant Business Process

    Indore, Madhya Pradesh DXC Technology

    Posted today

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    Job Description

    **Essential Job Functions**
    - Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
    - Develops knowledge and skill in assigned work process(es) as well as general understanding of the client's business and objectives.
    - Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
    - Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
    - Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.

    **Basic Qualifications**
    - High school diploma or G.E.D.
    - Zero or more years of experience with business process service delivery, preferably in an outsourcing environment
    - Experience working with client company product and/or services
    - Experience working with client company industry and/or functional area
    - Experience working with business solutions software

    **Other Qualifications**
    - Communication skills
    - Personal computer and business solutions software skills
    - Ability to multi-task
    - Ability to work independently and as part of a team

    **Work Environment**
    - Office environment
    This advertiser has chosen not to accept applicants from your region.

    Business Process Outsourcing

    Indore, Madhya Pradesh Cyber Infrastructure

    Posted today

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    Job Description

    **Profile**: BPO (Business Process Outsourcing)

    **Experience Required**: Freshers with good communication skills can apply.

    **Shifts**: Rotational / Night shifts

    **Location: Indore (WFO).**

    **Role and responsibility**:
    Proficient in Microsoft office**
    Working as a virtual assistant for a dedicated international client.
    Performing multi-tasks i.e: Data entry, cold calling, research tasks, scheduling meetings etc.
    Creating presentations, as assigned
    Provide customer service as first point of contact.
    Solving customer queries.
    Should be flexible enough to work as allocated.

    **Job Types**: Full-time, Permanent, Fresher

    Pay: From ₹13,000.00 per month

    Schedule:

    - Rotational shift

    **Experience**:

    - total work: 1 year (preferred)

    Work Location: Remote
    This advertiser has chosen not to accept applicants from your region.
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